摘要：
商务英语初级口语三模板1.商务接待的英语口语句子1. Hello, thank you for calling Bradford and Sons.您好，感谢您致电布拉... 商务英语初级口语三模板
1.商务接待的英语口语句子
1. Hello, thank you for calling Bradford and Sons.
您好，感谢您致电布拉德福家庭公司。
2. This is Tracy speaking, how may I help you?
我是特蕾西，有什么需要我帮忙的吗?
3. May I tell her who is calling?
能告诉我您的名字吗?
4. Can you please hold for a moment?
请您先等一会儿好吗?
5. I'll check to see if she is available.
我去看看她是否在办公室。
6. I can help you with that.
我就能帮您的忙。
7. When do you expect him back in?
你估计他什么时候能回来?
二、职场常用商务接待英语口语
I would like to express my welcome to all of you.
欢迎大家的到来。
Get going, shall we?
咱们开始吧。
Let's welcome Mr. Smith to say so mthing about this issue.
让我们欢迎史密斯先生就这个问题谈谈吧。
I think we've done theconsensus. Thanks for your participation.
我想我们已经达成共识了，感谢大家的参与。
三、酒店前台商务接待英语口语
to XXXX Hotel . I'm…， what should I call you, please?
欢迎光临XXX酒店。我是…，请问我该怎么称呼你呢?
make a reservation ?Have you booked the room?Are you the vip?
请问有预订吗?请问你是会员吗?
of room would you like ?
请问您需要什么类型的房间。
meshow you to your room ,this way please .
让我带您到房间，这边请。
四、职场商务拜访实用英语口语
对不起，请问这是纺织公司的办公室吗?
Excuse me, is this the office of the Textile Corporation?
我是来与您探讨一下与贵公司建立业务关系的可能性的。
I'm here do discuss the possibility of establishing business relations with your corporation.
您不用自我介绍。
No need to introduce yourself.
2.怎么提升商务英语口语
英语口语可以说是英语几个方面中应用最广泛的。我们学习英语很大程度上就是能够使用它，特别是那些有时需要在工作中使用英语口语的人。
为了学好英语口语，标准的发音非常重要。要想有一个好的发音，就必须学好音标，注意非音段层面的发音技巧练习，并加强英语基础技能的训练。模仿标准的语音语调，注意语言现象，如连读，弱读，失去爆破，声音同化，解决常见的发音问题，克服错误的发音习惯。
一定要多听一些阅读材料，语言教育工作者已经研究并证明了复述对流利性的影响。发音的问题减少了，英语交流就会更流畅，平时也可以选择一些有趣的英文报纸来阅读，这样会增加英语语感，不仅会让自己开心，还能提高商务英语的准确性和流畅性。
补充商务知识，提高商务场合的表达和沟通能力。积累一些词汇，学会运用这些词汇扩充一些商务英语，注重学习专业知识，了解和熟悉外国的政治制度、经济环境、法律制度、商业习惯和商业价值观，培养良好的外语运用能力。
如果想提高商务英语口语能力，最有效的方法是和外教一起学习。和外教一起学习也能快速提高英语口语。由于长期与外教沟通，学英语会很快。
当然，也可以自学，或报名培训机构。当然，个人认为后者更好。毕竟大家没有接受过很专业的培训，效果肯定不一样。就像商务英语一样，接受专业的培训，让老师指出学习过程中的小错误并给予指导。
3.英语口语模仿技巧
对于英语口语能力比较弱的人来说，想要顺利的通过口语考试，是具有难度的。但是中国有句话叫做“熟能生巧”，口语考试虽是道难关，但只要考生认真练习，掌握一定的技巧，完全能达到对答如流的水平。
1、模仿的原则：
考生必须主动、有意识、有目的地去模仿。模仿时要放开嗓子，口形到位，清清楚楚、一板一眼，并及时纠正说不好的单词、短语等。纯正、优美的语音、语调不是短期模仿就能达到的，需要考生长期坚持锻炼，一般来说，至少需要半年时间。模仿的标准：模仿到什么程度才算好呢?简单地说就是要“像”，考生的语音、语调等都很接近模仿对象。如能更进一步，在语音、语调等方面都达到逼真的效果，则更为成功。
2、模仿的方法：
第一步，语音模仿。刚开始模仿时，速度不要过快，并注意口形正确，以便把音发到位。打好基础后再加快速度，用正常语速反复多练几遍，直到自如表达意思。对于读不准或较陌生的单词，要反复多听几遍，逐一进行单独模仿。
第二步，词组模仿。有了第一步的基础，这一步就容易多了。考生的重点要放在熟练程度和流利程度上，特别要多练习连读、同化等语音技巧。
第三步，段落及篇章模仿。听英语文章录音或英语新闻，并跟着模仿，重点在于提高口腔肌肉的反应速度，使肌肉和大脑更加协调，从而提高语言的流利程度。
模仿练习时要注意克服害羞心理。害羞心理一方面源于性格，内向的人讲话时易小声小气，这对学习英语语音语调很不利。另一方面是源于自卑心理，总以为自己英语水平太差，不敢开口，尤其是与水平较高者对话时。克服这种心理障碍，是学好口语的前提。
4.怎样才能提高英语口语能力
一、听力
学习英语口语，首先要解决听力问题。反复听真题录音，堪称是一举两得好方法;在录音结束后，真题往往会附有问题—听到问题时，不要看选项，自己思考一下，能不能用自己的话把它讲出来?
这便是一个很完整的听力+口语锻炼过程了。
二、口音
很多人不敢说英语其实是对自己的口音缺乏信心，一张嘴就会觉得自己说得难听死了，慢慢地干脆沉默，然后就进入了一个恶性循环。口音不标准会严重影响说话者的自信，托福考试对母语口音严重者的打分不会超过25分。
三、找机会多练习
坚持用英语自言自语。时不时和朋友说说英语。要是朋友的水平高过你那可就太好了。
选择一些你喜欢的句子，找一些托福和雅思口语写作题，想想每天将如何用英语表达自己。首先把你的想法说出来，然后写下来，建议使用电脑，因为电脑有拼写检查，可以发现你的英语拼写错误。
不要指望去英语角和外国人见面能提高你的英语水平。考虑到在英语角很难遇到有水平的人，在英语角里瞎比划不仅让双方听不懂，也很难扩大话题范围。
5.初学英语口语如何入门
1、自我对话法
和别人使用英语交流可能对很多人来说都不是一件容易的事情，尤其是当自己的英语还不好的时候，不敢开口。
自我对话法就是，找一个没人的地方，假设一个场景，一人分饰两角色，把平时学到的都用上，出声是必须的，越大越好，同时锻炼我们说话时的胆量。
2、他人对话法
自我对话法虽然对提高口语有所帮助，当时毕竟只是自己跟自己对话，局限性很高，如果你觉得自我对话的方法已经不能提高你的口语水平了，可以找你的好朋友和你练习，朋友之间说英语也不会那么尴尬吧，和朋友进行英语对话不但能够提高口语水平，还能提高你的胆量，为以后和其他人做口语交流做准备。
3、边听边读法
顾名思义，就是一边听一边读，学习英语的时候，MP3、随身听和复读机是很好的辅助工具，我们可以把它们装在身上，随时闲了随时听，然后边听边读，重复听取，然后重复读取，直到记住发音为止。
4、边说边写法
在现在的教学中英语的听和写的教学是分开的，这实际上阻碍了我们交际能力的培养和提高，在学习中你可以写一句，读一句，这样不但加深记忆，同时也会提高你的口语水平。
5、影视提高法
现在美剧很是流行，不少大学生都爱看美剧，在看美剧的同时也可以提高我们的英语口语能力，其实很多美剧都是不错的教程，例如老友记，就是学习英语很不错的教材，我们在观看的同时，可以学着他们说话，这种流行美剧都有中文字幕，更能加深我们的理解和记忆。
6、歌曲记忆法
现在英文歌曲中有不少的流行歌曲，也是我们喜欢听的歌曲，我们可以把单纯的听歌变成边听边学，不过使用歌曲记忆法需要注意我们不能使用快歌作为学习歌曲，这样我们很难听清楚他们的发音，选择慢歌最为学习歌曲。
商务英语是以适应职场生活的语言要求为目的，内容涉及到商务活动的方方面面。接下来我为大家整理了实用商务英语口语会话，希望对你有帮助哦!
实用商务英语口语会话一：厨房礼节
(Office ambience)
M： Hey, Chen Hao, what happened?
C： Someone ate my lunch! 早上我买了一盒土豆沙拉放在冰箱里。现在没了!
M：Gone? Did you have your name on it?
C：Write your name on the box?是不是自己的饭还不知道呀?
M：外面买的饭，盒子看起来都差不多不少。If you don't have your name on it, 别人拿错是很有可能的呀!
C：那倒是。不过，发生了今天的事, I don't think I'll ever forget to put my name on my lunch.
M：不过这冰箱确实是个大问题。 Sometimes people bring their lunch, and later decide to go out to eat and forget about their food in the frig until it starts to smell.
C：是呀，有两次我看到有东西都发霉了。I just have to throw them out. 得了，别说了，真恶心。
I have to find some lunch.
M：See you later.
C：Hi, Mary, ready to go home? Can I walk with you?
M：Sure. By the way, did you find out who ate your lunch?
C：Oh, yes, I did. It was all a mistake. Brian太忙，让William给他带个沙拉回来放在冰箱里。Brian 去冰箱拿沙拉的时候William还没有回来。他以为我的沙拉就是William替他买的，所以就吃了。
M：原来如此。 But we do need to remind people to observe simple kitchen courtesies.
C：Simple kitchen courtesies? 厨房里还有礼貌呀?
M：当然有呀!For example, if you drink the last cup of coffee, you should fix a new pot for others.
C：我同意。有两次，我想喝咖啡，可是到了厨房看见的是空咖啡壶。I have to make a new pot and wait for a long time to get the coffee ready。
M： Also, it's just good manners to clean up after yourself such as wiping off the counter and throwing away the trash.
C：噢，擦桌面和扔垃圾!这我倒是没有想到，因为在家里这些不是我妈，就是我姐姐做的。不过，Next time, I should pay more attention to it.
M：You also have to remember: keep the refrigerator clean -- put your name on your food and throw away any unwanted food; make a new pot of coffee when you drink the last cup. Throw away the trash, and clean the counter.
C：Thank you, Mary.
