摘要：
酒店行业常用英语100句Welcome to XXX restaurant。What can I do for you？/Can I help you？They cost XX... 酒店行业常用英语100句
Welcome to XXX restaurant。What can I do for you？/Can I help you？They cost XXX yuan。See you next time （不知道有没有这种说法）
1.酒店英语口语日常用语 篇一
It won’t take long to prepare for your breakfast. 您的早餐不会用太长时间准备。
It will take 20minutes to prepare for your lunch.您的午餐需要20分钟时间准备。
I would like some lunch now.我想现在进午餐。
It is Room Service here. 这是送餐服务。
Shall I pour you some coffee now?我可以为您倒一杯咖啡吗?
Your food and drinks will be sent up in a few minutes.您要的食品和饮料过几分钟就会送上去。
It will be up right away.马上送上去。
I will send someone up with your breakfast immediately.我马上叫人把您的早餐送上来。
Our Room Service starts serving at 7 0’clock.送餐服务从7点开始。
I am sorry，we don’t start serving lunch until 11am.对不起，我们要上午11点菜开始提供午餐服务。
2.酒店英语口语日常用语 篇二
Room Service，may help you？送餐服务，有什么可以帮您？
Would you please bring me some breakfast？请为我送来一份早餐，好吗？
At what time would you like your breakfast？您希望什么时候把您的早餐送来？
A Continental breakfast or American breakfast？是要欧式早餐还是美式早餐？
With coffee or tea？需要咖啡还是茶？
For how many people，please？请问要几个人的送餐？
I will bring it up right away. 我马上把它送上来。
Good morning，here is the Continental breakfast you ordered.早上好，这是您点的欧式早餐。
Would you please sign the bill？请您在帐单上签名好吗？
Thank you，enjoy your breakfast please，good-bye. 谢谢，请慢用，再见。
3.酒店英语口语日常用语 篇三
Housekeeping，may I come in？客房服务，我可以进来吗？
I’m sorry to disturb you，sir.对不起，打扰您了，先生。
May we clean your room now，sir？先生，我们可以现在打扫您的房间吗？
Well，I’m a bit tied up at the moment. 哦，我现在正忙着呢。
What time would you like us to come back？您希望我什么时候再来？
Shall I come back later，sir？先生，我过会再来好吗？
We will come and clean your room immediately.我们马上就来打扫您的房间
Your room will be ready in half an hour.您的房间过半小时就会打扫干净。
I’m afraid no cleaning can be done between 12noon and 2pm. May we come between 2pm and 3pm？
It’s already noon，and our room hasn’t been made up yet.已经快到中午了，我的房间还没打扫。
Just let us know what you need，and if we can，we will oblige.如果您需要什么，就告诉我们，只要是做得到的，我们都会尽力为您效劳。
4.酒店英语口语日常用语 篇四
Did you enjoy your meal？你吃的满意吗？
May I take this way？我可以撤掉这个吗？
May I make out the bill for you now？现在可以为您结帐吗？
Here is the dish you ordered，and you another sweet and sour pork is coming soon. 这是您点的菜，您点的另一道餐咕噜牛肉马上就会送上来。
I’m afraid there is a mistake，I ordered a sweet and sour garoupa. 恐怕 您搞错了，我点的是咕噜羊肉。
I will check，I am afraid there is no mistake，this is the dish you ordered. 我来查一查，恐怕我们没有搞错，这道菜是您点的。
I don’t think I want it. May I change it？我不要这道菜了，可以换吗？
Is my order coming pretty soon？I’ve been waiting for a long time. 我点的菜是不是马上就会上来?我已经等了很久了。
Oh，that takes quite a while to prepare. 哦，这道菜需要一段时间才能做好。
I have appointment at noon. Could you tell the cooks to hurry？我中午有一个约会，你能告诉厨师稍快点好吗？
5.酒店英语口语日常用语 篇五
Good afternoon，sir. Welcome to our restaurant. Do you have a reservation？下午好先生，欢迎光临我们餐厅，请问您有预订吗？
How many people are there in your party？你们一共几个人？
Would you please come with me？请您跟我来，好吗？
Please step this way. 这边请。
Will this table be all right？这张桌子可以吗？
Would you like to sit near the windows?您是否喜欢靠窗坐？
Where would you like to sit？您希望坐在哪？
You can sit where you like. 您可以随便坐。
I’m sorry，that table is already reserved.对不起，那张桌子已经预订出去了。
【篇一】关于酒店常用英语句子精选
1、Good morning ，sir(madam)
早上好，先生(小姐)
2、Good afternoon ，ladies and gentlemen
下午好，女士们，先生们。
3、Good evening ，miss Price
晚上好，普莱丝小姐。
4、How are you today ，Mr Brown ?
你今天好吗?布朗先生。
5、I‘m quite well ，thank you.
我很好，谢谢你。
6、Hs good to see you again ，sir(madam)
再次见到你真高兴，先生(小姐)
7、Nice to meet you ，sir.
见到你真高兴，先生。
Titles(称呼)
8、Are you
你是贝丝特夫人吗?
9、You must be professor Ford.
你一定是福特教授。
10、May I know your name，sir(madam)?
我可以知道你的名字吗?先生(小姐)。
11、Here‘s a letter for you ，Dr white.
怀特医生，这儿有你的一封信。
12、you‘re wanted on the phone，Captain Smith.
史密斯船长，有你的电话。
13、Welcome to our hotel， miss Henry.
欢迎来到我们酒店，享利小姐。
14、May I be of service to you，Mr Baker ?
我能为你服务吗?贝克先生?
15、Can I help you， Ms Blake?
我能帮你吗?布雷克小姐?
16、Would you take the seat ，young lady ?
请坐，小姐，
Offering Help 主动提出帮助
17、May I help you ?
18、Can I help you?
我能帮你吗?
19、What can I do for you ?
我能为你作什么?
20、 May I take your ba for you?
我可以为你拿你的手提包吗?
【篇二】关于酒店常用英语句子精选
1、 May I help you with your suitcase?
我能帮你拿你的箱子吗?
2、 Would you like me to call a taxi for you ?
你需要我为你叫一辆出租车吗?
3、 Thank you very much.
非常感谢
4、 Thanks for the trouble .
麻烦你了
5、 It‘svry kind of you?
你真是太好了
6、 No，thanks.
不用了，谢谢!
Answers to Thanks对感谢语的应答
7、 You‘re welcome.
欢迎你
8、 Not at all.
不用谢
9、 That‘s all right.
没关系
10 Don‘t mention it.
11、 It‘s my plcasurc.
这是我的荣幸
Expressing welcome 表示欢迎
12、 Welcome ，sir(madam)。
欢迎光临，先生(小姐)
11、 Welcome to our hotel ，sir (madam)。
欢迎光临我们酒店，先生(小姐)
14、 Welcome to our western restaurant.
欢迎来我们西餐厅
15、We‘re glad to have you here.
我们很高兴你来到之儿
16、I‘m always at your service ，sir (madam)。
随时为你效劳，先生(小姐)。
Apologies 表示道歉
17、I‘m sorry，sir (madam)。
对不起，先生(小姐)。
18、I‘m very sorry.
非常抱歉。
19、I‘m sorry to trouble you.
对不起打扰你了。
20、I‘m sorry to have taken so much of your time.
对不起占用你太多时间了。
【篇三】关于酒店常用英语句子精选
Welcome to our hotel,sir(madam).
欢迎光临我们酒店，先生(小姐)
Would you please complete this registration form?
请您填写一下这张登记表，好吗?
Could you please put your nationality there，sir?
先生，请将您的国籍写在这。
Could you sign your name，please?
请您签一下名，好吗?
May I see your passport，please?
我可以看看您的护照吗?
Would you please fill out this form while I prepare your key card for you?
请您把这份表填好，我同时就给您开出入证，好吗?
Here is your key，hope you enjoy your stay in our hotel.
这是您的钥匙，祝您住店愉快。
Could you keep your room key until you check out?
请您在住店期间自己保管钥匙，直到离店。
The porter will take your luggage and show you the way.
行李员会为您提行李，并为您领路。
Our check-in time is 12 noon，I’m afraid we have no vacant rooms now. would you mind waiting until then?
我们登记入住的时间是中午12点，恐怕现在没有空房，烦请您等到那是好吗?
Unfortunately，we are fully booked for tonight，would you like me to get you a room in another hotel?
很抱歉，我们今晚的房间已全部订满，我帮您联系另外一家酒店，好吗?
Welcome to our hotel. 欢迎到我们的酒店来We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！ Please don’t leave anything behind.请不要遗忘你的东西。 Mind (or watch) your step! 请走好！We wish you a pleasant journey。祝您旅途愉快！At your service.乐意为您效劳。 Sorry to have kept you waiting. 对不起，让您久等了。 Sorry to interrupt you. 对不起，打扰了。 Let’s forget it.算了吧！ Don’t worry about it别担心。 I beg your pardon?(or Pardon?) 对不起，请再说一遍好吗？As you wish(or like) 随您的便。 I’m sorry, that’s not allowed. 对不起，这是不允许的。What kind of room would you like (or prefer)?您希望要什么样的房间？ Do you want a single room or a double room? 你想要单人房还是双人房？ Would you like a room with bath or shower? 您想要浴缸的还是淋浴的房间？ How long do you plan to stay here?你打算住多久？ For how many nights 你要住几个晚上？ How many people are there in your party?你们一起有几个人？ I can book you a single room with shower for the 26th. 我可以为您在26日订一个带淋浴的单人间。 还有很多 这事我选的 比较常用的那些
酒店行业常用英语
1、Sir/Mis, Are you staying or checking out? 先生/小姐，您住宿还是退房吗?
