英语词典投诉信
投诉信 英语 作文 常考的一个类型,下面就是我给大家带来的英语投诉信怎么写,希望大家喜欢!
英语投诉信怎么写
假如你是李华,上周从一网店购买了一个(网络)路由器,使用过程中发现有网络经常掉线,WIFI信号不稳定等问题,为此你给网店的售后客服写一封信,要求更换产品或全额退款。
注意:1. 词数为100左右;
2. 可适当增加细节,以使行文连贯。
参考词汇:路由器router 服务器server 掉线lose connection to 稳定的stable
[谋篇布局]
应用文的实际用途决定了其语言要简洁明了。主要有三个原则,即proper(恰当)、 precise(精确)和polite(礼貌)。具体要求体现为:需开门见山, 文章 一开始就要表明意图;行文逻辑清晰、目标明确;语气要恰如其分,注意语言的正式和礼貌,遵循交际原则。
高考书面表达多以日常生活场景为基础。在扩充细节的时候,同学们要结合平时的生活积累,在符合常识的基础上,充分发挥 想象力 。
投诉信作为英语文体的一种,目的是解决问题,比如消费利益受损、正常生活和工作受到干扰等。内容可包括:说明投诉的原因并表达遗憾;实事求是地阐述问题发生的经过;指出问题引起的后果;提出批评及处理意见,要求对方采取 措施 。此外,语气注意要冷静、郑重、克制,不必过于礼貌。但也要就事论事,不能人身攻击。
[常用表达]
开头常用句式
I am writing to you to complain about ...
I am writing to express my dissatisfaction/disappointment/concern about ...
I am writing to inform you that I am dissatisfied with ...
I feel sorry to trouble you but I am afraid that I have to make a complaint about ...
I wish to draw your attention to the problem/fault ...
I regret to inform that ...
结尾段常用句式
I will appreciate it very much if you could ...
I look forward to your dealing with these problems without delay.
I hope you will consider my suggestions and improve the situation as best as you can.
We hope that you will consider this matter seriously and make an effort to prevent the recurrence of this kind.
I hope you can give me a satisfying reply and deal with this matter reasonably.
I must have you fully understand that without a satisfying solution, I will reserve my right to take legal action.
其他常用句式
The reason for my dissatisfaction lies/consists in ...
Under these circumstances, I find it difficult to ...
For one thing ..., for another ...
Therefore, I hope to change for another ... or declare a refund.
I received such poor service that I felt I should bring it to your attention.
习作一
Dear Sir or Madam,
I am writing to you to complain about the router which I bought last week from the internet.
I found some problems during I use it. First, I can’t find the servers when I looking through the news. Second, it was often losed connection to the servers if I was finding some informations from the internet. It caused big problems to my work and daily life. The most serious doubt is the WIFI doesn’t stable. Sometimes it lose connection to the server in a second. After a while, it come to be fine.
Because of the problems, I require to full require or change a new one. If you can change a new one, it will be the most wonderful way to solve these problems.
I’m looking forward to hearing from you.
Yours sincerely,
Li Hua
这是一篇中低档习作,得分18。其优点是:
1. 作者运用了衔接词,观点清晰,层次分明。
2. 活学活用了一些 短语 ,如because of, after a while, look forward to, look through。
不足之处是:
1. 存在简单单词拼写错误。如:lose过去式应为lost;information是不可数名词,复数的形式不加s。
2. 时态、语态混乱。在第2段描述产品问题时,应统一用过去时态。如第2段第2句应改为I couldn’t connect the server when I was looking through the news. it was often losed connection to应改为it often lost connection to。
3. 中式英语过多,还有一些表达错误:第2段中的... during I use it应改为when I used it;it come to be fine应改为it turned out to be fine;第三段的I require to full refund应改为I require a full refund.
习作二
Dear Sir or Madam,
I am writing to you to complain about the poor quality of the router I bought from your store last week.
Having used it for several days, I found the router seemed to have been out of order and problems have arisen one after another. While I was searching for some information on the internet, it lost connection to server frequently, which annoyed me greatly. What made matters worse was that the signal of wireless network was not stable, which made it difficult for my iphone or ipad to connect to the net via WIFI, putting me to great inconvenience.
Therefore, I would be grateful if you could replace it with a new one as soon as possible. If not properly settled, a full refund would be acceptable as well. Thank you for taking it into consideration, and I’m looking forward to your early reply.