实用商务英语口语会话二：介绍顺序
陈豪这个小伙子在ABC美国公司做得不错。今天老板又给他一个重要的\任务。 是什么任务呢? 你听听就知道了。
(Office ambience)
C：Hi, Mary. Do you have a minute? I need your help.
M：Sure. What is it?
C：公司的部几位高层领导人这星期从美国到这里来访问。我的老板让我今天晚上陪其中的一位，Mr. Johnson去参加我们客户举行的招待会。
M：Well, aren't you flattered that your boss asked you to do that?
C：Yes, I am. 不过，去招待会我就得把Mr. Johnson介绍给我们的客户和在场的其他公司的同事。 I 'm not confident that I can do it correctly.
M：It's simple. You need to remember three rules. Rule #1: always introduce people of lesser rank to people of greater rank.
C：把级别低的人介绍给级别高的人。OK, rule #2。
M：Rule #2 is to say the name of the most important person first.
C：噢，先说最重要的人的名字。那Mr. Johnson今天就是最重要的人物了。
M：No, 在你把他介绍给我们客户的时候，他就没有客户那么重要了。
C：那倒是。Without clients we would have no business。所以我得先说客户的名字，再把Mr. Johnson介绍给他们。Mary, 让我先回去练练。一会儿我再来找你。
M：No problem。
M：陈豪，你刚才急忙走了，我还没说Rule #3呢!
C：Rule #3是什么呀?
M：在说了最重要的人的名字后，你该说：I would like to introduce so and so to you。
C：让我试一试。要是客户的名字是Smith，我该说：Mr. Smith, I would like to introduce you to Mr. Johnson。对吗?
M：No, 不对。你应该说：Mr. Smith, I would like to introduce Mr. Johnson to you。要是你把我介绍给Mr. Johnson你该怎么说?
C：我该说：Mr. Johnson, I would like to introduce Mary to you.
M：That' correct。这里的差别似乎很微妙，但是很重要。我们再来复习一遍。
C：OK。 Rule #1，always introduce people of lesser rank to people of greater rank。
M：对，要是我把你陈豪介绍给Mr. Johnson, 我该说：Mr. Johnson, I would like to introduce Chen Hao to you。
C：这已经符合Rule #2: say the name of the most important person first。
M：Rule #3刚才已经说了。OK, you're all set. Good luck tonight and enjoy!
实用商务英语口语会话三：餐桌礼仪
陈豪这小伙子正在和他的同事美籍华人Mary在一个美国餐馆吃午饭。两人正在点菜。
(Office ambience)
C：Mary, 看到菜谱上的汤就让我想起一句英文："As the ships sail out to sea, I spoon my soup away from me." 不过，我一直没有弄懂这句话究竟是什么意思?
M：Oh, that's a little rhyme that helps children remember the correct way to eat soup.
C：喝汤还有正确不正确的呀? 不就是一勺一勺舀了往嘴里放吗?
M：美国人在正式场合喝汤时有一定之规。"I spoon my soup away from me" means you spoon the soup toward the front of the bowl and then bring the spoon back to your mouth.
C：(若有所思地)用调羹往汤碗的外边舀，然后再把调羹收回来送到嘴边。Why so complicated?
M：这样可以避免勺下面的汤滴在桌布上或衣服上。
C：Mary，let's each order a soup and try it out. I'm hungry, I want a clam chowder.
M：Clam chowder with sea food and meat. It's too filling. 我不饿，要个清汤就行了。
******
(Soup arrives and they start to eat. Sounds of slurping)
M：陈豪，你吃得好香呀! It sounds as if you're enjoying your soup..
C：It's delicious! 味道真好。
M：But I'm sorry to say that slurping is considered bad manners in Western etiquette.
C：听说过西方人喝汤不能有声音。这汤也太烫了。我吹吹再吃。
M：不要吹。 If your soup is too hot, stir it slightly or simply wait.
C：又不能出声，又不能吹。那我就用勺搅动搅动，等它凉一点。
M：陈豪，你注意到没有，我喝的是清汤。我在勺的边上往里喝。而你的clam chowder 里面有肉，土豆等，没法从边上往里放。
C：That's right。我的杂烩里好多东西，没法象清汤那样往嘴里喝。
M：This is a good restaurant. The soup is wonderful, we should come more often.
(Sound of spoon scraping the bowl)
M：Chen Hao，don't scrape your bowl. Just tip your bowl away from you to retrieve the last spoonful of soup.
C：把碗往外抬起一点，让汤都到一边去。Mary, what are the main points that I need to remember?
M：Spoon the soup toward the center or front of the bowl and then bring the spoon back to your mouth; slurping is considered bad manners in Western etiquette; if the soup is too hot, stir it slightly or simply wait; tip your bowl away from you to retrieve the last spoonful of soup.
实用商务英语口语会话四：请客筹备
陈豪是个勤快的年轻人，ABC美国公司的总裁很喜欢他， 正在逐渐给他增加一些任务。陈豪也很机灵，凡是没有把握的事都去请教美籍华人Mary。
(Office ambience)
M：陈豪，你好象很激动，What happened?
C：啊呀，我们的总裁，Mr. Moore，让我明天请两位客户吃晚饭。我知道， 我过去一直是当陪客的，never been a host。I don't even know what to do!
M：Don't worry。当主人主要是要保证晚餐进行得顺顺当当，让客人感到舒适满意。
C：可问题是怎么做。Tell me specifically what to do first。
M：First, of course, choose a restaurant， 找个合适的饭馆呀!
C：哎，我们公司附近不是最近开了一个新饭馆吗? I'll take them there。
M：你呀，最好找一个你熟悉的饭馆，so you can be sure that the food and service will be good。
C：那倒是，否则太危险。I did hear that new restaurant is quite noisy。
M：太吵闹可不行，You need an atmosphere that is suitable for business conversation。
C：有了，我想起了一个非常合适的饭馆。 Mary, would you like to have lunch there with me today to check it out?
M：Thank you. I'd love to be your guinea pig for lunch。我就做一回你的试验品吧!
C：Guinea pig! 请你吃饭还说做我的试验品!
******
C：So, Mary, what do you think? Will this work for the business dinner?
M：It's perfect。对了，既然你现在在这里，你可以认识一下那head waiter，把明天的帐先付了，take care of the bill for tomorrow night。
C：饭还没有吃，吃什么都还不知道，就付钱?
M：没有关系的。你先把信用卡给他，让他印一份，告诉他你要给多少小费，然后签个字，让他们把账单的副本寄给你。
C：But isn't it risky to give someone your credit card?
M：像样的饭馆都有信誉，so it's not risky and it's done all the time。要是你不想先付帐的话，那你当天就先告诉服务员吃完饭后把账单交给你。That will eliminate any confusion over who is paying.
C：That's a very good idea。对了，Mary，既然我们在这里，那我就先定一个比较安静，景色比较好的桌子吧。
M：A wonder idea to request a specific table for tomorrow.
C：Mary，Thank you so much.
M：You're welcome. Next time you'll know that as a host, it's your responsibility to choose an appropriate restaurant, taking care as much as possible ahead of time such as arranging for how to pay the bill and requesting a nice table. Then it will be an enjoyable evening for all.
实用商务英语口语会话五：职场礼节
陈豪刚从大学毕业就在北京的一家美国公司找到了一份工作。今天他收到一张通知，可是里面有一个词他不懂，他只知道让他去参加一个什么训练班。所以他就去请教公司里的美籍华人Mary 。
(Office ambience)
C：Excuse me, Mary, 请问通知上这个词是什么意思呀?E-t-i-q-u-e-t-t-e。
M：Oh, etiquette, 原来是法文，意思是礼节。
C: 噢，原来是要我去参加礼节训练班。 Mary，这词是怎么发音的?
M：E-ti-ket。Q-u是发k的音，而不是发q的音，e-ti-ket。
C：我们来公司工作，又不是来社交，为什么要讲礼节呀?
M：Etiquette is very important to business。一个公司的雇员对客户是不是很客气，有礼貌，这对经营有很大关系。
C：具体地说，这儿说的etiquette指些什么呢?
M：Etiquette is a set of rules that allow us to interact with others in a civilized manner。
C：以文明的方式对待别人的一些原则。
M：具体地说就是treating other people with courtesy and respect and making them feel comfortable with you.
C：嗯，(若有所思地) 对人要有礼貌，要尊敬别人，还要让人觉得和你在一起很自如。
这没问题，I'm always polite and courteous to others。
M：但是，训练班讲的是西方礼节 - western etiquette，和中国的礼节还不完全一样，因为两国有文化差异。
C：这礼节还有文化差异?我得去训练班听听再说。
******
C：嗨， Mary，我的训练班结束了，你那天说的文化差异一点也没错。
M：听起来训练班好像让你开窍啦?
C: 是啊。我那天跟会计室的那金发女郎聊天，聊得很愉快。 结果我问她多大年纪了，她一下子就变得很不高兴，支支吾吾没有回答就走了。
M：Asking someone's age is offensive to an American.
C：参加了训练班才知道不能问美国人年龄的。
M：你办公室里的小王今天早上突然问年薪有多少。美国人认为打听这种私人的事是不礼貌的。我想对有些中国人来说也是不礼貌的。
C：没错。
M：既然你训练班已经结束，我来考考你: Tell me what is etiquette?
C：我来试试。 Etiquette is a set of rules that allow us to interact with others in a civilized manner。
M：And treating other people with courtesy and respect and making them feel comfortable with you.
C: Mary，以后我有问题还会来请教你哟!
M：No problem.
此系列为 商务英语口语900句 ，一次一个单元，中英文对照，让你轻轻松松学会商务英语。下面是整理的 商务英语口语900句 (三)，欢迎阅读。
>>>点击下载音频
Unit three 业务范围介绍
Part I
wish to introduce ourselves to you as a state-owned corporation dealing exclusively in light industrial goods.
很高兴向你介绍我司为一家专业生产灯具的国有企业。
are introducing ourselves as one of the leading exporters of the same line of business.
我司是一家同行业的领导性的出口企业
have the pleasure of introducing ourselves to you as a state corporation specializing in the export of canned goods.
很高兴向你介绍我司为一家专业出口罐装货物的国有企业
introduce ourselves as dealers in bicycles and spare parts. We have been in this line for over two decades.
我司为自行车及其配件的经销商，从事该行业20余年
corporation is specialized in handling the export business of textiles
我司致力于从事纺织品出口生意
main products our corporation deals in are electrical appliances.