2、Could you ……，please? 能请您……吗? （let the road,让路)
3、Thank you. 谢谢
4、Over here, please. 这边请
5、Please register here ! 请这边登记
6、Thank you for staying with us. 谢谢光临
7、Please enjoy your stay. 希望您住得愉快
日常生活英语：
1. Hold on 等一下 (口语中，人们不太用wait a minute)如果两人辩论，吵架，抬杠，你要别人“打住”，可以说，hold it right there.
2. I hate his guts. 我最讨厌他。也有说I hate him guts. Guts 是肠子，相当于“恨之入骨”的意思。He doesn’t have much guts. 他是个胆小鬼。
3. Nuts, 果仁，核，为复数时，意为“疯子”，He is nuts。他有神经病。He went nuts and killed a guy.他发疯了，结果杀了一个人。You are driving me nuts. 你真是要把我逼疯。a tough nut to crack, 一项艰巨的任务，一个难解之题
4. How is everything? (还好吗?) I am just stuck in a rut, doing the same things every day. I wish I could do something different. (烦死了，每天都是干同样的活，我真想换个活法。) rut 日常的，每天都如此，get in a rut，日复一日，天天如此
5. I have totally sold out to your idea. 我100%地赞同赞同你的意见。
类似的话还有If you are not careful enough, you will buy into his bad idea. 如果你不小心的话，你就会采纳他的这馊主意。
6. I am just ecstatic about going to visit you soon. 马上要见你，我高兴死了。
7. A dap and dip 打个照面，露下脸就走。 Matt: Are we going to Jon’s party?我们去琼的聚会吗? Darryl: Yeah, but I don’t want to stay long, so let’s make it a dap and dip.那就去吧，不过我可不想多呆，顶多就打个照面就走人。
8. I would like to get a job within couching distance. 我想找个不用走路就可以上班的工作。Couching distance,沙发距离，就是坐在沙发上不起身也能够得着。这是那种 couch potato喜欢做的美梦。
9. Yukky 难吃，说这个词时还要做一个难吃的表情。Where did you get this food? It was yukky. 你从哪里弄了这吃的?那么难吃。
10. 与yukky相反的词是yummy，好吃极了。说这个词时，要不然就把音拖一下，要不然说它两次，表示你真的喜欢主人做的这道菜。
Receiving a walk-in guest. 为散客登记How many people do you have ，XX Mr./Mrs.? 先生/小姐，请问您有几位？What kind of room do you prefer，XX Mr./Mrs. Please ? XX先生/小姐，请问您想要哪种房间？Just a moment, I have to check if there’s a room available XX Mr./Mrs.XX先生/小姐，请稍等，我看看有没有空房。Here is a brochure of our hotel and our tariff, XX Mr./Mrs. 先生/小姐 给您我们酒店介绍和价目表。We’ll give you a 10% discount, XX Mr./Mrs. XX先生/小姐，我们给您九折优惠。Would you like to register, please? XX Mr./Mrs. XX先生/小姐，请您登记，好吗？You have to register individually, please. XX Mr./Mrs. XX先生/小姐，请您们分开登记，好吗？Would you fill in this registration form, please? XX Mr./Mrs. XX先生/小姐请您填一下登记表。Would you please put your nationality there, sir? 先生，请您将您的国籍写在这儿。Would I ask you to put your name in block capital? XX Mr./Mrs.XX先生/小姐请用大写字母写您的名字，好吗？May I have your occupation, please? 请问您的职业？Would you sign your name, please? /I’ll need your signature. XX Mr./Mrs. XX先生/小姐，请签名。Would I see your passport, please?/Sir, would you mind showing your passport? XX Mr./Mrs.XX先生/小姐，能出示一下您的护照吗？I’m afraid your room is not ready yet. Would you mind waiting, please? XX Mr./Mrs.XX先生/小姐，恐怕您的房间还没收拾好，希望您不介意在这里等一下。How would you like to pay by cash or credit card，XX Mr./Mrs. ? XX先生/小姐,请问您是现金或是信用卡付款？How long will you stay here，XX Mr./Mrs.? XX先生/小姐，您准备在我们酒店住多久？How would you like to settle you Account? In cash or by credit card? XX Mr./Mrs.XX先生/小姐，您付现金还是用信用卡付账？Please pay at the cashier over there，XX Mr./Mrs. XX先生/小姐，请到那边的收银台付款。Would you mind filling out this form while I prepare your keycard? XX Mr./Mrs.XX先生/小姐，在我准备钥匙卡的时候，您能填一下这张表吗？May I have your passport so that I can fill in you visa number and place of entry , xx Mr./Mrs.XX先生/小姐，能用一下您的护照填一下您的签证号码和入境口岸吗？Would you tell me your departure date? / What time will you check out? XX Mr./Mrs.XX先生/小姐能告诉我您的离店日期吗？Our rack rate is RMB 498，XX Mr./Mrs.. XX先生，我们的门市价格是498元。The room rate for a double room is RMB 368 plus 15% service charge, not including breakfast. XX Mr./Mrs.XX先生/小姐，双人房是368元加上15%的服务费，不包括早餐。I have to ask you to pay RMB1500 for deposit，XX Mr./Mrs.. XX先生/小姐，您需要付1500元人民币作为押金。As a hotel policy, we require one day’s room charge as deposit for guests without a reservation.按酒店规定，没有预订的客人得付一天房费作为押金。Would you like a smoking or non-smoking room , XX Mr./Mrs.?XX先生/小姐，您需要一间吸烟房还是不吸烟房？XX Sir/Madam, you room number is 2103. This is your room key. The rate is RMB 498 for one night, no service charge. And the bellboy will show you to your room. Have a nice stay.XX先生/小姐，您的房间号码是2103。这是您的房间钥匙，房间是498元每晚，免服务费。行李生会带您去房间的，祝您愉快。Please remember to return your key before you leave our hotel , XX Mr./Mrs.XX先生/小姐，在您离开酒店前，请记住归还钥匙。Sir, Here is your room key and room card for you. And your room rate includes one buffet breakfast in the western restaurant.先生，这是您的房间钥匙和房卡，您的房费包括西餐厅的一次（自助）早餐。The check-out time is postponed to 2:00pm/ You can check out before 2:00 pm tomorrow. XX Mr./Mrs.XX先生/小姐，我们的退房时间延迟到下午2：00。XX Mr./Mrs. Would you please sign your name here? XX先生/小姐，请您签一下名？XX Mr./Mrs. May I confirm your departure date , Please ? XX先生/小姐，能确认一下您的离店日期吗？ 内容提要：Registering a tour group 为团队登记 XX Mr./Mrs. Who is the Tour leader, please? XX先生/小姐，请问谁是领队？ Id like to reconfirm your reservation and the schedule for the period of yoRegistering a tour group 为团队登记XX Mr./Mrs. Who is the Tour leader, please? XX先生/小姐，请问谁是领队？I’d like to reconfirm your reservation and the schedule for the period of your stay. XX Mr./Mrs.XX先生/小姐，我想确认一下贵团的预订和日程。Is there any change in the number in your group ，XX Mr./Mrs.? XX先生/小姐，您的团队人数有变化吗？You have made a reservation for 14 double rooms and 6 single rooms. Here is the rooming list, is that right? XX Mr./Mrs.XX先生/小姐，您们预订了14个双人间和6个单人间。 这是住房名单，对吗？XX Mr./Mrs. Here are the room keys and breakfast vouchers. XX先生/小姐，这是房间钥匙和早餐券。XX Mr./Mrs. Your check out time is 8:00 a.m. on the 16th. Has there been any change in your schedule? We’ll arrange a morning call at 6:30 am.XX先生/小姐，您们是16日早8：00离店，日程有变化吗？我们安排早6：30叫早。XX Mr./Mrs. If there is any change, Would you notify the Front Desk, please?XX先生/小姐，如有变化，请通知前台。
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酒店常用英语500句Part one : general expressions 1) Good morning (afternoon ,evening),sir (madam).早上好（下午、晚上好），好，先生（夫人） 2) How do you do? (-- how do you do ?)您好！ 3) Hello (or hi )!您好！ 4) How is everything (with you )? （您的）一切都好吗？ 5) How are you getting on ( or along ) these days ?这几天过得怎么样？ 6) How are you ? (- Fine ,thank you .and you? )您的身体好吗？ 7) Glad (nice ) to see you . 见到您很高兴。 8) Welcome to our hotel. 欢迎到我们的酒店来！ 9) It’s nice to meet you again , Mr. Johnson .再次见到您太好了，约翰逊先生。 10) Good –bye.(or bye-bye)再见！ 11) Good night.晚安（晚间告别用） 12) Have a good rest.祝您休息好！ 13) See you later (tomorrow). 以后（明天）见！ 14) Hope to see you again soon. 希望不久再见到您！ 15) Have a good time. 祝您过得愉快！ 16) We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！ 17) Please don’t leave anything behind.请不要遗忘你的东西。 18) Mind (or watch) your step! 请走好！ 19) We wish you a pleasant journey. 祝您旅途愉快！ 20) Have a nice trip!一路平安！ 21) All the best!万事如意。 22) Take care!多保重！ 23) Good luck!祝您好运！ 24) Thank you (very much) 谢谢您（非常感谢）。 25) Thanks a lot.多谢。 26) Thank you for coming. 谢谢您的光临。 27) Thank you for staying in our hotel. 感谢您在我们饭店下榻。 28) I’m very grateful to you. 非常感谢您。 29) It’s very kind of you. 谢谢，您真客气。 30) You are (most) welcome. 不用谢，不用客气。 31) Not at all.不用谢。 32) Don’t mention it.不用谢。 33) My pleasure.(or with pleasure) 很高兴能为您服务。 34) Glad to be of service. 很高兴为您服务。 35) At your service.乐意为您效劳。 36) I’m sorry.很抱歉。 37) Excuse me.对不起。 38) I’m terribly sorry. It’s my fault. 非常抱歉，那是我的过错。 39) I’m awfully sorry for my carelessness.对于我的粗心大意我非常抱歉。 40) Sorry to have kept you waiting. 对不起，让您久等了。 41) Sorry to interrupt you. 对不起，打扰了。 42) That’s all right.这没什么。 43) It doesn’t matter.没关系。 44) Never mind.不要紧，没关系。 45) Let’s forget it.算了吧！ 46) What can I do for you? 我能为您干点什么？ 47) Can I help you? 48) 我能为您干点什么？ 49) Is there anything I can do for you? 有什么能为您效劳的吗？ 50) Just a moment, please. 请稍等一下。 51) Don’t worry about it别担心。 52) I beg your pardon?(or Pardon?) 对不起，请再说一遍好吗？ 53) You are wanted on the phone, Mr. Bellow.贝罗先生，有您的电话。 54) Who is speaking, please? 请问您是谁？（电话用语） 55) I’ll switch you to Room 1120. 我马上给您接301房间。 56) What number are you calling? 请问对方什么电话号码。 57) Who would you like to talk to? 请问受话人姓名？ 58) Could you hold the line, please? 请（拿着话筒）稍等一会好吗？ 59) Here are come letters for you. 这是您的信。 60) What a shame!多可惜！ 61) I’m sorry to hear that! 听到这事我很难过。 62) We are all sorry to hear of your illness.听说您病了都很担心。 63) There ,there, Now try not to get too upset about it. 好啦，不要为这事太烦恼了。 64) I wish you good health.祝您健康。 65) Let me wish you every success. 祝您一切顺利！ 66)
随着社会的发展，英语已成为个人甚至一个国家发展的重要工具，每个人都希望说一口流利的英文。我精心收集了关于酒店常用英语句子，供大家欣赏学习!
