摘要：
酒店英语面试问题及答案希尔顿酒店英语面试问题Work experience is the type of workyou've done in the past. If y... 酒店英语面试问题及答案
希尔顿酒店英语面试问题
Work experience is the type of workyou've done in the past. If you haven't started working yet you can say"Right now I'm still a sstudent." or "I'm a recent grad andIhaven't started working yet." In the second sentence, "recentgrad" is short for "recent graduate" and means that you havejust finished school.
请告诉我你过去的工作经验，工作经验就是你过去所做的工作。如果尚未开始工作，就可以回答“Right now I'mstill a student.”(现在我还是个学生。)或者说“I'm a recentgrad and I haven't started working yet.”(我刚刚毕业，还没有开始工作。)“recent grad”是“recent graduate”的缩写，意思是刚刚毕业。
Second One:What's your greatest weakness?
This is apopular question that western employers like to ask to make candidates nervous!In fact, they ask this to know how you respond to a difficult question. Youshouldn't answer by telling your greatest weakness since you might not get thejob! Instead, you can tell them something that isn't directly related to thejob position.
你最大的缺点是什么?西方老板特别爱问这个问题，让面试者感到很紧张。事实上，他问这个问题是看你对棘手问题的反应。你没必要如实回答你的.弱点，因为那有可能让你得不到这份工作。相反，你可以告诉他们一些与工作不直接相关的事情。
Third One: Why do you feel you are qualified for this job?
This question is a good opportunity to brag a little bit. You should talk about some extraskills you have that maybe wasn't included in your resume, or talk about yourgreatest strength in more detail.
你为什么觉得自己胜任这份工作?这时候你要充分发挥你的“自夸”本领。你可以讲述一些简历资料里面没有包括的技能;或者是再详细强调一下你的特长。
Fourth One: Whatkind of salary did you have in mind?
Salary is howmuch money you earn, usually per year. When asked this, it's best to answerwith a salary range or approximation and not an exact figure. This shows thatyou are familiar with the industry if you know what the approximate salaryshould be.
你期望的薪水是多少?“salary”就是你赚多少钱，通常是年收入。回答这个问题时，最好说出一个大致范围，而不是一个确切的数字。如果你能说出这个工资范围，那就说明你对此行业非常了解。
Fifth One: Ifhired, when could you start work?
When answeringthis it's best not to say you can start right away. This might make you seemvery desperate for a job. A safe answer would be "I can start at thebeginning of next month."
如果雇佣的话，你什么时候开始工作?回答这个问题时。一定要注意!不要说我马上可以工作。那会让对方认为你非常迫切地需要这份工作。一个非常保险的回答可以是“I can start atthe beginning of next month.”(我下月初可以开始上班。)
Sixth One: Whatkind of work does the posi-tion involve?
You can ask thisto clarify exactly what kind of work you'll be doing.
这个职位包括哪些工作?通过问这句话，你可以清楚地了解到你的工作内容。
1、 能用英语自我介绍吗？ Could you introduce yourself in English? 2、 您是如何培训本部门员工的？ How do you train the staff of your department? 3、 如果酒店正式录取您，您上班第一件事是做什么？ If you are employ by the hotel , what will you do firstly? 4、 请画出西餐banquet流程图。 Please illustrate the procedure of western restaurant banquet。 5、 您如何理解服务行业的“服务意识”？ How do you comprehend the “service consciousness” of service trade? 6、 您是如何理解职业道德的？ How do you perceive the morality of career? 7、 请举例您在工作中遇到的几件困难，而您是如何克服的？ Could you list some difficulties during your work? And how did you conquer them? 8、 您对您以前的直属领导有何看法？ How do you like your senior leader who led you directly before? 9、 您的人生观是什么？ What is your philosophy? 10、 您对自己未来五个的计划是什么？ What are the five plans for yourself in the future? 11、 您都用业余时间学习些什么？ What are you studying in your spare time? 12、 你的期望待遇是什么？ What kind of treatment do you expect? 13、 请介绍你的家庭。 Would you mind introducing your family? 14、 请你用英文介绍目前服务的公司。 Could you introduce the company which you are serving in English? 15、 如果我酒店雇用你，你觉得可以为部门带来什么样的贡献？ What could you make a contribution to our hotel if you are employed by our hotel? 16、 你开始投入找工作的时间有多久了？ How long have you been looking for the job? 17、 你是怎么知道我们招聘这个职位的呢？ How do you know the message that we have this vacancy? 18、 除了工资，还有什么福利最吸引你？ Besides the salary, what welfare attract you mostly? 19、 你参加过什么业余活动？ What amateur activities have you ever taken part in ?