我司从事的主要产品是电子产品
company is mainly engaged in agricultural products.
我司主要致力于农业产品业务
specialize in the export of table-cloths.
我们主要从事台布出口业务
69 Our company mainly deals with the export business of silk goods.
我司主要从事丝织品出口业务
specialization is the exportation of Chinese silk garments
我司专门从事中国丝绸衣服出口
are engaged in the import and export of machinery.
我们从事机械进出口业务
are now doing a large import business in fruits from Southeast Asia.
我们现从事东南亚水果进口生意
specialize in handling clocks and watches of all sorts.
我们主要从事各类钟表及手表生意
also take on a variety of silk piece goods
我们也做各类丝织品生意
activities cover a wide range of commodities, such as ties, belts and shirts.
我们的业务范围为日用品，比如领带，腰带和衬衫
Part two
are in a very good position to supply most grades of canned fish at competitive prices and for good delivery
我们在供应最高级罐装鱼方面具有竞争性的价格和及时的交货期的优势
77. We are in a position to accept orders against customers samples specifying design, specifications and packaging requirements.
我们可以接受顾客对于样品个性设计、规格及包装要求的订单
are now exporting straw and willow products, embroideries, porcelain wares, jade carvings, antiques, Chinese paintings, silk flowers and various kinds of toys and gifts.
我们出口稻草类和柳制品、刺绣品、瓷陶器、翡翠饰品、古董、中国油画、丝花和各种玩具和礼品
corporation is a major producer of technically advanced machinery and chemicals forindustry and agriculture.
我司是一家从事工农业方面的先进技术的机械和化学制品的厂家
products fall within the scope of our business activities
电子产品在我司业务范围内
also do export business of handmade woven articles.
我们也出口手工丝制业务
have been engaged in the glass business with many Asian countries for many years
我们已经和许多亚洲国家从事多年的玻璃生意
company is mainly in the line of exporting Chinese art objects to European markets.
我司主要是将中国产品销往欧洲市场
also do import and export business in chemicals and agricultural products.
我们也从事化工和农业产品的进出口业务
have been importing and exporting all kinds of metals and minerals for 30 years and have many customers and friends in over 80 countries and regions.
我们有30多年的金属和矿石进出口历史，已有80余个国家的客户和朋友
corporation is a group enterprise integrating scientific research, business, production and service.
我司是一家集科研、贸易、生产和服务为一体的集团性公司
a joint venture, our corporation has won a prominent position in the fields of homeelectronics, computers and telecommunications in China.
作为一家合资企业，我们在中国家电、计算机和电讯领域获得卓越的地位
are prepared to accept orders for goods with customers’ own trade marks or brandnames.
我们正准备接受来自客户自有商标和品牌商品的订单
have been handling leather shoes and gloves for more than 20 years
我们已经从事皮鞋和手套20余年
have been engaged for two decades in the manufacture of such equipment.
我们已从事设备制造20余年
商务英语初级口语三模版
基础的商务英语口语（1）
1. The letter of credit for each order shall reach us 30 days.
每批货物的信用证应在发货日前30天寄达我方。
2. 15-20 days prior to the date of delivery, you should pay against the presentation of the drawn on the opening bank.
在交货期15-20天前，贵方应凭开户银行开具的汇票付款。
3. The payment shall be made by telegraphic transfer to the bank of China, Head office, Beijing, China, for our account, within five business days after the contract signature date.
货款必须在合同签署日后的第5个营业日内，用电汇方式汇入我方在中国银行，中国北京总行的账户。
4. Advance payment of 25% of the contract value shall be paid within 30 days of the date of signing the contract.
合同签订之日后30天内预付合同价值的25%。
5. The payment shall be made by five annual installments of 20% each.
货款将在5年内分期付款，每年支付20%。
6. We require full payment within 45 days with a 15% discount for cash payment in advance.
我方要求在45天内付清所有货款，如果预付现金则享有15%的折扣。
7. The total amount mush be paid in full upon receipt of the shipping documents.
一收到货运单据，货款必须全数一次付清。
8. We require payment by L/C to reach us one month prior to the time of shipment.
我们要求货款以装运期前一个月抵达我方的信用证支付。
9. You are requested to pay $5,000 as a down payment.
我方要求贵方支付5000美元作为定金。
10. Ten percent of the contract value shall be paid in advance by cash, and 90% by sight draft drawn under an L/C.
合同金额的10%应预付现金，而其余90%凭信用证开出即期汇票支付。
基础的商务英语口语（2）
1. Payment by irrevocable letter of credit is convenient for us and we shall draw a 60d/s bill in your bank.
不可撤消的信用证的支付方式对我方来说比较方便，所以我方将向你方银行开立见票后60天付款的汇票。
2. We will draw you a documentary draft at sight through our bank on collection basis.
我方将通过我方银行以托收的形式开出跟单即期汇票向贵方收款。
3. Our terms of payment are 30-day credit period, not 60-day credit. It’s customary.
我方的付款期是30天、不是60天。这是惯例。
4. As usual, we should require of you an L/C to be issued through a first-rate bank.
同往常一样，我们要求你方通过一流银行开出信用证。
5. It would be advisable for you to establish the covering L/C as early as possible enable us to effect shipment in due time.
我方建议贵方尽早开立有关信用证，以便我方及时发货。
6. We propose paying by TT when the shipment is ready.
我们建议在货物准备好待运时用电汇付款。
7. We regret having to inform you that we cannot accept payment by D/P.
我方很遗憾地告诉贵方我方不能接受付款交单的付款方式。
8. We regret to say that we are unable to consider your request for payment under D/A terms.
我方遗憾地告诉贵方不能考虑你们用承兑交单的方式来支付货款的请求。
9. You can pay for all or part of the equipment and technology purchased from us in resultant products.
贵方可以用直接产品全部或部分偿付从我方购买的设备和技术。
10. Since you are not short of cash, we can arrange for your payment over 2 months without charges of any kind.
既然你方目前缺少现金，我们可以安排你们两个月以后再付款，而不附加任何费用。
基础的商务英语口语（3）
1. Our usual terms of payment are by confirmed, irrevocable letter of credit in our favour, reaching us one month ahead of shipment.
我们通常的支付方式是以我方为抬头人的、保兑的、不可撤消的信用证，并且必须在发货前一个月寄达我方。
2. We proposed to pay by 30 d/s.
我方建议支付见票后30天付款的汇票。
3. The terms of payment we wish to adopt are confirmed and irrevocable letter of credit.
我们希望的付款方式是保兑的，不可撤消的信用证。
4. We should like to advise you that payment by collection is acceptable.
我方想告诉你们的是，以托收形式来支付货款，我方是可以接受的。
5. We would prefer you to pay in US dollars.
我方更希望贵方用美元支付。
6. According to the contract, after receipt of the preliminary shipping advice, you are kindly requested to open with the Bank of China the relative L/C in our favour within ten days.
按照合同，在收到第一次装运通知后，请贵方在10天内在中国银行开立以我方为抬头人的相关信用证。
7. Payment of the purchase is to be effected by an irrevocable letter of credit in our favour, payable by draft at sight in pounds sterling in London.
货款应该是以我们为抬头人的、不可撤消的凭即期汇票在伦敦即付英镑的信用证。
8. We don’t accept payment in US dollars. Please conclude the business in terms of Swiss francs.
我们不收美元，请用瑞士法郎来成交生产。
9. We require payment by L/C to reach us one month prior to the time of shipment.
我们要求货款以装运日前一个月抵达我方的信用证来支付。
10. We require immediate payment upon presentation of shipping documents.
我们要求贵方在收到货运单据后，即刻支付货款。
商务英语是以适应职场生活的语言要求为目的，内容涉及到商务活动的方方面面。接下来我为大家整理了实用商务英语口语会话，希望对你有帮助哦!
实用商务英语口语会话一：厨房礼节
(Office ambience)
M： Hey, Chen Hao, what happened?
C： Someone ate my lunch! 早上我买了一盒土豆沙拉放在冰箱里。现在没了!
M：Gone? Did you have your name on it?
C：Write your name on the box?是不是自己的饭还不知道呀?
M：外面买的饭，盒子看起来都差不多不少。If you don't have your name on it, 别人拿错是很有可能的呀!
C：那倒是。不过，发生了今天的事, I don't think I'll ever forget to put my name on my lunch.
M：不过这冰箱确实是个大问题。 Sometimes people bring their lunch, and later decide to go out to eat and forget about their food in the frig until it starts to smell.
C：是呀，有两次我看到有东西都发霉了。I just have to throw them out. 得了，别说了，真恶心。
I have to find some lunch.
M：See you later.
C：Hi, Mary, ready to go home? Can I walk with you?
M：Sure. By the way, did you find out who ate your lunch?
C：Oh, yes, I did. It was all a mistake. Brian太忙，让William给他带个沙拉回来放在冰箱里。Brian 去冰箱拿沙拉的时候William还没有回来。他以为我的沙拉就是William替他买的，所以就吃了。
M：原来如此。 But we do need to remind people to observe simple kitchen courtesies.
C：Simple kitchen courtesies? 厨房里还有礼貌呀?
M：当然有呀!For example, if you drink the last cup of coffee, you should fix a new pot for others.
C：我同意。有两次，我想喝咖啡，可是到了厨房看见的是空咖啡壶。I have to make a new pot and wait for a long time to get the coffee ready。
M： Also, it's just good manners to clean up after yourself such as wiping off the counter and throwing away the trash.
C：噢，擦桌面和扔垃圾!这我倒是没有想到，因为在家里这些不是我妈，就是我姐姐做的。不过，Next time, I should pay more attention to it.
M：You also have to remember: keep the refrigerator clean -- put your name on your food and throw away any unwanted food; make a new pot of coffee when you drink the last cup. Throw away the trash, and clean the counter.
C：Thank you, Mary.
实用商务英语口语会话二：介绍顺序
陈豪这个小伙子在ABC美国公司做得不错。今天老板又给他一个重要的\任务。 是什么任务呢? 你听听就知道了。
(Office ambience)
C：Hi, Mary. Do you have a minute? I need your help.
M：Sure. What is it?
C：公司的部几位高层领导人这星期从美国到这里来访问。我的老板让我今天晚上陪其中的一位，Mr. Johnson去参加我们客户举行的招待会。
M：Well, aren't you flattered that your boss asked you to do that?
