摘要：
给客户道歉信模板英文如果是对一个外国人,就可以简单的说i apologize for our/my negligence of else i can do for you?关... 给客户道歉信模板英文
如果是对一个外国人,就可以简单的说i apologize for our/my negligence of else i can do for you?关键是态度要诚恳。以下是我整理的关于给国外客户的道歉信范文。欢迎大家参考!
给国外客户的道歉信(一)
Mr. Ulrich Niemann.
Director
People-People Exchange Co.
Dear Sir or Madam: Friday 22nd September
Many thanks for your fax dated 7th September address to General Manager concerning the problems you experienced during your last visit from 29th-30th August. Mr. Ford, our General Manager is away on leave at present and therefore I have taken the liberty of replying to you on his behalf.
Mr. Niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those Golden Circle members who are eligible for upgrades may book through any channel, subject of course to room availability. I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests are similarly inconvenienced in future.
I have also noted your comments concerning our housekeeping Staff and their lack of English and basic courtesy and I assure you that we will be intensifying our training efforts in both those areas in an effort to improve our standards.
It is only through feedback such as your own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore I thank you for taking the time to put pen top paper.
We are normally very proud of the service which we offer at China World, and thus, in an effort to redeem ourselves, we would like to offer you one night's complimentary accommodation when next you visit Beijing. To this end, I would be grateful if would contact me personally and I will gladly make the necessary arrangements on your behalf along with any specific requirements you may have.
My apologies once again and I look forward to welcoming you back to China world Hotel in the near future.
Regards
Alfred Zhuang
Front Office Manager
给国外客户的道歉信(二)
Dear (写客户的名字)，
Please allow me to take this opportunity to apologise for the wrong delivery of your order. We at (写本公司的名字)always try to ensure that our orders arrive promptly and will do our best to ensure that this never happens again.
Thank you for your patience and understanding and once again please accept my sincere apologies for any inconvenience which resulted from the wrong delivery of your order.
If I can be of any further assistance please do not hesitate to contact me.
Best regards,
(写本人的名字)
(日期)
给国外客户的道歉信(三)
Dear customer,
I am the GM of the am sorry to hear you are not pleased with let me thank you for your coming to our are a friendly and polite would like to make an apology to you for our bad service. A few days ago you went to our you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many soon as I knew about that,I felt very can we do that for customers?Now I am glad to tell you that something has been done .
The waiters who were on duty that day have been have made a promise that would not happen from now I hope you can forgive us and come to our hotel again.
As we know,customer is the you have any questions or suggestions,please call us anytime anywhere.
Thank you again.
给国外客户的道歉信(四)
Dear customer,
I am the GM of the am sorry to hear you are not pleased with let me thank you for your coming to our are a friendly and polite would like to make an apology to you for our bad service.
A few days ago you went to our you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many soon as I knew about that,I felt very can we do that for customers?Now I am glad to tell you that something has been done .
The waiters who were on duty that day have been have made a promise that would not happen from now I hope you can forgive us and come to our hotel again. As we know,customer is the you have any questions or suggestions,please call us anytime anywhere. Thank you again.
道歉信英语范文（带翻译）5篇汇集
道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。 今日我就为大家整理了关于道歉信英语范文(带翻译)的范文，欢迎借阅学习，一起来看看吧!
道歉信英语范文(带翻译)1
Dear Ms Winston,
亲爱的温斯顿女士：
The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.
我的目的是向您表示诚挚的歉意，对于您在上个月安装互联网高速服务时可能遇到的任何不便。
I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.
我刚从这个假期回来，发现你的文件在我的篮子里。我一看你的案子，就知道你的JAU了。第二十要求改变服务的方式不知怎么地从裂缝中溜走了。我能给出的唯一可能的解释是，我们最近发生了一些关键的员工变动，这可能导致您的信被忽略。
Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.
因此，我已指示我们的安装小组在本周末之前与您联系，以便为您安排一个方便的时间，以便他们能够去您家安装您的新路由器，并对您的软件进行必要的调整。
Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.
由于这次的严重疏忽，作为我们对您作为我们的客户的感谢的证明，我们将免费为您提供头三个月的高速服务。因此，您的帐户将不会计费到今年六月。
Ms. Winston, let me assure you that what happened in your case is not typical of CableNet's level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
温斯顿女士，让我向你保证，在你的情况下发生的事情不典型的CableNet的客户服务水平。我们将继续致力于为您和我们所有的客户提供最高的服务标准。
If you have any questions please don't hesitate to call me.
如果你有任何问题，请不要犹豫，123456点钟打电话给我。
Yours in service
您的服务
Tony
托尼
Manager, customer solutions
客服经理
道歉信英语范文(带翻译)2
Dear Anne,
Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam _ ing the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please don't hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you. Please allow me to say sorry again. Regards, Li Ming
译文： 亲爱的安：
感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法赴约，因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾，我希望你们能度过一个愉快的时光。对了，在我考试后我们可以见一面么?如果可以的话请随
时给我打电话，我非常期待能和你愉快地聊天。 请允许我再一次致歉。 您真诚的， 李明
道歉信英语范文(带翻译)3
Dear David，
亲爱的大卫，
I’m writing this letter to express my sincerely appologies to you for losing the book you lent to me. I’m very appreciated you lent it to me. In order to give it back to you as soon as possible, I took it to the library yesterday. I also borrow some other books in the library before I left. Unluckily, when I arrived at my dormitory, I couldn’t find your book. I searched all my dormitory and the road from the dormitory to the library. The next day I also looked for the library. However, I couldn’t find your book. I’m sorry I can’t give back to you on time as I promised before. But I will buy a new one for you you can accept my appologies.
我写这封信是为了表达我对弄丢了你借给我的书的真诚的歉意。我很感激你把书借给我。为了能够尽快把书还给你，我昨天把它带到图书馆去看了。在我离开图书馆之前我也借了几本图书馆的书。很不幸的是，我回到宿舍后发现你的书不见了。我把宿舍，宿舍到图书馆的路都找遍了。 第二天我也去图书馆找了。可是，我就死找不到你的书。我很抱歉不能遵守之前的承诺按时把书还给你。但是我后面会帮你买一本新的。希望你能接受我的道歉。
Yours Sincerely,
Li Lei
李磊
道歉信英语范文(带翻译)4
Dear John,
I am eagerly looking forward to your visit to our city. After all these years of writing to each other, I can not wait to see you. However, I regret to inform you that I will not be able to meet you at the airport on time.
