酒店客房英语对话

酒店客人英语对话

下面是我整理的酒店日常英语对话，欢迎大家阅读!

酒店日常英语对话：

-(Knocking at the door.)-(敲门。)

-May I come in?-我可以进来吗?

-Come in,please.-请进。

-Please don't come in.-请不要进来。

-Just a moment(a minute),please.-请稍等一下。

-I'm sorry to disturb you.May I clean the room,sir?-对不起打扰你了，我来打扫一下房间好吗?

-All right.Come in,please.-好的，请进来。

-Please clean it when I am out.-我马上要出去，请等一会儿打扫。

-May I change the water of the thermos now?-我现在可以换水吗?

-Yes,please.-请换吧。

-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups?

-下午我有几位朋友来访，请给加些热水瓶和茶杯。

-Well,we'll send tea into the room when the visitors come.

-好，客人来访我们会端茶进来的。

-By the way,is there any mail for me?-顺便一下，有我的邮件吗?

-No.If there is,I'll give it to you in time.-没有。如果有的话，我会及时给你送来的。

-Why did you come in without my permission?-你为什么没经我允许就进来了?

-It's my negligence.I beg your pardon.-我疏忽了，请你原谅。

-I come and make the bed.Shall I do it now or later?-我来做夜床，你看是现在做还是等会儿做?

-Since you have come,you may do it now?-既然来了，现在就做吧。

-Here's your clean laundry.you'd better check it.-衣服洗好了，请您过目。

-I am collecting the fee of the long distance call.-我来收长途电话费。

-This is the bill for the room rent of half a day.-这是补半天房金的帐单。

-Here is a telegram for you.-这儿有一封你的电报。

-Why is it unsealed?-它怎么被拆开了?

-Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver.

-因为电报封面没有收报人姓名，服务台为了查对姓名而拆开的。

-Have you lost anything today,sir?-先生，你今天丢过什么东西吗?

-Yes,a wallet.I'm looking for it now.-丢了一只皮夹子，我正在找呢。

-What is there in the wallet?-皮夹子里有些什么?

-My daughter's photo and some money.-有一张我女儿的照片，还有一些钱。

-Look,is this wallet yours?-看，这只皮夹子是不是你的?

-Yes,it's mine.Thank you ever so much.-是我的，太感谢你了。

-I want to borrow China Daily of these days.-我要看这几天的《中国日报》。

-Please get some copise of China Pictorial for me.-请拿几份《中国日报》给我。

-Please bring some chairs for me.-请拿几把椅子来。

-Please get me some soap.-卫生间的肥皂要添了。

-The slippers are wornout.Change them for me,please.-拖鞋坏了，请给换一双。

-Get a hot-water bottle,please.-请拿一只热水瓶给我。

-I feel a bit cold when I sleep.Please get me a blanket.-我睡得有点冷，请给我加一条毯子。

-I need another pillow.-我需要加一只枕头。

-All right,I'll get it for you right away.-好的，我就去拿。

-Just a moment,I'll do it right now.-请稍等一下，我马上给你办好。

-Excuse me.-对不起。

-I am sorry.-很抱歉。

-I beg your pardon.-请你原谅。

-Pardon me for interrupting.-对不起打扰你们了。

-Please excuse me for coming so late.-请原谅我来迟了。

-I'm sorry I was so careless.-很抱歉我太粗心了。

问候及回答：

1. Good morning (afternoon, evening), sir (madam).

早上(下午、晚上)好，先生(夫人)。

2. How do you do? Glad to meet you.

您好!(初次见面) 很高兴见到您。

3. How are you? Fine, Thanks. And you?

您好吗? 很好，谢谢。您好吗?

4. Welcome to our hotel (restaurant, shop).

欢迎到我们宾馆(餐厅、商店)来。

5. Wish you a most pleasant stay in our hotel.

愿您在我们宾馆过得愉快。

6. I hope you will enjoy your stay with us. I hope you are enjoying your stay with us.

希望您在我们宾馆过得愉快。(客人刚入店时) 希望您在我们宾馆过得愉快。(客人在饭店逗留期间)

I hope you have enjoyed your stay with us.

希望您在我们宾馆过得愉快。(客人离店时)

7. Have a good time!

祝您过得愉快!

电话用语：

8. **Hotel, front desk. Can I help you?