C：Yes, I am. 不过，去招待会我就得把Mr. Johnson介绍给我们的客户和在场的其他公司的同事。 I 'm not confident that I can do it correctly.
M：It's simple. You need to remember three rules. Rule #1: always introduce people of lesser rank to people of greater rank.
C：把级别低的人介绍给级别高的人。OK, rule #2。
M：Rule #2 is to say the name of the most important person first.
C：噢，先说最重要的人的名字。那Mr. Johnson今天就是最重要的人物了。
M：No, 在你把他介绍给我们客户的时候，他就没有客户那么重要了。
C：那倒是。Without clients we would have no business。所以我得先说客户的名字，再把Mr. Johnson介绍给他们。Mary, 让我先回去练练。一会儿我再来找你。
M：No problem。
M：陈豪，你刚才急忙走了，我还没说Rule #3呢!
C：Rule #3是什么呀?
M：在说了最重要的人的名字后，你该说：I would like to introduce so and so to you。
C：让我试一试。要是客户的名字是Smith，我该说：Mr. Smith, I would like to introduce you to Mr. Johnson。对吗?
M：No, 不对。你应该说：Mr. Smith, I would like to introduce Mr. Johnson to you。要是你把我介绍给Mr. Johnson你该怎么说?
C：我该说：Mr. Johnson, I would like to introduce Mary to you.
M：That' correct。这里的差别似乎很微妙，但是很重要。我们再来复习一遍。
C：OK。 Rule #1，always introduce people of lesser rank to people of greater rank。
M：对，要是我把你陈豪介绍给Mr. Johnson, 我该说：Mr. Johnson, I would like to introduce Chen Hao to you。
C：这已经符合Rule #2: say the name of the most important person first。
M：Rule #3刚才已经说了。OK, you're all set. Good luck tonight and enjoy!
实用商务英语口语会话三：餐桌礼仪
陈豪这小伙子正在和他的同事美籍华人Mary在一个美国餐馆吃午饭。两人正在点菜。
(Office ambience)
C：Mary, 看到菜谱上的汤就让我想起一句英文："As the ships sail out to sea, I spoon my soup away from me." 不过，我一直没有弄懂这句话究竟是什么意思?
M：Oh, that's a little rhyme that helps children remember the correct way to eat soup.
C：喝汤还有正确不正确的呀? 不就是一勺一勺舀了往嘴里放吗?
M：美国人在正式场合喝汤时有一定之规。"I spoon my soup away from me" means you spoon the soup toward the front of the bowl and then bring the spoon back to your mouth.
C：(若有所思地)用调羹往汤碗的外边舀，然后再把调羹收回来送到嘴边。Why so complicated?
M：这样可以避免勺下面的汤滴在桌布上或衣服上。
C：Mary，let's each order a soup and try it out. I'm hungry, I want a clam chowder.
M：Clam chowder with sea food and meat. It's too filling. 我不饿，要个清汤就行了。
******
(Soup arrives and they start to eat. Sounds of slurping)
M：陈豪，你吃得好香呀! It sounds as if you're enjoying your soup..
C：It's delicious! 味道真好。
M：But I'm sorry to say that slurping is considered bad manners in Western etiquette.
C：听说过西方人喝汤不能有声音。这汤也太烫了。我吹吹再吃。
M：不要吹。 If your soup is too hot, stir it slightly or simply wait.
C：又不能出声，又不能吹。那我就用勺搅动搅动，等它凉一点。
M：陈豪，你注意到没有，我喝的是清汤。我在勺的边上往里喝。而你的clam chowder 里面有肉，土豆等，没法从边上往里放。
C：That's right。我的杂烩里好多东西，没法象清汤那样往嘴里喝。
M：This is a good restaurant. The soup is wonderful, we should come more often.
(Sound of spoon scraping the bowl)
M：Chen Hao，don't scrape your bowl. Just tip your bowl away from you to retrieve the last spoonful of soup.
C：把碗往外抬起一点，让汤都到一边去。Mary, what are the main points that I need to remember?
M：Spoon the soup toward the center or front of the bowl and then bring the spoon back to your mouth; slurping is considered bad manners in Western etiquette; if the soup is too hot, stir it slightly or simply wait; tip your bowl away from you to retrieve the last spoonful of soup.
实用商务英语口语会话四：请客筹备
陈豪是个勤快的年轻人，ABC美国公司的总裁很喜欢他， 正在逐渐给他增加一些任务。陈豪也很机灵，凡是没有把握的事都去请教美籍华人Mary。
(Office ambience)
M：陈豪，你好象很激动，What happened?
C：啊呀，我们的总裁，Mr. Moore，让我明天请两位客户吃晚饭。我知道， 我过去一直是当陪客的，never been a host。I don't even know what to do!
M：Don't worry。当主人主要是要保证晚餐进行得顺顺当当，让客人感到舒适满意。
C：可问题是怎么做。Tell me specifically what to do first。
M：First, of course, choose a restaurant， 找个合适的饭馆呀!
C：哎，我们公司附近不是最近开了一个新饭馆吗? I'll take them there。
M：你呀，最好找一个你熟悉的饭馆，so you can be sure that the food and service will be good。
C：那倒是，否则太危险。I did hear that new restaurant is quite noisy。
M：太吵闹可不行，You need an atmosphere that is suitable for business conversation。
C：有了，我想起了一个非常合适的饭馆。 Mary, would you like to have lunch there with me today to check it out?
M：Thank you. I'd love to be your guinea pig for lunch。我就做一回你的试验品吧!
C：Guinea pig! 请你吃饭还说做我的试验品!
******
C：So, Mary, what do you think? Will this work for the business dinner?
M：It's perfect。对了，既然你现在在这里，你可以认识一下那head waiter，把明天的帐先付了，take care of the bill for tomorrow night。
C：饭还没有吃，吃什么都还不知道，就付钱?
M：没有关系的。你先把信用卡给他，让他印一份，告诉他你要给多少小费，然后签个字，让他们把账单的副本寄给你。
C：But isn't it risky to give someone your credit card?
M：像样的饭馆都有信誉，so it's not risky and it's done all the time。要是你不想先付帐的话，那你当天就先告诉服务员吃完饭后把账单交给你。That will eliminate any confusion over who is paying.
C：That's a very good idea。对了，Mary，既然我们在这里，那我就先定一个比较安静，景色比较好的桌子吧。
M：A wonder idea to request a specific table for tomorrow.
C：Mary，Thank you so much.
M：You're welcome. Next time you'll know that as a host, it's your responsibility to choose an appropriate restaurant, taking care as much as possible ahead of time such as arranging for how to pay the bill and requesting a nice table. Then it will be an enjoyable evening for all.
实用商务英语口语会话五：职场礼节
陈豪刚从大学毕业就在北京的一家美国公司找到了一份工作。今天他收到一张通知，可是里面有一个词他不懂，他只知道让他去参加一个什么训练班。所以他就去请教公司里的美籍华人Mary 。
(Office ambience)
C：Excuse me, Mary, 请问通知上这个词是什么意思呀?E-t-i-q-u-e-t-t-e。
M：Oh, etiquette, 原来是法文，意思是礼节。
C: 噢，原来是要我去参加礼节训练班。 Mary，这词是怎么发音的?
M：E-ti-ket。Q-u是发k的音，而不是发q的音，e-ti-ket。
C：我们来公司工作，又不是来社交，为什么要讲礼节呀?
M：Etiquette is very important to business。一个公司的雇员对客户是不是很客气，有礼貌，这对经营有很大关系。
C：具体地说，这儿说的etiquette指些什么呢?
M：Etiquette is a set of rules that allow us to interact with others in a civilized manner。
C：以文明的方式对待别人的一些原则。
M：具体地说就是treating other people with courtesy and respect and making them feel comfortable with you.
C：嗯，(若有所思地) 对人要有礼貌，要尊敬别人，还要让人觉得和你在一起很自如。
这没问题，I'm always polite and courteous to others。
M：但是，训练班讲的是西方礼节 - western etiquette，和中国的礼节还不完全一样，因为两国有文化差异。
C：这礼节还有文化差异?我得去训练班听听再说。
******
C：嗨， Mary，我的训练班结束了，你那天说的文化差异一点也没错。
M：听起来训练班好像让你开窍啦?
C: 是啊。我那天跟会计室的那金发女郎聊天，聊得很愉快。 结果我问她多大年纪了，她一下子就变得很不高兴，支支吾吾没有回答就走了。
M：Asking someone's age is offensive to an American.
C：参加了训练班才知道不能问美国人年龄的。
M：你办公室里的小王今天早上突然问年薪有多少。美国人认为打听这种私人的事是不礼貌的。我想对有些中国人来说也是不礼貌的。
C：没错。
M：既然你训练班已经结束，我来考考你: Tell me what is etiquette?
C：我来试试。 Etiquette is a set of rules that allow us to interact with others in a civilized manner。
M：And treating other people with courtesy and respect and making them feel comfortable with you.
C: Mary，以后我有问题还会来请教你哟!
M：No problem.
