常用的接听电话的英语表达
提高学生的英语口语表达能力已逐渐成为英语教育的重点方面之一。我整理了常用接电话英语,欢迎阅读! 常用接电话英语一 1.接电话必备第一句:自报家门 经典表达: Hello, ABC pany. This is XXX. How may I help you? 您好,ABC公司,我是XXX。有什么可以帮您吗? 举一反三: Good morning. ABC pany. This is XXX speaking. May I help you? Thank you for calling. You’ve reached ABC pany. This is XXX. 2.接电话必备第二句:Ta不在,请稍等片刻。 经典表达: XXX is not available at the moment. Could you hold for a few minutes please? XXX现在无法接听您的电话,您能稍等片刻吗? 举一反三: XXX is with a client now. Would you mind holding for a moment? XXX is currently unavailable. Can you please hold for a moment? We’re experiencing a high volume of calls. Would you please hold? 3.接电话必备第三句:我为您转接。 经典表达: I’ll transfer your call to XXX. 我将为您转接到XXX. 举一反三: I’ll transfer you over to XXX’s line. I’ll put you through. I’ll put XXX on the phone. I’ll get XXX for you. I’ll connet you. 4.接电话必备第四句:稍后再打给您。 经典表达: Would you leave your name and number and I can call you back? 您能留下您的姓名和电话吗?我稍后再打给您? 举一反三: Do you have a number I can reach you back at? I’ll be glad to return your call if you will leave your name and number。 5.接电话必备第五句:您需要留个口信吗? 经典表达: May I take a message for you? 我能为您留个口信吗? 举一反三: Can you leave a message? Would you like to leave a message? Can I transfer you to XXX’s voice mail? 6.接电话必备第六句:您能再重复一遍吗? 经典表达: Would you repeat that please? 请您再重复一次好吗? 举一反三: I beg your pardon? Would you say it once more please? Could you repeat what you just said? 7.接电话必备第七句:感谢致电,结束通话 经典表达: Thank you for your calling, have a nice day. 感谢致电,祝您度过愉快的一天。 举一反三: Thank you for calling, goodbye. Thank you very much, goodbye. 常用接电话英语二 情况一: 打电话的人要找的人不在, 问对方是否要留言 Can I talk to Mark? 我可以跟 Mark 讲话吗? He is out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗? He is not available right now. Can I take a message? 他不在,我可以帮你传话吗? 情况二: 打电话的人要找的人不在, 愿意接受对方的留言 Can I leave a message? 我可以留个话? Yes. Go ahead, please. 可以, 请继续。 Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔。 Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 如果你可以等我一下下, 让我找张纸写下来。 情况三: 打电话的人找的是你自己 Is Daisy there? Daisy 在吗? This is she. 我就是。 注: 男的用 This is he. Youre speaking/talking to her. 你正在跟她说话。注:男的用You‘re speaking/talking to him. This is Daisy. 我就是 Daisy. Thats me. 我就是。 情况四: 对方打错电话 Can I speak to Alexander Walker? 我可以和 Alexander Walker 说话吗? Alexander Walker? Im sorry, but theres nobody here by this name. Alexander Walker? 抱歉, 这里没这个人。 Im sorry. Im afraid youve got the wrong number. 抱歉,恐怕你打错电话了。 What number did you dial? 你打几号? 情况五: 打电话的人要找的人是别人, 请对方稍等 Is Brandon there? Brandon 在吗? Yes, he is. One moment, please. 他在。请稍等。 Hold, please. 请稍等。 Hold on, please. 请稍等。 Let me see if hes here. Hang on. OK? 我看看他在不在。等一下, 好吗? 情况六: 接受对方留言时听不清楚, 希望对方重复 When he es back, can you have him call me at 206 5551212?他回来后, 能不能让他打 206 5551212 这个号码给我? Can you repeat again, please? 能不能请你再重复一次? Say Again, please? 再说一次好吗? Pardon? 抱歉。请再说一次 e again, please? 再说一次好吗? Im sorry? 抱歉。请再说一次 情况七: 跟对方要求跟打电话的人刚刚已经通过话的人再讲话 Can you put Daisy back on? I forgot to tell her something. 你能否请Daisy再来听电话呢? 我忘了跟她讲一件事。 Sure. Ill go get her. 当然! 我这就去叫她。 常用接电话英语三 ,is this 4474716? 喂,是4474716号吗? 'd like to speak to . 我想和王先生讲话。 'm is out right now. 对不起,王先生现在不在。 I know when he'll be back?您能告诉我他什么时候回来吗? is his wife speaking. 我是他的妻子。 I take a message for him?要我转告吗? I have your name,please?请问您是谁? he available? 他能接电话吗? 'll just find out for you.我给您看看他在不在? ,are you still there?喂,您没结束通话吧? is that speaking?请问您是谁? 'm so sorry that I made such an early phone call.对不起我这么早打电话。 do you wish to talk to?您要找谁呀? Sue James in?休?詹姆斯在吗? !Is Sue there?喂!是休吗? ,speaking.是的,我就是。
以前的公司一般有总机,由接线员将电话转接到各部门或者个人。现在很多公司拥有类似的前台服务。那么,如果你是在为别人转接电话的话应当怎么说呢。 I’ll put you through right now. 我现在就帮你转接过去。 I’ll connect you with the department you want. Hold on for a minute. 我将电话转到您需要的部门。请稍后。 I’ll switch you over to Mr. Clark. 我将您的电话转给克拉克先生。 I’m sorry but the number is engaged. We’ll call you if connected. 很抱歉电话占线,如果接通了我们就给您打电话。 英文电话用语 抱歉这么晚打来的说法: 1. I'm sorry to call you so late. 对不起这么晚打电话来。 2. I hope I didn't catch you at a bad time. 抱歉这种时候找你。(含有希望没有打扰到你的意思) 3. I hope I didn't wake you up so early. 我希望这么早没有吵到你。 4. I'm sorry to call you so early. 对不起这么早打电话来。 5. I'm sorry to bother you at this hour. 很抱歉在这时打扰你。 有急事时的表达方法: 1. It's urgent. Could I have her mobilephone number? 我有急事,可不可以告诉我她的手机号码? 