**饭店，前厅。您找谁?

9. Sorry, I’ve dialed the wrong number.

对不起，我拨错号了。

10. May I speak to your front office manager?

能和你们前台经理说话吗?

11. Sorry, he is not in at the moment.

对不起，他现在不在。

12. Would you like to leave a message?

您要留口信吗?

13. Pardon. I beg your pardon.

对不起，请再说一遍，好吗? 对不起，请再说一遍，好吗?

酒店日常英语 句子 二：

Receiving a walk-in guest. 为散客登记

How many people do you have ，XX Mr./Mrs.? 先生/小姐，请问您有几位?

What kind of room do you prefer，XX Mr./Mrs. Please ? XX先生/小姐，请问您想要哪种房间?

Just a moment, I have to check if there’s a room available XX Mr./Mrs.

XX先生/小姐，请稍等，我看看有没有空房。

Here is a brochure of our hotel and our tariff, XX Mr./Mrs. 先生/小姐 给您我们酒店介绍和价目表。

We’ll give you a 10% discount, XX Mr./Mrs. XX先生/小姐，我们给您九折优惠。

Would you like to register, please? XX Mr./Mrs. XX先生/小姐，请您登记，好吗?

You have to register individually, please. XX Mr./Mrs. XX先生/小姐，请您们分开登记，好吗?

Would you fill in this registration form, please? XX Mr./Mrs. XX先生/小姐请您填一下登记表。

Would you please put your nationality there, sir? 先生，请您将您的国籍写在这儿。

Would I ask you to put your name in block capital? XX Mr./Mrs.

XX先生/小姐请用大写字母写您的名字，好吗?

May I have your occupation, please? 请问您的职业?

Would you sign your name, please? /I’ll need your signature. XX Mr./Mrs. XX先生/小姐，请签名。

Would I see your passport, please?/Sir, would you mind showing your passport? XX Mr./Mrs.

XX先生/小姐，能出示一下您的护照吗?

I’m afraid your room is not ready yet. Would you mind waiting, please? XX Mr./Mrs.

XX先生/小姐，恐怕您的房间还没收拾好，希望您不介意在这里等一下。

How would you like to pay by cash or credit card，XX Mr./Mrs. ? XX先生/小姐,请问您是现金或是信用卡付款?

How long will you stay here，XX Mr./Mrs.? XX先生/小姐，您准备在我们酒店住多久?

How would you like to settle you Account? In cash or by credit card? XX Mr./Mrs.

XX先生/小姐，您付现金还是用信用卡付账?

Please pay at the cashier over there，XX Mr./Mrs. XX先生/小姐，请到那边的收银台付款。

Would you mind filling out this form while I prepare your keycard? XX Mr./Mrs.

XX先生/小姐，在我准备钥匙卡的时候，您能填一下这张表吗?

May I have your passport so that I can fill in you visa number and place of entry , xx Mr./Mrs.

XX先生/小姐，能用一下您的护照填一下您的签证号码和入境口岸吗?

Would you tell me your departure date? / What time will you check out? XX Mr./Mrs.

XX先生/小姐能告诉我您的离店日期吗?

Our rack rate is RMB 498，XX Mr./Mrs.. XX先生，我们的门市价格是498元。

The room rate for a double room is RMB 368 plus 15% service charge, not including breakfast. XX Mr./Mrs.

XX先生/小姐，双人房是368元加上15%的服务费，不包括早餐。

I have to ask you to pay RMB1500 for deposit，XX Mr./Mrs.. XX先生/小姐，您需要付1500元人民币作为押金。

As a hotel policy, we require one day’s room charge as deposit for guests without a reservation.

按酒店规定，没有预订的客人得付一天房费作为押金。

Would you like a smoking or non-smoking room , XX Mr./Mrs.?

XX先生/小姐，您需要一间吸烟房还是不吸烟房?

XX Sir/Madam, you room number is 2103. This is your room key. The rate is RMB 498 for one night, no service charge. And the bellboy will show you to your room. Have a nice stay.

XX先生/小姐，您的房间号码是2103。这是您的房间钥匙，房间是498元每晚，免服务费。行李生会带您去房间的，祝您愉快。

Please remember to return your key before you leave our hotel , XX Mr./Mrs.

XX先生/小姐，在您离开酒店前，请记住归还钥匙。

Sir, Here is your room key and room card for you. And your room rate includes one buffet breakfast in the western restaurant.