关于酒店常用英语句子精选
1、Good morning ，sir(madam)
早上好，先生(小姐)
2、Good afternoon ，ladies and gentlemen
下午好，女士们，先生们。
3、Good evening ，miss Price
晚上好，普莱丝小姐。
4、How are you today ，Mr Brown ?
你今天好吗?布朗先生。
5、I‘m quite well ，thank you.
我很好，谢谢你。
6、Hs good to see you again ，sir(madam)
再次见到你真高兴，先生(小姐)
7、Nice to meet you ，sir.
见到你真高兴，先生。
Titles(称呼)
8、Are you Mrs.Best?
你是贝丝特夫人吗?
9、You must be professor Ford.
你一定是福特教授。
10、May I know your name，sir(madam)?
我可以知道你的名字吗?先生(小姐)。
11、Here‘s a letter for you ，Dr white.
怀特医生，这儿有你的一封信。
12、you‘re wanted on the phone，Captain Smith.
史密斯船长，有你的电话。
13、Welcome to our hotel， miss Henry.
欢迎来到我们酒店，享利小姐。
14、May I be of service to you，Mr Baker ?
我能为你服务吗?贝克先生?
15、Can I help you， Ms Blake?
我能帮你吗?布雷克小姐?
16、Would you take the seat ，young lady ?
请坐，小姐，
Offering Help 主动提出帮助
17、May I help you ?
18、Can I help you?
我能帮你吗?
19、What can I do for you ?
我能为你作什么?
20、 May I take your ba for you?
我可以为你拿你的手提包吗?
1、 May I help you with your suitcase?
我能帮你拿你的箱子吗?
2、 Would you like me to call a taxi for you ?
你需要我为你叫一辆出租车吗?
3、 Thank you very much.
非常感谢
4、 Thanks for the trouble .
麻烦你了
5、 It‘svry kind of you?
你真是太好了
6、 No，thanks.
不用了，谢谢!
Answers to Thanks对感谢语的应答
7、 You‘re welcome.
欢迎你
8、 Not at all.
不用谢
9、 That‘s all right.
没关系
10 Don‘t mention it.
11、 It‘s my plcasurc.
这是我的荣幸
Expressing welcome 表示欢迎
12、 Welcome ，sir(madam)。
欢迎光临，先生(小姐)
11、 Welcome to our hotel ，sir (madam)。
欢迎光临我们酒店，先生(小姐)
14、 Welcome to our western restaurant.
欢迎来我们西餐厅
15、We‘re glad to have you here.
我们很高兴你来到之儿
16、I‘m always at your service ，sir (madam)。
随时为你效劳，先生(小姐)。
Apologies 表示道歉
17、I‘m sorry，sir (madam)。
对不起，先生(小姐)。
18、I‘m very sorry.
非常抱歉。
19、I‘m sorry to trouble you.
对不起打扰你了。
40、I‘m sorry to have taken so much of your time.
对不起占用你太多时间了。
Welcome to our hotel,sir(madam).
欢迎光临我们酒店，先生(小姐)
Would you please complete this registration form?
请您填写一下这张登记表，好吗?
Could you please put your nationality there，sir?
先生，请将您的国籍写在这。
Could you sign your name，please?
请您签一下名，好吗?
May I see your passport，please?
我可以看看您的护照吗?
Would you please fill out this form while I prepare your key card for you?
请您把这份表填好，我同时就给您开出入证，好吗?
Here is your key，hope you enjoy your stay in our hotel.
这是您的钥匙，祝您住店愉快。
Could you keep your room key until you check out?
请您在住店期间自己保管钥匙，直到离店。
The porter will take your luggage and show you the way.
行李员会为您提行李，并为您领路。
Our check-in time is 12 noon，I’m afraid we have no vacant rooms now. would you mind waiting until then?
我们登记入住的时间是中午12点，恐怕现在没有空房，烦请您等到那是好吗?
Unfortunately，we are fully booked for tonight，would you like me to get you a room in another hotel?
很抱歉，我们今晚的房间已全部订满，我帮您联系另外一家酒店，好吗?
酒店100个常用英语
酒店常用英语用语
导语：酒店一般地说来就是给宾客提供歇宿和饮食的场所。下面是我收集整理的有关酒店的英语用语，欢迎参考!
酒店的名称
hotel、motel、inn都是指"饭店"或"旅社"。最耳熟能详的就是hotel，而motel指的是"汽车旅馆"--motorist’s hotel; inn则是旧式的"客栈"，不过许多时髦的饭店或汽车旅馆都喜欢用inn 来命名。
住宿登记
抵达饭店后，首先要去Registration(登记处)办理check-in(住宿登记)。在登记时，如果你已经预定好酒店，只需要拿出你的预约凭证，如果要当场登记，备妥你的护照和相关证件即可。
I have reserved a room. This is my hotel accommodation.
我有预定房间，这是我的预约凭证。
I need to check in. The name’s Karen.
我要登记住宿。我是凯伦。
登记完后，柜台会交给你房间钥匙卡，然后， bellhop(行李员)会将你和你的行李带到房间。当然，别忘记付tip(小费)给他哦!
认识房间种类
酒店的房间通常有以下几种：
room for one 单人房
room for 2 (with a king size bed) 双人房(一张双人床)
room for 2 (with two single beds) 双人房(两张单人床)
room for 2 plus an extra bed 三人房(双人房内加一床)
suite 套房
如果一起去旅游的朋友想住近一点，没事聊聊天，有些饭店还有connecting room(联结客房)，这种客房和客房之间有门相通，可将门打开互通。
Are there still rooms available?
请问有空房吗?
Please give a room for 2 separate beds.
请给我一间双人房， 要两张床的。
有时，如果运气不错，你还可以提出一些小小的要求。
I want a room with the ocean view.
给我一间面海的房间。
洗衣
住在酒店，一定得看懂这个字-laundry bag(洗衣袋)。把要送洗的衣服集中起来，填好laundry list(洗衣单)，并在上面签名，将单子系在送洗袋上，清理客房时就会有人收走，并且在洗好后送回来。接下来就来看看Laundry List的实例。
退房
退房通常是中午的12点钟，在退房之前，最重要的就是整理好你的行李，是否有东西还留在衣橱?千万要再巡视整个房间一次，当然护照、机票也不要忘了，然后拿着钥匙到出纳处办理check-out(退房结账)，记得要检查账单上的金额是否正确!
Excuse me , I want to check out.
小姐，我要退房。
I’m checking out of room eight-one-one.
八一一号房要退房。
The amount is wrong.
账单金额有错误。
有时在你离开饭店后可能会有自己的邮件寄来，这时可以向柜台索取mail forwarding address card(邮件转寄卡)填写，等有邮件寄来，饭店就会按照填写的地址转寄给你。但是通常卡片上会注明good ten days only(十天之内有效)，十天过后，这张卡片就失效了!
好!介绍完毕，相信大家对于饭店的情况，已有了初步的了解。接下来就体验一下饭店会出的具体状况吧!
第二步，怎样处理可能会遇到的各种具体问题?
问题一：门坏了
搞定房间、安置妥当后，你准备出去好好地HAPPY了，可是门居然坏了，打不开!赶紧找服务生帮忙!
The door lock is broken; I am stuck inside.
Send somebody to help me.
房间的'门坏掉了，我被锁在里面，请快派人来处理。
问题二：设备坏了
门的状况算是解决了，可是，这个房间怎么会有这么多的麻烦事?
The air conditioner in the room is broken.
房间的空调坏掉了!
The bathroom is leaking, and there are no towels or tissue.
浴室漏水，而且没有毛巾和卫生纸。
Our TV isn’t working.
我们的电视不能看。
The light won’t go on.
电灯不亮。
The hair dryer isn’t working.