Yours sincerely,
Li Hua
这是一篇高档习作,得分23。
1. 要点齐全,细节补充合理。第2段实事求是地阐述产品问题,逻辑清晰,有条有理。第3段提出解决建议,语气郑重礼貌,不卑不亢。
2. 亮点词汇短语表达运用得当。如:seem to have done, out of order, arise, search for, put sb. to great inconvenience, take sth. into consideration.
3. 长短句并存,句式灵活多样,文章节奏感强,语用能力突出。如:
Having used it for several days, I found the router seemed to have been out of order and problems have arisen one after another. (现在分词完成式作状语)
What made matters worse was that the signal of wireless network was not stable, which made it difficult for my iphone or ipad to connect to the net via WIFI, putting me to great inconvenience. (主语从句+非限定定语从句+现在分词作结果状语)
If not properly settled, a full refund would be acceptable. (条件状语从句的省略)
投诉信的目的是为了让对方了解你所碰到的问题,继而提出你对解决问题的要求与期待。因此在进行投诉信写作的时候,就要特别注意实事求是,要简明扼要、客观,不要夸大其词,小题大做。投诉信写作的重点在于三点对投诉问题的提出,一般是服务的问题或者商品质量的问题;对投诉的主要理由的陈述;你对解决问题的方案和提议,甚至解决问题不利的可能后果。文章架构手段:自我介绍+写作目的+引出投诉的内容主体段落:详细说明投诉的具体问题、投诉原因,以及你所期待的解决方案,甚至是解决不利的可能后果等内容,要注意写作内容要客观、详实尾端:总结内容,期待尽快解决问题并期待尽快的答复。高分范文:Dear Sir or Madam,As one of your regular customers,I am writing to complain about the poor quality of the electric dictionary purchased in your on-line store.The dictionary is really of great importance in the process of my English learning. Unfortunately,I found that there are several problems.To begin with,the dictionary operated well at first,but ten days later it began to make a lot of noise when opened.Inaddition ,some of the keys on the keyboard do not work.I strongly request that you can either send me a new one or refund me in full.I really appreciate all your assistance in this matter.If you have any problem ,don't hesitate to contact me .I am llooking forward to your reply at your earliest convenience.Sincerely yours,ZhangWei精品译文亲爱的先生或女生:作为你们商店的常客,我写这封信来投诉在你们商店购买的电子词典太差。电子词典在英语学习中非常重要。但不幸的是,我发现有很多问题。首先,词典一开始没问题,但是十天后开机就会有噪音。而且有些键不好用。我强烈要求你们给我换一台新的或是给我全额退款。我真的很感谢你在这件事的帮助。如果你有问题,不用犹豫和我联系,我期待你方便时给我回复。闪光点剖析voice v.表达faulty adj.有故障的entry n.条pre-owened adj.二手的defective adj.有问题的refund v.退款fail to 未能够做某事be expected to 被要求做某事prompt reply 迅速答复
Dear_____,①I am ______(自我介绍). ②I feel bad to trouble you but I am afraid that I have to make a complaint about.③The reason for my dissatisfaction is _____(总体介绍). ④In the first place,______(抱怨的第一个方面). ⑤In addition, ______ (抱怨的第二个方面). ⑥Under these circumstances, I find it_____(感觉) to _____(抱怨的方面给你带来的后果).⑦I appreciate it very much if you could _____(提出建议和请求), preferably ______(进一步的要求), and I would like to have this matter settled by _____(设定解决事情最后期限). ⑧Thank you for your consideration and I will be looking forward to your reply.