The reason is that your flight will arrive early in the morning, and the earliest I can reach the airport will be about an hour after you land. Will you please wait for me in the arrival lounge? You can have breakfast while you wait.
By the way, as we have never met I must tell you home to identify me: I am of 165cm tall and have a long hair. In addition, I will wear a white skirt and carry a China Daily at hand.
Hope we can meet soon.
Sincerely yours,
Alice
【译文 】
亲爱的约翰：
我非常期待着你来参观我们的城市。这么多年来我们一直通信，我早就想见到你了。但是很抱歉我不能按时到机场接你。
因为你的飞机是一大早就到达机场，而我最早也要1小时后才能到。你能不能在旅客休息室等我，你可以利用这段时间吃早饭。
随便说一句，因为我们没过面，我得告诉你怎么找我：我大概米，长发。另外我会穿一件白色的裙子，手上拿一份中国日报。
希望早点见到你。
你真挚的：艾丽丝
道歉信英语范文(带翻译)5
Dear Anne,
Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please don't hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.
Please allow me to say sorry again.
Regards,
Li Ming
【译文】
亲爱的安：
感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法赴约，因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾，我希望你们能度过一个愉快的时光。对了，在我考试后我们可以见一面么?如果可以的话请随时给我打电话，我非常期待能和你愉快地聊天。
请允许我再一次致歉。
您真诚的，李明
给客户道歉信英语作文模板
不要认为英语不重要，等你后悔认为很重要的时候，你才发觉晚了，当你的上司要你写一封英文信给客户时……我带你了解更多相关内容，接下来要给大家提供的是：致客户的一封信英文，希望你认真看完，会对你有帮助的!
↓↓↓点击获取“英语书信”↓↓↓
★ 对顾客的英语道歉信 ★
★ 英语书信格式及范文 ★
★ 英语道歉信怎么写 ★
★ 一封正式英文道歉信 ★
致客户的一封信英文1
Dear customers
How do you do! Thank you very much, because Taobao this encounter, so that our team and you have this opportunity to communicate!
In the face of your order, our team is excited and nervous: because of your order, we see the team's efforts have produced results and excited; in the face of each order, we will be nervous because of our negligence or the product quality does not meet your expectations and affect your happy mood of online shopping.
As a small Taobao shop, a just established Taobao entrepreneurial team, we hope to make a little bit of achievements through our own efforts. We will also try our best to deal with every order and serve every customer well. But as a new team, we know that we still need to improve in many aspects.
When you receive your package, please check it carefully. If you are satisfied with all aspects, please don't forget to leave us a 5-point evaluation. If you have free time, you are willing to give us some encouragement. Please leave us a full and accurate evaluation at the same time of 5-point evaluation, whether for products or services - your suggestions will become our future work direction and your drum Li will also become our customer service team more enthusiastic service to the next customer power source, your sincere language we will remember!
As a Taobao shop, you may occasionally receive defective products due to our negligence, or the product quality does not meet your expectations, or your mood is affected by the carelessness and unfriendliness of the courier. Here, please allow us to express our sincere apology to you for the possible problems. At the same time, our team also solemnly promises: for us No matter what you are not satisfied with, we will accept the return unconditionally and bear the round-trip express fee!
A single order is small, but it is important to keep a happy mood in the complicated daily life. Facing this online shopping, our team sincerely hope that our business commitment (commitment: for our products, no matter what you are dissatisfied with, we will accept the return without conditions and bear the round-trip express fee!) so as not to add to your mood, but also hope that our work will not block your mood Performance can bring you a good mood!
Therefore, dear pro, if you have any dissatisfaction, please contact us before you leave the evaluation. Please believe that we will not shirk and slack off, and strive to achieve the satisfaction of every customer! This article comes from
The store is small, but the dream we hope to realize is big. So my team and I have been persistent and hard at every step. The products we sell are limited, and the customer satisfaction we expect to achieve is limitless. Therefore, our whole team has done devoutly and cautiously in every detail!
致客户的一封信英文2
Dear owner
Hello, I'm an ordinary and humble salesman. I'm a salesman of the same age as your child. I've done telemarketing, expansion, online sales and other forms of sales. In the process of sales, I have met numerous customers with the face of gods of cattle and horses. Therefore, I have something to say to the respected owners.
Dear customers, if you are born to be a collection of official power, then I can only say, that is your mother's man has the ability, is it your own work out? What kind of capital do you have. We take your monthly salary for coffee in Starbucks every month, but if you want to do sales for a month? Are you sure you can get enough food and clothing for a month without all your resources? If you don't have this self-confidence, would you like to do something? Are you arrogant? In this era of fighting for a father, there is a strong father, which can only show that you have a good life, but not a strong one? If you are strong, you can do sales? Let's see if we can keep smiling and say "Mr. / MS, I'm sorry" when I'm scolded. It is estimated that you can't even say a smooth word. I really don't know what kind of courage you have to survive. If you can't finish the above work on your own, I'm your father. I don't know the meaning of your birth. If your father knew that you were so rude in the face of sales staff, he would regret it and knew you this Well, I'll shoot you to the wall or throw a condom in the trash can!
If you are not the second generation of officials and the second generation of power, is the cause of their own struggle, then excuse me, have you not sold to customers? Don't you ever harass your clients? Did you smile when you were not scolded? Don't you feel disappointed that the client has broken your appointment again and again? Are you not helpless to be ignored by customers after being sincere? You don't feel the kind of heartache after a heartless two forces pull out their heart and lungs? If you used to be a self-made person, but also drag and 258 million, then I can only say that you forget your origin, at the beginning of a person, good nature, a forgetful person, how many achievements are a gilded second force, why don't you see your original persistence and persistence and your heart and lung from the sales staff and feel a little warm? Why not make allowance for them and let their life have a little light and hope? This is your so-called teacher's education and Enlightenment to the younger generation. If your child in the work, countless times in the face of other people's responsibility and abuse, how would you feel?