学习外语最重要就是.好.的语言环境 我经常和ABC夫下英语的外教交流 他们的外教都是有五、六年的教学经验 课前课后还有学习顾问回答问题 并追踪进度 是根据个人英语水平自己选择课程 这些是我的切身体验和感受，你如果觉得也适合你的话可以来试试！以下可以参考一下：1．早晨好。中午好。晚上好 Good morningafternoonevening．欢迎您光临我们饭店。Welcome to our Hotel．旅游愉快吗？ Did you have a nice trip?．我是接待员服务员。I am receptionist. (waiterwaitress)．需要我帮忙吗? What can l do for yon?．请稍等一会儿。Just a moment, please．很高兴为您服务。I am always at your service．希望您在这里住得愉快。I hope you will enjoy your stay with us here.．对不起，给您添麻烦 I am very sorry to have caused you so much trouble10.如果您需要什么帮助，请及时告诉我 Just let me if there is anytng. I can do for you11．这边请。Ts way，please1. 请走这边。Would you care to step ts way，please?1．不客气 You are welcome“Not at allIt“s my pleasure1．为宾客服务是我们的荣幸。It“s our pleasure to serve our guests1．您先请。请跟我来 After you．Follow me ,please. 1．对不起，我马上就过来 Excuse me，I will be with you in a ．能告诉我您的姓名吗? May l have your name?1．对不起，让您久等了Sorry to have kept your waiting1．您能填一下这张表吗? Would you please fill in ts form?0．您如何付账，是现金还是信用卡? How are you going to pay，in cash or by credit card?1．对不起，我能进来吗? Excuse me，may l come in?．一直往前走。向左转、向右转Go straight ahead．Turn left,turn right．您可以坐这部电梯到客房You may go to your room by ts elevator．我马上为您查一下 Let me have a cheek for you.．请坐 Take a seat．please．我来为您指路。I'll show you the way?．祝您旅途愉快 Have a good trip ．祝您生意兴隆 I wish you a good business.欢迎您下次再来 You are welcome to stay with us next time0．希望再次为您服务。I am looking forward to serving you once again. |
以下可以参考一下： 1．早晨好。中午好。晚上好。 Good morning/afternoon/evening 2．欢迎您光临我们饭店。 Welcome to our Hotel 3．旅游愉快吗？ Did you have a nice trip? 4．我是接待员/服务员。 I am receptionist. (waiter／waitress) 5．需要我帮忙吗? What can l do for yon? 6．请稍等一会儿。 Just a moment, please 7．很高兴为您服务。 I am always at your service 8．希望您在这里住得愉快。 I hope you will enjoy your stay with us here. 9．对不起，给您添麻烦。 I am very sorry to have caused you so much trouble 10.如果您需要什么帮助，请及时告诉我。 Just let me know if there is anything. I can do for you 11．这边请。 This way，please 12. 请走这边。 Would you care to step this way，please? 13．不客气。 You are welcome／“Not at all／It“s my pleasure 14．为宾客服务是我们的荣幸。 It“s our pleasure to serve our guests 15．您先请。请跟我来。 After you．Follow me ,please. 16．对不起，我马上就过来。 Excuse me，I will be with you in a minute. 17．能告诉我您的姓名吗? May l have your name? 18．对不起，让您久等了 Sorry to have kept your waiting 19．您能填一下这张表吗? Would you please fill in this form? 20．您如何付账，是现金还是信用卡? How are you going to pay，in cash or by credit card? 21．对不起，我能进来吗? Excuse me，may l come in? 22．一直往前走。向左转、向右转 Go straight ahead．Turn left,turn right 23．您可以坐这部电梯到客房 You may go to your room by this elevator 24．我马上为您查一下。 Let me have a cheek for you. 25．请坐。 Take a seat．please 26．我来为您指路。 I'll show you the way? 27．祝您旅途愉快。 Have a good trip 28．祝您生意兴隆。 I wish you a good business 29.欢迎您下次再来。 You are welcome to stay with us next time 30．希望再次为您服务。 I am looking forward to serving you once again.|
酒店面试英语问题及答案
1、 能用英语自我介绍吗？ Could you introduce yourself in English? 2、 您是如何培训本部门员工的？ How do you train the staff of your department? 3、 如果酒店正式录取您，您上班第一件事是做什么？ If you are employ by the hotel , what will you do firstly? 4、 请画出西餐banquet流程图。 Please illustrate the procedure of western restaurant banquet。 5、 您如何理解服务行业的“服务意识”？ How do you comprehend the “service consciousness” of service trade? 6、 您是如何理解职业道德的？ How do you perceive the morality of career? 7、 请举例您在工作中遇到的几件困难，而您是如何克服的？ Could you list some difficulties during your work? And how did you conquer them? 8、 您对您以前的直属领导有何看法？ How do you like your senior leader who led you directly before? 9、 您的人生观是什么？ What is your philosophy? 10、 您对自己未来五个的计划是什么？ What are the five plans for yourself in the future? 11、 您都用业余时间学习些什么？ What are you studying in your spare time? 12、 你的期望待遇是什么？ What kind of treatment do you expect? 13、 请介绍你的家庭。 Would you mind introducing your family? 14、 请你用英文介绍目前服务的公司。 Could you introduce the company which you are serving in English? 15、 如果我酒店雇用你，你觉得可以为部门带来什么样的贡献？ What could you make a contribution to our hotel if you are employed by our hotel? 16、 你开始投入找工作的时间有多久了？ How long have you been looking for the job? 17、 你是怎么知道我们招聘这个职位的呢？ How do you know the message that we have this vacancy? 18、 除了工资，还有什么福利最吸引你？ Besides the salary, what welfare attract you mostly? 19、 你参加过什么业余活动？ What amateur activities have you ever taken part in ?
以下可以参考一下： 1．早晨好。中午好。晚上好。 Good morning/afternoon/evening 2．欢迎您光临我们饭店。 Welcome to our Hotel 3．旅游愉快吗？ Did you have a nice trip? 4．我是接待员/服务员。 I am receptionist. (waiter／waitress) 5．需要我帮忙吗? What can l do for yon? 6．请稍等一会儿。 Just a moment, please 7．很高兴为您服务。 I am always at your service 8．希望您在这里住得愉快。 I hope you will enjoy your stay with us here. 9．对不起，给您添麻烦。 I am very sorry to have caused you so much trouble 10.如果您需要什么帮助，请及时告诉我。 Just let me know if there is anything. I can do for you 11．这边请。 This way，please 12. 请走这边。 Would you care to step this way，please? 13．不客气。 You are welcome／“Not at all／It“s my pleasure 14．为宾客服务是我们的荣幸。 It“s our pleasure to serve our guests 15．您先请。请跟我来。 After you．Follow me ,please. 16．对不起，我马上就过来。 Excuse me，I will be with you in a minute. 17．能告诉我您的姓名吗? May l have your name? 18．对不起，让您久等了 Sorry to have kept your waiting 19．您能填一下这张表吗? Would you please fill in this form? 20．您如何付账，是现金还是信用卡? How are you going to pay，in cash or by credit card? 21．对不起，我能进来吗? Excuse me，may l come in? 22．一直往前走。向左转、向右转 Go straight ahead．Turn left,turn right 23．您可以坐这部电梯到客房 You may go to your room by this elevator 24．我马上为您查一下。 Let me have a cheek for you. 25．请坐。 Take a seat．please 26．我来为您指路。 I'll show you the way? 27．祝您旅途愉快。 Have a good trip 28．祝您生意兴隆。 I wish you a good business 29.欢迎您下次再来。 You are welcome to stay with us next time 30．希望再次为您服务。 I am looking forward to serving you once again.|