投诉信英语投诉英语字典
投诉是指用法律手段像侵权者提出控诉,那么你知道投诉用英语怎么说吗?下面跟我一起学习关于投诉的英语知识吧。
complain
lodge a complaint
投诉热线 dial-a-cheat confidential hotline ; Complaints Hotline ; Complaint hotline
投诉建议 Complaints proposals ; Suggestion ; complaints ; Complaint and Advice
投诉箱 Complaint Box
提出投诉 Make A Complaint
投诉主任 complaints officer
监督投诉 Monitoring complaints
建议投诉 Feedbacks ; Suggestions and complaints
投诉举报 Complaints Report ; Claim ; complaint and report
取消投诉 Cancel Complaint
1. If you are not happy about a repair, go back and complain.
如果你对 修理 效果不满意,可以再找他们投诉。
2. Beach users have complained about people walking their dogs on the sand.
海滩上的游客投诉有人在沙滩上遛狗。
3. The magazine will desist from such language after receiving complaints.
杂志接到投诉之后将杜绝使用此类语言。
4. People should complain when they consider an advert offensive.
民众如果认为某个 广告 具有冒犯性就应该投诉。
5. The leaflet explains how to complain to the banking ombudsman.
这份传单介绍了如何向银行意见调查官投诉。
6. If you can't get any satisfaction, complain to the park owner.
如果你得不到任何赔偿,向园区所有者投诉。
7. His persistent attempts to complain to his superiors were blocked and ignored.
他一再试图向上级投诉,但都被挡了回来并置之不理。
8. The approach was intended to short-circuit normal complaints procedures.
这种 方法 旨在避开正常的投诉程序。
9. My first attempts at complaining were rather tentative.
我刚开始投诉时很犹豫不决。
10. Mr Charles complained, to no effect.
查尔斯先生投诉无果。
11. We have been bombarded with letters of complaint.
我们接二连三收到了大批的投诉信件。
12. I'm going to complain to the manager about this.
我要就这件事向经理投诉。
13. The most common complaint is about poor service.
最常见的投诉与服务差有关。
14. He has complained of being harassed by the police.
他投诉受到警方侵扰。
15. What would you say to Mrs So-and-so who has called to complain about a noisy neighbour?
要是哪位太太嫌邻居太吵闹,打电话投诉,你跟她怎么说?
VideoJug and Jerry Bilo, an advisor from UK consumer advice service Consumer Direct, tells us how to complain successfully. So follow this guide for the best way to make a complaint.
VideoJug和英国消费者建议服务机构顾问Jerry Bilo告诉我们怎样成功投诉自己的不满。
Step 1: In person
1.亲自投诉
Wherever possible complain in person as you are more likely to get results. Make sure you are taking your complaint to the person in charge, as they will be the one with the authority to settle the complaint. Be assertive but never aggressive.
无论在任何可能的情况下,亲自投诉最有可能得到结果。确保在相关的负责人面前投诉,因为他们才有权处理。态度一定要坚定,但是不要太具攻击性。
Step 2: State your case
2.陈述自己的情况
If you are unhappy with a service or goods you have paid for identify why. Be clear about what is wrong or how you feel you have been mistreated. Say what you want done to rectify the problem. And importantly, give a deadline for action to be undertaken. This ensures the matter is resolved promptly, and if not gives you reason to take further steps.
如果你对服务或购买的物品不满,一定要澄清原因。明确指出哪里做错了,或者你怎样感到自己受到了不合理的招待,说明自己想要怎样来改正这个问题。最重要的是,提出解决这个问题的最后期限。这样可以确保问题立即得到解决,如果不这样的话,请他们给出采取进一步行动的理由。
Step 3: Keep calm
3.保持平静
Be clear and concise at all times, and whatever you do - don't lose your temper. This will only make you appear unreasonable,or even worse: threatening.
无论任何时候都要保持清晰条理,不要发脾气。这只会让你看上去无理取闹,更糟糕的是,让你看上去好像在威胁别人。
If you are complaining over the telephone keep a note of what is said, who you spoke to along with the time and date.
如果你是通过电话投诉,记下一张便条,你向谁投诉,说了什么,具体的日期和时间。
Step 4: In writing
4.记录
Unless your complaint was settled on the spot, always back up a compliant in writing. This particularly crucial if you complained over the phone. Again, reiterate the problem, what you want done about it and set a timescale for the complaint to be rectified.
除非你的投诉立即得到解决,一定要留下文字记录。如果你是通过电话投诉的,这一点更为重要。重申问题所在,你希望对方怎样做,制定对方处理这次投诉的时间表。
Step 5: Keep records
5.保存证据
Look after any receipts, paperwork, photos or other evidence and keep a copy of all correspondence. If your complaint is ignored or not adequately settled you will need this evidence to take things further.
保存好所有 收据 ,文件,照片或 其它 证据,所有通信都留有副本。如果你的投诉被忽略了,或者没有得到充分解决,你需要这些证据来采取进一步行动。
Step 6: Second opinion
6.征求他人意见
It can be useful to seek out a second opinion especially that of a qualified expert if you feel your complaint is not being upheld. This may cost you money that you are unable to recuperate but will help if you need to take legal action.
如果你觉得你的投诉没有得到解决,征求他人的意见也有用处,尤其是自身专家的建议。这会让你耗费一些金钱,但是如果你需要走法律途径的话,这会起到帮助。
Step 7: Don't give up
7.不要放弃
Finally, if your complaint is falling on deaf ears don't give up. Keep persevering until you have gotten an outcome you are happy with. Get advice from a consumer organisation, in the UK this would be Consumer Direct, they will supply further information about resolving your particular complaint.