吹风机不能用。
最最让你生气的是，当这一切问题都解决了，你终于松了一口气，准备洗个热水澡时，却发现：
We don’t seem to have any hot water.
我们好像没有热水耶。
问题三：换房
昨天忙个不停，晚上居然还遭到"蚊子" 的袭击，害你还在晚上打电话到服务台要蚊香!没办法，谁让你选择在夏天出门呢?
There are mosquitoes here. Do you have any mosquito incense coils?
这里有蚊子，请问有蚊香吗?
这次住的饭店真是糟糕，怎么会有这么多的状况一起出?(Anton在偷笑：都是我安排的啦!)既然如此，只能要求换房间啦!
I want to change the room because it’s too noisy next door.
我想换房间，因为隔壁太吵了!
I want to change my room, but to a room with a view as good as this one.
我要求换房间!但是要和这间一样有很棒的景观。
I want to change to a room for one, with only a shower room.
我想换只有淋浴的单人房。
问题四：请给我叫醒服务!
换了房间，今天终于可以好好睡一觉了。但是明天一早还有紧凑的行程，必须要早起，打电话给room service"客房服务"叫你起床吧!
Could you wake me up at seven tomorrow morning?
明天早上7点可以叫我起来吗?
I’d like to get a wake-up call for seven-thirty tomorrow morning.
我要明天早上七点半的晨间叫醒服务。
你知道酒店前台的英语常用语吗？一起来看看吧。
Receiving a walk-in guest. 为散客登记How many people do you have ，XX Mr./Mrs.? 先生/小姐，请问您有几位？What kind of room do you prefer，XX Mr./Mrs. Please ? XX先生/小姐，请问您想要哪种房间？Just a moment, I have to check if there’s a room available XX Mr./Mrs.XX先生/小姐，请稍等，我看看有没有空房。Here is a brochure of our hotel and our tariff, XX Mr./Mrs. 先生/小姐 给您我们酒店介绍和价目表。We’ll give you a 10% discount, XX Mr./Mrs. XX先生/小姐，我们给您九折优惠。Would you like to register, please? XX Mr./Mrs. XX先生/小姐，请您登记，好吗？You have to register individually, please. XX Mr./Mrs. XX先生/小姐，请您们分开登记，好吗？Would you fill in this registration form, please? XX Mr./Mrs. XX先生/小姐请您填一下登记表。Would you please put your nationality there, sir? 先生，请您将您的国籍写在这儿。Would I ask you to put your name in block capital? XX Mr./Mrs.XX先生/小姐请用大写字母写您的名字，好吗？May I have your occupation, please? 请问您的职业？Would you sign your name, please? /I’ll need your signature. XX Mr./Mrs. XX先生/小姐，请签名。Would I see your passport, please?/Sir, would you mind showing your passport? XX Mr./Mrs.XX先生/小姐，能出示一下您的护照吗？I’m afraid your room is not ready yet. Would you mind waiting, please? XX Mr./Mrs.XX先生/小姐，恐怕您的房间还没收拾好，希望您不介意在这里等一下。How would you like to pay by cash or credit card，XX Mr./Mrs. ? XX先生/小姐,请问您是现金或是信用卡付款？How long will you stay here，XX Mr./Mrs.? XX先生/小姐，您准备在我们酒店住多久？How would you like to settle you Account? In cash or by credit card? XX Mr./Mrs.XX先生/小姐，您付现金还是用信用卡付账？Please pay at the cashier over there，XX Mr./Mrs. XX先生/小姐，请到那边的收银台付款。Would you mind filling out this form while I prepare your keycard? XX Mr./Mrs.XX先生/小姐，在我准备钥匙卡的时候，您能填一下这张表吗？May I have your passport so that I can fill in you visa number and place of entry , xx Mr./Mrs.XX先生/小姐，能用一下您的护照填一下您的签证号码和入境口岸吗？Would you tell me your departure date? / What time will you check out? XX Mr./Mrs.XX先生/小姐能告诉我您的离店日期吗？Our rack rate is RMB 498，XX Mr./Mrs.. XX先生，我们的门市价格是498元。The room rate for a double room is RMB 368 plus 15% service charge, not including breakfast. XX Mr./Mrs.XX先生/小姐，双人房是368元加上15%的服务费，不包括早餐。I have to ask you to pay RMB1500 for deposit，XX Mr./Mrs.. XX先生/小姐，您需要付1500元人民币作为押金。As a hotel policy, we require one day’s room charge as deposit for guests without a reservation.按酒店规定，没有预订的客人得付一天房费作为押金。Would you like a smoking or non-smoking room , XX Mr./Mrs.?XX先生/小姐，您需要一间吸烟房还是不吸烟房？XX Sir/Madam, you room number is 2103. This is your room key. The rate is RMB 498 for one night, no service charge. And the bellboy will show you to your room. Have a nice stay.XX先生/小姐，您的房间号码是2103。这是您的房间钥匙，房间是498元每晚，免服务费。行李生会带您去房间的，祝您愉快。Please remember to return your key before you leave our hotel , XX Mr./Mrs.XX先生/小姐，在您离开酒店前，请记住归还钥匙。Sir, Here is your room key and room card for you. And your room rate includes one buffet breakfast in the western restaurant.先生，这是您的房间钥匙和房卡，您的房费包括西餐厅的一次（自助）早餐。The check-out time is postponed to 2:00pm/ You can check out before 2:00 pm tomorrow. XX Mr./Mrs.XX先生/小姐，我们的退房时间延迟到下午2：00。XX Mr./Mrs. Would you please sign your name here? XX先生/小姐，请您签一下名？XX Mr./Mrs. May I confirm your departure date , Please ? XX先生/小姐，能确认一下您的离店日期吗？ 内容提要：Registering a tour group 为团队登记 XX Mr./Mrs. Who is the Tour leader, please? XX先生/小姐，请问谁是领队？ Id like to reconfirm your reservation and the schedule for the period of yoRegistering a tour group 为团队登记XX Mr./Mrs. Who is the Tour leader, please? XX先生/小姐，请问谁是领队？I’d like to reconfirm your reservation and the schedule for the period of your stay. XX Mr./Mrs.XX先生/小姐，我想确认一下贵团的预订和日程。Is there any change in the number in your group ，XX Mr./Mrs.? XX先生/小姐，您的团队人数有变化吗？You have made a reservation for 14 double rooms and 6 single rooms. Here is the rooming list, is that right? XX Mr./Mrs.XX先生/小姐，您们预订了14个双人间和6个单人间。 这是住房名单，对吗？XX Mr./Mrs. Here are the room keys and breakfast vouchers. XX先生/小姐，这是房间钥匙和早餐券。XX Mr./Mrs. Your check out time is 8:00 a.m. on the 16th. Has there been any change in your schedule? We’ll arrange a morning call at 6:30 am.XX先生/小姐，您们是16日早8：00离店，日程有变化吗？我们安排早6：30叫早。XX Mr./Mrs. If there is any change, Would you notify the Front Desk, please?XX先生/小姐，如有变化，请通知前台。
想学好英语，点下方官网领外教试听课
2.May I know your nationality, please? 请问您的国籍是什么？
3.Could you fill out the form, please? 请您填写这张表格好吗？
4.Would you like tea or coffee? 请问您要喝茶还是咖啡？
5.What time would you like to eat? 请问您想何时用餐？
6.Good morning, sir. This is the Front Desk. May I help you? 早上好，先生。这里是服务台，请问您需要服务吗？
7.Just a moment, please. 请稍等。
8.Here is your room key. 这是您的房间钥匙。
9.Please enjoy your stay. 祝您住宿愉快。
10.How many pieces of luggage do you have? 请问您有多少件行李？
扩展资料：
酒店中常用的英语单词：
酒店常用英语口语100句翻译
'd like to pay my bill now. 我想现在结账。 name and room number，please? 请问您的姓名和房间号码? you used any hotel services this morning? 请问您今天早晨是否用过旅馆内的服务设施? nights at 90 US dollors each， and here are the meals that you had at the makes a total of 665 US dollars. 4个晚上，每晚90美元，加上膳食费，总共是660美元。 I pay by credit card? 我可以用信用卡支付吗? sign your name here. 请您在这里签名。 7. Excuse me. We're leaving 'd like to pay our bills now. 劳驾。我们今天要离去了。我希望现在就把账结清。 the way，I'd like to tell you that the check-out time is 12∶00 noon，sir. 先生，顺便告诉您，结账后离开旅馆时间是12点。 9. How about the charge for the days you shared the room with your friend? 这几天您的朋友与您同住费用怎么办呢? add to my account. 请记在我的账里。 you used any hotel services this morning or had breakfast at the hotel dining room， 格林先生，今天早晨您是否用过旅馆服务设施，或在旅馆餐厅用过早餐? ，my friend and I just had breakfast at the dining room，but we didn't use any services. 是的，我的朋友与我在餐厅刚用过早餐，但是我们没有使用过任何服务设施。 total for the eight days is five hundred sixty yuan and eighty fen. 8天来总计是560元8角。 Dialogue A A：Good morning， I help you? B：I'd like to pay my bill now. A：Your name and room number， please? B：George Wright，Room 706. A：Yes， you used any hotel service this morning? B：No，I haven't used any services. A： is your bill， nights at 90US dollars each， and here are the meals that you had atthe makes a total of 665 US dollars. B： Can I pay by credit card? A：Certainly. May I have your card，please? B： Here you are. A：Please sign your name here. B：Oh， it possible to leave my luggage here until I'm ready to leave this afternoon? I'd like to say good-bye to some of my friends. A：Yes，we'll keep it for many pieces of your luggage? B： Just 'll be back by 3∶00. A： That's fine. Have a nice day. B：Thank you later. Dialogue B (A：Receptionist B： Guest) B：I would like to know the approximate figure of my ac- count so that I can have my money exchanged at the bank. A：Up to the present，the total amount has been 880 yuan approximately. B：Excuse me. We're leaving 'd like to pay our bill snow. A：By the way， I'd like to tell you(that) the check-out times 12∶00 noon. May I know your name and room number， please? B：My name is Henry 1123. A：Yes， about the charge for the days you shared the room with your friend? B：Please add to my account. A：Then we'll make out a bill for both of you. B：OK. A：Have you used any hotel services this morning or had breakfast at the hotel dining room， B：Yes，my friend and I just had breakfast at the dining room，but we didn't use any services. A：'ll need to find out what the charge is on the total for the eight days is eight hundred sixty yuan and eighty fen. B：Oh，I didn't change enough money just I pay in American dollars? A：No， can pay in Foreign Exchange Certificate you can get your money changed at the Foreign Exchange Counter of our hotel over there. B：Thank you.…Here you are. A：Thank 's your receipt. Words and Expressions approximate a.近似的，大约的 figure n.数字 exchange v.交换、兑换、交易 Foreign Exchange Certificate 外币兑换券 receipt n.收据 luggage n.行李、包裹
1.住酒店的常用英语口语
’d like to book a suite.我想要预定一个套间。
’d prefer a quiet room.我想要一个安静点的房间。
’d like a room with a view.我想要一个风景较好的房间。
’d like to book a single room.我想要预定一个单人间。
’d like to book a double room.我想要预定一个双人间。
’d like to book a deluxe suite.我想要预定一个豪华套间。
kind of room would you like?您需要什么样的房间?