学习外语最重要就是.好.的语言环境 我经常和ABC夫下英语的外教交流 他们的外教都是有五、六年的教学经验 课前课后还有学习顾问回答问题 并追踪进度 是根据个人英语水平自己选择课程 这些是我的切身体验和感受，你如果觉得也适合你的话可以来试试！以下可以参考一下：1．早晨好。中午好。晚上好 Good morningafternoonevening．欢迎您光临我们饭店。Welcome to our Hotel．旅游愉快吗？ Did you have a nice trip?．我是接待员服务员。I am receptionist. (waiterwaitress)．需要我帮忙吗? What can l do for yon?．请稍等一会儿。Just a moment, please．很高兴为您服务。I am always at your service．希望您在这里住得愉快。I hope you will enjoy your stay with us here.．对不起，给您添麻烦 I am very sorry to have caused you so much trouble10.如果您需要什么帮助，请及时告诉我 Just let me if there is anytng. I can do for you11．这边请。Ts way，please1. 请走这边。Would you care to step ts way，please?1．不客气 You are welcome“Not at allIt“s my pleasure1．为宾客服务是我们的荣幸。It“s our pleasure to serve our guests1．您先请。请跟我来 After you．Follow me ,please. 1．对不起，我马上就过来 Excuse me，I will be with you in a ．能告诉我您的姓名吗? May l have your name?1．对不起，让您久等了Sorry to have kept your waiting1．您能填一下这张表吗? Would you please fill in ts form?0．您如何付账，是现金还是信用卡? How are you going to pay，in cash or by credit card?1．对不起，我能进来吗? Excuse me，may l come in?．一直往前走。向左转、向右转Go straight ahead．Turn left,turn right．您可以坐这部电梯到客房You may go to your room by ts elevator．我马上为您查一下 Let me have a cheek for you.．请坐 Take a seat．please．我来为您指路。I'll show you the way?．祝您旅途愉快 Have a good trip ．祝您生意兴隆 I wish you a good business.欢迎您下次再来 You are welcome to stay with us next time0．希望再次为您服务。I am looking forward to serving you once again. |
希尔顿酒店英语面试问题
Work experience is the type of workyou've done in the past. If you haven't started working yet you can say"Right now I'm still a sstudent." or "I'm a recent grad andIhaven't started working yet." In the second sentence, "recentgrad" is short for "recent graduate" and means that you havejust finished school.
请告诉我你过去的工作经验，工作经验就是你过去所做的工作。如果尚未开始工作，就可以回答“Right now I'mstill a student.”(现在我还是个学生。)或者说“I'm a recentgrad and I haven't started working yet.”(我刚刚毕业，还没有开始工作。)“recent grad”是“recent graduate”的缩写，意思是刚刚毕业。
Second One:What's your greatest weakness?
This is apopular question that western employers like to ask to make candidates nervous!In fact, they ask this to know how you respond to a difficult question. Youshouldn't answer by telling your greatest weakness since you might not get thejob! Instead, you can tell them something that isn't directly related to thejob position.
你最大的缺点是什么?西方老板特别爱问这个问题，让面试者感到很紧张。事实上，他问这个问题是看你对棘手问题的反应。你没必要如实回答你的.弱点，因为那有可能让你得不到这份工作。相反，你可以告诉他们一些与工作不直接相关的事情。
Third One: Why do you feel you are qualified for this job?
This question is a good opportunity to brag a little bit. You should talk about some extraskills you have that maybe wasn't included in your resume, or talk about yourgreatest strength in more detail.
你为什么觉得自己胜任这份工作?这时候你要充分发挥你的“自夸”本领。你可以讲述一些简历资料里面没有包括的技能;或者是再详细强调一下你的特长。
Fourth One: Whatkind of salary did you have in mind?
Salary is howmuch money you earn, usually per year. When asked this, it's best to answerwith a salary range or approximation and not an exact figure. This shows thatyou are familiar with the industry if you know what the approximate salaryshould be.
你期望的薪水是多少?“salary”就是你赚多少钱，通常是年收入。回答这个问题时，最好说出一个大致范围，而不是一个确切的数字。如果你能说出这个工资范围，那就说明你对此行业非常了解。
Fifth One: Ifhired, when could you start work?
When answeringthis it's best not to say you can start right away. This might make you seemvery desperate for a job. A safe answer would be "I can start at thebeginning of next month."
如果雇佣的话，你什么时候开始工作?回答这个问题时。一定要注意!不要说我马上可以工作。那会让对方认为你非常迫切地需要这份工作。一个非常保险的回答可以是“I can start atthe beginning of next month.”(我下月初可以开始上班。)
Sixth One: Whatkind of work does the posi-tion involve?
You can ask thisto clarify exactly what kind of work you'll be doing.
这个职位包括哪些工作?通过问这句话，你可以清楚地了解到你的工作内容。
酒店英语面试常见问题及答案
客服中心，一般会问一下你的英语口语情况还有就是岗位工作上常用语，比如转接电话，接听电话，还有一些礼貌用语。不会太难的，祝你好运
面试的时候我们常常会遇到hr各种各样的问题，而当我们没有合适的答案时总会显得很紧张，回答的不好，整个面试过程都会受到影响，下面是整理的 《酒店英文面试常见问题及回答》 希望能帮到你！
Q： Can you sell yourself in two minutes? Go for it. (你能在两分钟内自我推荐吗?大胆试试吧!)
A： With my qualifications and experience, I feel I am hardworking, responsible and diligent in any project I undertake. Your organization could benefit from my analytical and interpersonal skills.(依我的资格和经验，我觉得我对所从事的每一个项目都很努力、负责、勤勉。我的分析能力和与人相处的技巧，对贵单位必有价值。)
Q：Give me a summary of your current job description. (对你目前的工作，能否做个概括的说明。)
A：I have been working as a computer programmer for five years. To be specific, I do system analysis, trouble shooting and provide software support. (我干了五年的电脑程序员。具体地说，我做系统分析，解决问题以及软件供应方面的支持。)
Q：Why did you leave your last job?(你为什么离职呢?)
A： Well, I am hoping to get an offer of a better position. If opportunity knocks, I will take it.(我希望能获得一份更好的工作，如果机会来临，我会抓住。)
A：I feel I have reached the "glass ceiling" in my current job. / I feel there is no opportunity for advancement. (我觉得目前的工作，已经达到顶峰，即没有升迁机会。)
Q：How do you rate yourself as a professional?(你如何评估自己是位专业人员呢?)