最后,如果对方没有理会你的投诉,不要放弃。一定要坚持,直到获得满意的结果。向消费者组织征求意见,英国的相关组织是Consumer Direct,他们会为你解决自己的投诉提供进一步的信息。
Don't settle for second rate service, get what you deserve.
不要满足于二等服务,你要得到自己应得的。
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3. 投诉的英语单词
4. BEC英语写作技巧:投诉信的写作模板范文
5. 投诉信英文范文
无论是在学校还是在社会中,大家总免不了要接触或使用作文吧,作文是通过文字来表达一个主题意义的.记叙方法。为了让您在写作文时更加简单方便,下面是我帮大家整理的英语投诉信作文,欢迎阅读,希望大家能够喜欢。
Dear Mr. Chang:
On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Sunny Lee
Manager
Dear Sir/Madam,
Please send us a correction on part of our order WP-11.
All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.
Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly.
Yours faithfully
Dear Sales Manager,
This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 , I went to your store to look for a T-shirt. When I asked a salesperson Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.
I felt that Ms Wang was rude. I hope that you will look into the matter. I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.
Yours,
XX
Dear Manager,
Last weekend,I bought a mobile phone of your company`s on the I find out some serious quality problems of this mobile phone.
First of all,I can`t use this phone to send short messages to my family members or my friends,what is more,mobile phone doesn`t ring when I am making a call.
Secondly,this type phone has been sold who bought your company`s phone can`t find any way to exchange a new phone.
What`s more,the type of your company`s phone is more advanced than other mobilephone` in Chinathere isn`t any suitable spare part of mobile phone,we can`t get it fixed!
All in all,it is said that "customer First".So you must try your best serve for your you should send a new mobile phone to me in a short `t put off your action,customers who bought your company`s phones just like me,we are angry!
Yours,
Bumanyi
Dear Sir or Madam,
I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.
The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.
I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.
Yours sincerely
Li Ming
Dear Sir or Madam,
I used to be a faithful customer of your shopping center for the past years and most of the time i enjoy my experiences of shopping here。However,today i wae irritated by one of your salesman。
Today,i was trying to choose some T—shirts suitable for me,but the first several T—shirts i tried were not my style。Therefore,i ask him if there are more ones that can be recomm end ed by him。Unexpectedly,he was so impatient and said rudely,"How do i know what you like"。I was hurt。
With this letter,i hope i can draw your attention to the flaws in your sales service,which should be improved immediately。
Yours,
XX
Dear Sir,
I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.
However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.
I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.
An early response will be appreciated.
Sincerely yours,
Donna
Dear boss:
Thank you for reading my letter.
Last Sunday is my classmate Mary's went to your restaurant so as to celebrated Mary's your restaurant was not good than I couldn't tolerate that restaurant at service was really bad and the food was most unbearable was the hygiene of the restaurant was horrible,we felt very disgusting.
We complained about the food ,the hygiene and the the service to the his attitude was very pride and he ignored was really provoking!Finally ,the waiter drove us dare he was!
All of us were very am doubt that whether I would come to your restaurant or not.
Yours,
Liming
Dear Manager:
Two weeks ago, I was walking along the street when I saw your a traffic advisement and I stepped into your 't find the domestic by your salesman's sweet words,I spent 2000 Yuan and bought a I took the new fridge couldn't wait a minute and make it work went on quitely well until yesterday. I open the door of fridge as usual, however, a wave of hot smell air is newly- bought fridge didn't produce cold but hot foodcooler has gone can be worse hope you can do with the matter ASAP. My telephone number is 5256745. I am waiting for your reply.
A consumer.
Angel
Dear Sir:
My name is Raymond, I am writing to tell you something about your restaurant questions.
Last Saturday, I was going to your restaurant with my fri end s. We are very hungry, but when we order, your restaurant waiter But ignore our. So my fri end was very angry. Besides, when the waiter come on .my fri end ask her why ignore our, she is very aggressive for us and say you don’t see me I am very busy. So I do hope you can have your restaurant waiter training about etiquette.
Thank you for your time and kind consideration.
Sincerely yours
Raymond
Dear Mr. Gao,
I have to write this plain letter even it is a little bit interruptive to you. I bought a color television in your emporium the other day,but there was no image when I turned it on at home. There might be something wrong with the new-bought TV,so I went back to find the exact salesperson to ask for changing a new one. She refused me without any politeness. Im wondering how can you treat customers like this? Im writing to ask my money back if you can not provide a new one.
Yours Sincerely
XXX
Dear Mr. John ,
I'm one of your I'm now writing and behave of the resident 's association to complain about your making disterb others' normal lifes.