2. Could you tell me where I can reach her? 能不能告诉我在哪里可以找到她? 3. This is an emergency. I need to get in contact with him right now. 能不能告诉我在哪里可以找到他。 若对方不在的说法: 1. It's nothing important. 没什么重要事。 2. It's nothing urgent. Thank you ,good-bye. 没什么要紧事,谢谢您,再见。 3. I'll call her again. 我会再打给她。 4. I'll call back later. 我稍后会再打来。 5. Please ask Miss Chen to call me back. 请陈小姐给我回电话。 6. Could you tell her to call Carol as soon as possible? 能不能请她尽快打电话给卡洛? 7. Ask her to call Carol at home after seven, please. 麻烦她在七点后打电话到卡洛家。 8. Can I leave a message? 我可以留言吗? 9. Please have her return my call.请她回电话给我。 10. Could you ask him to to call me back? 可以请他给我回电话吗? 11. Please tell her Carol called. 请告诉她卡洛找她。 12. Let me call back later again. Thank you. 我稍后再打电话来。谢谢你。 13. Please tell him to phone 2233-4455. 请他给2233-4455回电话. 打错电话 1. I'm sorry I have the wrong number. 抱歉我打错电话了。 (打错电话通常用:have the wrong number 表示) 2. Is this 02-2718-5398? 这里是02-2718-5398吗? 3. Sorry to have bothered you. 很抱歉打扰你了。 4. I'm sorry. I think I must have dialed the wrong number. 很抱歉。我想我一定是打错电话了。 5. Could I check the number? Is it 2211-3344 我可以核对一下电话号码吗?是不是2211-3344? 解析:1. 区域号码是 area code2. 电话号码的念法: 02-2211-3224念成:area code zero-two, two-two-one-one-three-two-two-four.* 0 可念成 oh 或 zero* 22 可念成 two-two 或 double two 订购商品及询问 1. I'd like to place an order for your party dress from your catalog. 我想要订你们目录上的晚礼服。 2. May I order some flowers? 我可以订些花吗? 3. How can I pay for this item? 我要怎么付款? 4. I'd like to buy the car on your TV commercial. 我想要买你们电视广告上的汽车。 5. Please send me your catalogue. 请寄目录给我。 6. Do you have any life Menu Magazine tenin stock? 你们第十期的“生活菜单”还有存货吗? 7. How long will it arrive? 需要多久才会送到呢? 8. The Product you sent to me is not what I ordered. 你们送来的产品不是我订的东西. 9. I'm calling about an order I placed a month ago. It hasn't arrived yet. 我打电话是因为一个月前我订的东西。产品到现在都还没到。 解析: 1. 现在电话或网络订购在国内也很流行,即使是人在国内你也可以订购外国目录上的产品。但在打电话前一定要先记下商品的型号及尺寸,以节省通话时间。 2. commercial有(电视、广播中的)商业广告之意,也可说成commercial film, 简称为. 。而advertisement则指(平面的)广告,简称为ad; advertisement mail 是广告邮件; advertisement column是广告栏,这些都是很常用到的。 3. place 有开出订单之意。ie: to place an order with sb. (和某人订订单) 听不清楚 1. Sorry, I didn't catch you.对不起,我听不懂你说的。 2. Sorry, I didn't understand. 抱歉,我听不懂。 3. Sorry, I didn't get what you said. 对不起,我没听懂你说的话。 4. I can't hear you very well. 我听不太清楚。 5. I can barely hear you. 我几乎听不到你说的。6. I'm having trouble hearing you. 我听不清楚。 7. We have a bad connection. 通讯效果不太好。8. I can't catch what you are saying. 我听不太清楚你说的话。 发生上面的情况,你可以请对方在重复一遍,你可以说: 1. Pardon?请再说一遍好吗? 2. Excuse me? 请再说一遍?上列两句都是对不起之意,但用在会话上,如果后面没有接说明,并且语尾上扬,就是要对方再说一次。听到这句话时就要知道对方要自己再说一遍。 3. I beg you pardon? 能请你再说一遍吗?(此句有请求对方原谅及再说一次的意思) 4. Could you repeat that, please? 能请你再说一遍吗? 5. Would you say that again? 你能再说一遍吗? 请对方说慢点的说法: 1. Would you speak more slowly? 你能再说慢一点吗? 2. Could you speak up a little? 你能在大声一点吗?(speak up 大声说=speak out) 3. Would you speak more clearly? 你能再说清楚一点吗? 4. Would you explain more for me? 可以为我解释一遍吗? 5. Please speak a little louder. 请讲大声一点。 6. Would you slow down, please?清说慢一点好吗?
标准的英语会对英语学习者产生积极的影响。许多英语学习者都想要说一口地道的英语。我整理了关于常用接电话英语口语,欢迎阅读!
接听:Hello/Good morning/...
自报姓名:(This is) ...speaking.
问对方姓名:Who's that speaking?
好久不见的老朋友:Hey,it's you!/Fancy hearing from you!
寒暄:How are you?
回答对方问候: you./Pretty a lot./Not bad./Couldn't be better.
其它客套话:How is your business?/How are things going on with you?/How is your family?
转接找别人的电话:Hold on,please./Just a will switch the line to him./Let me put through to him.
别人不在:He is not at his desk right you leave a message?/Could you call him later?/Could you please call his mobile?
Thanks for calling./Nice to have your call./Pleased to talk with you.
告别:Talk to you later./Take care./Bye bye./See you.
You are welcome./My pleasure.
Answering the phone 接电话
Good morning/afternoon/evening, York Enterprises, Elizabeth Jones speaking.(早上/下午/晚上好,XX公司,我是XX)
Asking for the caller’s name 询问打电话的人的名字
Who’s calling, please? 请问您是哪位?
Could I take your name, please? 请问您是哪位?
Introducing yourself 介绍自己
This is Paul Smith speaking. 我是XX
Hello, this is Paul Smith from Smith Brothers Ltd. 您好,我是XX公司的XX
Asking for someone 打电话找某人
Could I speak to John Martin, please? 我可以找下XX吗?
I’d like to speak to John Martin, please. 我要找XX
Could you put me through to John Martin, please? 您能帮我接通XX吗?