In our daily life, sales are basically synonymous with cheating. But are all sales deceptive? Is your IQ negative? You can't tell the truth from the false. I doubt your IQ. If there is no sales in this life, you can find clothes, food, housing and transportation by yourself. We are helping you share the burden of life. Do you understand? We are trying to create a more comfortable life rhythm for you. We sell through legal channels. We have business license. Even if we sell illegally and engage in shady business, we are also self-supporting. To put it mildly, it is prostitution. It is self-supporting. People do not occupy land and do not put it. We only need one bed to work. Our sales is not robbery, we did not forcibly tear your pocket, we did not kidnap your wife and children, did not harm the society, so sales, is a very challenging occupation, the test is our willpower, anti attack ability, if you are confident that your child can do good sales, let him try, if not, please respect the sales staff.
致客户的一封信英文3
Dear customers,
Thank you for your continuous support and love for ______. Every progress and success we have made is inseparable from your attention, trust, support and participation. Your understanding and trust is a powerful driving force for our progress, and your care and support are the inexhaustible source of our growth. Every time you participate, every suggestion, let us excited, make us constantly strive. With you, we will have a steady stream of confidence and strength in our journey forward; with you, our cause can flourish and develop endlessly.
In the years to come, we hope to continue to get your concern and strong support, we will provide you with a wide range of financial products to solve your troubles in banking business, so that you can enjoy the most intimate and professional services. Customer satisfaction is our eternal pursuit, we will continue to provide you with the most sincere service.
Attached are the financial services of the bank:
1、 Personal business
Personal business includes savings business, green card business and personal settlement business.
2、 Company business
The company's business includes corporate settlement, corporate deposit and enterprise online banking.
3、 International Business
International business includes foreign currency savings, international remittance, foreign currency financial management and personal settlement and sales of foreign exchange.
4、 Financial services
Financial services include RMB financial management, foreign currency financing, sales of funds, sales of treasury bonds and insurance agency.
5、 Credit business
Credit business includes small loans, personal business loans, second-hand housing mortgage loans, small business loans.
6、 Credit card business
It has the functions of overdraft consumption, overdraft cash withdrawal, installment payment and integral earning.
7、 POS business
UnionPay card reader, which enables customers to use credit card and ordinary bank card for consumption.
8、 Collection and payment business
The business of collecting and paying on behalf includes salary, pension, electricity and telephone charges.
Thank you again for your help and support, and wish you good health! Happy family! Prosperous career! Everything goes well!
致客户的一封信英文4
Dear customers,
Hello! With gratitude, I would like to extend my cordial greetings and sincere thanks to you. For your support and help in the past, you have filled me with confidence and courage in this industry, and enjoy the harvest and joy from it.
Insurance, as a way of life arrangement in the future, is being accepted and loved by more and more people. I am honored to be your life insurance consultant and have the opportunity to serve you. In the past days, because of insurance, we had a lot of contact and communication. Your optimism and identification, understanding and trust have greatly enlightened and appreciated me.
Insurance publicity is actually a very hard work. I have to go through ups and downs, ups and downs, but the publicity is also very happy. Since I entered this industry, insurance has made my heart become more broad and integrated, strong and progressive. When my heart is frustrated and hit, I think you still have a lot of customer support and trust, and see the look and look of my family I dare not let myself slack off and continue to bravely move forward in this industry.
In the past days, I don't know if you've ever been bothered. I'd like to introduce insurance to you and whether I'm satisfied with my service. But I hope you have enough life insurance from my heart, even if it's not purchased from me. Whenever I see that people around me have no insurance, and something happens and can't bear the weight of life, I'll introduce myself to them in advance I feel guilty for being safe. When I see more and more people around me start to own life insurance, my heart is filled with infinite happiness and tranquility. Calm and tranquility are the embodiment of life power, which comes from the inner calm and security. Although life insurance can't resist risks, it can make people feel sad and soothe their hearts. People who love us and those we love can deeply feel a continuous love and deep responsibility, so as to raise the courage of life and the vision of creating a better new life in the heart. This is what other goods and services can't do. So I told myself more than once, Don't sell insurance to others because of your friendship, and never say no to this industry easily. I want to go on firmly in this industry and deliver satisfactory insurance services to more people!
You let me have the opportunity to consult you and wish you great success in the new day. For myself, I will keep going and enterprising to make myself more substantial and professional. I hope you can continue to give me more support and help to help me grow rapidly in this industry in the future!
thank you! Wish every family peace!
致客户的一封信英文5
Dear customers,
Hello!
Welcome to your home. There is a children's library.
Picture book, namely picture book, is a kind of genre that children like to see. It is in line with the characteristics of children's thinking development. It is very attractive for children to read and welcomed by children. In the process of picture book reading, children's imagination and creativity get good development.
Datong family has book boy, is the pioneer of picture book rental and delivery service. It is committed to the establishment of children's reading habits. Through the regular distribution of picture books to customers' homes, parents can develop the cognitive habit of reading in the children's habit development period, so as to help children establish their own way of thinking and cognition of the world and promote self-help learning The cultivation of habit. At the same time, there are book children at home. For families that pay attention to children's growth, parents and children's picture books story meeting is provided free of charge. The teacher is a loving gardener who has been teaching for many years and is committed to promoting picture books. Different classes and different harvests are available. Parents and children are welcome to come home and have a children's picture book library. Please read and let your children harvest a scholarly childhood in the wonderful picture book world.
Reading is a lifelong thing, you'd better take 20 minutes out of your busy schedule every day to accompany children to read books, discuss and enjoy the fun of books together. After a period of time, you will find that there is a TV fan, a computer fan, a troublemaker and a bookworm. Reading picture books gives children not only the visual enjoyment, but also the understanding of details and spiritual experience. In the spiritual dialogue with picture books, children roam between the lines which are full of human brilliance, harmony of nature and childlike innocence. It is bound to broaden the horizons, enrich the heart, sublimate the realm, and improve the personality, so as to give the children a chance to love reading I fell in love with the opportunity to learn. I read a library every four weeks, 16 books a month, and 200 books a year. I read a library in my childhood, making reading a habit and learning a pleasure. Starting from having a schoolboy at home, we firmly believe that cultivating reading habits will benefit children's life.
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一封好的 道歉信 能帮助企业在危机时刻挽回声誉，赢得信任。你了解对顾客的英语道歉信该怎么写吗?下面我为大家带来一些关于对顾客的英语道歉信 范文 ，希望对你有所帮助!
↓↓↓点击获取“英语书信”↓↓↓
★ 英语书信格式及范文 ★
★ 英语道歉信怎么写 ★
★ 一封正式英文道歉信 ★
★ 英语话题作文10篇 ★
关于对顾客的英语道歉信范文篇一
Dear ____,
I am sorry for the late contract. I already mail it to your company but the EMS (Enhanced Message Service) said it would take three mouths to get to ____(国家名). I would track the package. If there is any question, feel free to contact us.