will you stay in our hotel?您什么时候过来我们酒店?
long will you stay in our hotel?你要在我们酒店待多久?
2.就餐常用英语口语
1. Could you recommend a nice restaurant near here? 是否可介绍一家附近口碑不错的餐厅?
2. I want a restaurant with reasonable prices. 我想去一家价位合理的餐厅。
3. Where is the main area for restaurants? 此地餐厅多集中在那一区?
4. Is there a Chinese restaurant around here? 这附近是否有中国餐厅?
5. Are there any inexpensive restaurants near here? 这附近是否有价位不贵的餐厅?
6. Do you know of any restaurants open now? 你知道现在那里还有餐厅是营业的吗?
7. I’d like to have some local food. 我想尝试一下当地食物。
8. Do I need a reservation? 我需要预约位子吗?
9. I’d like to reserve a table for three. 我想要预约3个人的位子。
10. We are a group of six. 我们共有6个人。
11. How long is the wait? 我们大概需要等多久?
3.如何提高英语口语
首先必须确定你自己的英语书写水平。每个人的情况不一样，有些人是阅读比较厉害，作文不行。有些人是阅读专业书一目十行，但是读个英文报都觉得费力，所以你首先得了解你自己的水平，知道自己哪方面薄弱，好对症下药。这种评估能找到一个英语水平比你高的人来帮忙，如果找不到，自己评估自己也必须得客观，公正。
如何提高英语口语水平的第二要点，就是要确定自己的发音水平。学习口语就是要说，如果刚开始不把发音带到正确的道路上，那么就只会越走越远。学习英语口语不管是学习美音还是英音都无所谓，千万不要学成中国音就好。这个如果有外国人来帮你进行测试，如果没有就对照录音，尽量掌握自己的发音弱点。
根据以上两点之后，就知道如何提高英语口语，大概确定自己的水平，就可以进行选择性的提高了。根据不同的情况，可以大致分为七个阶段。
自我学习法：因为害怕自己水平太低，不敢开口。这时找一个没人的地方，假设一个场景，一人分饰两角，把平时学到的都用上，出声是必须的，越大越好，同时锻炼我们说话时的胆量，以便日后敢和他人交流。
他人辅助法：这是我最提倡的办法，找自己的朋友进行对话，锻炼口语的同时也可以锻炼胆量，为以后和其他人做口语交流做准备。
听读齐上法：听录音，听阅读，听美国慢速VOA等等。将听到的内容重复朗读，直到熟练为止。
说写并上法：说跟写结合起来，也是很好的学习办法。可以说一句写一句，也可以写一句说一句，这样不但加深记忆，同时也会提高你的口语水平。
音影结合法：听英文歌曲，看欧美电影，这是很多人都会做的事情。但你要提高自己的口语就不能只是单纯的听跟看，还要说出口。不过看电影开始看有中英文字幕的电影，边看边说，更能加深我们的理解和记忆。听歌曲就建议听慢歌，便于学习。
每个人的情况不同，可以选择最适合自己的学习方法，才能决定如何提供英语口语。当然如果是有硬性需求的，也可以选择培训班进行学习，包括实体培训班，电话英语培训班等。
4.学习英语口语的误区
第一，过分讲究方法和技巧，而不愿意下真功夫。语言的运用是一种技能，但这种技能不是专靠技巧能够获得的。太讲究方法和技巧会被其占用很多的时间和精力，而对学习的内容本身投入较少的时间和精力，因此反而会影响学习的效果。如有一个参加高等教育自学考试的青年，他订了十多种讲自学和考试的刊物，认真学习和研究，讲起方法来一套一套的，可他每次参考的科目却大多考不及格。这是因为他只顾钻研方法和技巧，在学习内容上花的时间和精力太少，而且养成了投机取巧、不肯下功夫的习惯。方法和技巧只能适当利用，并且要从自己的学习实践中摸索出适合自己的方法和技巧才会真正管用。
第二，只学而不“用”，完全是以“学”的态度来学外语。语言的实践性很强，如果只学而不用，就永远也学不好。我们学语言的目的就是为了应用，要学会在用中学习，这样才能提高兴趣，达到好的学习效果。
第三，不重视听力训练。语言是有声的，我们对语言的感受首先是语言的声音作用于我们的大脑，如果不练习听力，只是默默地阅读和背单词，其结果不仅听不懂别人讲外语，而且阅读水平也难以提高。
第四，三天打鱼两天晒网，没有恒心，不能长期坚持学习。技能的熟练要有一个过程，在这个过程中会遇到各种困难，但不能向困难低头，要坚持不懈地反复学习，持之以恒。
第五，过分讲究速度和效率，不愿花时间经常重复(复习)已学过的内容，只求懂了则罢。语言的运用既是一种技能，技能则只有靠熟能生巧，要不断的重复才会熟练，只有熟练了才会形成一种应用自如、不假思索的技能。
5.英语口语的注意点
一、保持目光接触
中国考生回答问题时，往往眼睑下垂，这是一种东方人很喜欢的表情，但在欧洲人民和美国人看来，这是失去信心的表示。在雅思口语考试时，请与考官保持目光接触，以便交流，这比较符合西方人的沟通习惯。
二、不要自己说英语很差
有些考生英语并不坏，但是当他开始自我介绍时却这样自谦，我的英文不是很好……提醒你，即使你的英语真的不好，但是也不要自己说出来，更应该表露出足够的自信。
三、仔细听问题，快速反应
许多考生在考试时，因为听觉不灵敏，不能快速反应。建议你找一个朋友，进行雅思口语测试的现场模式，熟悉环境，这可以锻炼听力和反应，而且还培养了现场的眼神交流等细节。
四、不要不懂装懂
有些考生考试时没有听懂问题，但是他不想公开表示自己没有听懂，所以试着猜问题，试着去回答。这样做，存在风险，因为如果问题回答错误，考官会认定你的听力很差。事实上，要求考官重复或确认测试非常正常，所以，遇到这样的情况，你可以大大方方地说对不起，请再说一遍。
五、适当使用停顿技巧
遇到难以马上回答的问题，适当停止非常重要。
六、不要背答案
当考生背书回答问题时，考官很容易就会发现。背书是一种投机，不能真实地反映考生的英语口语，同时也会导致考官的怀疑。所以，要认真练习口语，注意语速不要太快，语调自然起伏，避免单一。
1.酒店英语口语日常用语 篇一
It won’t take long to prepare for your breakfast. 您的早餐不会用太长时间准备。
It will take 20minutes to prepare for your lunch.您的午餐需要20分钟时间准备。
I would like some lunch now.我想现在进午餐。
It is Room Service here. 这是送餐服务。
Shall I pour you some coffee now?我可以为您倒一杯咖啡吗?