Could I speak to someone who …我要找XX
Explaining absence 解释某人不在
I’m afraid Mr Martin isn’t in at the moment. 抱歉XX现在不在。
I’m sorry, he’s in a meeting at the moment.抱歉,他现在正在开会。
I’m afraid he’s on another line at the moment. 抱歉,现在他正在另外一条电话线接电话。
Putting someone on hold 请某人不挂电话等待
Just a moment, please. 请稍等!
Could you hold the line, please?您可以稍等下吗?
Hold the line, please. 不要挂断,请稍等。
Problems 问题
I’m sorry, I don’t understand. Could you repeat that, please? 抱歉,我不太明白,您能重复一下吗?
I’m sorry, I can’t hear you very well. Could you speak up a little, please?抱歉,我听的不是太清楚,您能再大点声音吗?
I’m afraid you’ve got the wrong number. 抱歉您打错电话了。
I’ve tried to get through several times but it’s always engaged.我试着打了几次,但总是占线。
Could you spell that, please? 您能拼写下吗?
Putting someone through (connecting someone) 接通某人
One moment, please. I’ll see if Mr Jones is available. 稍等,我看下XX是否方便。
I’ll put you through. 我帮您接通。
I’ll connect you.我帮您接通。
I’m connecting you now.我正在帮您接通
Taking a message 留言
Can I take a message? 我可以帮忙留言吗?
Would you like to leave a message?你要留言吗?
Can I give him/her a message? 我能给他/她带个口信吗?
I’ll tell Mr Jones that you called. 我会告诉XX您打过电话
I’ll ask him/her to call you as soon as possible. 我会让他尽快打给您的。
打电话 接电话
,is this 4474716?
喂,是4474716号吗?
'd like to speak to .
我想和王先生讲话。
'm is out right now.
对不起,王先生现在不在。
I know when he'll be back?
您能告诉我他什么时候回来吗?
is his wife speaking.
我是他的妻子。
I take a message for him?
要我转告吗?
I have your name,please?
请问您是谁?
he available?
他能接电话吗?
'll just find out for you.
我给您看看他在不在?
,are you still there?
喂,您没挂断吧?
is that speaking?
请问您是谁?
'm so sorry that I made such an early phone call.
对不起我这么早打电话。
do you wish to talk to?
您要找谁呀?
Sue James in?
休·詹姆斯在吗?
!Is Sue there?
喂!是休吗?
,speaking.
是的,我就是。
接电话的英语表达
1、answer the phone 接电话。 2、to lift the telephone 接电话。 3、to pick up the telephone 接电话。 4、get on the phone 打电话;拿起电话。
接听电话常用英语
下面是我整理的接听 电话英语 怎么说,欢迎大家阅读! 1.to pick up the telephone 2.to lift the telephone 3.put sb.on to 4.answer the telephone 5.answer the phone Examples: 他懒得甚至不愿接电话. He was too lazy to bestir himself even to answer the telephone. 我打了电话,但没有人来接电话.I telephoned,but nobody answered the telephone. .乔接电话时,史密斯在偷笑,因为他知道那是一个开玩笑的电话. Smith was laughing up his sleeve when Joe answered the phone because he knew the call would be a joke. 电话铃声响时请你接电话好吗? Will you answer the telephone if it rings? 他在开会,没空来接电话. He is in conference and cannot come to the telephone.
标准的英语会对英语学习者产生积极的影响。许多英语学习者都想要说一口地道的英语。我整理了关于常用接电话英语口语,欢迎阅读!
接听:Hello/Good morning/...
自报姓名:(This is) ...speaking.
问对方姓名:Who's that speaking?
好久不见的老朋友:Hey,it's you!/Fancy hearing from you!
寒暄:How are you?
回答对方问候:Fine.Thank you./Pretty well.Thanks a lot./Not bad./Couldn't be better.
其它客套话:How is your business?/How are things going on with you?/How is your family?
转接找别人的电话:Hold on,please./Just a moment.I will switch the line to him./Let me put through to him.
别人不在:He is not at his desk right now.Could you leave a message?/Could you call him later?/Could you please call his mobile?
Thanks for calling./Nice to have your call./Pleased to talk with you.
告别:Talk to you later./Take care./Bye bye./See you.
You are welcome./My pleasure.
Answering the phone 接电话
Good morning/afternoon/evening, York Enterprises, Elizabeth Jones speaking.(早上/下午/晚上好,XX公司,我是XX)
Asking for the caller’s name 询问打电话的人的名字
Who’s calling, please? 请问您是哪位?
Could I take your name, please? 请问您是哪位?
Introducing yourself 介绍自己
This is Paul Smith speaking. 我是XX
Hello, this is Paul Smith from Smith Brothers Ltd. 您好,我是XX公司的XX
Asking for someone 打电话找某人
Could I speak to John Martin, please? 我可以找下XX吗?
I’d like to speak to John Martin, please. 我要找XX
Could you put me through to John Martin, please? 您能帮我接通XX吗?
Could I speak to someone who …我要找XX
Explaining absence 解释某人不在
I’m afraid Mr Martin isn’t in at the moment. 抱歉XX现在不在。
I’m sorry, he’s in a meeting at the moment.抱歉,他现在正在开会。
I’m afraid he’s on another line at the moment. 抱歉,现在他正在另外一条电话线接电话。
Putting someone on hold 请某人不挂电话等待
Just a moment, please. 请稍等!
Could you hold the line, please?您可以稍等下吗?
Hold the line, please. 不要挂断,请稍等。
Problems 问题
I’m sorry, I don’t understand. Could you repeat that, please? 抱歉,我不太明白,您能重复一下吗?
I’m sorry, I can’t hear you very well. Could you speak up a little, please?抱歉,我听的不是太清楚,您能再大点声音吗?
I’m afraid you’ve got the wrong number. 抱歉您打错电话了。
I’ve tried to get through several times but it’s always engaged.我试着打了几次,但总是占线。
Could you spell that, please? 您能拼写下吗?
Putting someone through (connecting someone) 接通某人
One moment, please. I’ll see if Mr Jones is available. 稍等,我看下XX是否方便。
I’ll put you through. 我帮您接通。
I’ll connect you.我帮您接通。
I’m connecting you now.我正在帮您接通
Taking a message 留言
Can I take a message? 我可以帮忙留言吗?
Would you like to leave a message?你要留言吗?