商务英语口语模板
商务英语 是以适应 职场 生活的语言要求为目的，其中练习 英语口语 是学习商务英语中重要的一环，下面我为大家带来商务英语口语情景对话，欢迎大家学习!商务 英语情景对话 (一) A: Now, where were we? Oh yes, can you give us an idea about the statistical analysis? B: Our analysis shows that we are very competitive. If you refer to the last page of thehandout, you will see a plot of our expenses vs. our profits for the last quarter. Do you think it'sneccesary to go over the expenses more in detail? A: Unless anyone has specific questions, let's move on to the next point. Motion to acceptstatistical analysis report. B: I move to accept. A: Second? C: I second. A: all in favour? Motion pass. Now, let's get done to the nitty- gritty. We have all seen theperformance review reports, but I would like to discuss in detail our human resource'sagenda. C: to get to the bottom of the issue, our problem with human resources is a lack of qualifiedapplicants, as well as not enough incentives to current employees. I recommendmanagement training for our executive staff. A: I'm sorry, I don't think I understand. Can you please elaborate? C: I'll explain again. Our human resources progam is failing for a multiple number of reasons,but I think the most important issue here is lack of emlployee incentives. 商务英语情景对话(二) M: I've got to put together a sales pitch to give to our clients in the morning. You always givesuch amazing presentations, I was hoping you could give me some advice about how to winthem over tomorrow. F: Sure, it's easy. First of all, the secret to a successful oral presentation is to keep thingssimple. People are listening and they usually don't have a long attention spans. Stick to aboutthree or four points, give an overview of the points, then present them one by one, and thensummarzie at the end. Be straightforward and organized and you're sure to be remembered. M: What kind of visuals should I use to support the presentation? Do you think I should usepowerpoint? F: You should consider the size and interests of your audience. In other words, who is listening,and what do they want to hear… you can put together a PPT with some graphics and animationsthat will catch people's attention, but be careful not to go overboard. M: I think I can put something together, no problem. But when it comes to tomorrow, I'll justbe a bundle of nerves! How can I get over my fear of speaking in public? F: You know, stage fright is very normal, most people get nervous before they have to speak infront of large groups. Just prepare well, rehearse beforehand, and trust that you will be great…and you will be! 商务英语情景对话(三) F: Aren't you going to give us a training workshop next week? How are things going on yourpreparation for the presentation? M: I'm having trouble narrowing down my topic for the training. I want to speak about howto improve our sales technique, but there is so much to say, it's hard to get organized. F: Our training group won't be very large, so you will have more time to focus on more areas.We can cover a lot of ground in an hour and a half, if everyone is participating and payingattention. M: I want to focus on some suggestions about making sales scores, and I was hoping to throwin a few role plays so that people get practise implementing the things I'm going to talk about.Do you think people will go for the role playing? F: I think some people may be a little shy to do role playing in front of class… but if you areenthusiastic about your topic, you can help everyone to feel more at ease and willing to giveit a try. 商务英语情景对话(四) A: Okay, here are the graphs and figures for this month's sales. Let's review them all together. B: This first one , I have a question.... This graph is marking the sales perfomance for our lineof hair products, right? Can this line be right? It looks like our sales plummeted. I can't believewe did that poorly.... If I remember correctly, sales went down slightly, but not as dramaticallyas the graph shows. A: I think you are looking at the wrong line. The rapid drop in sales wasn't our hair products.You are correct, the hair product sales decreased slightly, but not dramatically. The one thatdidn't do so hot this month was the cleaning products. I think there was a problem in themarketing plan. Some people were offended by our advertisements for the cleaning products,but it was already too late to mitigate the damage, so our mistake shows up in the sales. B: Well, the good news is the new industrial cleaning products really took off. Look how thesales have shot up over the last two weeks. A: That is our one major success. If you look at the other graphs, you can see that most of theother product lines remained steady with little increase. B: At lease they stayed the same. That's better than dropping. 商务英语口语情景对话 相关 文章 ： 1. 商务英语口语情景对话:迎宾 2. 有关价格商务英语口语和情景对话 3. 关于入住酒店口语情景对话 4. 商务英语情景对话:参观工厂 5. 商务英语接客口语对话 6. 实用商务英语口语会话
商务英语口语对话
Lester：As you know, the FastTrek 20xx is due for release next month. I think we've finally worked the kinks out.
莱司特：正如你所知，FastTrek 20xx 预定在下个月推出。我想我们已经解决了所有琐碎的问题。
Helen：Great. That's vital. Quality is the focus of the ad campaign. The boards must work well if they're going to be the cash cow we want them to be.
海伦：太好了。那很重要。品质是广告活动的焦点。如果要让这些适配卡如我们所要的成为摇钱树的话，就不能出乱子。
Lester：Let's go over our promotion plans again.
莱司特：我们再看一遍我们的促销计划。
Helen：OK. We have six major retailers running demonstrations at most branches. And our exhibition team is already on the road setting up for computer shows.
海伦：我们有六家主要的零售商在大部分的分店做展示。而且我们的展示队伍已经为计算机展在起跑了。
Lester：Good. What about print and radio?
莱司特：很好，那印刷品和广播呢?
Helen：We've taken out full-page ads for two large trade magazines. And more important, our press releases have been well received.
海伦：我们在两家大的商业杂志刊登了全版广告。更重要的是，我们的新闻稿已经全被采纳了。
Lester：Any larger ads?
莱司特：有再大一点的广告吗?
Helen：Yes. We're putting the same full-page ad in the Sunday edition of three major newspapers.
海伦：有的。我们在三大报的星期天版面放了相同的全版广告。
Lester：Sounds perfect.
莱司特：听起来很周全。
Helen：But nothing ever works out as you want it. So I have a number of other tricks up my sleeve, as well.
海伦：不过有时候就是会事与愿违，所以我还有很多其它的妙计。
Helen：Hello, I’m calling from San Francisco for Kevin Lee.
海伦：哈???掖泳山鹕酱蚶凑依羁?摹?br />
Kevin：This is Kevin Lee speaking.
凯文：我是李凯文。
Helen：Hi. This is Helen Parker calling.
海伦：嗨。我是海伦_派克。
Kevin：Good morning, Helen. What can I do for you?
凯文：早安， 海伦。有什么我能效劳的吗?
Helen：I'm calling to find out how you would like your order of speakers, by air or by sea?
海伦：我想请教你要如何运送你下单的扬声器，空运还是海运?
Kevin：We need part of that order by next week, so we would like to do a partial air shipment.
凯文：我们下个星期就要一部分的订货，所以我们有部份想用空运。
Helen：How much of it do you want shipped by air?
海伦：您想要空运多少数量呢?
Kevin：We'd like to ship half the order by air and the rest by sea.
凯文：一半用空运，剩下的一半用海运。
Helen：OK. Do you want us to use our freight forwarding agent?
海伦：好的。你要用我们公司的货运代理商吗?
Kevin：Actually, we've got a freight forwarder over there-China Consolidated. I'll fax you their contact
information.
凯文：事实上，我们这边自己有货运公司--中国联合公司。我会把他们的联络资料传真给你。
Helen：All right. We can deliver that half to your agent tomorrow morning.
海伦：好的。我们明早可以出一半的货给你们的代理商。
Kevin：That would be great.
凯文：那样很好。
Helen：I'm not sure what the shipping schedule will be for the sea freight.
海伦：我不确定海运的时间表。
Kevin：No hurry. We're not in a big rush for the second half of the order.
凯文：不急。另一半的订单我们不是很急。
Helen：All right. I'll let you know the shipping details later and I'll send you the shipping documents by DHL as
soon as I get them.
海伦：好的。我稍后再通知你送货细节，我一拿到出货文件就马上用DHL 快递给你。
Kevin：Very good. We'll be expecting to hear from you. And thanks for calling.
凯文：很好。我们等你的消息。谢谢你的来电。
Leslie：How are you this afternoon?
莱司利：今天下午过得如何?
Paul：Just fine. I looked over the catalog you gave me this morning, and I'd like to discuss prices on your computer speakers.
保罗：还好。今天早上我已经详细看过你给我的目录了。我想讨论有关你们计算机扬声器的价格。
Leslie：Very good. Here is our price list.
莱司利：好的。这是我们的价目表。
Paul：Let me see . . . I see that your listed price for the K-two-one model is ten U.S. dollars. Do you offer quantity discounts?
保罗：我看看……你们K-2-1 型的标价是美金十块钱。你们有提供大量订购的折扣吗?
Leslie：We sure do. We give a five percent discount for orders of a hundred or more.
莱司利：当然有。100 或以上的订单我们有百分之五的.折扣。
Paul：What kind of discount could you give me if I were to place an order for six hundred units?
保罗：如果我下六百组的订单，你们可以给我什么样的折扣?
Leslie：On an order of six hundred, we can give you a discount of ten percent.
莱司利：订单是六百组的话，我们可以给你百分之十的折扣。
Paul：What about lead time?
保罗：交货时间呢?
Leslie：We could ship your order within ten days of receiving your payment.
莱司利：在收到货款的十天内，我们就可以把货送出去。
Paul：So, you require payment in advance of shipment?
保罗：所以，你们在送货前要先收货款?
Leslie：Yes. You could wire transfer the payment into our bank account or open a letter of credit in our favor.
莱司利：是的。你可以汇款到我们的银行帐户，或是开一个以我们公司为抬头的信用状。
Paul：I'd like to go ahead and place an order for six hundred units.
保罗：那我想就先下六百组的订单。
Leslie：Great! I'll just fill out the purchase order and have you sign it.
莱司利：太棒了!我马上写订购单并请你签名。
Betty：Hello. Sales Department. This is Betty Fields speaking.
贝蒂：喂，业务部，我是贝蒂_菲尔兹。
Ralph：Hello, Ms Fields. This is Ralph Peterson at World Computers.
拉夫：嗨，菲尔兹女士。我是世界计算机的瑞夫_皮特森。
Betty：Yes, how may I help you?
贝蒂：好的，我能为你效劳吗?
Ralph：I'm interested in a couple of items in your new catalog, and I would like to know the prices.
拉夫：我对你们新目录里的几项产品感兴趣，我想知道它们的定价。
Betty：Great. We're offering a special promotional price on a few of the items. Which items did you have in mind?
贝蒂：好的。我们针对几项产品提供特价。你对哪些产品有兴趣?
Ralph：We're particularly interested in your new RS-five sound card shown on page five of your catalog. I would also like more details about the model RS-four card on page seven.
拉夫：我们特别中意你们目录第五页里的新型RS-5 的声卡。我还想知道更多关于第七页里RS-4 型声卡的细节。
Betty：OK. The price on the RS-five is forty-five U.S. dollars for quantities up to five hundred units. Then we offer quantity discounts for larger orders.
贝蒂：好的。数量有达到五百片的话，RS-5 的价格是四十五美元。大量定购的话我们还有折扣。
Ralph：And the price on the RS-four?
拉夫：那RS-4 的价格呢?
Betty：The RS-four is one of our promotional items this month. For orders received by the end of the month, the price is thirty-three dollars each. That price is good on any size order.
贝蒂：RS-4 是我们本月的促销产品之一，本月底前接到订单的话，单价是三十三美元。不管定单数量多少都是这个价格。
Ralph：That price sounds good. Could you send me more details about the RS-four, including the specifications?
拉夫：这个价格听起来不错。你可以寄给我更详细的RS-4 型的资料和说明书吗?
Betty：Certainly. I can fax or E-mail that information to you this afternoon.
贝蒂：当然。我可以在今天下午把资料传真或寄电子邮件给你。
Ralph：Terrific. I'll get back to you after I've reviewed the details. Thank you. Good-bye.
拉夫：太好了。我看完详细资料后会打电话给你。谢谢你，再见。
Tracy：You seem to be interested in our new J7 cellular telephone. Would you like to know more about it?