Your food and drinks will be sent up in a few minutes.您要的食品和饮料过几分钟就会送上去。
It will be up right away.马上送上去。
I will send someone up with your breakfast immediately.我马上叫人把您的早餐送上来。
Our Room Service starts serving at 7 0’clock.送餐服务从7点开始。
I am sorry，we don’t start serving lunch until 11am.对不起，我们要上午11点菜开始提供午餐服务。
2.酒店英语口语日常用语 篇二
Room Service，may help you？送餐服务，有什么可以帮您？
Would you please bring me some breakfast？请为我送来一份早餐，好吗？
At what time would you like your breakfast？您希望什么时候把您的早餐送来？
A Continental breakfast or American breakfast？是要欧式早餐还是美式早餐？
With coffee or tea？需要咖啡还是茶？
For how many people，please？请问要几个人的送餐？
I will bring it up right away. 我马上把它送上来。
Good morning，here is the Continental breakfast you ordered.早上好，这是您点的欧式早餐。
Would you please sign the bill？请您在帐单上签名好吗？
Thank you，enjoy your breakfast please，good-bye. 谢谢，请慢用，再见。
3.酒店英语口语日常用语 篇三
Housekeeping，may I come in？客房服务，我可以进来吗？
I’m sorry to disturb you，sir.对不起，打扰您了，先生。
May we clean your room now，sir？先生，我们可以现在打扫您的房间吗？
Well，I’m a bit tied up at the moment. 哦，我现在正忙着呢。
What time would you like us to come back？您希望我什么时候再来？
Shall I come back later，sir？先生，我过会再来好吗？
We will come and clean your room immediately.我们马上就来打扫您的房间
Your room will be ready in half an hour.您的房间过半小时就会打扫干净。
I’m afraid no cleaning can be done between 12noon and 2pm. May we come between 2pm and 3pm？
It’s already noon，and our room hasn’t been made up yet.已经快到中午了，我的房间还没打扫。
Just let us know what you need，and if we can，we will oblige.如果您需要什么，就告诉我们，只要是做得到的，我们都会尽力为您效劳。
4.酒店英语口语日常用语 篇四
Did you enjoy your meal？你吃的满意吗？
May I take this way？我可以撤掉这个吗？
May I make out the bill for you now？现在可以为您结帐吗？
Here is the dish you ordered，and you another sweet and sour pork is coming soon. 这是您点的菜，您点的另一道餐咕噜牛肉马上就会送上来。
I’m afraid there is a mistake，I ordered a sweet and sour garoupa. 恐怕 您搞错了，我点的是咕噜羊肉。
I will check，I am afraid there is no mistake，this is the dish you ordered. 我来查一查，恐怕我们没有搞错，这道菜是您点的。
I don’t think I want it. May I change it？我不要这道菜了，可以换吗？
Is my order coming pretty soon？I’ve been waiting for a long time. 我点的菜是不是马上就会上来?我已经等了很久了。
Oh，that takes quite a while to prepare. 哦，这道菜需要一段时间才能做好。
I have appointment at noon. Could you tell the cooks to hurry？我中午有一个约会，你能告诉厨师稍快点好吗？
5.酒店英语口语日常用语 篇五
Good afternoon，sir. Welcome to our restaurant. Do you have a reservation？下午好先生，欢迎光临我们餐厅，请问您有预订吗？
How many people are there in your party？你们一共几个人？
Would you please come with me？请您跟我来，好吗？
Please step this way. 这边请。
Will this table be all right？这张桌子可以吗？
Would you like to sit near the windows?您是否喜欢靠窗坐？
Where would you like to sit？您希望坐在哪？
You can sit where you like. 您可以随便坐。
I’m sorry，that table is already reserved.对不起，那张桌子已经预订出去了。
酒店英语100句
Daily Service 日常服务酒店日常英语对话（一）-（Knocking at the door.）-（敲门.）-May I come in？-我可以进来吗？-Come in,please.-请进.-Please don't come in.-请不要进来.-Just a moment(a minute),please.-请稍等一下.酒店日常英语对话（二）-I'm sorry to disturb you.May I clean the room,sir？-对不起打扰你了，我来打扫一下房间好吗？-All right.Come in,please.-好的，请进来.-Please clean it when I am out.-我马上要出去，请等一会儿打扫.-May I change the water of the thermos now？-我现在可以换水吗？-Yes,please.-请换吧.酒店日常英语对话（三）-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups？-下午我有几位朋友来访，请给加些热水瓶和茶杯.-Well,we'll send tea into the room when the visitors come.-好，客人来访我们会端茶进来的.-By the way,is there any mail for me？-顺便一下，有我的邮件吗？-No.If there is,I'll give it to you in time.-没有.如果有的话，我会及时给你送来的.酒店日常英语对话（四）-Why did you come in without my permission？-你为什么没经我允许就进来了？-It's my negligence.I beg your pardon.-我疏忽了，请你原谅.-I come and make the bed.Shall I do it now or later？-我来做夜床，你看是现在做还是等会儿做？-Since you have come,you may do it now？-既然来了，现在就做吧.-Here's your clean laundry.you'd better check it.-衣服洗好了，请您过目.酒店日常英语对话（五）-I am collecting the fee of the long distance call.-我来收长途电话费.-This is the bill for the room rent of half a day.-这是补半天房金的帐单.-Here is a telegram for you.-这儿有一封你的电报.-Why is it unsealed？-它怎么被拆开了？-Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver.-因为电报封面没有收报人姓名，服务台为了查对姓名而拆开的.酒店日常英语对话（六）-Have you lost anything today,sir？-先生，你今天丢过什么东西吗？-Yes,a wallet.I'm looking for it now.-丢了一只皮夹子，我正在找呢.-What is there in the wallet？-皮夹子里有些什么？-My daughter's photo and some money.-有一张我女儿的照片，还有一些钱.-Look,is this wallet yours？-看，这只皮夹子是不是你的？-Yes,it's mine.Thank you ever so much.-是我的，太感谢你了.酒店日常英语对话（七）-I want to borrow China Daily of these days.-我要看这几天的《中国日报》.-Please get some copise of China Pictorial for me.-请拿几份《中国日报》给我.-Please bring some chairs for me.-请拿几把椅子来.-Please get me some soap.-卫生间的肥皂要添了.-The slippers are wornout.Change them for me,please.-拖鞋坏了，请给换一双.-Get a hot-water bottle,please.-请拿一只热水瓶给我.-I feel a bit cold when I sleep.Please get me a blanket.-我睡得有点冷，请给我加一条毯子.-I need another pillow.-我需要加一只枕头.酒店日常英语对话（八）-All right,I'll get it for you right away.-好的，我就去拿.-Just a moment,I'll do it right now.-请稍等一下，我马上给你办好.-Excuse me.-对不起.-I am sorry.-很抱歉.-I beg your pardon.-请你原谅.-Pardon me for interrupting.-对不起打扰你们了.-Please excuse me for coming so late.-请原谅我来迟了.-I'm sorry I was so careless.-很抱歉我太粗心了.。
2008-4-8 4:56:00 文：lutian2007 ■ 服务台常用词汇 management 经营、管理 market price 市价 cashier's desk 兑换处 coin 硬币 accounting desk 帐务处 check_out time 退房时间 voucher 证件 price list 价目表 check, cheque 支票 sign （动）签字 interest 利息 form 表格reservation 预订 reception desk 接待处 tip 小费 reservation desk 预订处 luggage office 行李房 …per thousand 千分之… spare （形）多余的 postpone （动）延期 cancel （动）取消 traveller's cheque 旅行支票 pay （动）付款 fill （动）填写administration 管理、经营 note 纸币 registration desk 入宿登记处 lobby 前厅 luggage rack 行李架 visit card 名片 identification card 身份证 rate of exchange 兑换率 conversion rate 换算率 charge （动）收费 bill 帐单 change money 换钱procedure 手续、程序 information desk 问询处 luggage label 行李标签 overbooking 超额订房 …per cent 百分之… reasonable （形）合理的 cash （动）兑换 keep （动）保留、保存 bank draft 汇票 accept （动）接受 procedure fee 手续费 fill in the form 填表 ■ 电讯服务 operator 电话员 house phone 内部电话 special line 专线 dial a number 拨号码 hold the line 别挂电话 can't put somebody through 接不通 ordinary telegram 普通电话receiver 听筒 city phone 城市电话 telephone number 电话号码 replace the phone 挂上电话 Line, please. 请接外线。
The line is busy(engaged) 占线。 send a telegram(cable) 发电报long distance 长途电话 telephone directory 电话簿 call somebody up 打电话给某人 can't hear somebody 听不见 can't get through 打不通 inland telegram 国内电报 ordinary mail 平信switchboard 交换台 central exchange 电话总局 The connection is bad. 听不清。
express telegram 加快电报 special despatch 专电 registered fee 挂号邮资 postcard 明信片 ■ 客房设备、用品 escalator 自动楼梯 bookshelf 书架 ground floor （英）底，层，一楼 cabinet 橱柜 switch 开关 venetian blind 百叶窗帘 curtain 窗帘 wastebasket 字纸篓tea trolley 活动茶几 night table 床头柜 first floor （英）二楼，（美）一楼 folding screen 屏风 hanger 挂钩 plug 插头 wall_plate 壁上挂盘 Chinese painting 国画elevator, lift 电梯 drawer 抽屉 second floor （英）三楼，（美）二楼 spring 弹簧 cushion 靠垫，垫子 socket 插座，插口 sitting_room 起居室 voltage 电压floor 楼层，地板 carpentry （总称）木器 tea table 茶几 bedclothes 床上用品 quilt 被子 mattress 床垫 thermos 热水瓶 transformer 变压器。
1) Good morning (afternoon ,evening),sir (madam).早上好（下午、晚上好），好，先生（夫人）
2) How do you do? (-- how do you do ？)您好！
3) Hello (or hi )！您好！
4) How is everything (with you )?
（您的）一切都好吗？
5) How are you getting on ( or along ) these days ？这几天过得怎么样？
6) How are you ? (- Fine ,thank you .and you？ )您的身体好吗？
7) Glad (nice ) to see you .
见到您很高兴。
8) Welcome to our hotel.
欢迎到我们的酒店来！
9) It's nice to meet you again , Mr. Johnson .再次见到您太好了，约翰逊先生。
10) Good –bye.(or bye-bye)再见！
11) Good night.晚安（晚间告别用）
12) Have a good rest.祝您休息好！
13) See you later (tomorrow).
以后（明天）见！
14) Hope to see you again soon.
希望不久再见到您！
15) Have a good time.
祝您过得愉快！
16) We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！
17) Please don't leave anything behind.请不要遗忘你的东西。
18) Mind (or watch) your step!
请走好！
19) We wish you a pleasant journey.