Can I give him/her a message? 我能给他/她带个口信吗?
I’ll tell Mr Jones that you called. 我会告诉XX您打过电话
I’ll ask him/her to call you as soon as possible. 我会让他尽快打给您的。
打电话 接电话
1.Hello,is this 4474716?
喂,是4474716号吗?
2.I'd like to speak to Mr.Wang.
我想和王先生讲话。
3.I'm sorry.Mr.Wang is out right now.
对不起,王先生现在不在。
4.May I know when he'll be back?
您能告诉我他什么时候回来吗?
5.This is his wife speaking.
我是他的妻子。
6.Can I take a message for him?
要我转告吗?
7.May I have your name,please?
请问您是谁?
8.Is he available?
他能接电话吗?
9.I'll just find out for you.
我给您看看他在不在?
10.Hello,are you still there?
喂,您没挂断吧?
11.Who is that speaking?
请问您是谁?
12.I'm so sorry that I made such an early phone call.
对不起我这么早打电话。
13.Who do you wish to talk to?
您要找谁呀?
14.Is Sue James in?
休·詹姆斯在吗?
15.Hello!Is Sue there?
喂!是休吗?
16.Yes,speaking.
是的,我就是。
接电话的英文翻译answer the phone。
音标:英[ˈɑ:nsə ðə fəun] 美[ˈænsɚ ði fon]
释义:接电话
Please answer the phone 请接电话 ; 请你接一下电话
Answer The Phone Pyronaridine 接电话咯
Go Answer The Phone 快去接电话
Who answer the phone 是谁接电话
Answer The Phone Call 负责电话转接
1、He or she is unlikely to answer the phone, speak to anyone and do anything except sit and watch.
他/她不接电话、不跟任何人讲话、也不做任何事,只是坐在那里盯着电视看。
2、It might mean standing to answer the phone and pacing the room, tapping your feet on the floor as you work.
比如,你可以站着接电话、可以在房间里溜达、办公时双脚可以拍拍地板。
3、Nancy: This is considered a polite way to answer the phone, either at home or in business.
在家或公司这都是一种有礼貌的接电话方式。
4、Babe:I called arnold,but no one seems to answer the phone.
我打电话给阿诺,但没有人接电话。
5、I answer the phone call.
我来接电话。
下面是我整理的英语接电话常用语,欢迎大家阅读!
英语接电话常用语一:
1、ABC Corporation. May I help you?
这里是ABC公司,我能帮你什么吗?
这句话算是制式的讲法。一般接起电话的人通常会先报公司的名字 "ABC corporation", 然后再说, "May I helpyou?" 或是如果要更客气一点的话则可以说 "How can I help you?" (我该怎么帮你?),因为这样的问法表示我'该'怎么帮你, 而非我'需不需要'帮你? 但基本上 "May I help you?" 跟 "How can Ihelp you?" 都很常见就是了。
不过如果是机器接的电话, 则听到的多半是这样, "Thanks for calling ABC corporation, ifyou know your party's last name or extension, press 1. If you want toreceive information or publication, press 2. If you want to talk to theoperator, press the pound sign or remain on the line." (感谢你打电话到 ABC 来,如果你知道你要找的人的姓或是分机号码, 请按1, 如果是想要本公司的简介或出版品, 请按2, 如果是要找总机, 请按#, 或是请别挂断。
2、 I'll put her on the phone. Just a second。
我会请她听电话, 请等一下。
Put someone on the phone 这个 短语 就是说请某人听电话。例如你打电话找你女朋友, 结果女朋友的同事接了电话,就开始跟你东扯西扯, 问你们昨天是不是吵架了啊? 什么时候要结婚啦,这时如果你实在不想跟她讲了, 就可以说, "Could youplease just put her on the phone?" (你能不能请她来听电话啊?) 反过来如果今天是你接到了电话,结果要找的是别人,你就可以说, "Ok. I'll put her on the phone. Just a second." (好,我会请她听电话, 请稍等一下。)
上面讲的 put someone on the phone, 指的多半是只有一部电话时, 但如果像公司里有许多分机,则用"转接"transfer 或是 redirect会比较恰当, 例如同样的情况你可以说, "I'm transferring yourcall." 或是 "I'm redirecting your call." (我帮你转接她的分机。) 如果是接线生转接的话,他们有时就只简单地说, "One moment, please." 或是, "OK. I'll put you through."
3、 And you are?
请问您是?
如果人家打电话来是要找你的上司, "May I talk to your manager?" (我能不能跟你们经理讲话?)这时你总不能糊里糊涂地就把电话拿给经理说,说不定人家是打电话来跟你经理勒索一百万的呢! 所以通常我们一定要先确定打电话来的是谁。最客气的问法是, "Whom I am speaking with?" 或是 "Whom am I talking to?"(我正在跟谁讲话呢?) 但是人家一听是像我这种小毛头打电话找他们经理,他们就会用比较口语的说法, "And you are?" (你是?)如果人家这样问我, 我就可以答, "This is ..."
像是 "And you are?" 这么口语的英文书上大概学不到, 但这却是外国人天天在用的 句子 ,只怕你学了之后还不敢用。其实真的不用怕,越简单的句子大家越听得懂。而且事实上 "And you are?" 这句话还有许多适用的场合,例如在公司的接待处 (reception)。 来访的客人如果说, "I'm looking for Mr. Wolf." (我要找伍夫先生)接待小姐就可以反问他, "And you are?" (你是?) 所以像这种简单又好用的句子大家一定要记起来喔!
4、 Would you mind holding for one minute?
你介不介意稍微等一分钟啊?
在美国如果有机会打电话给客户服务 (Customer Service)部门, 如果没意外的话都会听到以下的电话录音, "All ofour representatives are currently busy serving their customers. Yourcall will be answered in approximate 5 minutes" (我们所有的客服人员都在忙着服务他们的顾客,请等五分钟后, 就会有人接听你的电话), 然后十分钟过去了, "Please continue to hold, your call isvery important to us." (请继续等候, 你的来电对我们非常重要)。 可以想象,大家对这种无止境的等待是深恶痛绝的。所以要记得, 如果人家打电话来, 千万不要因为听不懂就说, "Hold on", 然后就跑去求救兵, 这对打电话来的人是十分不礼貌的。
如果万不得已一定要请他稍候, 我们要客气一点地说, "Would you mind holding for one minute?"所以记得要给对方一个明确的时间, 例如 one second 或是 five minutes 不要让对方无止境地等下去。但是如果一分钟到了你还没忙完,则最好再说一次, "Sorry, I am still on the phone. Could youhold for another minute?" (对不起, 我还在讲电话, 能不能再请你稍候一分钟。)
5、 He's out for lunch. Would you like to try again in an hour?