Since you moved in the building three months ago we have received many complaints about your bad behaviors. According to the complaints you have shown very little consideration for the other residents of the example ,you often turned on the music very loudly till every week end your extremely noisey partys last until the early hours of the next morning so that other residents can not have a good words though some residents have talked to you about the noise you made your behavior has no improvement.
A harmony community's life needs every resident's course you are no hope you can realise and stop your improper behavior as soon as you do something to improve the present situation,we will have no other choice but to take legal action.
Your's sincerely
LinYue
下面是我整理的英语投诉信参考范文,以供大家学习参考。
英语投诉信范文之一:
Dear Sir or Madam,
I bought an electronic dictionary from your online store on January 1st,but I found it has some problems after using it for a short period of time.
To begin with,the battery needs recharging after a mere 2 hours of means that I need to carry my charger with me when I go out for a addition,the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with find this to be completely unacceptable.
Therefore,I would like to either change the electronic dictionary for another model that works well or a full help is greatly appreciated.
Yours sincerely,
Zhang Wei
英语投诉信范文之二:
Dear Sir:
With reference to our order No. W98,the 120 computer sets supplies to the above order were delivered the day before yesterday,but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile,we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.
Yours sincerely,
Li Ming
英语投诉信范文之三:
Dear Mr. Chang:
On September 10,our order for 280 women's cotton sweaters was duly received,but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately,and the result shows the damage was due to improper packing,for which the suppliers are definitely responsible.
Needless to say,we have suffered a great loss from this,as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Li Ming
英语投诉信范文之四:
[Directions]:Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement,Do not sign your own name at the end of your letter,using Li Ming instead.
Dear Sir,
I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.
After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃,far from the standard temperture range from 0℃ to 9℃。
This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible?I hope that my problem will get your kind consideration.
Yours faithfully,
Li Ming
[文章点评]
这封投诉信可以说写得非常好,结构很清晰,第一段首先肯定对方按时送货上门的做法,随后简述冰箱出了问题。第二段说明具体问题,第三段提出要求。
经典英文投诉信
有时,遇到不好的事情,需要写英语投诉信,该如何写呢?下面给大家分享一些有关 英语 作文 投诉信,希望对大家有帮助。
有关英语作文投诉信1
Dear Manager,
Now I am writing to tell you that I bought a TV set from your shop several days ago. But when I brought it home and turned it on, I found it didn’t work properly. So I took it back to the shop and told the assistant what had happened. To my surprise, your assistant didn’t help me to solve the problem. On the contrary, he shouted at me rudely and refused to examine it.
I know that your shop enjoys a high reputation of good service, so I bought the TV set in your shop. But today, I am sorry to find that such service should have happened in your shop and your assistant didn’t seriously think of the interests of customers.
I hope you will look into the matter and give me a reasonable explanation. I am waiting to know how you will deal with it. Thank you for your consideration and I am expecting an early reply.
Sincerely yours,
有关英语作文投诉信2
Auguest 14th,2008.
Dear Mr. John ,
I'm one of your neighbours.And I'm now writing and behave of the resident 's association to complain about your making noises.You disterb others' normal lifes.
Since you moved in the building three months ago we have received many complaints about your bad behaviors. According to the complaints you have shown very little consideration for the other residents of the building.For example ,you often turned on the music very loudly till late.Furthermore every weekend your extremely noisey partys last until the early hours of the next morning so that other residents can not have a good rest.Much words though some residents have talked to you about the noise you made your behavior has no improvement.
A harmony community's life needs every resident's effert.Of course you are no exception.We hope you can realise and stop your improper behavior as soon as possible.Unless you do something to improve the present situation,we will have no other choice but to take legal action.
Your's sincerely
LinYue
有关英语作文投诉信3
June 8, 2016
Dear Customer Service Representative,
I am writing to comp[ain about the bad delivery service of your company.
The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.
In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.
I would appreciate anything you can do to help us in this matter.
Yours truly,
(Signature)
有关英语作文投诉信4
Dear manager,
I write this letter to you to make some complaints about the computer I bought in your store yesterday afternoon. There' s something wrong with it. That makes me extremely unhappy.
The computer cannot be properly shut down when I got it back to the office. When I click the shutdown button, it seems that the machine gives no response. And I'm so annoyed with it.
It's obvious that you didn' t carefully examine the machine before you sold it. I think your store should take full responsibility for selling me the defective machine. I insist that you give me a satisfactory reply. I do want you to give back my money as soon as possible.