崔西：您似乎对我们新型的J7 行动电话很感兴趣。您想知道更多的信息吗?
Harold：Yes, I would. What does this button here do?
哈洛德：是的，我想知道。这里这个按钮是作什么用的?
Tracy：That button is for our call screening function. It allows you to identify the caller before you answer the call.
崔西：那个按钮是来电显示功能。它可以让您在接电话之前先知道是谁来电。
Harold：What else can you tell me about this phone?
哈洛德：这个电话还有什么其它功能吗?
Tracy：This special phone utilizes state-of-the-art technology to bring you several unique functions in addition to the call screening feature.
崔西：这个特殊的电话除了来电显示的特色外，还运用最新科技提供您几项独特的功能。
Harold：So, what are the unique functions?
哈洛德：是什么独特的功能呢?
Tracy：Oh, it's loaded with them. If you are outside of your service area, this cell phone can still receive messages.
崔西：喔，功能有很多。就算你在系统服务区外，这支大哥大还是可以收到讯息。
Harold：No kidding?
哈洛德：真的吗?
Tracy：In addition to that, it has a vibration feature that will let you know when you have a call if you don't want the ringing sound to interrupt important meetings. Here is our brochure with all the details.
崔西：除了这点之外，如果您不想让电话铃声打断重要会议，还有震动功能可以通知你有来电。这是详细的产品简介。
Harold：What is the price of the J7 model?
哈洛德：J7 这一型的价格是多少?
Tracy：The list price is US$110 per unit. We're offering a special in-show discount of 10%.
崔西：标价是每支美金一百一十美元。在展示会场我们会有打九折的特价。
Harold：Well, I'll have to contact my office and get back to you. Thanks.
哈洛德：嗯，我得和公司联络之后再过来找你，谢谢。
初级商务英语作文套用模板
外贸员与客户的英语书信往来，不就是一种带有商务性的活动吗?下面是我给大家带来商务 英语 作文 ，供大家参阅!
Dear Mr. / Ms.,
This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London from April 5 to mid April on business.
We shall appreciate any help you can give Mr. Jones and will always be happy to reciprocate.
Yours faithfully
尊敬的先生/小姐，
现向您推荐我们的市场专家弗兰克·琼斯先生。他将因公务在四月15日到四月中旬期间停留伦敦。
我们将非常感谢您向琼斯先生提供的任何帮助，并非常高兴施以回报。
您诚挚的
Dear Mr. / Ms,
We are pleased to introduce Mr. Wang You, our import manager of Textiles Department. Mr. Wang is spending three weeks in your city to develop our business with chief manufactures and to make purchases of decorative fabrics for the coming season.
We shall be most grateful if you will introduce him to reliable manufacturers and give him any help or advice he may need.
Yours faithfully
尊敬的先生/小姐，
我们非常高兴向您介绍我们纺织部的进口经理王有先生。王先生将在你市度过三周，他要与主要的生产厂家拓展商务并为下一季度采购装饰织品。
如能介绍他给可靠的生产厂家，向他提供所需的任何帮助或建议，我们将不胜感谢。
您诚挚的
e-commerce
With rapid development of informationization, global electronic commerce transaction has increased greatly within past decade years. Almost all kinds of industries are closely connected with electronic commerce. However, everything has two sides.
On one hand,booming electronic commerce is the fastest way so far to make transactions across far distance. It makes it possible to do business at home, which saves time and unnecessary formalities(不必要的手续). That's why e-commerce is preferable to traditional commerce.(优势) On the other hand,there exist many problems is hard to control the virtual business. False,deceptive informatin is growing among e-commerce. Without management, losses are liable to happen every time. So we should hold strong risk awareness to protect ourselves on e-commerce.(问题)
Most of people must consider “taobao” this word which is significant of Electronic Business in China. However , few people go to shopping online in ten years ago. with the development of internet in the world, The Internet has created a new economic ecosystem, the e-commerce marketplace, and it has become the virtual main street of the world. Providing a quick and convenient way of exchanging goods and services，e-commerce has
As can be seen from the chart that money value of annual global electronic transactions is increasing gradually in the seven years. In 1997, the money value of global electronic commerce transactions is $ billion, while the number reaches $1000 billion, 500 times that of 1997. why is electronic commerce booming nowadays?
Several factors contribute to this phenomenon. First, the availability of computer is the foremost cause. The rapid development of computer technology enables everybody to have access to computer and Internet. Second, the technology of Internet is becoming more and more mature(成熟). People, who at first do not trust business transactions on Internet, now become convinced(深信) that doing business on Internet is very convenient and effective. Thirdly, electronic commerce is the fastest way so far to make transactions across far distance. It makes it possible to do business at home and it saves time and unnecessary formalities as well. That is why electronic commerce is preferable to the prosperity of world economy . The trend towards a promising e-commerce is inevitable. Therefore let’s get prepared to embrace this irretrievable trend
商务信件的种类繁多，内容也十分广泛。本章重点讲述在工作中常用的一些信函的模式，如：邀请信、道歉信、抱歉信、求职信和简历。
英文定义： a written request to someone, inviting them to go somewhere or do something.
中文定义： 指对某人的一个书面邀请，邀请他们去某处或者做某事。
邀请信
样例一：
Dear Mr. Pearson
I am the Secretary of a small business club in our city. We are organizing a reception for our business clients next Tuesday 23 May. We hope you will be able to attend the reception and give us a talk. I would be grateful if you could tell me which topic you are interested in.
The dinner will begin at 8:30pm and please dress formally.
We will meet all your expenses here and look forward to seeing you.
Yours sincerely
(我是本市一家小型商业俱乐部的秘书长。我们准备在5月23日(下周二)为我们的客户举行一个招待会。我们希望您能参加招待会并给我们做一个报告。如果您能告诉我您想要做关于什么方面的报告，我将不胜感激。宴会将于晚上8：30开始，着装应该正式。我们将支付您在这里的所有开支。盼望与您在此会面。)
样例二：
Dear Mr. Johnson
I take great pleasure in inviting you to an international sales conference held at 10am on 14 March 2004 at the Great Wall Hotel.
I hope that you will be able to attend the conference and look forward to meeting you there.
Yours Sincerely
John Clinton
(我非常荣幸地邀请您参加2004年3月14日上午10点在长城饭店举办的国际销售大会。我希望您能出席大会并盼望与您在那里见面。)
接受邀请
Dear Mr. Brown
With reference to your letter of 5 October 2004, I am writing to thank you for your kind invitation.
I would be delighted to attend the conference and would like you to reserve a suite for me at the Beijing Hilton Hotel for the night of 11 October 2004.
I look forward to meeting you on 11 October.
Yours sincerely
(根据您2004年10月5日的来信，我写此信代表对您盛情邀请的感谢。我非常高兴参加大会并且我希望您能给我在北京希尔顿酒店预订2004年10月11日晚上的一件套房。盼望与您在10月11日见面。)
婉言拒绝邀请
Dear Mr. Brown
Thank you very much for your invitation of 5 October 2004.
I would be very pleased to accept your invitation to attend the international sales conference in France. I would also be interested in meeting your clients there.
Unfortunately, due to a business abroad, I will be unable to come to France at the end of October as you suggested. Please accept my apologies. I hope to visit you during a planned visit in November 2004.
I look forward to meeting you then.
Yours sincerely
(非常感谢您2004年10月5日的邀请。我非常愿意接受您邀请我参加法国的国际销售会议， 我也非常感兴趣与您的客户相见。不巧的是因为我要到国外出差，因此我可能不能够按照您所要求的10月底来法国。 请接受我的歉意。我希望能按拟定的计划在2004年11月拜访您。期望与您见面。)
常用套话
邀请
正式
... request the company of ... on the occasion of... at Palace Hotel... on 12 May 2004... at 7pm...The Managing Director the company of Mr. Johnson on the occasion of thirty- second anniversary at the Great Wall Hotel on 22 October at 7pm.
You are cordially invited to the Opening Ceremony of David LTD.
I take great pleasure in inviting you to an international sales conference.
非正式
We are organizing a special reception to mark the thirty-two anniversary of our company and would(very much)like you to attend.
I should like to invite you to our new company premises in Shanghai.
You are invited to attend a seminar.
拒绝邀请
正式
Mr. Brown thanks... but regrets that he cannot/is unable to attend due to...
非正式
Unfortunately I have already agreed... to... and will therefore be unable to attend...
接受邀请
正式
Mr. Brown thanks(...)for(their)kind invitation to ... and will be delighted/pleased to attend.
非正式
I would be delighted to attend...
商务英语写作范文模板
商务英语在我们的工作中涉及比较广，我们一定要认真的去思考学习，好好掌握。下面是我整理收集的商务英语写作范文模板，欢迎阅读参考！
1. Dear Mr. / Ms,
Thank you for your letter No. A-3 of 6th May, offering us 6 UI-4 Viewdatas.
We have passed it on to our Technical Department for their consideration.
We shall reply as soon as possible.
Yours faithfully
尊敬的先生/小姐
谢谢您五月六日标号为A-3的来信，该信向我们提供6 UI-4 图像数据。
我们已把该信转给了技术部，备他们考虑。
我们将尽快回信
你诚挚的
Mr/Ms,
We have today received with thanks information concerning transactions on the New York Wheat Exchange which will be made full use of by our research department.
We look forward to further cooperation with you.
Yours faithfully
尊敬的先生/小姐
我们今天收到了有关纽约小麦交易所的业务信息，非常感谢，我们的研究部门将充分利用这些信息。
期待与你进一步合作。
你诚挚的
Mr. / Ms.,
Mr. John Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, on June 3 at . about the opening of a sample room there.
Please let us know if the time is convenient for you. If not, what time you would suggest.
Yours faithfully,
尊敬的先生/小姐
我们的总经理约翰格林将于六月2日到7日在巴黎，有关在那开样品房的事宜，他会于 六月3日下午2：00点拜访您。
请告知这个时间对您是否方便。如不方便，请建议具体时间。
您诚挚的 < 以下为回信范文 >
Mr.
Ms, Thank you for your letter informing us of Mr. Green’s visit during June 2-7. Unfortunately, Mr. Edwards, our manager, is now in Cairo and will not be back until the second half of June.
He would, however, be pleased to see Mr. Green any time after his return.
We look forward to hearing from you.