先生，这是您的房间钥匙和房卡，您的房费包括西餐厅的一次(自助)早餐。

The check-out time is postponed to 2:00pm/ You can check out before 2:00 pm tomorrow. XX Mr./Mrs.

XX先生/小姐，我们的退房时间延迟到下午2：00。

XX Mr./Mrs. Would you please sign your name here? XX先生/小姐，请您签一下名?

XX Mr./Mrs. May I confirm your departure date , Please ? XX先生/小姐，能确认一下您的离店日期吗?

Registering a tour group 为团队登记

XX Mr./Mrs. Who is the Tour leader, please? XX先生/小姐，请问谁是领队?

I’d like to reconfirm your reservation and the schedule for the period of your stay. XX Mr./Mrs.

XX先生/小姐，我想确认一下贵团的预订和日程。

Is there any change in the number in your group ，XX Mr./Mrs.? XX先生/小姐，您的团队人数有变化吗?

You have made a reservation for 14 double rooms and 6 single rooms. Here is the rooming list, is that right? XX Mr./Mrs.

XX先生/小姐，您们预订了14个双人间和6个单人间。 这是住房名单，对吗?

XX Mr./Mrs. Here are the room keys and breakfast vouchers. XX先生/小姐，这是房间钥匙和早餐券。

XX Mr./Mrs. Your check out time is 8:00 a.m. on the 16th. Has there been any change in your schedule? We’ll arrange a morning call at 6:30 am.

XX先生/小姐，您们是16日早8：00离店，日程有变化吗?我们安排早6：30叫早。

XX Mr./Mrs. If there is any change, Would you notify the Front Desk, please?

XX先生/小姐，如有变化，请通知前台。

对话教学作为一种新型而有效的教学方式,主张教师和学生应具有对话心态,坚持对话原则,学生在互动交流与沟通合作中学习、使用英语,有效实现学生英语交际能力的锻炼与培养。我整理了酒店常用英语对话短文，欢迎阅读!

Guiding the Guest to Their Rooms 引客进房

Floor Attendant (FA): (Smiling) Good afternoon, sir and madam. Did you have a nice trip? 下午好，先生女士，您们旅途愉快吗?

Mr. Bellow (B): Yes, thanks. 是的，谢谢。

FA: Welcome to the ninth floor. I’m the floor attendant. Just let me know if there is anything I can do for you.

欢迎到9楼，我是楼层服务员。如果有什么需要，请告诉我。

B: Where is Room 908, please? 908房在哪儿呢?

FA: Ah, Mr. and Mrs. Bellow. Would you care to step this way, please? It is along here.

BELLOW先生、夫人，请走好，沿着这儿走就可以了。

Mrs. Bellow(M):Oh, how do you know our name?

你是怎么会知道我们的名字?

FA: It was on the arrival list for room 908.Here we are. May I have your key, please? Let me open the door for you.

您们的名字在908房的预抵名单上，把房间的钥匙给我好吗?我帮您们开门。

B: Here it is. 在这。

FA (Knocks at the door first, opens it, and precedes the guests into the room and turns on the light) This way, please.(先敲门，然后引领客人进房间并开灯)这边请。

B: Thank you. When will our baggage arrive?

谢谢，我们的行李什么时候送上来?

FA: Your suitcases will be here shortly. The bellman is handling them.

您们的行李马上就送上来了。行李员正在处理当中。

B: Very well(Looking around the room.) 非常好(环视房间)

FA: How do you like this room? 您觉得这房间怎么样呢?

M: Oh, it looks comfortable and cozy. We like it very much.

看起来很舒适。我们很喜欢。

FA: (Drawing the curtains aside) The room is facing south and commands a good view of the Huangpu River.

(把窗帘拉开)这房间朝南并面对着黄浦江，景色很好。

M: Yes, how lovely it is! 是的，真的很美!

FA:(Handing the room key to Mr. Bellow) Here is your key, Mr. Bellow.(把房间钥匙交给BELLOW先生)这是您的钥匙。

Making a Reservation 预订客房

Reservationist(R): Good afternoon. What can I do for you?

下午好，我能帮您什么吗?

Client (C) : Good afternoon. I’m calling from Beijing Foreign Trade Company. Is it possible for me to have a suite?

下午好，这里是北京外贸公司，我想订一间套房，有吗?