他出去吃午餐了,你要不要一小时后再打来?
受到中文的影响,许多人要讲某人'出去'吃午餐了常会说成, "He went out for lunch." 其实这个 went是多余的, 通常只讲 be out for something 就行了。 如果要再简化一点, 单说, "He is on lunch." 或是"He is on (lunch) break." (他正在休息时间。)
如果别人要找的人不在,通常我们有两种选择,第一种是请别人晚点再打来, 除了像例句用 try again/ call again之外, 我们也可以用 call back/ try back 这样的讲法. 例如你可以建议别人, "Why don't you callback in 30 minutes?" (你何不 30 分钟后再打来呢?) 第二种选择就是请对方留言, 客气一点的讲法是,"May Itake a message?" 或是 "Would you like to leave a message?" (你想留言吗?)
6、 She is not here but you can call her machine。
她不在这里, 但是你可以打她的电话答录机。
国外的很多电话都有录音功能,叫 answering machine 或是也有少数人叫 answer machine,但是在一般的对话中常常简称 machine, 例如 "You can call her machine." 就是说,你可以打她的电话答录机留言. 或是你打电话给某人, 但你想他很可能不在,这时你就可以说, "I'm expecting amachine." (我想会是电话答录机接的电话。) 如果是 "I want to check my machine."则是说我要检查电话答录机里的留言。
记得喔! 通常人家讲 someone's machine 时百分之九十九都是指电话答录机而言, 你可别傻傻地问人,"Answering machine?" 像六人行 (Friends) 里有一集 Chandler 说, "I got hermachine." 结果 Joey 还呆呆地问他, "Her answering machine?" Chandler 就讽刺 Joey的无知说, "No. Interestingly enough, her leaf blower (machine) picked upthe phone." (很有趣喔, 不是电话答录机喔! 而是她的吹落叶机接的电话。) 注: 美国的落叶都不是用扫的, 而是用吹的,很神奇吧? 而 leaf blower 就是那种背在身上拿来吹落叶的机器啦!
7、 I'm interested in your CRM software. Can you give me a quote?
我对你们的客户关系管理软体有兴趣, 能跟我报个价吗?
之前讲的都是别人打电话进来要怎么回答, 现在要讲的是如果你打电话给别的公司要怎么讲。 通常你会打电话给别的公司不外乎以下几种状况:询价,下订单, 追踪订单, 应征工作, 推销产品等等。 首先讲讲询价。 如果只是要请对方大略地估个价钱, 你可以说, "Can yougive me a quote?" 或 "Can you give me an estimate?" 但是提醒大家, 这个 quote 发/kwot/ 的音, 记得要特别强调那个 /wo/ 的音, 不然老美会以为你在说 coat /kot/ 或是 court /kort/这个字, 那可就错大了,所以最好的办法就是用 estimate, 这个字是绝对不会发错的。
另外, estimate 和 quote 也可以指'报价单'而言,例如你可以要求别人, "Can you send me a sample with an estimate ASAP?" (能不能请你尽快送一份样品和报价单给我?)
8、 I'd like to place an order for a DL-1100 color printer。
我想要下一份DL-1100 彩色印表机的订单。
以前每次为了买东西而打电话给人家, 我都直接说, "I want to buy this, I want to buy that."当然啦! 要买东西的人最大, 不管你说什么别人都一定会想办法把东西卖给你的。 只是你如果直接说 buy 听来比较像是日常生活在说的对话。如果像是公司要采购商品时,最好正式一点用 order, 或是更完整一些说 place an order for, 例如 "I want toorder a color printer." 或是, "I want to place an order for a colorprinter." 都是不错的用法。
9、 I'm calling to check my order status。
我打电话来查看我订单的状况。
如果不会这样说,那你可能会用, "I ordered something yesterday. Can you check ifyou've shipped it or not?" 这句话听起来是不是有点啰嗦呢? 其实只要简简单单地说 "I want to checkmy order status." 或是 "I want to track my order status." 就能完整地表达这句话的意思了。
同样的,如果在机场你也可以用这句话来查一下航班的信息,比如那班飞机有没有晚点, 大概几点会到,只要用一句"I wanna check passenger status." 就可以了。
10、 I was referred to you by Mr. Gordon。
是Gordon 先生介绍我来的。
打电话到别人公司如果是有求于人的话,例如要去应征啦或是推销东西啦, 最好能先攀点关系啦! 例如最常用的招数, 我是某某人介绍来的,就是 "I was referred to you by someone." (注意, 介绍在这里用 refer 而不是用introduce。) 还有呢? 如果你今天拿到了该公司的折扣券, 最好也是开宗明义地说, "I got your number from acoupon, which says your product is 50% off today." (我是根据你们折扣券上的号码打过来的,它上面写着今天产品五折优待。) 这样子让他想赖都赖不掉。总之呢? 先表明自己是怎么搭上这条线的, 这样子别人才不会有突兀的感觉啦。
英语接电话常用句子精选:
1.I would like to talk to Mr.Liu.
我想请刘先生来听电话。
2.May I speak to your boss?
我想和你们的老板讲话好吗?
3.May I speak to Mr.Johnson,please?
我想请约翰逊先生听电话好吗?
4.Is there anyone who can speak English?
请问有没有会讲英语的?
5.Give me someone who can speak English.
找一位能讲英语的人来。
6.I would like to talk with someone in charge.
我想请你们负责人讲话。
7.I would like to talk to your chief.
我想请你们主管讲话。
8.Let me talk to Mr.Wang.
我要请王先生讲话。
9.Can I speak to Mr.Li?
我能请李先生讲话吗?
10.When is he expected to be back?
他什么时候回来?
12.Can you tell me what time Mr.Chen will be back?
你能否告诉我陈先生何时会回来?