Yours faithfully,
尊敬的先生/小姐
谢谢来函告知我方六月2-7日格林先生的来访。不巧，我们的总经理艾得华先生现正在巴黎，到六月中旬才能回来。
但他回来后愿意在任何时间会见格林先生。
希望收到您的来信。
您诚挚的
相关阅读：商务英语简介
从英语培训的目的来看，既有考试培训，又有能力培训，商务英语界乎两者之间。
在中国的市场更加深入地融入到国际经济社会之中时，国内人才市场由于大批外资公司的登陆，对商务英语的人才的需求也愈来愈大。不过我们再次要说明商务英语并不是万能的，也不是独立存在的，许多外企需要员工具有更加专业性的英语能力－－“职业英语”，比如ETS的TOEIC和TOPE，也有人把TOEIC统称为商务英语，其实二者是有区别的，他们的含义与作用都不同。对于职业英语而言，学员参加某一项测试并得到一定的分数来证明其对英语语言的应用能力。学生需要和得到的是一个分数，证明其有能力承担相关的工作。而事实上，比如托福，得到高分的考生并不证明其拥有了相对应的能力。而商务英语，作为一种特定的教程，强调的不仅仅是语言的水平，而是一种实际综合素质的提高。B E C会帮助学员学会如何利用英语语言达到更高的职业目标。例如西方的管理理念、工作心理、如何与外国人打交道等等，实际的在工作中给学员以帮助。
“商务”、“英语”、若即若离
关于商务英语，不少人会有疑问，究竟是“商务中的英语”还是“商务加英语”，“商务”与“英语”两者内部到底是什么关系？确实纠缠不清！我们的汉语老师曾少波就说过：“从构词上看，‘商务英语’有点儿怪怪的－－为什么这样说呢？道理很简单，难道你也认可了‘商务汉语’？”
相信大家学习语言的目的不会是为了研究吧？大部分人都是为了用这个语言工具去跟别人交流。商务英语的培训也一样，其核心在于沟通的培训。当今的商务活动强调人实际的商务沟通能力，能否用最准确、清晰的商务语言来与老板和客户进行沟通、交流在很大程度上决定你成功与否。当然，达到沟通的理想状态和以“商务”为核心的这样一个语言培训过程，商务英语的教师应该有扎实的英语功底和丰富的商业背景。只有具备语言、商业知识、商务技能的老师，在课堂上才能传授给学生商务英语方面的知识，更能辅之以大量的商务知识和商务技能的讲解，知识面涉及管理、贸易、法律、财会等显示商务活动，优秀的商务英语教师是“商务”的核心。
英语应当是在深厚的英语基础上，再强调商务。戴尔把中国人的英语学习分为“背诵阶段”和“习惯阶段”，目前绝大多数学习者处在背诵阶段，还没有达到习惯阶段，无法实现“习惯性而非背诵性地运用英语进行交流”。这里所说的“习惯”，并不是说，你掌握了多少的`词汇量，而是你能否做到脱口而出。在具备了这样的“习惯”以后，就可以通过商务英语的学习，就可以用专业的商务语言进行商务工作了。
商务英语的教学还是以语言为主。因为来这里学习的学员?本身就具有商务背景。教授给学员是如何在商务领域中运用英语是教学目的，教给学员在商务活动中必备的英语词汇、在合同、谈判、信函等商务环节的英语运用技巧等。
“商务英语”是商务和英语的结合，在“英语”和“商务”两个内容上权重是这样的。英语占大约40%。在这里，英语的语言水平是基本的要求。也就是说，我们首先解决的是学员的语言水平问题。帮助学员切实地提高英语水平。
商务英语的课程在提高学员水平的基础上，进行商务方面的培训。其中包括今后工作中即将遇到的不同场景，如何和外国人合作、外国人工作的方式方法，以及他们的生活习惯等。
bec商务英语口语考试模板
bec的口语是考试的一个重要板块，为了帮助大家在口语中拿分，下面我给大家带来BEC高级必备口语资料整理。
BEC高级必备口语资料1
Market Research
The definition of market research: study carried out by a company before launching a new product, into the needs, lifestyle, income, etc of potential buyers and to measure the success of similar products that are already available. It may involve interviewing people in the street or giving away sample product.
○1 Market research can be done for both a product and a company. As for a product, it is the first step when promoting a new product. It can find out whether the market accept the product or not. As for the company, market research can find out the customers’ opinion about the after-sales services and corporate image.
○2 There are generally four ways of doing market research, observation, survey, questionnaire and telephone interview.
○3 There are four procedures while doing market research. First, represent suitable questions. Second, record the customers’ feedbacks. Third, gather these statistics. Forth, analyse them and draw a conclusion.
VI. Sales
Ex: How to sell a product effectively in international markets.
○1 Advertising. Choose a media to advertise your products in a foreign country, TV commercials, magazines, bill board, or etc. Make sure it suits the local tastes. Maybe you can try to sell on the net; it will receive the world-wide attention.
○2 Do market research. Find out whether the products are accepted by foreign customers. It can be carried out as surveys, observations, and questionnaires.
○3 Adjust your product to the local tastes. Although the case of your products are the same, you can change some details. Take IKEA, the largest furniture retailer, for example, is doing well in suiting the local taste.
○4 What I want to put emphasis on is franchising. Franchising is a good way to sell your prosuct in a foreign country. As local businessmen understand their own culture best.
BEC高级必备口语资料2
其次是HR Management，这一部分也很重要，而且这些材料在写作时都可以派上用场
I. Recruitment
Ex: How to ensure that the best candidate for a post is selected.
How to organise an effective recruitment drive.
○1 Hiring a new employee is an investment. Getting a niche person for a niche role will add value to an organization. Organization can never be sure that they have selected the right person until he or she starts working, but an efficient recruitment and selection process can reduce the risk.
○2 Produce an accurate job description, a list of skills, experience, attitudes and so on.
○3 Choose the best recruitment method: internal recruitment, job advertisements, recruitment agencies and headhunting/executive search.
○4 A shortlist of candidates will then be draw up to be put through the company’s recruitment processes, usually interviews. This will produce the ideal candidate.
○5 Negotiate terms with this candidate. It should be both affordable for the company and attractive enough to get the ideal candidate.
II. Motivation
Ex: How to achieve and maintain high motivation among a workforce.
The importance to a company of having well motivated staffs.
○1 Well motivated staffs can add value to the company. They are enthusiastic, creative and loyal. They increase the productivity and quality.
○2 Spiritual motivation.
A. Give employees guidance when they are just recruited.
B. Demonstrate a commitment to career development and promotion from within.
C. Forster a sense of team spirit.
D. Publicly recognize and congratulate employees for good work.
○3 Material motivation.
A. Set incentive schemes: profit sharing, bonus scheme.
B. Fringe benefits: company car, contribution to pension/health scheme, relation allowance.
C. Establish the incentive-based compensation system.
BEC高级必备口语资料3
Career development
Ex: The importance of having a career plan in order to achieve high levels of success at work.
The importance of acquiring a range of skills throughout your career.
How to assess the career opportunities provided by different types of companies.
○1 When people first entering a company, many dream that they will one day be running a major business, wielding power and influencing market. But only a few of them succeed. For the rest, compromise, mediocrity and alternative career will be their lot.
○2 If you want to climb up to the summit, the first thing you have to do is having a career plan. It should be a long-run plan and be set out one step after another. Maybe you can start with increasing your sales volume by 10%. Make a marvelous proposal of the problem happens to your department and draw the manager’s attention to promote you to the Manager Assistant. Then you know what you should do, work hard, be creative and wait for the next promotion. See, step by step, you will achieve high level of success at work.
IV. Training
Ex: How to monitor internal staff training scheme effectively.
The importance of a cumulous program of staff training within a company.
How to evaluate the effectiveness of company training program.
○1 Staff training is a win-win situation. It both benefit the company and the staff members. It offers opportunities to staffs who want to acquire some specialized skills and improve themselves. It also increase the efficiency which means more profit to the company. Moreover, the company can pass its corporate culture to the staffs during the training.
○2 As for the internal staff training, the training and Enterprise Councils should take this responsibility. Before the training, they first have to do a survey to find out which training course is welcomed by staff, compare it with the company’s objectives, and then make a final decision. Second, they will select a trainer and make a schedule for the course. It can be an on the job training, which means employees learn while undertaking the job, or off the job training, which means employees are trained away from the actual job. It really depends.
○3 After the training, the HR Department should arrange interviews with the employees who took part in the training and get feedbacks to improve the training in the future. The evaluation system also contains evaluate the performances of these staffs and make comparisons between the previous performances and the present ones. If the present performances are better and staffs make more profits than before, the training program can be seen as effective, especially when the company’s output is well over its input.
BEC高级必备口语资料4
Communication
Ex: How to ensure appropriate levels of confidentiality over the long-term staffing plans of a company.
○1 We all heard about the business espionage. One company sends people to another company to gather sensitive information. The law forbids these indecent behaviors. But these behaviors are always difficult to legally identify. What the company can do is taking care of itself and make the sensitive information confidential.
○2 Firstly, the company should be aware of the recruitment process. CV or resume can sometimes tell whether a candidate is sent by its competitors.
○3 Secondly, give different rights to different levels of staff on access to the company’s important documents.
○4 Thirdly, add code to the computer and install firewall.
Ex: The importance of providing employees with clear job descriptions.
○1 It is part of the incentive schemes and communication. It improves the communication with you and your employees and motivates them. They will feel being recognized publicly and devote themselves to their work.
○2 The job descriptions include requirement of any skills, responsibility and payment.
BEC高级必备口语资料整理相关 文章 ：
1. bec口语资料汇总
2. 高级商务英语口语句子练习素材汇总
3. bec口语怎么准备才好
4. bec高级口语自我介绍
5. BEC口语考试应对技巧
6. 中高级BEC口语考常见问答
7. BEC商务英语口语部分应试技巧
8. 关于bec口试流程
9. bec高级口语自我介绍注意事项
10. bec口语教材推荐
BEC对于学商务英语的同学很重要，下面我为你带来bec中级口语自我介绍的内容，希望你们喜欢。
BEC中级口语自我介绍话题归纳:
Competition
1What is important when dealing with competition?