R: Certainly, can you give me your name please, sir?

有的，先生，可以告诉我您的名字吗?

C: West, W-E-S-T.

R: Thank you, Mr. West. But by the way, how long will you stay here?

谢谢，WEST先生。请问你要住多久呢?

C: I’ll stay here for quite a long time.

我将会住很长一段时间的。

R: I’m glad you will be staying at our hotel for a long time.

很高兴你将会在我们酒店长住。

C: How much is the suite, please?

请问套房多少钱呢?

R: Your suite is 320 yuan (RMB) per day.

您订的套房一天是320元。

C: Does that include attendance?

有包括服务费吗?

R:Three hundred and twenty yuan a day, service included.

320元一天，包含服务费。

C: Meals included?

餐费有包含在内吗?

R: Meals are extra, not included.

餐费是另外算的，不包含在内。

C: What services come with that?

都还有些其他的什么服务吗?

R: For three hundred and twenty yuan a day, you will have one bedroom with air-conditioning, a sitting room, a bathroom, a colour TV set, a telephone and a major international newspaper delivered to your room every day.

您的房间有一间带空调的卧室，一间客厅，一间浴室，一台彩电，一部电话并且每天都有主要的国际新闻报送到您的房间。

C: Do I have to pay in advance?

我需要提前预付吗?

R: Yes, you may pay half of it. The account will be settled later.

要的，您需要先预付一半，稍后会设定一个帐户。

C: On which floor is the suite?

套房在几楼呢?

R: We have reserved two suites for you to choose. One is on the first floor, the other on the thirteenth floor. Both of them have a bathroom and face to the south.

我们提供两个套房供您选择。一个是在一楼，另一个是在十三楼。两个套房都带浴室并且都是朝南的。

C: What’s the difference between them?

它们之间有什么不同呢?

R: The conditions and the prices are the same. No difference.。

条件和价格都是一样的，没什么不同。

C: Which is quiet? I want a quiet one. I hate noise at night.

哪一间更安静?

R: The one on the thirteenth floor is very quiet. The room number is 1316.

三楼的那一间是非常安静的。房间号是1316。

C: I think I’ll take the one on the thirteenth floor.。

我想我还是订三楼的那一间吧。

R: OK. And your arrival and departure dates?

好的，那您抵店和离店的日期是?

C: I don’t know, but it could be seventeen to twenty days.

不知道，但是大概会住17至20天吧。

R: Then we can only confirm a room from the 10th to the 27th. I’m afraid we won’t be able to guarantee you the room after the 27th.

那我们只能确认一个房间给您，从10号至27号，恐怕我们不能保证27号之后有房间给您了。

C: What if there isn’t any room then?

是不是那之后都没有房间了?

R: Don’t worry, sir, We can either put you on a waiting list or find you a room in a nearby hotel.

不要急，先生，我们也可以将您列在等候名单上或者在最近的地方为您找一家酒店。

C: Fine, thank you. Good-bye.

好的，谢谢，再见。

C: Good morning. Can I help you?

G: Yes, I’d like to check out now .

C: Can I have your name and room number, please ?

G: John smith, room 1208 .

C: May I have your room key, please ?

G: Sure. Here you are.

C: Just a moment, please…..Mr. Smith . Here is your bill. Would you like to check it ?

G: I’m sorry . What’s the 20 Yuan for ?

C: That’s for the drinks you ordered from your room .

G: I see .

C: How would you like to make payment , Mr. Smith ?

G: I’d like to pay in cash .

C: That’ll be 2180 Yuan .

G: Here you are .

C: Here’s your change and receipt , Mr. Smith , I’ll send a bellman up to get your luggage.

G: Thank you .

C: You are welcome , Good-bye .

酒店客房英语对话

酒店行业英语口语客房预订经典对话

导语：下面是我整理的关于酒店行业英语经典对话，希望对大家有帮助。

Room Reservations 客房预订

经典对话

R=Reservation Clerk 预定员 G=Guest 顾客

R：Good morning. Room Reservations . May I help you?

您早，客房预订部，请问有什么可以帮助您?

G：Yes,I’d like to book a room.

我想预订一个房间。

R：Thank you, sir. For which date and how many guests will there be in your party?

谢谢您。要订在什么时候?您一行有多少人?

G：From April 16th to 20th .Just my wife and myself.