Yours sincerely,
____
关于对顾客的英语道歉信范文篇二
Dear ____,
Good day to you! We checked with EMS, they told us generally need taking three months to post documents to your adress. So we are apologized to you for contract being late to your company, but we will push EMS to send it to you as soon as possible, and update informations to you once available. Pls don't hesitate to contact with us if you have any doubt, tks.
Best regards.
Yours,
____
关于对顾客的英语道歉信范文篇三
March 20, 20__
Dear Mr. __,
I feel so sorry that my manager would be unable to perform your agreement of meeting on Friday. Please forgive us for he have got something urgent to manager also feels guilty for it and suggests If you would give us a chance, we hope to put off the meeting in next Monday. I must genuinely make an apology to you for my failure of keeping my promise again.
Yours,
____
关于对顾客的英语道歉信范文篇四
Dear Mr. Shu
I would like to thank you for choosing the China World Hotel for your recently stay.
On behalf of management and staff, please accept my sincere apologies for the failed to extend your Golden Circle benefits of the King Size bed, golden circle appropriate floor and newspaper. during your stay with us on 01- 08th Nov.
As our valued guest, your comments and feedback are of utmost importance to us. Mr. Shu, should you choose to return to our hotel, please let me know and I will ensure that your stay will restore you confidence in the quality service upon which the Golden Circle stands.
My apologize once again and thank you for taking time to bring this matter to our attention.
We are looking forward to welcome you back to hotel again if you would like to give us chance to correct our mistake.
Should you have any inquiries, please feel free to contact me.
Kind and best regards.
Alfred Zhuang
关于对顾客的英语道歉信范文篇五
Dear Sir or Madam:
The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guests reservation and we regret any undue inconvenience you were caused as result.
We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.
Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.
With renewed apologies.
Yours Sincerely
____
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★ 对顾客的英语道歉信范文
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★ 给客户的英文道歉信
★ 英语致歉信范文3篇
随着经济的逐步发展，现今社会是一个国际化的社会，需要使用到英文的地方还是很多的，那么英文 道歉信 怎么写呢？下面是我给大家整理的英文道歉信模板，欢迎大家借鉴与参考，希望对大家有所帮助。
英文道歉信模板1
dear sir or madam,
i’m writing this letter to apologize to you. i’m so sorry that we made a mistake about the shipment of vacuum cleaners.
those vacuum cleaners we sent to you were meant to be sent to european countries, but as the old worker was retired, the new one wasn’t so experienced. besides, the model number and the price of goods in march and july are so similar that the worker mistaken them.
i do apologize for any inconvenience this may cause you and i will try my best to avoid the same accident happening again.
英文道歉信模板2
Dear Susan,
I’m very sorry that I was out when you came to see me yesterday evening. I’m afraid I’d gone to the pub with some friends and didn’t get back until 12 o’clock. I wish I had known you were in Luoyang as you could have come with us. It would have been a good introduction to the night life!
Anyway, I will call on you at 10 o’clock on Saturday morning at your hotel. We can have the day together, if you have nothing else planned? I’ll show you some of the places of interest that you may not have seen.
Please let me know if you will be available on Saturday morning.
Best wishes
Chen Cheng
英文道歉信模板3
Dear Ashley,
Please accept my deepest apologies for my mistake in regard to leaking customer information to people from the other department.
It was not my intention to create such an awkward and embarrassing situation for our department. If there was any good that came out of this unfortunate experience, it is that I have grown and learned alternative approaches to these situations.
Please feel free to let me of your thoughts and concerns over this matter. You can reach me at email.
Sincerely, Jim
英文道歉信模板4
As you are reading this letter, I bet that you have seen/heard about what happened earlier in our country.
Tourists were hostages of a policeman here, Rolando Mendoza. After a few hours of the horrible crime, some of the victims were dead including the hostage-taker.
I wrote this letter not just to apologize but also to let everyone know that we Filipinos are not all like Mendoza. We are loving and good-hearted people.
For so many years, our country has been standing tall and surpassing every dilemma; be it small or big. Years ago (back when I wasn’t born yet), you have watched us fight for what we think is right. We fought for the democracy of our nation.. The EDSA revolution. But that’s just one out of many.
Second. We Filipinos have been serving other countries for our families and we treat you as our own as well. With all due respect, I thank you all for giving us the trust through the years. For helping us to become what we are now.
The Philippines is more than just a group of islands. We are a nation of strong and remarkable people. A country of beauty and love known to be hospitable and well-valued. I humbly apologize for what happened tonight. No one in this world would want something like that to happen for life should be valued.
I politely ask the attention of the world. Please do not judge and mistreat us just because of what happened tonight. I have been searching the net and found terrible things. Hong Kong advices to avoid travels here, China and HK bans Filipinos and that Philippines is the worst place to go.
I can’t blame you for what you have decided but I hope that you could understand. Our country is now in a sea of problems. And I know for sure that we helped you in a way or another. Let peace and understanding reign this time.
I know that this letter will just be trash but I wish that you would understand. On behalf of the Philippine population.. WE ARE SORRY.
As a song puts it…
And I believe that in my life I will see an end to hopelessness, giving-up and suffering. And we all stand together this one time then no one will get left behind. Stand up for life. STAND UP FOR LOVE
Sincerely yours,
Reigno Jose Dilao
英文道歉信模板5
Dear ______,
①I am truly sorry that ______(道歉的原因).
②The reason is that ______(介绍原因).
③Once again, I am sorry for any inconvenience caused. ④Hope you can accept my appologies and understand my situation.