A： With my strong academic background, I am capable and competent. (凭借我良好的学术背景，我可以胜任自己的工作，而且我认为自己很有竞争力。)
A：With my teaching experience, I am confident that I can relate to students very well. (依我的教学经验，我相信能与学生相处的很好。)
Q： What contribution did you make to your current (previous) organization?(你对目前/从前的工作单位有何贡献?)
A： I have finished three new projects, and I am sure I can apply my experience to this position. (我已经完成三个新项目，我相信我能将我的经验用在这份工作上。)
Q：What do you think you are worth to us?(你怎么认为你对我们有价值呢?)
A：I feel I can make some positive contributions to your company in the future. (我觉得我对贵公司能做些积极性的贡献。)
Q：What make you think you would be a success in this position? (你如何知道你能胜任这份工作?)
A：My graduate school training combined with my internship should qualify me for this particular job. I am sure I will be successful. (我在研究所的训练，加上实习工作，使我适合这份工作。我相信我能成功。)
Q：Are you a multi-tasked individual?(你是一位可以同时承担数项工作的人吗?)
Do you work well under stress or pressure?(你能承受工作上的压力吗?)
A：Yes, I think so.
A：The trait is needed in my current(or previous) position and I know I can handle it well. (这种特点就是我目前(先前)工作所需要的，我知道我能应付自如。)
Q：What provide you with a sense of accomplishment. (什么会让你有成就感?)
A：Doing my best job for your company. (为贵公司竭力效劳。)
A：Finishing a project to the best of my ability. (尽我所能，完成一个项目。)
Q：If you had a lot of money to donate, where would you donate it to?Why?(假如你有很多钱可以捐赠，你会捐给什么单位?为什么?)
A：I would donate it to the medical research because I want to do something to help others. (我会捐给医药研究，因为我要为他人做点事。)
A：I prefer to donate it to educational institutions. (我乐意捐给教育机构。)
Q：What is most important in your life right now?(眼下你生活中最重要的是什么?)
A：To get a job in my field is most important to me. (对我来说，能在这个领域找到工作是最重要的。)
A：To secure employment hopefully with your company. (希望能在贵公司任职对我来说最重要。)
Q：What current issues concern you the most?(目前什么事是你最关心的?)
A：The general state of our economy and the impact of China' entry to WTO on our industry. (目前中国经济的总体情况以及中国入世对我们行业的影响。)
Q： How long would you like to stay with this company?(你会在本公司服务多久呢?)
A： I will stay as long as I can continue to learn and to grow in my field. (只要我能在我的行业力继续学习和长进，我就会留在这里。)
Q：Could you project what you would like to be doing five years from now?(你能预料五年后你会做什么吗?)
A：As I have some administrative experience in my last job, I may use my organizational and planning skills in the future.
(我在上一个工作中积累了一些行政经验，我将来也许要运用我组织和计划上的经验和技巧。)
A：I hope to demonstrate my ability and talents in my field adequately. (我希望能充分展示我在这个行业的能力和智慧。)
A：Perhaps, an opportunity at a management position would be exciting.(也许有机会，我将会从事管理工作。)
如果不愿正面回答，也可以说：
It would be premature for me to predict this. (现在对此问题的预测，尚嫌过早。)
甚至还可以打趣的说：
Hypothetically speaking, I might be able to do your current job as a director.(或 CEO 或 president)((说不定，我也能做你现在主任的工作呢!)
Q： What range of pay-scale are you interested in?(你喜欢那一种薪水层次标准?)
A： Money is important, but the responsibility that goes along with this job is what interests me the most. (薪水固然重要，但这工作伴随而来的责任更吸引我。)
A： 假如你有家眷，可以说：
To be frank and open with you, I like this job, but I have a family to support. (坦白地说，我喜欢这份工作，不过我必须要负担我的家庭。)
Q：What is your strongest trait(s)?(你个性上最大的特点是什么?)
A：Helpfulness and caring.(乐于助人和关心他人。)
A：Adaptability and sense of humor.(适应能力和幽默感。)
A：Cheerfulness and friendliness.(乐观和友爱。)
Q： How would your friends or colleagues describe you?(你的朋友或同事怎样形容你?)
A： (pause a few seconds) (稍等几秒钟再答，表示慎重考虑。)
They say Mr. Chen is an honest, hardworking and responsible man who deeply cares for his family and friends. (他们说陈先生是位诚实、工作努力，负责任的人，他对家庭和朋友都很关心。)
A：They say Mr. Chen is a friendly, sensitive, caring and determined person. (他们说陈先生是位很友好、敏感、关心他人和有决心的人。)
Q：What personality traits do you admire?(你欣赏哪种性格的人?)
A： (I admire a person who is)honest, flexible and easy-going. (诚实、不死板而且容易相处的人。)
A： (I like) people who possess the "can do" spirit. (有"实际行动"的人。)
Q：What leadership qualities did you develop as an administrative personnel?(作为行政人员，你有什么样的领导才能?)
A：I feel that learning how to motivate people and to work together as a team will be the major goal of my leadership. (我觉得学习如何把人们的积极性调动起来，以及如何配合协同的团队精神，是我行政工作的主要目标。)
A：I have refined my management style by using an open-door policy. (我以开放式的政策，改进我的行政管理方式。)
Q：How do you normally handle criticism?(你通常如何处理别人的批评?)
A：Silence is golden. Just don't say anything; otherwise the situation could become worse. I do, however, accept constructive criticism. (沈默是金。不必说什么，否则情况更糟，不过我会接受建设性的批评。)
A：When we cool off, we will discuss it later. (我会等大家冷静下来再讨论。)
Q： What do you find frustrating in a work situation?(在工作中，什么事令你不高兴?)
A： Sometimes, the narrow-minded people make me frustrated. (胸襟狭窄的人，有时使我泄气。)
A：Minds that are not receptive to new ideas. (不能接受新思想的那些取。)
Q：How do you handle your conflict with your colleagues in your work? (你如何处理与同事在工作中的意见不和?)
A：I will try to present my ideas in a more clear and civilized manner in order to get my points across. (我要以更清楚文明的方式，提出我的看法，使对方了解我的观点。)
Q：How do you handle your failure?(你怎样对待自己的失败?)