13.Who is this,please?
请问你是哪一位?
14.Who is calling,please?
请问你是谁?
15.May I have your name?
请问你姓名?
16.Whom are you calling?
你要找谁?
17.Will you please spell his name for me?
请你把他的名字拼给我好吗?
18.Please say it again.
请再说一遍。
19.Will you please repeat it ?
请你重说一遍好吗?
20.Would you speak a little louder?
请你说大声一点好吗?
21.Will you speak up,please?
请你大声一点好吗?
22.Will you speak more slowly?
请你说慢一点好吗?
23.Mr.Wang is not in now.
王先生现在不在此地。
24.He is not in now.
他现在不在这里。
25.He has not come in yet.
他还没有来。
26.He will be here in 30 minutes.
他在30分钟内会到这里来。
27.He has gone home.
他已经回家去了。
28.He has left already.
他已经离开了。
29.He is attending a conference now.
他现在正在开会。
30.He is in conference.
他正在开会。
31.May I take your message?
你需要留言吗?
32.May I have him call you back?
要我请他回你的电话吗?
33.I am sorry Mr.Chen is unavailable,would you like to speak to anyone else?
抱歉陈先生不在,你要不要跟其他人讲话?
34.I will transfer this call to Mr.Chen.
我把这个电话转给陈先生。
35.Would you hold the line,please,I will find out his number for you.
请你不要挂断,我替你找他的号码。
36.I am sorry to keep you waiting.
真抱歉,让你久等了。
37.His extension number is 285.
他的分机号码是285。
38.He is speaking on another phone.
他正在接听别的电话。
39.Would you please take a message?
请你代我留话好吗?
40.Would you like to leave any message?
你要留什么话吗?
41.I would like to place a station_to_station call.
我要打一个叫号电话。
42.I would like to place a person_to_person call.
我要打一个叫人电话。
43.I don't know how to do that.
我不知道怎么打。
44.Will you accept the charge.
你愿意付电话费用吗?
45.Where is the telephone office?
电话局在什么地方?
46.Is there a public phone near here?
这附近有公用电话吗?
47.Do you have a coin for the phone?
你有打电话的硬币吗?
48.How do I call this number?
这个号码怎样打?
49.Do you have a phone book(directory)?
你有电话簿吗?
50.I would like to make a long distance call to Taibei.
我想打个长途电话到台北去。
51.I want to make an overseas call to the United States?
我想打个电话到美国去。
52.How much is a call to the United States?
打一个电话到美国去需要多少钱?
53.Will you please call me back?
请你回我一个电话好吗?
54.May I use your telephone?
我可以用你的电话吗?
55.Someone is using the phone.
有人在用电话。
56.Do you have an extension?
你有分机吗?
57.We don't have an extension.
我们没有分机。
58.There is a phone booth in the corner.
在转角处有个电话亭。
59.It is a pay phone.
那是一个付费电话。
60.Whom do you want to call?
你要打电话给谁?
61.I want to make a local call.
我要打个市内电话。
62.What is the number?
号码是多少?
63.I don't know the phone number.
我不知道电话号码。
64.Call information for the number.
打查号台查询电话号码。
65.The phone seems to be out of order.
电话好像出故障了。
66.I tried several times to call,but there is no answer.
我打了几次,但是没有人回答。
67.I'm going to dial the number.
我要拨这个号码。
68.The telephone is ringing.
电话铃响了。
69.No one is answering the phone.
没有人接电话。
70.My friend phoned me at 10 a.m.yesterday.
我的朋友昨天上午10点打电话给我。
71.The phone is busy.
电话占线。
72.Sorry to have kept you waiting.
抱歉使你久等了。
73.Who do you want to speak to?
你要跟谁讲话?
74.What number are you calling?
你打什么号码?
75.Operator,you gave me a wrong number.
总机,你给我接错号码了。
76.Where are you calling from?
你从哪里打来的?
77.I'm calling from a public phone.
我打的是公用电话。
78.Contact me by telephone.
电话跟我联络。
79.I will be in between six and eight.
我6点至8点都在。
80.I will be here all night.
我整晚都在这里。
81.All right,I will be waiting for you.
好的,我会等候你的。
英语电话用语的常用表达
英语是国际经济、技术、信息等交流中应用最广泛的语言,也是我国基础教育中最主要的外语课程。我精心收集了关于常见的英文电话用语,供大家欣赏学习!
情况 (一) 打电话的人找的是你自己
打电话来的人
你 (接电话的人)
Is Daisy there? (Daisy 在吗?) Speaking. 我就是.
This is she. 我就是. (注: 男的用 "This is he.")
You're speaking/talking to her. 你正在跟她说话. (注: 男的用 "You're speaking/talking to him.")
This is Daisy. 我就是 Daisy.
That's me. 我就是.
情况 (二) 打电话的人要找的人不在
打电话来的人
你 (接电话的人)
May I speak to Mr. Gates? (请问 Gates 先生在吗?)
He's not here right now. 他现在不在这里.
He's out. 他出去了.
He's in a meeting right now. 他现在正在开会.
You've just missed him. 你刚好错过他了.
He's just stepped out. 他刚好出去了.
情况 (三) 打电话的人要找的人不在, 问对方是否要留言
打电话来的人
你 (接电话的人)
Can I talk to Mark? (我可以跟 Mark 讲话吗?)
He's out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗?
He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗?
情况 (四) 打电话的人问他要找的人何时回来
打电话来的人
你 (接电话的人)
Do you know when he will be back? 你知道他什么时候会回来吗?
I'm sorry. I don't know. 抱歉, 我不知道.
I have no idea. 我不知道.
He should be back in 20 minutes. 他应该二十分钟内会回来.
情况 (五) 打电话的人问他要找的人在哪里
打电话来的人
你 (接电话的人)
Do you have any idea where he is? 你知道他在哪里吗?
Sorry. I don't know. 抱歉, 我不知道.
He's at work right now. Do you want his phone number?
他现在在上班.你要不要他的电话号码?
情况 (六) 打电话的人要找的人不在, 愿意接受对方的留言
打电话来的人
你 (接电话的人)
Can I leave a message? 我可以留个话?
Yes. Go ahead, please. 可以, 请继续.
Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔.
Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down.