Sincerely yours,
Jack
有关英语作文投诉信5
8, 2003
Dear Customer Service Representative,
I am writing to comp[ain about the bad delivery service of your company.
The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.
In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.
I would appreciate anything you can do to help us in this matter.
Yours truly,
(Signature)
有关英语作文投诉信集锦5篇相关 文章 :
★ 有关投诉信高中英语作文
★ 高中英语作文投诉信模板及范文
★ 高中英语作文投诉信范文
★ 英文投诉信格式范文
★ 英文投诉信回复范文
★ 有关投诉信的高中英语作文
★ 投诉信范文高中英语作文
★ 高二英语作文投诉信
★ 投诉信模板高中英语作文
★ 关于投诉信的高中英语作文
ToWhomIt MayConcern,MynameisMikeandonJune3rdIhadordered10computerswhichshouldbedeliveredonJune20th.But Ididnot receive anycomputersonthedeliverydate. Even worse, 10dayshaspassedfromJune20th, but noteven haveIreceivedany informationfromyouaboutthedelay.Ineedthosecomputersinurgent,myworkwillbeseriouly delayedwithoutthem. Pleasedoyourbesttohelpprovidemythecomputersin5days,whichisbeforeJuly5th,otherwiseIwillhaveto canceltheorderandmakeaclaimagainstyou.
5 June, 2007Dear Mr. Manager, I’m writing to complain about the poor quality of shoes in your store. One month ago I bought a pair of shoes from your store. It wears well as I like.However, it was broken in less than a month. It disappointed me much. I choose to complain to you because I’m sure you will be able to take back the shoes and pay an indemnity. Yours faithfully Tom
商务英语 信函是国际商务活动的重要交流手段,而商务英语投诉信又是其中不可或缺的一种类型。以下是我整理的一些投诉信模板,希望对 英语学习 者有帮助。投诉信 (1)开头: 自我介绍 ,交代投诉内容,表明本信的目的和要求。 (2)正文:说明情况,讲清利害,分析利弊。告诉对方你因此受到的伤害或不便,提出解决问题的建议,表明希望如何处理。 (3)结尾:表达希望问题得到迅速恰当解决的强烈愿望,希望尽快得到满意的答复。 投诉信经典句型归纳 (1)It is a great pity that we find there is something wrong with… (2)Would you please let me know whether or not you can…as soon as possible? (3)I hope that my problem will get your kind consideration. (4)I am sure there are technical or manmade errors involved. (5)l hope you can make an investigation into this matter as soon as possible. (6)I hope I can get my refund as soon as possible.我希望能尽快收到退款。 (7)I am writing to make a complaint about… (8)If it is not properly settled,I would ask you to give my money back, or I would complain to the concerned authorities. (9)One annoying aspect of your service is… (10)I have been pleased with your services for years,but now I feel very disappointed. (11)I would like to draw your attention to the problem/fault… (12)I am writing to inform you that I find…unsatisfactory. (13)I wish to express my dissatisfaction/disappointment about… (14)It would be highly appreciated if you could… (15)I trust you will take my complaints seriously and… SAMPLE WRITING Directions: You live in a room in college which you share with another student. You find it very difficult to work there because your roommate always has friends visiting. He/She has parties in the room and sometimes borrows your things without asking you. Write a letter to the Accommodation Officer at the college and: 1) ask for a new room next term, 2) you would prefer a single room, 3) explain your reasons. Dear Sir or Madam, I am writing to express/ dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient. I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties. To solve this difficulty/ improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible. Yours sincerely, Li Ming投诉信的结构 (1)开头:自我介绍,交代投诉内容,表明本信的目的和要求。 (2)正文:说明情况,讲清利害,分析利弊。告诉对方你因此受到的伤害或不便,提出解决问题的建议,表明希望如何处理。 (3)结尾:表达希望问题得到迅速恰当解决的强烈愿望,希望尽快得到满意的答复。 二. 投诉信经典句型归纳 (1)It is a great pity that we find there is something wrong with… 令人非常遗憾的是我们发现……有问题。 (2)Would you please let me know whether or not you can…as soon as possible? 你们是否可以告知我能不能尽快…… (3)I hope that my problem will get your kind consideration。我希望您能考虑一下我的问题。 (4)I am sure there are technical or manmade errors involved.我确信出现了技术或人为的错误。 (5)l hope you can make an investigation into this matter as soon as possible.我希望你们能尽快调查此事。 (6)I hope I can get my refund as soon as possible.我希望能尽快收到退款。 (7)I am writing to make a complaint about… 我写信是为了投诉…… (8)If it is not properly settled,I would ask you to give my money back, or I would complain to the concerned authorities. 如果此事不能妥善解决,我将要求退还支付款项,或者向有关部门投诉。 (9)One annoying aspect of your service is… 你们的服务项目中一个令人不满的地方是…… (10)I have been pleased with your services for years,but now I feel very disappointed. 多年来我一直很满意你们的服务,但现在我非常失望。 (11)I would like to draw your attention to the problem/fault… 我想让您知道这个问题/错误…… (12)I am writing to inform you that I find…unsatisfactory. 我写信是为了告诉你,我发现……令人非常不满意。 (13)I wish to express my dissatisfaction/disappointment about… 我想表达我对……的不满/失望。 (14)It would be highly appreciated if you could… 如果你能……我将万分感谢。 (15)I trust you will take my complaints seriously and… 我相信你会认真对待我的投诉,并且…… 三.