祝您旅途愉快！
20) Have a nice trip！一路平安！
21) All the best！万事如意。
酒店日常英语口语如下： 1 Welcome to our hotel！ 欢迎光临（我们酒店）。
2 Welcome, sir/madam！ 欢迎光临。 3 Good morning/afternoon/evening。
早上/下午/晚上好！ 4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you？ 您好，总台/餐厅/康乐中心/总机（我能为您做些什么？） 5 Tarime Petroleum Hotel, May I help you？ 您好，塔里木石油酒店（我能为您做些什么？） 6 May I have your name/room number, please？ 您可以告诉我您的姓名/房号吗？ 7 One moment, please。 请您稍候。
8 Thanks！ 谢谢您！ 9 My pleasure！ 不用客气！ 10 Thank you for waiting。 您久等了。
11 Sorry to keep you waiting。 不起让您久等了。
12 Do you speak Chinese/English？ 请问您讲中文/英文吗？ 13 Do you have a reservation？ 请问您有预订吗？ 14 Show me your passport or identification, please。 请出示一下您的护照或证件。
15 How would you like to pay? In cash or by credit card？ 您用什么方式付款，是用现金还是信用卡？ 16 please show me your credit card。 请出示您的信用卡。
17 Please sign here。 请在这儿签字。
18 Here is your charge please。 这是找您的零钱。
19 This way, please。 这边请。
20 Follow me, please。 请跟我来。
21 After you, please。 您先请。
22 Hope you enjoy your stay！ 希望您在这里过得愉快！ 23 Hope you have a good trip！ 祝您旅途愉快！ 24 Good luck！ 祝您好运！ 25 Have a nice day1 祝您一天愉快！ 26 Here you are。 给您。
27 Sorry 。 对不起。
28 Not at all。 没关系。
29 Of course。 当然可以。
30 Pardon？ 请您再重复一遍，好吗？ 31 No problem。 没问题。
32 Excuse me。 对不起，打扰一下。
33 Hold on, please。 请别挂电话。
34 Goodbye/Bye-bye！ 再见！ 35 The lift/toilet is over there。 电梯/洗手间在那边。
36 Banquet Hall is on the second floor。 宴会厅在二楼。
37 The Conference Center is just a cross the street。 会议中心在马路对面。
38 Do you have a reservation？ 请问您有预定吗？ 39 How many people, please？ 请问您们是几位？ 40 What kind of room do you want？ 请问您需要哪种房间？ 41 A single/twin room/suite is￥1200 per day。 单间/标准间/套间每天是1200元。
42 Breakfast is included in the price。 早餐已包含在房费中。
43 The local call is free,please press 9 before。 市话是免费的，请先拨9。
44 Check out time is before 2:00pm。
退房时间是下午2点以前。 45 Do you need a morning call？ 请问您需要叫早服务吗？ 46 Check out, please？ 请问是结账吗？ 47 please show me your room card and your receipt。
请出示您的房卡和收据。 48 Housekeeping, may come in？ （客房）服务员，我可以进来吗？ 49 May I clean your room now？ 我可以现在打扫房间吗？ 50 This is a hair-dryer you need。
这是您需要的吹风机。 51 If you need any help, please redial (1111) four ones。
如果您需要帮助，请拔1111。 52 Good nights！ 晚安！ 53 Here's your table。
这是您的座位。 54 What would you like to drink？ 请问您喝点什么饮料？ 55 Small or large？ 您需要大份还是小份？ 56 Anything else？ 您还需要别的吗？ 57 Let me repeat your order, please。
我给您重复一下菜单吧。 58 Hope you enjoy your meal。
祝您用餐愉快！ 59 The total is￥38。 总消费是38元。
60 Please write the invoice payer。 请写一下您的发票付款单位。
61 Please keep your charge and invoice。 请收好您的零钱和发票。
62 Do you need a taxi？ 请问您需要出租车吗？ 63 May I take your luggage, please？ 我帮您拿行李好吗？ 64 Where are you to going, please？ 请问您要去哪里？ 65 Welcome to our hotel next time。
酒店英语口语在快餐厅里中常见词汇有：
要一个汉堡和一杯冰茶。
I'd like a hamburger and an iced tea. *iced tea因为发音相同，有时也可写成ice tea。
May I have two hot dogs, please?/ May I have two hot dogs, please？ （我要两个热狗。）
Anything else？ （还要别的吗？）
Two hot dogs, please.请加蕃茄酱和芥末。呵呵不是很多啊，我在恩京学习的酒店英语口语，之前我想竞聘3星大酒店学习的酒店英语口语，恩京是朋友推荐的，恩京实行电话教学，学习、工作忙也不怕，能随时随地进行电话学习，我这高中毕业的水平都能学，呵呵何况你呢！祝你学习好，顺利！
Restaurant and Pub 餐馆酒吧73. Air conditioned 空调开放 Daily specials 每日特色菜 Drinks purchased are for taken away only. 饮料仅供外卖 Eat in or take away 店内吃或外卖 Please ask to taste. 欢迎品尝 Take away service available. 提供外卖 Today's special/Today's specialties 今日特色菜 Try our summer range of food.品尝夏季各种食品 Wines & spirits 红酒白酒 Do not touch the exhibits/s. 勿触摸展品/物品 No tipping. 不收小费The Relentless Pursuit of Perfection追求完美永无止境Enjoy Coca-Cola.(Coca-Cola) 请喝可口可乐。
（可口可乐） Fresh-up with Seven-up.(Seven-up) 提神醒脑，喝七喜。（七喜）。
Daily Service 日常服务 -（Knocking at the door.）-（敲门。）
-May I come in？-我可以进来吗？ -Come in,please.-请进。 -Please don't come in.-请不要进来。
-Just a moment(a minute),please.-请稍等一下。 -I'm sorry to disturb you.May I clean the room,sir？-对不起打扰你了，我来打扫一下房间好吗？ -All right.Come in,please.-好的，请进来。
-Please clean it when I am out.-我马上要出去，请等一会儿打扫。 -May I change the water of the thermos now？-我现在可以换水吗？ -Yes,please.-请换吧。
-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups？ -下午我有几位朋友来访，请给加些热水瓶和茶杯。 -Well,we'll send tea into the room when the visitors come. -好，客人来访我们会端茶进来的。
-By the way,is there any mail for me？-顺便一下，有我的邮件吗？ -No.If there is,I'll give it to you in time.-没有。如果有的话，我会及时给你送来的。
-Why did you come in without my permission？-你为什么没经我允许就进来了？ -It's my negligence.I beg your pardon.-我疏忽了，请你原谅。 -I come and make the bed.Shall I do it now or later？-我来做夜床，你看是现在做还是等会儿做？ -Since you have come,you may do it now？-既然来了，现在就做吧。
-Here's your clean laundry.you'd better check it.-衣服洗好了，请您过目。 -I am collecting the fee of the long distance call.-我来收长途电话费。
-This is the bill for the room rent of half a day.-这是补半天房金的帐单。 -Here is a telegram for you.-这儿有一封你的电报。
-Why is it unsealed？-它怎么被拆开了？ -Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver. -因为电报封面没有收报人姓名，服务台为了查对姓名而拆开的。 -Have you lost anything today,sir？-先生，你今天丢过什么东西吗？ -Yes,a wallet.I'm looking for it now.-丢了一只皮夹子，我正在找呢。
-What is there in the wallet？-皮夹子里有些什么？ -My daughter's photo and some money.-有一张我女儿的照片，还有一些钱。 -Look,is this wallet yours？-看，这只皮夹子是不是你的？ -Yes,it's mine.Thank you ever so much.-是我的，太感谢你了。
-I want to borrow China Daily of these days.-我要看这几天的《中国日报》。 -Please get some copise of China Pictorial for me.-请拿几份《中国日报》给我。
-Please bring some chairs for me.-请拿几把椅子来。 -Please get me some soap.-卫生间的肥皂要添了。
-The slippers are wornout.Change them for me,please.-拖鞋坏了，请给换一双。 -Get a hot-water bottle,please.-请拿一只热水瓶给我。
-I feel a bit cold when I sleep.Please get me a blanket.-我睡得有点冷，请给我加一条毯子。 -I need another pillow.-我需要加一只枕头。
-All right,I'll get it for you right away.-好的，我就去拿。 -Just a moment,I'll do it right now.-请稍等一下，我马上给你办好。
-Excuse me.-对不起。 -I am sorry.-很抱歉。
-I beg your pardon.-请你原谅。 -Pardon me for interrupting.-对不起打扰你们了。
-Please excuse me for coming so late.-请原谅我来迟了。 -I'm sorry I was so careless.-很抱歉我太粗心了。
问候及回答：
1. Good morning (afternoon, evening), sir (madam).
早上(下午、晚上)好，先生(夫人)。
2. How do you do? Glad to meet you.
您好!(初次见面) 很高兴见到您。
3. How are you? Fine, Thanks. And you?
您好吗? 很好，谢谢。您好吗?
4. Welcome to our hotel (restaurant, shop).
欢迎到我们宾馆(餐厅、商店)来。
5. Wish you a most pleasant stay in our hotel.
愿您在我们宾馆过得愉快。
6. I hope you will enjoy your stay with us. I hope you are enjoying your stay with us.
希望您在我们宾馆过得愉快。(客人刚入店时) 希望您在我们宾馆过得愉快。(客人在饭店逗留期间)
I hope you have enjoyed your stay with us.
希望您在我们宾馆过得愉快。(客人离店时)
7. Have a good time!
祝您过得愉快!
电话用语：
8. **Hotel, front desk. Can I help you?
**饭店，前厅。您找谁?
9. Sorry, I’ve dialed the wrong number.
对不起，我拨错号了。
10. May I speak to your front office manager?
能和你们前台经理说话吗?
11. Sorry, he is not in at the moment.
对不起，他现在不在。
12. Would you like to leave a message?
您要留口信吗?