当然, 如果你可以等我一下下, 让我找张纸写下来.
Hello. Is there Susan speaking?喂,是苏珊吗?
Who?谁啊?
Tian Yuan.田园。
You must have the wrong number.你一定打错电话了。
Oh, I'm sorry.噢,对不起。
Is Li Ying in?李英在家吗?
Wrong number.打错电话了。
Isn't this the Nanjing University?请问是南京大学吗?
No. It's not.不是。
Oh. I'm sorry.噢,对不起。
May I please speak to Ling Ling?我可以和玲玲讲话吗?
There is no one here by that name.这里没有玲玲这个人。
Is this five-two-one double eight six-four?这里是521-8864吗?
No. This is five-two-one double eight three-five.不,这里是521-8835。
Oh. I'm sorry.噢,对不起。
That's all right.没关系。
Are you sure you are dialing the right number?你确定你打的号码是对的吗?
What number are you trying to dial?你要的电话是什么号码?
No one lives here by that name.这里没有人叫那个名字。
I'm sorry. I dialed the wrong number.对不起,我打错电话了。
May I speak to the head of the household?我可以请户主听电话吗?
May I ask who's calling?请问你是谁?
I am calling on behalf of the Private Teacher Company.我代表家教公司给您打电话。
This is Susan with Jiaotong University student. May I have your name, sir?我是交通大学的在校生苏珊,请问您贵姓?
My name is Li.我姓李。
Excuse me, Mr. Li. Do you have children, Mr. Li?打搅了,李先生。您有孩子吗?
Yes.有。
Great. I believe you must care for his educations.太好了。我相信你肯定很关心他的教育吧。
You probably heard about it. We have private teachers in our holiday.或许你已经听说过。我们交大的学生在假期间做家教。
We will help your children in learning lessons in their free time.我们可以帮助您的孩子在他们空闲时学习功课。
We are running a special offer on this holiday.我们在这个假期有个特价优惠。
You might want to know more about it.我想你肯定想多了解点吧。
May I ask who I am talking to?请问你是谁?
I am a representative of Politics Association.我是政治协会的代表。
I am calling for the A company.我是代表A公司打电话来的。
This is Wang with China Bank.我是中国银行的王先生。
Maybe you read our ads in the newspaper.也许你在报纸上看过我们的广告。
Maybe you saw our commercials on TV.也许你在电视上看过我们的广告。
Let me give you more detail.让我来详细说明。
I would like to tell you more about it.我很乐意向你说得更详细一点。
Mr. Lu, we are very pleased to be able to offer this product to you.陆先生,我们很高兴能提供这个产品给您。
Would you please repeat your offer again?能否再说一遍您的优惠?
Oh. Your offer sounds interesting.哦,您所给的优惠听起来蛮吸引人的。
Yes. This product will save you a lot of money and time.是的。这个产品可为你节省很多的钱和时间。
And plus, if you are not completely satisfied, you can return it to us.并且,如果您不是百分百的满意,你可以将产品退还给我们。
So, it's virtually risk-free for you.所以,事实上对您而言,是完全没有风险的。
Hello. This is a representative of Zhongyou Department Store.喂,您好。我是中友百货的。
Sir, everything now is offered with a great discount.先生,所有的东西都在打很大的折扣。
I am sure you would like to know more about it.我相信您一定想知道详情。
I am sorry. I am not free right now.对不起,我现在很忙。
Sir, this offer will expire this week.先生,这次特价这个礼拜就结束了。
This is the last chance you can get up to 60 percent discount.这是您可以得到6折的最后机会。
Yeah, and I have to finish this report by four.是,我在四点之前得完成这个报告。
Hello, I wish to speak to Xiao Fu.喂,我想和小付通话。
This is Xiao Fu speaking.我就是。
Oh, how do you do, Xiao Fu. This is Mary.哦,你好,小付。我是Mary。
Mary, I'm glad you called ,很高兴你给我打电话。`
I'm calling to ask you some questions about Susan.我打电话是想问一些关于苏珊的事。
Sure. Oh, sorry, Mary, I'd better go now.可以。哦,抱歉,Mary,我要挂电话了。
Is the boss coming by?是老板过来了吗?
OK. I'll let you get back to your work.好,你过去工作吧。
1.打电话找人时,我们可以说:Hello,is that ... Speaking?May I speak to...?Is ...in/there/at home?2.接电话时自我介绍时,可以说:This is ... s ...speaking/here.... is .如果所找的人不在,可以说:Sorry,he/she isnt in/here/at is out right .如果线路不好,可以说:I’m sorry I can’t hear you beg your pardon?The line is .如果要求捎信儿或留言可以说:Can I leave a message to him/her?Could you take a message for me?Could you tell him/her to call me back when he/she comes back?Just ask him/her to call me .告别时要说:See you bye and good you tomorrow.
随着社会对新型人才英语水平和语言应用能力要求的提高,英语交际能力,尤其是口头交际能力的培养在英语学习中变得越来越重要。我精心收集了常用的英文电话用语,供大家欣赏学习!
打电话进来:
is yang there? (最常用)
is yang around? (次常用)
hello, may i speak to yang please?
hello, can i talk to yang please?
如果正是本人:
this is he. (男的)
this is she。(女的)
this is kun-lin ( 你的名字) speaking。
you are speaking to him. (her)
you are talking to him。
如果是别人:
hold on. (最常见)
i'll get him, hold on please。
hold on, let me see if he is here。
one moment please。
如果他正好不在:
no, he is out. (最常见)
no, he is not here. may i take a message?
no, he is not in。
no, he is not available。
no, he just went out, he will be back in 30 minutes。
如果他要找的人不在:
do you know when he will be back?
do you know where he is going?
do you know where i can reach him?
do you know his office number? (or work place number)
回答:
no, i am sorry, i don't know! (50%)
i have no idea. (49%)
yes, his number is .
如果要留言:
may i leave a message?
回答:
sure, go ahead。
hold on, let me get a pencil and paper。
打错电话:
is this wachovia bank?
回答:
no, i am afraid you have the wrong number。
what number did you dial?
what number are you calling?
结束对话:
thank you, have a good day。
听不清楚时:
pardon?
excuse me?
i am sorry?
say again?
say what?
come again?