Pricing policies
Advertisingstrategies
2 What is important when setting prices for new products
Production costs
Competitors' pricing;
Keypoints: Pricing: Advertising, Production costs, Competitor’sprice; Marketing; A wide range of services and products
Pricing:
a.(For a consumer):all consumers would liketo go for higher quality and expensive product ,it is a common sense.
b.(For a manager):correct pricing policiescan capture a large number of consumer in a short period of time.
c.(For a newly built company): pricingpolicies are particularly important for newly built businesses at the earlystage is to draw the public attention and make their company and brand known tothe public. When a new product is put into market, there must be a lot of peopleknowing about it.
Competitor’s price
a. Once a new product is put intomarket, it will immediately face the competition from rivals. The price war sometimescan be incredibly fierce and crude.
b. Competitors’ price will mirrorthe consumer’s attitude about certain products and the satisfaction about theirprices.
c. If you fixed the price higherthan your rivals without higher quality of service, you might soon findyourself in an unfavorable situation.
d. Correct pricing could alsodefeat some competitors in a short period of example: Safeway, Tescoprice war against all small bread manufactures. In this case, Safeway and Tescofixed their price for 7p per loaf, which is 23p cheaper than their competitors’offer. As a result of this , in 35 days time, most of their competitors wentinto liquidation.
Advertising strategies
a. The fundamental task for acompany is to make its products and itself known to the public. There are manyways to achieve this, advertising is the most important one.
b. Advertising through differentmedia can cover nearly every corner in the world. The major channels are :TV-Radio-Internet-Newspaper-BillBoard-Poster-Magazine
c. The advantage of advertising isnot only about propagandizing your company but also competing against/with yourrivals. A company, through proper advertisements, can manage introduce theadvantages of their products would be the right choice. For instance, car manufacturescan put in their new designs to the ads, . ABS, double airbags to convincethe prospective customers that their cars are safer than others.
Motivating staff
is important when motivating staff?
Financialbenefits
Careerdevelopment opportunities
is important when introducing rewardsystem for staff?
Purpose of thereward system
Types of rewardoffered
3. What is important when aiming to reward staffturnover
Financialincentives
Career structure
Key points: Financialbenefits ; Career development/structure; reduce staff turnover
Financialbenefit
a. Managers , company owners andsupervisors have always been frustrated and bewildered by employees with littleor no motivation.
b. Staff always want reward fortheir contribution to the company and what they are worth. Such factors arejust like market forces. The fundamental reason of looking for a job is to getpay. Staff do the job what they are paid for. However, quite often, the staffwork overtime under their managers’ demand. If the company fails to give properfinancial benefits staff might subsequently feel not being fairly treated, andtherefore frustrate their enthusiasm for their work.
c. Staff want some sort ofrecognition for the job they do. Correct financial benefits plan will arosetheir enthusiasm; otherwise they would feel being ignored.
d. The job that the staff aredoing is not always interesting , or the working environment may not bepleasant, or their colleagues might not be very helpful and cooperative. Inthis kind of situation, the staff would become stressful and uninterested intheir job. Correct financial benefits can normally distract staff from theirdissatisfaction with…
Careerdevelopment/structure
a. Job-hunting is always a two-wayprocess. On one hand, the employees look for their ideal jobs, on the otherhand the employer, at the same time, look for competitive people. An employerhas a number of methods to attract the best people into its business. Such ashigh pay, travelling opportunities, company cars and training/careerdevelopment opportunities.
b. Good educational background isnot the only element that the employers will take into account when they lookfor someone in the job market. Postgraduate qualifications and professionaltraining are equally or even more important than the higher education the HR managers only have 30 seconds to go through each applicant’s CV,the sector that will catch their eyes are normally your qualification andprofessional training experiences, which show whether you suit their vacantpositions.
c. Nowadays, very few people wouldlike to go for that kind of job-for-life posts. They all wish to have theirjobs better and better, If an employee is able to get the opportunities toobtain some sort of professional training during the course of employment, thisexperience will definitely enhance his value in the employment market andtherefore benefits his future job-hunting.
d. So in the two-way job-seekingprocess, while the employer is choosing its favorite people, the wise futureemployee will consider the training and career development opportunities withhis/her future employer and try to make himself/herself more competitive in theemployment market.
Business premises;
is important when relocation abusiness?
Local workforceavailable
Location of site
2. What is important when choosing retailpremises to rent
Location
Length ofcontract
Key points: location ofthe premises; local workforce; rent a premises
Local workforce
a. Might technology support andskillful workforce are the two crucial elements leading a modern enterprise tosuccess. So when locating a business , the management people in the business goto consider local workforce.
b. Skillful workers are just likethe hands of a business, they are the direct creators of company’s profits.
c. The diversity of the workforce’sskills will diversify the quality of the products.
d. Skillful workforce isparticularly important to hi-tech oriented companies. The hi-tech productsrequire the company to maintain a strong research and development team, whichare normally the more valuable assets of the company.
e. When locating a business, themanagers need to consider whether the local workforce is capable of producingsuch a strong R&D team.
f. Moreover, cheap local forcewill certainly reduce the production costs. (Consider why many foreigncompanies chooseChinaas their manufacturing base)
Location ofthe business site
Consider thefollowing issues:
a. Whether it is convenient andeasy for raw material supply and transporting out the products.
b. Whether it is easy to get accessto the electricity, water, gas, and other supporting energy supplies.
c. Whether it is convenient formost of staff to go to work.
d. The property price there
e. Environmental issues
f. Planning permission
g. Tax liabilities
The length ofthe contract
a. Longer contract would covermore details. The contract should cover certain matter which are likely toincur, such as assignment , service charges, and rent review clause.
Marketing
1What isimportant when aiming to reach new market?
Market research
Advertising
2. What isimportant when advertising a new product?
Target market
Choice of media
Marketresearch:
a. Marketing is the performance ofbusiness activities that direct the flow of goods and services from producer toconsumer or user.
b. Marketing research is always thefirst step before the company gets into the market.
c. The fundamental goal ofmarketing is the satisfaction of consumer needs. No organization can survivefor long without meeting consumer needs. People will simply not purchase aproduct or service that they do not need.
d. Thus, any organization, if itis to be successful , must proceed from the goal of consumer satisfaction andadjust its programs to deliver an offering meeting consumers’ needs.
e. . foreign medium and highrange car manufacturers did not attempt to enter into the Chinese market untilrecent years ,because following market research, they discovered that Chineseconsumers, in general, could not afford to buy and maintain expensive cars.
f. . Pizza ,Pizza…
g. Talking about Market Research.
--The companyhas done a lot of market research for the products.
--Can you tellme how a company starts selling a new product?
--Do you oftencarry out/conduct market research?
--What’s of market research/
--One of the purposeof market research is to find out whether there’s market for the product.
--We did adetailed market analysis.
--Marketresearch is actually an analysis of a specific market for a particular product.
--We have to runthe market test for two months.
--We have a wideproduct range.
--The stockmarket is uncertain at the moment because interest rates are falling.
Advertising:
a. Advertising is the most usefulway to propagandize a company’s products and make them known to the is also the way to get the products orientated.(. whether theproducts are for female/male market, high earning people or low earning shoes…perfume )
b. When advertising a new product,it is essential to consider the target markets. Consumers’ needs in the targetmarket.
c. Choice of media: seeAdvertising Strategies
Tradefair
What is important when exhibiting at trade fair?
Quality of display
Staff selected
Key issues: Quality of display in trade fairs; Staff selected fortrade fair
Quality of display in trade fairs
a. The quality of display will affect the public image of the company.
b. Trade fairs are the irreplaceable means of propagandizing provide the manufacturers with the formal stages to display theirproducts.
c. A trade fair is an important link and activity in commercial a trade fair takes place there normal are a lot of propagandas about it,and the organizer always try to attract as many as customers as possible toattend the trade fair.
d. Consequently, a trade fair will have massive influence on the publicand market. And most visitors to a trade fair will be the genuine buyers or atleast would like to take interests in the companies and the products on thetrade fair. And therefore a high quality of display in a trade fair would bethe best opportunity for an ambitious company to promote its newest product andbuilt up its good image.
Entertaining clients
What is important when Entertaining clients?
Types activities
Cost
Typesactivities:
a. Entertaining client is done by way of series of activities. Such as asightseeing tour, a football match, a ballroom party, an orchestra performance,a ballet show, a fashion show, playing tennis and a formal meal, etc.
b. The activities that you choose will constitute a part of the firstimpression that you will give your clients. So you should be careful whenchoosing the type of activities. You need consider the client’s aged,educational and cultural backgrounds and do some research about your clients’characters and hobbies.
c. For well-educated clients, they may expect some highclass-associated activities, such as ballroom parties, and orchestraperformances. If you fulfill their expectation/standard., you efforts will puta lot of weight on your credibility.
d. For some young clients, they may wish to take them to some more fashionableactivities , such as a music bar, a pop music show, a fashion show.
e. For those sporty client-football, tennis
f. However, you should always endup all kind of activities with having a formal meal. You don’t want to talkabout business with your clients in the tennis court or theatre; they are justwarming-up activities for the key matter-business. After a whole day or a fewdays’ entertainment, you may find the distance between the two sides are muchnarrower than the beginning, and there might be a lot of things that you bothwant to talk about.
The cost ofentertainment:
a. Not always the essential thing. Depending on thenature/characteristics of the transaction or the size of the deal.
b. Should consider the point issue. If the company is expecting to makebig gain/profits out of a specific client, it should at least put inproportional investment to entertain/please its client.
c. If the company foresees that the client is not very lucrative ,then…
d. The ideal plan would be spending as little money as possible to getthe deal done. But you must not offend your clients. You should make them feelbeing welcomed.
Complaintbanding
What is important whendealing with complaints from client?
Offering an apology
Suggesting a solution to the problem
a. Offering an apology is the very basic level.
b. When the clients think that they have received unfair treatment, thefirst thing that come to my mind the company should do is to calm them down andtry to keep the client.
c. An apology is the first step and a useful method to maintain controlof the situation.
d. Offering an apology is an important gesture to show that the hostingcompany is fully aware of the situation and would like to take the potentialresponsibility for its mistakes.
e. The complaining clients would feel that their complaints are beingpaid attention and may therefore happy to proceed to the transaction with thehosting company.
f. It is necessary to suggest asolution to the problem as well..
g. The clients want to enter into the transaction in good mood and witha reliable and trustworthy business partner. Apart from an apology, the clientwould want to have the problems and misunderstanding solved before theircommunication moves to the next level. If the hosting company failed or refusedto suggest a solution, its sincerity of entering into the transaction would beput into doubt.