Yours sincerely,
__
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商务英语给客户道歉信模板
在商务交流中,由于多种原因造成了很多不可避免的矛盾和错误,那就需要向对方进行口头和书面的道歉和解释，那么该怎么写呢?下面是我为大家整理的，希望对大家有帮助。 篇一 Dear Sir or Madam, Thank you for letter of 5 May 2004. I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters. I enclose the price list of our pany as requested and look forward to hearing from you. Your sincerely 篇二 Dear Mr. Sation With reference to your letter dated 3rd May 2004, I am writing to apologies for the mistake we made. The mistake was made because our puter broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay. Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again. Your sincerely 篇三 Dear Mr. Grison Thank you for your letter of 6 May 2004 concerning the faulty tableware. I am extremely sorry to learn that the delivery you took on 2 April was of poor quality. This was due to our faulty packing machine. We now have it repaired and we will replace the faulty delivery free of charge within three days. We have been supplying you for five years and we will replace the faulty delivery free of charge within three days. We have been supplying you for five years and you have always been one of our excellent customers. Therefore, I greatly regret the inconvenience it has caused and would like to offer my sincere apologies. I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards. I hope that you can use our pany as your supplier in the future. Your sincerely
商务英语道歉信4篇
在当下社会，我们使用上道歉信的.情况逐渐增多，写道歉信时要注意解释清楚事情原委，认同对方的感受并给予安慰。相信很多朋友都对写道歉信感到非常苦恼吧，下面是我为大家收集的商务英语道歉信，仅供参考，欢迎大家阅读。
Apologize letter __ business English_ by LQY
Dear Sir or Madam,
I’m writing this letter to apologize to you. I’m so sorry that we made a mistake about the shipment of vacuum cleaners.
Those vacuum cleaners we sent to you were meant to be sent to European countries, but as the old worker was retired, the new one wasn’t so experienced. Besides, the model number and the price of goods in March and July are so similar that the worker mistaken them.
I am awfully sorry for this and we promise you a replacement shipment. We will also give a 10% discount to compensate.
I do apologize for any inconvenience this may cause you and I will try my best to avoid the same accident happening again.
Yours
dear frank:
i am terribly sorry to tell you that i have lost the valuable book you were so kind to lend me last week. i read it everyday and intended to finish it next month. last night when i came to my room, it was nowhere to be found. i will try to recover it as soon as possible. if i fail to find it, i will get a new book for you.
but i am afraid it can never take the place of the old one. old books are like old friends. once lost, they can never be replaced. they are connected with cherished associations which the new ones can never have. and for this irrecoverable loss, i am to blame. i was so careless with my things. this is a warning to me to be more careful in the future.
yours truly
To XXX：
I’m sorry to say that I cannot go to the bookstore with you on Friday afternoon. I have just found that I have to attend an important class meeting that afternoon. I hope the change will not cause you too much trouble.
Shall we go on Saturday morning? We can set out early so that we’ll have more time to read and select books. If it’s convenient for you, let’s meet at 8:30 outside the school gate. If not, let me know what time suits you best. I should be available any time after school next week.
Yours,
Li Hua
Dearxxxxx,
I am writing this letter to express my apology that xxxxxxxxxxxxxx.
I feel terribly sorry about this. Once again, I am very sorry for any inconvenience caused.
I will be really appreciated if you can accept my apologies and understand my situation.
Yours Sincerelyxxxxxx
尊敬的先生/女士，我写信是为了向您表达我对过去的事情引发的不便和困扰表示最诚挚的道歉。我深感抱歉，并且对您的经历表示诚恳的歉意。我们意识到我们的错误，并且我们非常重视您作为我们尊贵客户的体验。我们对所发生的情况深感遗憾，并且我们将采取一切必要的措施来确保类似事件不再发生。作为一家负责任的公司，我们重视客户的意见和反馈。我们将对此事进行全面的调查，并采取适当的措施来解决问题并避免再次发生。我们真诚地希望能够恢复您对我们的信任和支持。我们将竭尽全力来弥补我们的过失，并确保您在未来的合作中享受到最优质的服务。如果您对此事有任何进一步的疑问或意见，请随时与我们联系。我们非常乐意听取您的想法，并采取适当的措施来解决问题。再次向您表示最衷心的歉意，并期待您能够接受我们的道歉并给予我们改进的机会。诚挚地，[您的姓名]Dear Sir/Madam,I am writing this letter to express my sincerest apologies for the inconvenience and trouble caused by the recent incident. I deeply regret the situation and extend my heartfelt apologies for the experience you have acknowledge our mistake and place great importance on your experience as our esteemed customer. We are truly sorry for what has occurred, and we will take all necessary measures to ensure that such incidents do not happen a responsible company, we value customer feedback and opinions. We will conduct a thorough investigation into this matter and take appropriate actions to address the issue and prevent its genuinely hope to regain your trust and support. We will make every effort to rectify our mistake and ensure that you receive the highest quality of service in our future you have any further questions or concerns regarding this matter, please feel free to contact us. We are more than willing to listen to your thoughts and take appropriate actions to resolve the again, I sincerely apologize and hope that you can accept our apology and grant us the opportunity to sincerely,[Your Name]
一封好的 道歉信 能帮助企业在危机时刻挽回声誉，赢得信任。你了解对顾客的英语道歉信该怎么写吗?下面我为大家带来一些关于对顾客的英语道歉信 范文 ，希望对你有所帮助!
↓↓↓点击获取“英语书信”↓↓↓
★ 英语书信格式及范文 ★
★ 英语道歉信怎么写 ★
★ 一封正式英文道歉信 ★
★ 英语话题作文10篇 ★
关于对顾客的英语道歉信范文篇一
Dear ____,
I am sorry for the late contract. I already mail it to your company but the EMS (Enhanced Message Service) said it would take three mouths to get to ____(国家名). I would track the package. If there is any question, feel free to contact us.
Yours sincerely,
____
关于对顾客的英语道歉信范文篇二
Dear ____,
Good day to you! We checked with EMS, they told us generally need taking three months to post documents to your adress. So we are apologized to you for contract being late to your company, but we will push EMS to send it to you as soon as possible, and update informations to you once available. Pls don't hesitate to contact with us if you have any doubt, tks.
Best regards.
Yours,
____
关于对顾客的英语道歉信范文篇三
March 20, 20__
Dear Mr. __,
I feel so sorry that my manager would be unable to perform your agreement of meeting on Friday. Please forgive us for he have got something urgent to manager also feels guilty for it and suggests If you would give us a chance, we hope to put off the meeting in next Monday. I must genuinely make an apology to you for my failure of keeping my promise again.
Yours,
____
关于对顾客的英语道歉信范文篇四
Dear Mr. Shu
I would like to thank you for choosing the China World Hotel for your recently stay.
On behalf of management and staff, please accept my sincere apologies for the failed to extend your Golden Circle benefits of the King Size bed, golden circle appropriate floor and newspaper. during your stay with us on 01- 08th Nov.