4 月 16 日到 20 日。只有我和我太太。

R：From April 16th to 20th „„ .And which kind of room would you prefer, sir?

4 月 16 日到 20 日。请问您想预订哪种房间。

G:A Twin，please.

R：Could you hold the line please? I’ll check our room availability.(After a while ) Thank you for waiting , sir. We have a twin room at US$180 per night, will that be all right?

请别挂断好吗?我来检查一下是否有空房间。(过来一会儿)让您久等了，先生。我们有空余的双床间，现在价格是每晚 180 美元，这样可以吗?

G：Ok, I’ll take it.

好的，我订了。

R：Thank you ,sir. May I have your name and phone number, please?

谢谢您，先生。您能告诉我您的姓名和电话号码吗?

G：Sure. May name is Aaron Johnson, and my phone number is 3242-5827.

没问题。我叫艾伦.约翰逊，电话是 3242-5827.

R：Mr. Aaron Johnson, phone number is 3242-5827.„„Excuse me, how do you spell your first name?

艾伦.约翰逊，电话是 3242-5827。请问怎么拼写您的名字?

G：It’s double A,R,O,N.

两个 A,R,O,N。

R：Double A,R,O,N. Thank you,Mr. Johnson. May I have your arrival time on April 16th?

两个 A,R,O,N。谢谢您，约翰逊先生。请问您 4 月 16 日大概什么时候到酒店?

G：Around 9 p.m.

大约晚上 9 点。

R：Mr. Johnson, for the unguaranteed reservation, we can only hold the room by 6 p.m., because it is the peak season now. If you make a guaranteed reservation ,we can hold the room overnight. Would you like me to make a guaranteed reservation by credit card?

约翰逊先生，因为现在是旺季，我们酒店的非担保预订只能保留到下午 6 点。您若做了担保预订，我们可以整夜都保留您的预订。您愿意用信用卡做担保预订吗?

G：Fine. Do you accept American Express?

好的。你们酒店接受美国运通卡吗?

R：Yes. May I know the number?

接受，请问信用卡号是多少?

G：It’s 134986

号码是 134986.

R：Thank you, Mr. Johnson. You’ve made a guaranteed reservation at the Guangzhou xx Hotel, from April 16th to 20th for 5 nights. If you can’t arrive as schedule, please inform us before 6 p.m. on April 16th .Thank you for calling and we look forward to serving you.

谢谢您，约翰逊先生。您已经在广州 xx 酒店办理了担保预订，从 4 月 16 日到 20 日，预住 5天。您若不能如其到达，请务必在 16 日下午 6 点前通知我们。感谢您的电话，我们期待能为您服务。

常用句型百宝箱

1. 预订基本应对

1) Do you have one single room for two nights?

我想预订两个晚上的单人房一间，行吗?

2) Reservations. Can I help you?

客房预订部，可以为您效劳吗?

3) I’d like to reserve a room.

我想订个房间。

4) How many nights do you wish to stay?

您希望住几晚?

5) How mach is the room?

房租是多少?

6) Which date would that be?

要订在什么时候?

7) How many guest will there be in your party?

您一行有多少人?

8) May I know your name /phone number/Email?

能告诉我您的姓名/电话号码/电子 邮件吗?

9) How do you spell that?

请问怎么拼写?

10) Could hold the line, please? I’ll check our room availability.

请别挂断好吗?我来检查一下是否有空房。

11) Thank you for waiting, sir/ma’am.

让您久等了，先生/女士。

12) I’ll arrive late, but please keep my reservation.

我会晚一点到，请保留所预订的房间。

13) Would you like me to make a guaranteed reservation by credit card?

您愿意用信用卡来担保预订吗?

14) I’d like to confirm your reservation.

我想确认一下您的预订。

2. 海外预订

1) May I have your airline and flight number, please?

请告诉我您搭乘的航空公司和班机号好吗?

2) We offer free transportation to and from airport.

我们提供免费的机场迎送服务。

3) We have a counter at the airport where our representative will escort you to the car.

我们在机场设有柜台，到时将有机场代表护送您上车。

4) Do you know arrival time at xx airport ,sir?

您知道您抵达 xx 机场的时间吗?

5) Do you mean local time ?

您指的是当地时间吗?

6) Where can we contact you in Guangzhou?

在广州我们可以经由哪个单位跟您联络?