投诉信参考 范文 : Directions: You live in a room in college which you share with another student. You find it very difficult to work there because your roommate always has friends visiting. He/She has parties in the room and sometimes borrows your things without asking you. Write a letter to the Accommodation Officer at the college and: 1) ask for a new room next term, 2) you would prefer a single room, 3) explain your reasons. Don’t sign your own name at the end of your letter, using“Li Ming”instead. Dear Sir or Madam, I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient. I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties. To solve this difficulty/surmount this difficulty/improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible. Yours sincerely,
英语投诉裤子的投诉信信
a few days ago,i bought a SQ200 cell-phone at the first department store,several days later,i found that it couldn't send messages and take photoes which greatly affected my use. so i want to ask the first department store to change it for me with a new one or give back all the money i paid for the phone.
如果在网上买的裤子不合身,那么和客服进行联系沟通,要么退货,要么返款,还是不要写投诉信了,谁都不容易?
如果在网上买一条裤子裤子不好用英语写投诉信?如下:Dear customer bought a trousers online. But the size isn’t what I defined. I tried contacting the seller but I haven’t got response. So I write to you. Hope you can help me to sort out the .
牛仔裤与实物不符英文投诉信:
Complaint letter jeans
Why jeans are so popular everywhere, you see people, men and women, young and old,wearing jeans. In fact, since the first jeans appeared in newss, magazines or TV, jeans havebecome more and more popular.
I think you often see advertisements like this: "buy thesejeans, they're cheap, they're hard to wear, they're comfortable to buy." first of all, there's nodeception in these advertisements.
Jeans are so cheap that almost everyone can afford one, especially for students and
gamblers. No one will buy more with less. Jeans well dressed and well washed are their
second biggest advantage.
No matter where you go, no matter what you do, you will find that jeans are your good thing. Pure cotton jeans are very comfortable. More importantly, they create a good image and make you look casual, athletic, tough, elegant and exquisite.
Modern fashion comes and goes in a hurry. But thanks to Levi Strauss, jeans are always the first choice of people.
电子词典投诉信英语作文
英语投诉信,相信外贸员也许会从客户那边收到呢?下面是我给大家整理的投诉信英文 范文 ,供大家参阅! 投诉信英文范文 1 Dear Sir or Madam, I am writing to make a complaint against your bad delivery service. I’m afraid that the enclosed CD player doesn’t is the third one I’ve got to return this month. Other than the three I’ve had to return recently,I’ve always found your products to be would be grateful if you could send a replacement and refund my postage. I look forward to your reply and proper resolution of my problem,and will until the end of this week before seeking help from a consumer protection agency or the Better Business contact me by the address on the envelope or by phone at 6668888. Sincerely, Wang Hua 投诉信英文范文 2 Dear Sir or Madam, I bought an electronic dictionary from your online store on January 1st,but I found it has some problems after using it for a short period of time. To begin with,the battery needs recharging after a mere 2 hours of means that I need to carry my charger with me when I go out for a addition,the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with find this to be completely unacceptable. Therefore,I would like to either change the electronic dictionary for another model that works well or a full help is greatly appreciated. Yours sincerely, Zhang Wei 投诉信英文范文 3 Dear Sir: With reference to our order No。 W98, the 120 puter sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged。 The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。 We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing。 We shall be glad if you will replace all 20 sets as soon as possible。 Meanwhile, we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation。 Yours sincerely, Li Ming 投诉信英文范文 4 Dear Sir, I am happy that the refrigerator we ordered last week has arrived on time。 But it is a great pity that we find there is something wrong with the refrigeration facilities。 After we used it for several days。 we found that food stored in the refrigerating partment turned bad quickly。 When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃。 This problem has affected our normal life。 Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration。 Yours faithfully, Li Ming 投诉信英文范文 5 Dear Mr。 Chang: On September 10, our order for 280 women's cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled。 We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible。 Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers。 We ask you to conduct investigation at your end and reply to us。 Sincerely yours, Li Ming 看过投诉信英文范文 的人还看了: 1. 大学英语投诉信范文 2. 商务英语投诉信范文 3. 投诉信范文高中英语作文 4. 高中英语作文投诉信范文 5. BEC英语写作技巧:投诉信的写作模板范文