As our valued guest, your comments and feedback are of utmost importance to us. Mr. Shu, should you choose to return to our hotel, please let me know and I will ensure that your stay will restore you confidence in the quality service upon which the Golden Circle stands.
My apologize once again and thank you for taking time to bring this matter to our attention.
We are looking forward to welcome you back to hotel again if you would like to give us chance to correct our mistake.
Should you have any inquiries, please feel free to contact me.
Kind and best regards.
Alfred Zhuang
关于对顾客的英语道歉信范文篇五
Dear Sir or Madam:
The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guests reservation and we regret any undue inconvenience you were caused as result.
We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.
Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.
With renewed apologies.
Yours Sincerely
____
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★ 给客户的英文道歉信
★ 英语致歉信范文3篇
道歉信给客户英语
在日常学习、工作生活中，需要使用道歉信的'事情愈发增多，在写道歉信的时候要注意态度诚恳、语气温和。怎么写道歉信才能避免踩雷呢？以下是我为大家整理的英语道歉信，欢迎阅读，希望大家能够喜欢。
Dear Bob:
Im writing to apologize for having forgotten to return the the Beatles CD to you when I left Canada,I was in such a hurry that I packed everything in my luggage without checking carefully.Had I paid more attention then,I wouldnt have made such a stupid mistake.
Now something must be done to solve the problem because I understand you cherish the CD enormously.I can either send it to you by express mail or alternatively compensate you at a reasonable price.If you do not mind,I may bring it back to you next time I go to Canada.
Please let me know which solution you prefer at your earliest convenience.I really hope you will accept my sincere apology.
Faithfully yours,
Li ming
Dear Bob,
I am writing to express my apology to you. Several days ago, I borrowed your music CD when I lived in your house. Unfortunately, after I came back from Canada, I found it in my luggage. I was in such a hurry that I forgot to return it to you .I will send it to you by post or express as soon Sincerely yours,
Li Ming
Dear Anne:
Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please dont hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.
Please allow me to say sorry again.
Regards,
Li Ming
Dear David:
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7，December sooner，but when I have told you the reason，I trust you will be convinced that the neglect was excusable. When your letter arrived，I was just in Hong Kong. As my family could not forward it to me during my absence，it has been，therefore，lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.
Sincerely yours，
Tom
Dear xx:
I am terrible sorry for not having attended your class on time. Because I had got a headache for several days and it is my first time to live in Chongqing and I can not suit for the weather here quickly.
To be honestly, I like learning English very well and I have made my mind to learn it well both on spoken English and on written English. I think you will be my best teacher to help me improving my English Level. So I apologize again for my not attend your class. I will make my great effort on English in the future and will not make you disappointment next time!
Excuse me for my unintentional fault!
Sincerely yours,
xin
Dear Bob,
I'm writing to apologize for having forgotten to return the "the Beatles" CD to you when I left Canada,I was in such a hurry that I packed everything in my luggage without checking carefully.
Had I paid more attention then,I wouldn't have made such a stupid mistake.
Now something must be done to solve the problem because I understand you cherish the CD enormously.
I can either s end it to you by express mail or alternatively compensate you at a reasonable price.
If you do not mind,I may bring it back to you next time I go to Canada.
Please let me know which solution you prefer at your earliest convenience.
I really hope you will accept my sincere apology.
Faithfully yours,
Li ming
Dear Jane,
I am excessively sorry to tell you that I won’t be able to come this afternoon because I have to go to the airport at 2:00 p.m. to meet an overseas visitor from Australia.
I really have kept our date in my mind all these days. However, I received my boss’e-mail this morning, and he asked me to go to the airport to meet one of his fri end s from abroad. It’s sudden and urgent and I must go.
I’m sorry for any inconvenience caused. Please forgive me. Would you please ring me up to make another time? We may meet again and I hope to see you soon.
Sincerely，
Li Ming
Dear XXX,
I am eagerly looking forward to your visit to our city. After all these years of writing to each other, I can not wait to see you. However, I regret to inform you that I will not be able to meet you at the airport on time.
The reason is that your flight will arrive early in the morning, and the earliest I can reach the airport will be about an hour after you land. Will you please wait for me in the arrival lounge? You can have breakfast while you wait.
By the way, as we have never met I must tell you home to identify me: I am of 165cm tall and have a long hair. In addition, I will wear a white skirt and carry a China Daily at hand.
Hope we can meet soon.
Sincerely ,
XXX
Dear XX,
I am terribly sorry to tell you that XX,and I am writing this letter to show my deep regret.Please accept my sincere apology with gratitude.I hope you will understand my situation and excuse me forXX.
The reason why XX is thatXX.Under that circumstance, XX.Therefore,it was not my power to XX.
If possible,I would like to suggest thatXX.I shall be obliged if you will kindly write and tell me XX.I am looking forward to seeing you again.
Yours,
XX
Dear John ：
John Please allow me to apologize for what I said on last Friday’s meeting. My behavior was extremely inappropriate, immature, and lacked the respect you and your team deserved. It was embarrassing, but I learned that nobody appreciated my poor behavior. In the future, I have every intention of curbing my thoughtless actions and learn to adjust my behavior befitting the environment and situation.
Again, I am sorry for my actions and I hope that we can put this matter behind us. I look forward to working with you soon. If you have any thoughts in this, please feel free to share. You may contact me at your convenience at email or phone.
Sincerely,
xxx
Dear Frank,
I am terribly sorry to tell you that I have lost the valuable book you were so kind to l end me last week. I read it everyday and int end ed to finish it next month.
Last night when I came to my room， it was nowhere to be found. I will try to recover it as soon as possible. If I fail to find it， I will get a new book for you.
But I am afraid Cnit can never take the place of the old one. Old books are like old fri end s. Once lost， they can never be replaced.
They are connected with cherished associations which the new ones can never have. And for this irrecoverable loss， I am to blame. I was so careless with my things. This is a warning to me to be more careful in the future.
Yours truly,
Tom
Dear Charlie,
Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised.
A major business partner of our company will be att end ing an important conference in Xiamen this week end , and my boss finally chooses me to accompany him there to negotiate about a new transaction. I have just been informed of this plan and am happy about the decision—this is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport. Pursuing study overseas is an essential step in the accomplishment of your dream.
How I wish I could have the chance to share with you my personal feelings and suggestions before you are away! I hereby s end you a gift to wish you good
luck. Please forgive me.