A： None of us was born "perfect". I am sure I will be given a second chance to correct my mistake. (我们大家生来都不是十全十美的，我相信我有第二个机会改正我的错误。)
以下可以参考一下：1．早晨好。中午好。晚上好。 Good morning/afternoon/evening2．欢迎您光临我们饭店。Welcome to our Hotel3．旅游愉快吗？ Did you have a nice trip?4．我是接待员/服务员。I am receptionist. (waiter／waitress)5．需要我帮忙吗? What can l do for yon?6．请稍等一会儿。Just a moment, please7．很高兴为您服务。I am always at your service8．希望您在这里住得愉快。I hope you will enjoy your stay with us ．对不起，给您添麻烦。 I am very sorry to have caused you so much trouble10.如果您需要什么帮助，请及时告诉我。 Just let me know if there is anything. I can do for you11．这边请。This way，please12. 请走这边。Would you care to step this way，please?13．不客气。 You are welcome／“Not at all／It“s my pleasure14．为宾客服务是我们的荣幸。It“s our pleasure to serve our guests15．您先请。请跟我来。 After you．Follow me ,please. 16．对不起，我马上就过来。 Excuse me，I will be with you in a ．能告诉我您的姓名吗? May l have your name?18．对不起，让您久等了Sorry to have kept your waiting19．您能填一下这张表吗? Would you please fill in this form?20．您如何付账，是现金还是信用卡? How are you going to pay，in cash or by credit card?21．对不起，我能进来吗? Excuse me，may l come in?22．一直往前走。向左转、向右转Go straight ahead．Turn left,turn right23．您可以坐这部电梯到客房You may go to your room by this elevator24．我马上为您查一下。 Let me have a cheek for ．请坐。 Take a seat．please26．我来为您指路。I'll show you the way?27．祝您旅途愉快。 Have a good trip 28．祝您生意兴隆。 I wish you a good business29.欢迎您下次再来。 You are welcome to stay with us next time30．希望再次为您服务。I am looking forward to serving you once again. |
please introduce yourself?How u describle yourself?
酒店前台面试问题及答案英语
以下可以参考一下： 1．早晨好。中午好。晚上好。 Good morning/afternoon/evening 2．欢迎您光临我们饭店。 Welcome to our Hotel 3．旅游愉快吗？ Did you have a nice trip? 4．我是接待员/服务员。 I am receptionist. (waiter／waitress) 5．需要我帮忙吗? What can l do for yon? 6．请稍等一会儿。 Just a moment, please 7．很高兴为您服务。 I am always at your service 8．希望您在这里住得愉快。 I hope you will enjoy your stay with us here. 9．对不起，给您添麻烦。 I am very sorry to have caused you so much trouble 10.如果您需要什么帮助，请及时告诉我。 Just let me know if there is anything. I can do for you 11．这边请。 This way，please 12. 请走这边。 Would you care to step this way，please? 13．不客气。 You are welcome／“Not at all／It“s my pleasure 14．为宾客服务是我们的荣幸。 It“s our pleasure to serve our guests 15．您先请。请跟我来。 After you．Follow me ,please. 16．对不起，我马上就过来。 Excuse me，I will be with you in a minute. 17．能告诉我您的姓名吗? May l have your name? 18．对不起，让您久等了 Sorry to have kept your waiting 19．您能填一下这张表吗? Would you please fill in this form? 20．您如何付账，是现金还是信用卡? How are you going to pay，in cash or by credit card? 21．对不起，我能进来吗? Excuse me，may l come in? 22．一直往前走。向左转、向右转 Go straight ahead．Turn left,turn right 23．您可以坐这部电梯到客房 You may go to your room by this elevator 24．我马上为您查一下。 Let me have a cheek for you. 25．请坐。 Take a seat．please 26．我来为您指路。 I'll show you the way? 27．祝您旅途愉快。 Have a good trip 28．祝您生意兴隆。 I wish you a good business 29.欢迎您下次再来。 You are welcome to stay with us next time 30．希望再次为您服务。 I am looking forward to serving you once again.|
1.英语口语之前台面试问题
Could you introduce yourself in English?
2.您是如何培训本部门员工的?
How do you train the staff of your department?
3.如果酒店正式录取您，您上班第一件事是做什么?
If you are employed by the hotel , what will you do firstly?
4.你参加过什么业余活动?
What amateur activities have you ever taken part in ?
5.您如何理解服务行业的“服务意识”?
How do you comprehend the “service consciousness” of service trade?
6.您是如何理解职业道德的?
How do you perceive the morality of career?
7.请举例您在工作中遇到的几件困难，而您是如何克服的?
Could you list some difficulties during your work? And how did you conquer them?
8.您对您以前的直属领导有何看法?
How do you like your senior leader who led you directly before?
9.你的期望待遇是什么?
What kind of treatment do you expect?
10.请你用英文介绍目前服务的公司。
Could you introduce the company which you are serving in English?
11.如果我酒店雇用你，你觉得可以为部门带来什么样的贡献?
What could you make a contribution to our hotel if you are employed by our hotel?
12.你是怎么知道我们招聘酒店前台接待这个职位的呢?
How do you know the message that we have this vacancy?
13.除了工资，还有什么福利最吸引你?
Besides the salary, what welfare attract you mostly?