13. Pardon. I beg your pardon.
对不起，请再说一遍，好吗? 对不起，请再说一遍，好吗?
祝贺语：
14. Congratulations!
祝贺您!
15. Happy birthday!
生日快乐!
16. Happy New Year!
新年快乐!
17. Merry Christmas!
圣诞快乐!
18. Have a nice holiday!
假日快乐!
19. Wish you every success!
祝您成功!
答谢和答应语:
20. Thank you (very much).
谢谢您(非常感谢)。
21. Thank you for your advice (information, help)
感谢您的忠告(信息、帮助)。
22. It’s very kind of you.
谢谢，您真客气。
23. You are welcome. Not at all. Don’t mention it.
不用谢。 不用谢。 不用谢。
24. It’s my pleasure. (With pleasure.) (My pleasure.)
非常高兴为您服务。
25. I am at your service.
乐意为您效劳。
26. Thank you for staying in our hotel.
感谢您在我们酒店下榻。
27. I’m sorry. I’m sorry. It’s my fault.
很抱歉。 很抱歉。那是我的过错。
28. Sorry to have kept you waiting.
对不起，让您久等了。
29. Sorry to interrupt you.
对不起，打扰您了。
30. I’m sorry about this. I apologize for this.
对此表示抱歉。 我为此道歉。
31. That’s all right. Let’s forget it.
没关系。 算了吧。
征询语：
32. May I help you? What can I do for you? Is there anything I can do for you?
我能帮您什么吗? 我能为您干点什么? 有什么能为您效劳的吗?
33. Yes, please. Just a moment, please.
好的。 请稍等一下。
34. May I use your phone?
我能借用您的电话吗?
35. Certainly. Yes, of course.
当然可以。 当然可以。
指路用语:
36. Go upstairs/downstairs.
上楼/下楼。
37. It’s on the second (third) floor .
在二(三)楼。
38. Where is the washroom (restroom, elevator)?
请问盥洗室(休息室、电梯)在哪儿?
39. This way ,please.
请这边走
40. Turn left /right.
往左转/右转。
41. It’s in the lobby near the main entrance.
在大厅靠近大门。
42. It’s in the basement at the end of the corridor.
在地下室走廊尽头。
提醒用语：
43. Mind (Watch) your step.
请走好。
44. Please be careful.
请当心。
45. Please don’t leave anything behind.
请别遗忘您的东西。
46. Don’t worry.
别担心。
47. Take it easy.
放心好了。
48. Please don’t smoke here.
请不要在这边抽烟。
告别语：
49. Goodbye. See you late.
再见。 待会见。
50. Good night.
晚安。
51. See you tomorrow.
明天见。
52. Goodbye and thank you for coming.
再见，谢谢您的光临。
53. Goodbye and hope to see you again.
再见，希望再见到您。
54. Have a nice trip!
一路平安!
55. Wish you a pleasant journey! Good luck!
祝您旅途愉快!祝您好运!
其它：
1. Have you a reservation?
您有预定吗?
2. May I know your name and room number?
您能告诉我您的名字与房间号吗?
3. Here is your room key.
给您房间钥匙。
4. Please pay at the cashier’s desk over there.
请去那边帐台付款。
5. Are these your baggage?
这些是您的行李吗?
6. May I take them for you?
我来帮您拿好吗?
7. What kind of rooms would you like?
您需要什么样的房间?
8. Here is a brochure of our hotel and tariff.
这是介绍我们饭店的小册子和价目表。
9. Sit down, please. Here is the menu.
请坐，给您菜单，先生。
10. May I take your order, sir?
您要点菜吗?
11. What would you like to have, coffee or tea?
您要喝咖啡还是茶?
12. Would you like to have any wine with you dinner?
您用餐时要喝点酒吗?
13. Service hours are:
(餐厅)供应时间是：
7:00a.m.to 9:00a.m.for breakfast. 11:30a.m.to1: 30p.m.for lunch. 6:30p.m.to 8:30p.m.for dinner.
早餐7点到9点。 午餐11点半到1点半。 晚餐6点半到8点半。
14. Here is the bill. Please sign it.
15. 这是您的帐单，请签字。
征求意见用语：
1. How do you like Chinese food?
您喜欢中国菜吗?
2. What do you think of our service?
您对我们的服务有什么意见?
3. Thank you for your comments (compliment, suggestions).
谢谢您给我们提的意见(赞扬、建议)。
4. I’m afraid it’s against the hotel’s regulations.
这是违反饭店规章制度的。
5. In our hotel we don’t accept tips.
我们饭店是不收小费的。
6. It’s our pleasure to serve our guests well.
我们为能为客人服务好而感到高兴。
7. Thank you all the same.
然而，还是要谢谢您。
8. I’m afraid you’ll have to pay for the damage.
您必须赔偿。
9. Thank you for telling us about it.
谢谢您告诉我们
10. I’ll look into the mater right away.
我马上去处理这件事情。
11. I assure you it wont happen again.
我保证此类事情不会再发生。
12. Please don’t worry, sir (madam).
先生(夫人)，请不必担心。
13. I’ll send someone up to your room right away.
我马上派人到你的房间去。
14. I can’t guarantee anything, but I’ll try my best.
我不能保证，但我会尽力而为。
15. You may pay in cash or with credit card.
您可以付现金也可以用信用卡。
简单的问候语知道就可以了，好多外国人也是会一点儿的中文的哦。做简单的交流是没有太大的问题的，实在不知道就百度咯。百度一下你就知道啦
随着社会的发展，英语已成为个人甚至一个国家发展的重要工具，每个人都希望说一口流利的英文。我精心收集了关于酒店常用英语句子，供大家欣赏学习!
关于酒店常用英语句子精选
1、Good morning ，sir(madam)
早上好，先生(小姐)
2、Good afternoon ，ladies and gentlemen
下午好，女士们，先生们。
3、Good evening ，miss Price
晚上好，普莱丝小姐。
4、How are you today ，Mr Brown ?
你今天好吗?布朗先生。
5、I‘m quite well ，thank you.
我很好，谢谢你。
6、Hs good to see you again ，sir(madam)
再次见到你真高兴，先生(小姐)
7、Nice to meet you ，sir.
见到你真高兴，先生。
Titles(称呼)
8、Are you Mrs.Best?
你是贝丝特夫人吗?
9、You must be professor Ford.
你一定是福特教授。
10、May I know your name，sir(madam)?
我可以知道你的名字吗?先生(小姐)。
11、Here‘s a letter for you ，Dr white.
怀特医生，这儿有你的一封信。
12、you‘re wanted on the phone，Captain Smith.
史密斯船长，有你的电话。
13、Welcome to our hotel， miss Henry.
欢迎来到我们酒店，享利小姐。
14、May I be of service to you，Mr Baker ?
我能为你服务吗?贝克先生?
15、Can I help you， Ms Blake?
我能帮你吗?布雷克小姐?
16、Would you take the seat ，young lady ?
请坐，小姐，
Offering Help 主动提出帮助
17、May I help you ?
18、Can I help you?
我能帮你吗?
19、What can I do for you ?
我能为你作什么?
20、 May I take your ba for you?
我可以为你拿你的手提包吗?
1、 May I help you with your suitcase?
我能帮你拿你的箱子吗?
2、 Would you like me to call a taxi for you ?
你需要我为你叫一辆出租车吗?
3、 Thank you very much.
非常感谢
4、 Thanks for the trouble .
麻烦你了
5、 It‘svry kind of you?
你真是太好了
6、 No，thanks.
不用了，谢谢!
Answers to Thanks对感谢语的应答
7、 You‘re welcome.
欢迎你
8、 Not at all.
不用谢
9、 That‘s all right.
没关系
10 Don‘t mention it.
11、 It‘s my plcasurc.
这是我的荣幸
Expressing welcome 表示欢迎
12、 Welcome ，sir(madam)。
欢迎光临，先生(小姐)
11、 Welcome to our hotel ，sir (madam)。
欢迎光临我们酒店，先生(小姐)
14、 Welcome to our western restaurant.
欢迎来我们西餐厅
15、We‘re glad to have you here.
我们很高兴你来到之儿
16、I‘m always at your service ，sir (madam)。
随时为你效劳，先生(小姐)。
Apologies 表示道歉
17、I‘m sorry，sir (madam)。
对不起，先生(小姐)。
18、I‘m very sorry.
非常抱歉。
19、I‘m sorry to trouble you.
对不起打扰你了。
40、I‘m sorry to have taken so much of your time.
对不起占用你太多时间了。
Welcome to our hotel,sir(madam).
欢迎光临我们酒店，先生(小姐)
Would you please complete this registration form?
请您填写一下这张登记表，好吗?
Could you please put your nationality there，sir?
先生，请将您的国籍写在这。
Could you sign your name，please?
请您签一下名，好吗?
May I see your passport，please?
我可以看看您的护照吗?
Would you please fill out this form while I prepare your key card for you?
请您把这份表填好，我同时就给您开出入证，好吗?
Here is your key，hope you enjoy your stay in our hotel.
这是您的钥匙，祝您住店愉快。
Could you keep your room key until you check out?
请您在住店期间自己保管钥匙，直到离店。
The porter will take your luggage and show you the way.
行李员会为您提行李，并为您领路。
Our check-in time is 12 noon，I’m afraid we have no vacant rooms now. would you mind waiting until then?
我们登记入住的时间是中午12点，恐怕现在没有空房，烦请您等到那是好吗?
Unfortunately，we are fully booked for tonight，would you like me to get you a room in another hotel?
很抱歉，我们今晚的房间已全部订满，我帮您联系另外一家酒店，好吗?
wo persons sometimes discover a friend by the admiration which both entertain for a