Cordially,
Li Ming
Directions:
You were unable to att end Mr. Smith's examination on International Business English Writing because you got sick that morning. Write a letter to express the reasons for not being able to att end it and apologize.
Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use "Wang Hua" instead. Do not write the address.
Dear Mr. Smith, I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day. I suddenly fell sick early that morning and my parents had to s end me to the hospital. Please find enclosed a copy of the medical bill.
I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.
Sincerely yours,
Wang Hua
你给个中文版吧，因为不知道具体情况。这样才好帮你~~~
原发布者:鹿使它馗篇一：英语道歉信范文及常用句式英语道歉信范文及常用句式道歉信是指因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉时写的信件。道歉是一种礼貌，道歉信要写得坦率，诚恳。道歉信通常包括三部分内容：1、表示歉意，道歉的原由；2、出现差错的原因，提出弥补措施；3、请求原谅。语言要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。写作三步曲：表示歉意→说明具体原因、提出补救办法→再次致歉，希望得到理解。注意：理由要尽量合理，违反生活常识将导致扣分；尽量提供一个合适的补救办法，使行文更加顺畅。范文解析：directions:youwereunabletoattendmr.smithsexaminationoninternationalbusinessenglishwritingbecauseyougotsickthatmorning.writealettertoexpressthereasonsfornotbeingabletoattenditandapologize.writetheletterwithnolessthan100words.donotsignyourownnameatendoftheletter.usewanghuainstead.donotwritetheaddress.dearmr.smith,iamindeedverysorrythatimissedtheexaminationoninternationalbusinessenglishwritingyougavelastfriday.ifeelawfulaboutitandwantyoutoknowwhathappenedthatday.isuddenlyfellsickearlythatmorningandmyparentshadtosendmetothehospital.pl
给客户的英文道歉信
道歉信英语范文（带翻译）5篇汇集
道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。 今日我就为大家整理了关于道歉信英语范文(带翻译)的范文，欢迎借阅学习，一起来看看吧!
道歉信英语范文(带翻译)1
Dear Ms Winston,
亲爱的温斯顿女士：
The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.
我的目的是向您表示诚挚的歉意，对于您在上个月安装互联网高速服务时可能遇到的任何不便。
I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.
我刚从这个假期回来，发现你的文件在我的篮子里。我一看你的案子，就知道你的JAU了。第二十要求改变服务的方式不知怎么地从裂缝中溜走了。我能给出的唯一可能的解释是，我们最近发生了一些关键的员工变动，这可能导致您的信被忽略。
Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.
因此，我已指示我们的安装小组在本周末之前与您联系，以便为您安排一个方便的时间，以便他们能够去您家安装您的新路由器，并对您的软件进行必要的调整。
Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.
由于这次的严重疏忽，作为我们对您作为我们的客户的感谢的证明，我们将免费为您提供头三个月的高速服务。因此，您的帐户将不会计费到今年六月。
Ms. Winston, let me assure you that what happened in your case is not typical of CableNet's level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
温斯顿女士，让我向你保证，在你的情况下发生的事情不典型的CableNet的客户服务水平。我们将继续致力于为您和我们所有的客户提供最高的服务标准。
If you have any questions please don't hesitate to call me.
如果你有任何问题，请不要犹豫，123456点钟打电话给我。
Yours in service
您的服务
Tony
托尼
Manager, customer solutions
客服经理
道歉信英语范文(带翻译)2
Dear Anne,
Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam _ ing the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please don't hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you. Please allow me to say sorry again. Regards, Li Ming
译文： 亲爱的安：
感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法赴约，因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾，我希望你们能度过一个愉快的时光。对了，在我考试后我们可以见一面么?如果可以的话请随
时给我打电话，我非常期待能和你愉快地聊天。 请允许我再一次致歉。 您真诚的， 李明
道歉信英语范文(带翻译)3
Dear David，
亲爱的大卫，
I’m writing this letter to express my sincerely appologies to you for losing the book you lent to me. I’m very appreciated you lent it to me. In order to give it back to you as soon as possible, I took it to the library yesterday. I also borrow some other books in the library before I left. Unluckily, when I arrived at my dormitory, I couldn’t find your book. I searched all my dormitory and the road from the dormitory to the library. The next day I also looked for the library. However, I couldn’t find your book. I’m sorry I can’t give back to you on time as I promised before. But I will buy a new one for you you can accept my appologies.
我写这封信是为了表达我对弄丢了你借给我的书的真诚的歉意。我很感激你把书借给我。为了能够尽快把书还给你，我昨天把它带到图书馆去看了。在我离开图书馆之前我也借了几本图书馆的书。很不幸的是，我回到宿舍后发现你的书不见了。我把宿舍，宿舍到图书馆的路都找遍了。 第二天我也去图书馆找了。可是，我就死找不到你的书。我很抱歉不能遵守之前的承诺按时把书还给你。但是我后面会帮你买一本新的。希望你能接受我的道歉。
Yours Sincerely,
Li Lei
李磊
道歉信英语范文(带翻译)4
Dear John,
I am eagerly looking forward to your visit to our city. After all these years of writing to each other, I can not wait to see you. However, I regret to inform you that I will not be able to meet you at the airport on time.
The reason is that your flight will arrive early in the morning, and the earliest I can reach the airport will be about an hour after you land. Will you please wait for me in the arrival lounge? You can have breakfast while you wait.
By the way, as we have never met I must tell you home to identify me: I am of 165cm tall and have a long hair. In addition, I will wear a white skirt and carry a China Daily at hand.
Hope we can meet soon.
Sincerely yours,
Alice
【译文 】
亲爱的约翰：
我非常期待着你来参观我们的城市。这么多年来我们一直通信，我早就想见到你了。但是很抱歉我不能按时到机场接你。
因为你的飞机是一大早就到达机场，而我最早也要1小时后才能到。你能不能在旅客休息室等我，你可以利用这段时间吃早饭。
随便说一句，因为我们没过面，我得告诉你怎么找我：我大概米，长发。另外我会穿一件白色的裙子，手上拿一份中国日报。
希望早点见到你。
你真挚的：艾丽丝
道歉信英语范文(带翻译)5
Dear Anne,
Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important exam coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please don't hesitate to drop me a line about your preferable date. I do long for a pleasant chat with you.
Please allow me to say sorry again.