2.托福口语的备考要点
一、语音语调
提高语音语调的方法就是模仿。也就是我们做的跟读，所以在听写完一定要进行跟读训练，如果没有时间做听写，那么跟读也一样要做。
关于模仿的材料：
首推TPO中的听力部分，这是绝对应该重点把握的。再次就是新概念、VOA，如果有时间可以看看美剧。
对了，还有精通美语语音这本书也不错。
二、答题思路
资料可以用机经和高分120，主要是按机经去练习的，用高分120的答题思路，即8个句子：1个中心论点、3个分论点1、3个分论点2和1个总结。刚开始时用这个做为参考，拿到一个题目，首先要提出自己的观点，一般在第一句直接提出，再阐述原因，注意一定避免中国式的含蓄和先说原因后说结论。然后再分出小点来论证自己的观点，注意一定要具体的例子支持你的观点。例子的问题稍后详谈。
另外，口语的一二题可以配合独立写作一起练习。
三、如何举例
说到举例，大家都知道例子的重要性，如果没有例子，那就是大白话一篇了，美国人喜欢有论据支持你的论点，这样他才会觉得真实可信。
例子一定是具体的例子，不能是泛泛的。
四、如何在有效的控制时间
最初练习时，先写出草稿，然后对着念，看能否在45秒内完成。之后做调整，直到语速和长度都合适的时候，一定做模拟练习。拿到题目后，15秒来用构思框架和内容以及语言的组织，45秒作答。
五、关于学习资料
机经、高分120、新概念、VOA、TPO听力音频、精通美语语音，特别推荐机经，口语1、2题完全可以只用机经进行练习。
六、总结
不管是哪部分，一定要注意总结，把不会的，不熟悉的一定要收集到一起，进行复习。同时总结答题和复习规律，这些都一定要用心去做，相信一定会有收获。
3.托福口语冲刺阶段的备考计划
在最后的冲刺阶段，口语每天仍需坚持1~2小时练习。练习的重点可以放在如何在45秒内描述事物或对某个观点看法的能力上，因为这是可以准备而且相对简单的部分。具体练习题目可参考《新托福考试官方指南》以及培训老师指定的题目。由于第一、二题考察的是快速反应及应答的能力，考生一定要事先准备30个左右的段子，以便在考场上举一反三，有话可说。万一考题不是准备好的内容，一看到考题，15秒内立即想出三个不同的形容词或词组，作为三层理由，然后举一两个例子稍微展开下即可，因此考生至少要准备100个常用的形容词，一些“百搭”经典的理由、例子。
口语三至六题还是与听力练习相结合。从某种意义上讲，这部分的得分多少取决于考生听力功底。在听的过程中，记下一些关键词(形容词，动词，数字，例子)，20-30秒内将笔记整理标号，在60秒内“读”出答案就可以了。除了背一些开头语和口语模板之外，还可以准备一些常见过渡词(the first reason is， besides， in my opinion)来显现各个要点之间的连贯性。这部分练习应在平时重点演练，在冲刺阶段再练练眼，耳，口，手并用，保持一种考试状态。
4.面试自我介绍的英语口语范文
good morning,my dear teachers,my dear am very glad to be here for your name is song yonghao,i am 22 years old .i come from luoyang,a very beautiful aicent undergratuade period will be accomplished in chang'an university in july ,2004;and now,i am trying my best for obtaining a key to tongji university.
generally speaking ,i am a hard working student especially do the thing i am interested in. i will try my best to finish it no matter how difficult it is. when i was sophomore, i found web design very interesting, so i learned it very hard . to weaver a homepage for myself, i stayed with my pesonel computer for half a month.,and i am the first one in my class who own his homepage. forthermore,i am a person with great perserverence. during the days preparing for the first examination,i insist on running every day, no matter what the weather was just owning to this,i could concentrate on my study and succeeded in the end.
well ,in my spare time ,i like basketball, tennis and chinese chess. also english is my often go to english corner to practise my oral english on every thursday,and write compositions to improve my witten
ability .but i know my english is not good enough ,i will continue studying.
ok, that is all,thank you for your attention.
5.托福口语中要运用连接词
Connecting ideas by using transition words and phrases tells your listeners the relationship of one idea to the next. You can signal to your listener that you are going to put events in a sequence, add information, or make a comparison. You can signal that you want to emphasize or clarify a point. Using transition words and phrases helps your listener follow the flow of your ideas. Read the following example without transitional expressions:
In my physics class, we did lots of experiments that helped clarify scientific principles. I understood those principles better by doing those experiments.
These sentences would flow better if the speaker used transitional expressions as in the following example:
In my physics class, we did lots of experiments that helped clarify scientific principles. As a result, I understood those principles better.
1、 能用英语自我介绍吗？ Could you introduce yourself in English? 2、 您是如何培训本部门员工的？ How do you train the staff of your department? 3、 如果酒店正式录取您，您上班第一件事是做什么？ If you are employ by the hotel , what will you do firstly? 4、 请画出西餐banquet流程图。 Please illustrate the procedure of western restaurant banquet。 5、 您如何理解服务行业的“服务意识”？ How do you comprehend the “service consciousness” of service trade? 6、 您是如何理解职业道德的？ How do you perceive the morality of career? 7、 请举例您在工作中遇到的几件困难，而您是如何克服的？ Could you list some difficulties during your work? And how did you conquer them? 8、 您对您以前的直属领导有何看法？ How do you like your senior leader who led you directly before? 9、 您的人生观是什么？ What is your philosophy? 10、 您对自己未来五个的计划是什么？ What are the five plans for yourself in the future? 11、 您都用业余时间学习些什么？ What are you studying in your spare time? 12、 你的期望待遇是什么？ What kind of treatment do you expect? 13、 请介绍你的家庭。 Would you mind introducing your family? 14、 请你用英文介绍目前服务的公司。 Could you introduce the company which you are serving in English? 15、 如果我酒店雇用你，你觉得可以为部门带来什么样的贡献？ What could you make a contribution to our hotel if you are employed by our hotel? 16、 你开始投入找工作的时间有多久了？ How long have you been looking for the job? 17、 你是怎么知道我们招聘这个职位的呢？ How do you know the message that we have this vacancy? 18、 除了工资，还有什么福利最吸引你？ Besides the salary, what welfare attract you mostly? 19、 你参加过什么业余活动？ What amateur activities have you ever taken part in ?
学习外语最重要就是.好.的语言环境 我经常和ABC夫下英语的外教交流 他们的外教都是有五、六年的教学经验 课前课后还有学习顾问回答问题 并追踪进度 是根据个人英语水平自己选择课程 这些是我的切身体验和感受，你如果觉得也适合你的话可以来试试！以下可以参考一下：1．早晨好。中午好。晚上好 Good morningafternoonevening．欢迎您光临我们饭店。Welcome to our Hotel．旅游愉快吗？ Did you have a nice trip?．我是接待员服务员。I am receptionist. (waiterwaitress)．需要我帮忙吗? What can l do for yon?．请稍等一会儿。Just a moment, please．很高兴为您服务。I am always at your service．希望您在这里住得愉快。I hope you will enjoy your stay with us here.．对不起，给您添麻烦 I am very sorry to have caused you so much trouble10.如果您需要什么帮助，请及时告诉我 Just let me if there is anytng. I can do for you11．这边请。Ts way，please1. 请走这边。Would you care to step ts way，please?1．不客气 You are welcome“Not at allIt“s my pleasure1．为宾客服务是我们的荣幸。It“s our pleasure to serve our guests1．您先请。请跟我来 After you．Follow me ,please. 1．对不起，我马上就过来 Excuse me，I will be with you in a ．能告诉我您的姓名吗? May l have your name?1．对不起，让您久等了Sorry to have kept your waiting1．您能填一下这张表吗? Would you please fill in ts form?0．您如何付账，是现金还是信用卡? How are you going to pay，in cash or by credit card?1．对不起，我能进来吗? Excuse me，may l come in?．一直往前走。向左转、向右转Go straight ahead．Turn left,turn right．您可以坐这部电梯到客房You may go to your room by ts elevator．我马上为您查一下 Let me have a cheek for you.．请坐 Take a seat．please．我来为您指路。I'll show you the way?．祝您旅途愉快 Have a good trip ．祝您生意兴隆 I wish you a good business.欢迎您下次再来 You are welcome to stay with us next time0．希望再次为您服务。I am looking forward to serving you once again. |
酒店前台面试英文问题及答案
1.英语口语之前台面试问题
Could you introduce yourself in English?