简单几句礼貌结束通话
1. i've really got to go, i'll get back to you when i get the office。
我真的得走了,我进办公室再打给你。
2. sorry, i must end the conversation. there's someone on the other line。
抱歉,我不能再说了。有另一人在线。
3. sorry, i've got to hang up. my wife's waiting for me。
抱歉,我得挂电话了。我老婆在等我。
4. i think i'd better let you go. i'll talk to you later。
我想我应该让你去忙了,我晚点再打给你。
5. i have to get back to work. i'll call you later tonight。
我要回去工作了。我今晚再打给你。
6. shall we continue this later? i've got a call waiting。
我们可不可以晚一点再继续谈?我有插播。
7. it's kind of late. why don't we talk about it tomorrow?
有点晚了。我们何不明天再谈呢?
8. i've got to meet a client right now. can we talk later?
我现在要去见一个客户。我们可以晚一点再谈吗?
9. i won't keep you any longer。
我不耽误你时间了。
10. sorry, it's getting late. can you call again tomorrow morning?
抱歉,时候不早了。你可不可以明天早上再打来?
接电话的开场白
(1) 早安。这里是正泰贸易公司。我能效劳吗?
good morning. this is chengtai trading company. may i help you?
(2) 午安。这里是大安商业银行。我能为您效劳吗?
good afternoon. this is dan an commercial bank. what can i do for you?
(3) 先锋电子。我是吴玛莉。
pioneer electronics. this is mary wu speaking.
(4) 喂。海外营业部。我是王大明。
hello. overseas sales department. taming wang speaking.
(5) 喂。这里是王公馆。
hello. this is the wang residence.
(6) 午安。我是王大明。
good afternoon. taming wang speaking.
(7) 我是杨文凯,请讲。
wenkai yang speaking.
1.打电话找人时,我们可以说:Hello,is that ... Speaking? May I speak to...? Is ...in/there/at home? 2.接电话时自我介绍时,可以说:This is ...speaking. It s ...speaking/here. ... is speaking. 3.如果所找的人不在,可以说:Sorry,he/she isnt in/here/at home. He/She is out right now. 4.如果线路不好,可以说:I’m sorry I can’t hear you clearly. I beg your pardon?The line is bad. 5.如果要求捎信儿或留言可以说:Can I leave a message to him/her? Could you take a message for me? Could you tell him/her to call me back when he/she comes back? Just ask him/her to call me back. 6.告别时要说:See you soon. Good bye and good night. See you tomorrow.
电话用语的常用英语表达
我们一接到电话,第一个冒出的字就是“喂”,还有人礼貌点会说:你好,哪位?不知道你一接到电话最喜欢说什么呢?
用英语接电话一般可以用下面两种说法:
(1)Hello. This is Dabai.
(2)Hello. Dabai Speaking.
2、你是哪位?
当你接到陌生人电话时,不知道对方是谁,你就可以这么说:
(1)Who is that?
哪位?
(2)May I ask who is calling?
请问你是哪位?
3、介绍自己?
如果你打电话给别人,但别人不知道你是谁的时候,你就可以这么回答:
(1)I am Dabai, from ***.
我是来自某某的大白。
(2)Can I speak to Jerry, please?
我可以和Jerry通话吗?
4、我就是
如果有人打电话说要找某人,而你就是,那你可以说:
(1)This is her/him.
我就是。
(2)Speaking.
5、稍等
如果有人打电话说要找某人,而你不是他要找的人,你就可以说:
Hold on(a second).
Hang on (a second).
稍等一下(我让他接电话)。
以上这种情况一般出现在外企公司比较多,尤其是前台。
6、礼貌用语
中国人打电话,不管对方来意是什么,总会寒暄几句,以表示礼貌,这时候就可以说:
How are you doing?
How is it going?
你好吗?最近怎么样呀?
I am doing great. How about you ?
我很好。你呢?
I am good. Thanks for asking.
我也不错,谢谢你。
1.打电话找人时,我们可以说:Hello,is that ... Speaking? May I speak to...? Is ...in/there/at home? 2.接电话时自我介绍时,可以说:This is ...speaking. It s ...speaking/here. ... is speaking. 3.如果所找的人不在,可以说:Sorry,he/she isnt in/here/at home. He/She is out right now. 4.如果线路不好,可以说:I’m sorry I can’t hear you clearly. I beg your pardon?The line is bad. 5.如果要求捎信儿或留言可以说:Can I leave a message to him/her? Could you take a message for me? Could you tell him/her to call me back when he/she comes back? Just ask him/her to call me back. 6.告别时要说:See you soon. Good bye and good night. See you tomorrow.
May I speak to XX? 我可以找......
Who is that speaking?谁在那儿打电话
This is XX,speaking.这是...,请讲
Hold on,please.
Mr XX,you are wanted.有人找你接电话
make a phone call to sb给某人打电话
ring up sb / ring sb up让某人接电话
give sb a call / give a call to sb
call / phone sb
接电话的开场白
(1) 早安。这里是正泰贸易公司。我能效劳吗?
Good morning. This is Chengtai Trading Company. May I helpyou?
(2) 喂。海外营业部。我是王大明。
Hello. Overseas Sales Department. Taming Wang speaking.
(3) 先锋电子。我是吴玛莉。
Pioneer Electronics. This is Mary Wu speaking.
(4) 午安。这里是大安商业银行。我能为您效劳吗?
Good afternoon. This is Dan An Commercial Bank. What can I dofor you?
(5) 喂。这里是王公馆。
Hello. This is the Wang residence.
(6) 午安。我是王大明。
Good afternoon. Taming Wang speaking.
(7) 我是杨文凯,请讲。
Wenkai Yang. Speaking
1.打电话找人时,我们可以说:Hello,is that ... Speaking?May I speak to...?Is ...in/there/at home?2.接电话时自我介绍时,可以说:This is ... s ...speaking/here.... is .如果所找的人不在,可以说:Sorry,he/she isnt in/here/at is out right .如果线路不好,可以说:I’m sorry I can’t hear you beg your pardon?The line is .如果要求捎信儿或留言可以说:Can I leave a message to him/her?Could you take a message for me?Could you tell him/her to call me back when he/she comes back?Just ask him/her to call me .告别时要说:See you bye and good you tomorrow.