Regards,
Li Ming
【译文】
亲爱的安：
感谢你邀请我于明日晚上与你和你的家人共进午餐。可是，我非常遗憾地告诉你我无法赴约，因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾，我希望你们能度过一个愉快的时光。对了，在我考试后我们可以见一面么?如果可以的话请随时给我打电话，我非常期待能和你愉快地聊天。
请允许我再一次致歉。
您真诚的，李明
如果是对一个外国人,就可以简单的说i apologize for our/my negligence of else i can do for you?关键是态度要诚恳。以下是我整理的关于给国外客户的道歉信范文。欢迎大家参考!
给国外客户的道歉信(一)
Mr. Ulrich Niemann.
Director
People-People Exchange Co.
Dear Sir or Madam: Friday 22nd September
Many thanks for your fax dated 7th September address to General Manager concerning the problems you experienced during your last visit from 29th-30th August. Mr. Ford, our General Manager is away on leave at present and therefore I have taken the liberty of replying to you on his behalf.
Mr. Niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those Golden Circle members who are eligible for upgrades may book through any channel, subject of course to room availability. I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests are similarly inconvenienced in future.
I have also noted your comments concerning our housekeeping Staff and their lack of English and basic courtesy and I assure you that we will be intensifying our training efforts in both those areas in an effort to improve our standards.
It is only through feedback such as your own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore I thank you for taking the time to put pen top paper.
We are normally very proud of the service which we offer at China World, and thus, in an effort to redeem ourselves, we would like to offer you one night's complimentary accommodation when next you visit Beijing. To this end, I would be grateful if would contact me personally and I will gladly make the necessary arrangements on your behalf along with any specific requirements you may have.
My apologies once again and I look forward to welcoming you back to China world Hotel in the near future.
Regards
Alfred Zhuang
Front Office Manager
给国外客户的道歉信(二)
Dear (写客户的名字)，
Please allow me to take this opportunity to apologise for the wrong delivery of your order. We at (写本公司的名字)always try to ensure that our orders arrive promptly and will do our best to ensure that this never happens again.
Thank you for your patience and understanding and once again please accept my sincere apologies for any inconvenience which resulted from the wrong delivery of your order.
If I can be of any further assistance please do not hesitate to contact me.
Best regards,
(写本人的名字)
(日期)
给国外客户的道歉信(三)
Dear customer,
I am the GM of the am sorry to hear you are not pleased with let me thank you for your coming to our are a friendly and polite would like to make an apology to you for our bad service. A few days ago you went to our you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many soon as I knew about that,I felt very can we do that for customers?Now I am glad to tell you that something has been done .
The waiters who were on duty that day have been have made a promise that would not happen from now I hope you can forgive us and come to our hotel again.
As we know,customer is the you have any questions or suggestions,please call us anytime anywhere.
Thank you again.
给国外客户的道歉信(四)
Dear customer,
I am the GM of the am sorry to hear you are not pleased with let me thank you for your coming to our are a friendly and polite would like to make an apology to you for our bad service.
A few days ago you went to our you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many soon as I knew about that,I felt very can we do that for customers?Now I am glad to tell you that something has been done .
The waiters who were on duty that day have been have made a promise that would not happen from now I hope you can forgive us and come to our hotel again. As we know,customer is the you have any questions or suggestions,please call us anytime anywhere. Thank you again.
在日常生活中，很多地方都会使用到道歉信，道歉信是因自己失误或拒绝引起对方不快时进行赔礼道歉的信函。你写道歉信时总是没有文字可写？下面是我帮大家整理的英文道歉信，欢迎大家分享。
Dear Mr. Harrison,
Thank you for your telephone call of 18 May 20xx.
I am extremely sorry for the delay in sending the sample shirt to you. It was late because David Murray, our Production Manager, has been sick for three weeks. The sample, is now on its way and you should get the sample within three days.
I apologies again for the delay and I hope the sample will meet with your satisfaction.
Your sincerely
Dear ,
I would like to express my apologies for I was out when you came to see me yesterday afternoon. The fact is that I had an engagement to ignorant of your visit,. You must have been disappointed by my absence. As this is the first time you come to Beijing, Would you please let me know when you are free and i will meet you at the appointed time.
Yours faithfully, (Your Name)
Dear Stacy,
Im so sorry that we had a cold air the other regard you as my best know I shouldnt do things like that. You havent talk to me for a few days. Im sad about this. when we are talking , I always feel very happy because I have such a friend that can understand what Im thinking about. I didnt mean to hurt trust and forgive to me soon.
yoursTom
Dear Ms Jeremy,
Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.
After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.
According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.
I would like to offer our apologies once again and thank you being an excellent customer.
Yours sincerely，(Your Name)
Dear xx,
I am writing this letter to express my apology that xx.
I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation.
Yours Sincerely
Dear Mary,
I am very sorry that I can not take part in your party . It is pity to me because of my emercy thing need to be dealt with . I hope you will have one good time for the party . I really love you ! Please give my regards to our friends !If possible ,please do not forget to inform me if you have the party next time . I shall come to it on time. If I could do something for your party ,please feel free to contact me . That would be my pleasure. Above all , I apologize again for my absence from the party ! Good luck to you all !
Yours truly,
Ellen
Dearxxxxx,
I am writing this letter to express my apology that xxxxxxxxxxxxxx. I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely xxxxxxxxx
亲爱的xxxxx，(对方姓名)
我写这封信以表达我的道歉 xxxxxxxxxxxxxx(道歉原因)。
对此我深感抱歉。
我再次对给您造成的任何不便深感歉意，希望您能理解我的`处境并接受我的道歉。
谨启
xxxxxxxxx(自己姓名)
亲爱的客人：
您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的道歉。由于近来客人较多，客房紧张，导致有些客人无法入住，我们深感抱歉。
我们可以介绍您去与我们同等档次的酒店，还有不知您方不方便把您的姓名和联系方式留下，如果有了房间我们会在第一时间通知您并免费接您回来，为了表示我们的歉意，我们决定在您入住时给你一定折扣折并免费提供早餐。
祝您过得愉快!
XXX酒店
20xx年x月x日
XXX:
Im so sorry ,I was late for school .I think its a bad habit and bad manners. I will go to school a little earlier ,and go to attend class on time.
I ll never be late for school again,please forgive me and believe me.
Thank you!
XX
date
译文：
DearXXXXX,
I am writing this letter to eXXpress my apology that XXXXXXXXXXXXXX.
I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be reallyappreciated if you can accept my apologies and understand my situation.
Yours Sincerely