2.您是如何培训本部门员工的?
How do you train the staff of your department?
3.如果酒店正式录取您，您上班第一件事是做什么?
If you are employed by the hotel , what will you do firstly?
4.你参加过什么业余活动?
What amateur activities have you ever taken part in ?
5.您如何理解服务行业的“服务意识”?
How do you comprehend the “service consciousness” of service trade?
6.您是如何理解职业道德的?
How do you perceive the morality of career?
7.请举例您在工作中遇到的几件困难，而您是如何克服的?
Could you list some difficulties during your work? And how did you conquer them?
8.您对您以前的直属领导有何看法?
How do you like your senior leader who led you directly before?
9.你的期望待遇是什么?
What kind of treatment do you expect?
10.请你用英文介绍目前服务的公司。
Could you introduce the company which you are serving in English?
11.如果我酒店雇用你，你觉得可以为部门带来什么样的贡献?
What could you make a contribution to our hotel if you are employed by our hotel?
12.你是怎么知道我们招聘酒店前台接待这个职位的呢?
How do you know the message that we have this vacancy?
13.除了工资，还有什么福利最吸引你?
Besides the salary, what welfare attract you mostly?
2.托福口语的备考要点
一、语音语调
提高语音语调的方法就是模仿。也就是我们做的跟读，所以在听写完一定要进行跟读训练，如果没有时间做听写，那么跟读也一样要做。
关于模仿的材料：
首推TPO中的听力部分，这是绝对应该重点把握的。再次就是新概念、VOA，如果有时间可以看看美剧。
对了，还有精通美语语音这本书也不错。
二、答题思路
资料可以用机经和高分120，主要是按机经去练习的，用高分120的答题思路，即8个句子：1个中心论点、3个分论点1、3个分论点2和1个总结。刚开始时用这个做为参考，拿到一个题目，首先要提出自己的观点，一般在第一句直接提出，再阐述原因，注意一定避免中国式的含蓄和先说原因后说结论。然后再分出小点来论证自己的观点，注意一定要具体的例子支持你的观点。例子的问题稍后详谈。
另外，口语的一二题可以配合独立写作一起练习。
三、如何举例
说到举例，大家都知道例子的重要性，如果没有例子，那就是大白话一篇了，美国人喜欢有论据支持你的论点，这样他才会觉得真实可信。
例子一定是具体的例子，不能是泛泛的。
四、如何在有效的控制时间
最初练习时，先写出草稿，然后对着念，看能否在45秒内完成。之后做调整，直到语速和长度都合适的时候，一定做模拟练习。拿到题目后，15秒来用构思框架和内容以及语言的组织，45秒作答。
五、关于学习资料
机经、高分120、新概念、VOA、TPO听力音频、精通美语语音，特别推荐机经，口语1、2题完全可以只用机经进行练习。
六、总结
不管是哪部分，一定要注意总结，把不会的，不熟悉的一定要收集到一起，进行复习。同时总结答题和复习规律，这些都一定要用心去做，相信一定会有收获。
3.托福口语冲刺阶段的备考计划
在最后的冲刺阶段，口语每天仍需坚持1~2小时练习。练习的重点可以放在如何在45秒内描述事物或对某个观点看法的能力上，因为这是可以准备而且相对简单的部分。具体练习题目可参考《新托福考试官方指南》以及培训老师指定的题目。由于第一、二题考察的是快速反应及应答的能力，考生一定要事先准备30个左右的段子，以便在考场上举一反三，有话可说。万一考题不是准备好的内容，一看到考题，15秒内立即想出三个不同的形容词或词组，作为三层理由，然后举一两个例子稍微展开下即可，因此考生至少要准备100个常用的形容词，一些“百搭”经典的理由、例子。
口语三至六题还是与听力练习相结合。从某种意义上讲，这部分的得分多少取决于考生听力功底。在听的过程中，记下一些关键词(形容词，动词，数字，例子)，20-30秒内将笔记整理标号，在60秒内“读”出答案就可以了。除了背一些开头语和口语模板之外，还可以准备一些常见过渡词(the first reason is， besides， in my opinion)来显现各个要点之间的连贯性。这部分练习应在平时重点演练，在冲刺阶段再练练眼，耳，口，手并用，保持一种考试状态。
4.面试自我介绍的英语口语范文
good morning,my dear teachers,my dear am very glad to be here for your name is song yonghao,i am 22 years old .i come from luoyang,a very beautiful aicent undergratuade period will be accomplished in chang'an university in july ,2004;and now,i am trying my best for obtaining a key to tongji university.
generally speaking ,i am a hard working student especially do the thing i am interested in. i will try my best to finish it no matter how difficult it is. when i was sophomore, i found web design very interesting, so i learned it very hard . to weaver a homepage for myself, i stayed with my pesonel computer for half a month.,and i am the first one in my class who own his homepage. forthermore,i am a person with great perserverence. during the days preparing for the first examination,i insist on running every day, no matter what the weather was just owning to this,i could concentrate on my study and succeeded in the end.
well ,in my spare time ,i like basketball, tennis and chinese chess. also english is my often go to english corner to practise my oral english on every thursday,and write compositions to improve my witten
ability .but i know my english is not good enough ,i will continue studying.
ok, that is all,thank you for your attention.