投诉信是我们生活中常见的一种书信形式,可以用来向有关部门或单位反映自己的问题或不满。下面是一篇关于投诉信的英语作文。Dear Sir/Madam,I am writing to express my strong dissatisfaction with the quality of service I received at your restaurant last night. I visited your establishment with my family and we were extremely disappointed with the overall , the food we ordered took an unreasonably long time to arrive at our table. We waited for over an hour and when the food finally arrived, it was cold and unappetizing. Secondly, the staff were unprofessional and unhelpful. They showed a complete lack of interest in our needs and repeatedly ignored our requests for , the cleanliness of the restaurant was also subpar. The table we were seated at was dirty and the floors were littered with food debris. This not only detracted from the overall ambiance of the restaurant, but also raised concerns about hygiene and believe that as a paying customer, I deserve to receive quality service and a pleasant dining experience. I hope that you will take this complaint seriously and take immediate steps to address the issues mentioned. I look forward to hearing from you ,[Your Name]
有时,遇到不好的事情,需要写英语投诉信,该如何写呢?下面给大家分享一些有关 英语 作文 投诉信,希望对大家有帮助。
有关英语作文投诉信1
Dear Manager,
Now I am writing to tell you that I bought a TV set from your shop several days ago. But when I brought it home and turned it on, I found it didn’t work properly. So I took it back to the shop and told the assistant what had happened. To my surprise, your assistant didn’t help me to solve the problem. On the contrary, he shouted at me rudely and refused to examine it.
I know that your shop enjoys a high reputation of good service, so I bought the TV set in your shop. But today, I am sorry to find that such service should have happened in your shop and your assistant didn’t seriously think of the interests of customers.
I hope you will look into the matter and give me a reasonable explanation. I am waiting to know how you will deal with it. Thank you for your consideration and I am expecting an early reply.
Sincerely yours,
有关英语作文投诉信2
Auguest 14th,2008.
Dear Mr. John ,
I'm one of your I'm now writing and behave of the resident 's association to complain about your making disterb others' normal lifes.
Since you moved in the building three months ago we have received many complaints about your bad behaviors. According to the complaints you have shown very little consideration for the other residents of the example ,you often turned on the music very loudly till every weekend your extremely noisey partys last until the early hours of the next morning so that other residents can not have a good words though some residents have talked to you about the noise you made your behavior has no improvement.
A harmony community's life needs every resident's course you are no hope you can realise and stop your improper behavior as soon as you do something to improve the present situation,we will have no other choice but to take legal action.
Your's sincerely
LinYue
有关英语作文投诉信3
June 8, 2016
Dear Customer Service Representative,
I am writing to comp[ain about the bad delivery service of your company.
The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.
In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.
I would appreciate anything you can do to help us in this matter.
Yours truly,
(Signature)
有关英语作文投诉信4
Dear manager,
I write this letter to you to make some complaints about the computer I bought in your store yesterday afternoon. There' s something wrong with it. That makes me extremely unhappy.
The computer cannot be properly shut down when I got it back to the office. When I click the shutdown button, it seems that the machine gives no response. And I'm so annoyed with it.
It's obvious that you didn' t carefully examine the machine before you sold it. I think your store should take full responsibility for selling me the defective machine. I insist that you give me a satisfactory reply. I do want you to give back my money as soon as possible.
Sincerely yours,
Jack
有关英语作文投诉信5
8, 2003
Dear Customer Service Representative,
I am writing to comp[ain about the bad delivery service of your company.
The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.
In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.
I would appreciate anything you can do to help us in this matter.
Yours truly,
(Signature)
有关英语作文投诉信集锦5篇相关 文章 :
★ 有关投诉信高中英语作文
★ 高中英语作文投诉信模板及范文
★ 高中英语作文投诉信范文
★ 英文投诉信格式范文
★ 英文投诉信回复范文
★ 有关投诉信的高中英语作文
★ 投诉信范文高中英语作文
★ 高二英语作文投诉信
★ 投诉信模板高中英语作文
★ 关于投诉信的高中英语作文