5.托福口语中要运用连接词
Connecting ideas by using transition words and phrases tells your listeners the relationship of one idea to the next. You can signal to your listener that you are going to put events in a sequence, add information, or make a comparison. You can signal that you want to emphasize or clarify a point. Using transition words and phrases helps your listener follow the flow of your ideas. Read the following example without transitional expressions:
In my physics class, we did lots of experiments that helped clarify scientific principles. I understood those principles better by doing those experiments.
These sentences would flow better if the speaker used transitional expressions as in the following example:
In my physics class, we did lots of experiments that helped clarify scientific principles. As a result, I understood those principles better.
学习外语最重要就是.好.的语言环境 我经常和ABC夫下英语的外教交流 他们的外教都是有五、六年的教学经验 课前课后还有学习顾问回答问题 并追踪进度 是根据个人英语水平自己选择课程 这些是我的切身体验和感受，你如果觉得也适合你的话可以来试试！以下可以参考一下：1．早晨好。中午好。晚上好 Good morningafternoonevening．欢迎您光临我们饭店。Welcome to our Hotel．旅游愉快吗？ Did you have a nice trip?．我是接待员服务员。I am receptionist. (waiterwaitress)．需要我帮忙吗? What can l do for yon?．请稍等一会儿。Just a moment, please．很高兴为您服务。I am always at your service．希望您在这里住得愉快。I hope you will enjoy your stay with us here.．对不起，给您添麻烦 I am very sorry to have caused you so much trouble10.如果您需要什么帮助，请及时告诉我 Just let me if there is anytng. I can do for you11．这边请。Ts way，please1. 请走这边。Would you care to step ts way，please?1．不客气 You are welcome“Not at allIt“s my pleasure1．为宾客服务是我们的荣幸。It“s our pleasure to serve our guests1．您先请。请跟我来 After you．Follow me ,please. 1．对不起，我马上就过来 Excuse me，I will be with you in a ．能告诉我您的姓名吗? May l have your name?1．对不起，让您久等了Sorry to have kept your waiting1．您能填一下这张表吗? Would you please fill in ts form?0．您如何付账，是现金还是信用卡? How are you going to pay，in cash or by credit card?1．对不起，我能进来吗? Excuse me，may l come in?．一直往前走。向左转、向右转Go straight ahead．Turn left,turn right．您可以坐这部电梯到客房You may go to your room by ts elevator．我马上为您查一下 Let me have a cheek for you.．请坐 Take a seat．please．我来为您指路。I'll show you the way?．祝您旅途愉快 Have a good trip ．祝您生意兴隆 I wish you a good business.欢迎您下次再来 You are welcome to stay with us next time0．希望再次为您服务。I am looking forward to serving you once again. |
1、 能用英语自我介绍吗？ Could you introduce yourself in English? 2、 您是如何培训本部门员工的？ How do you train the staff of your department? 3、 如果酒店正式录取您，您上班第一件事是做什么？ If you are employ by the hotel , what will you do firstly? 4、 请画出西餐banquet流程图。 Please illustrate the procedure of western restaurant banquet。 5、 您如何理解服务行业的“服务意识”？ How do you comprehend the “service consciousness” of service trade? 6、 您是如何理解职业道德的？ How do you perceive the morality of career? 7、 请举例您在工作中遇到的几件困难，而您是如何克服的？ Could you list some difficulties during your work? And how did you conquer them? 8、 您对您以前的直属领导有何看法？ How do you like your senior leader who led you directly before? 9、 您的人生观是什么？ What is your philosophy? 10、 您对自己未来五个的计划是什么？ What are the five plans for yourself in the future? 11、 您都用业余时间学习些什么？ What are you studying in your spare time? 12、 你的期望待遇是什么？ What kind of treatment do you expect? 13、 请介绍你的家庭。 Would you mind introducing your family? 14、 请你用英文介绍目前服务的公司。 Could you introduce the company which you are serving in English? 15、 如果我酒店雇用你，你觉得可以为部门带来什么样的贡献？ What could you make a contribution to our hotel if you are employed by our hotel? 16、 你开始投入找工作的时间有多久了？ How long have you been looking for the job? 17、 你是怎么知道我们招聘这个职位的呢？ How do you know the message that we have this vacancy? 18、 除了工资，还有什么福利最吸引你？ Besides the salary, what welfare attract you mostly? 19、 你参加过什么业余活动？ What amateur activities have you ever taken part in ?
以下可以参考一下： 1．早晨好。中午好。晚上好。 Good morning/afternoon/evening 2．欢迎您光临我们饭店。 Welcome to our Hotel 3．旅游愉快吗？ Did you have a nice trip? 4．我是接待员/服务员。 I am receptionist. (waiter／waitress) 5．需要我帮忙吗? What can l do for yon? 6．请稍等一会儿。 Just a moment, please 7．很高兴为您服务。 I am always at your service 8．希望您在这里住得愉快。 I hope you will enjoy your stay with us here. 9．对不起，给您添麻烦。 I am very sorry to have caused you so much trouble 10.如果您需要什么帮助，请及时告诉我。 Just let me know if there is anything. I can do for you 11．这边请。 This way，please 12. 请走这边。 Would you care to step this way，please? 13．不客气。 You are welcome／“Not at all／It“s my pleasure 14．为宾客服务是我们的荣幸。 It“s our pleasure to serve our guests 15．您先请。请跟我来。 After you．Follow me ,please. 16．对不起，我马上就过来。 Excuse me，I will be with you in a minute. 17．能告诉我您的姓名吗? May l have your name? 18．对不起，让您久等了 Sorry to have kept your waiting 19．您能填一下这张表吗? Would you please fill in this form? 20．您如何付账，是现金还是信用卡? How are you going to pay，in cash or by credit card? 21．对不起，我能进来吗? Excuse me，may l come in? 22．一直往前走。向左转、向右转 Go straight ahead．Turn left,turn right 23．您可以坐这部电梯到客房 You may go to your room by this elevator 24．我马上为您查一下。 Let me have a cheek for you. 25．请坐。 Take a seat．please 26．我来为您指路。 I'll show you the way? 27．祝您旅途愉快。 Have a good trip 28．祝您生意兴隆。 I wish you a good business 29.欢迎您下次再来。 You are welcome to stay with us next time 30．希望再次为您服务。 I am looking forward to serving you once again.|