7) Care of xx company, the number is „„

可以由 xx 公司转告我，电话号码是„„

8) We look forward to serving you. Have a safe trip.

我们期待能为您服务。祝一路平安。

3. 对房间和床具的偏好

1) What kind of room would you prefer?

您想要什么样的房间?

2) I’d like to reserve a room with a sea/mountain view.

我想要一个可以看到海/山的房间。

3) I’d like a room with very large bed/balcony.

我想要一间有大床/阳台的房间。

4) Certainly ,sir. We’ll book you into a room with a Queen-size/King-size bed.

好的，先生。我们会为您等级一间有大号床/特大号床的房间。

4. 房价和付款事项

1) A single room is US$180 per night, with 10% tax and 10% service charge.

单人房每晚 80 美元，外加 10%的税金和 10%的.服务费。

2) We have a double at KH$800 and HK$1000 available. Which one would you prefer?

我们有价位在 800 员和 1000 员港币的大床间，您喜欢哪一种?

3) Does the price include breakfast?

这个价钱包括早餐吗?

4) I’m afraid we have no credit arrangements with your company. We will need an advance

deposit by bank draft or in cash before the reservation date.

恐怕我们和贵公司没有信用贷款的协定，您得在预订得日期之前，预先送了银行汇票和先进，

座位订金。

5) We offer special rates for your company, sir. For a single room, there is a 15% discount.

我们酒店为贵公司提供特价，先生。单人房可以打 8.5 折。

6) Shall we charge this to your company?

我们是向贵公司收费吗?

7) Which department (of your company ) should the bill made out to?

我说门应该将账单送到(贵公司)哪个部门?

8) Do you accept credit cards/travel’s check?

你们酒店接受信用卡/旅行支票吗?

5. 指定的房间没空缺或房间客满

1) I’m afraid we have no twin rooms available, but we can offer a double room.

我们恐怕没有空余的双床间了，但可以提供给你一个大床间。

2) I’m afraid we have no suites available. Would you mind a twin instead?

我们恐怕没有空余的套间了。您介意改订双床间吗?

3) I’m sorry,but we are fully booked for those days as it is the peak season.

很抱歉，因为是旺季，那段时间的客房都被预订光了。

4) Is it possible for you to change your reservation date?

您可不可以改变预订日期呢?

5) This is the busiest season. I’m very sorry, but could you call us again later this week? We may

have some cancellations.

现在是旺季，非常抱歉，但是请您这个周末再打来好吗?可能会有人取消预订。

6) Can you book me into another in the area?

可不可以在当地为我预订另外一家旅馆呢?

7) We hope we’ll have another opportunity to server you.

我们期待下次能再为您效劳。

6. 确认预订

1) Is this a new reservation or a confirmation call?

您这个电话是新的预订，还是确认预订呢?

2) I’d like to confirm a reservation.

我要确认一下预订。

3) Your room is confirmed.

您的预订已经得到确认。

4) I’m afraid that we have no record of a reservation(for that date)in your name.

恐怕我们没有您那天预订的记录。

5) Shall I make a reservation for you now?

我现在为您预订好吗?

6) When did you make the reservation?

您什么时候预订的?

7) In whose name was the reservation make?

这预订是用谁的名字订的?

7. 为客人更改/取消/延长预订

1) I’d like to extend my reservation for one more night.

我想将预订再延长一晚上。

2) We’ll extend the reservation for you.

我们会为您延长预订的。

3) I’d like to change/cancel a reservation.

我要更改/取消一项预订。

4) Certainly ,sir. We’ll make the change/cancellation fir you.

当然可以，先生。我们会为您更改/取消预订的。

Guest: Hello, I’d like to check in please. 你好，我想入住贵酒店。Hotel staff: Certainly. Can I have the name please? 当然可以，能把姓名给我吗？Guest: Mr Harold Smith. Harold Smith先生。Hotel staff: Ok, Are you checking out tomorrow?好的，您是明天退房吗？Guest: Yes, I am. That’s right. 是的没错，是明天退房。Hotel staff: Will you need a wake up call, sir? 先生您需要唤醒服务吗？Guest: Yes please. At 6.30am. 是的，请在早上6.30唤醒我。Hotel staff: Ok then, your room is 502 on the fifth floor. Breakfast is served between 6.30am and 9am. Enjoy your stay.好的。您的房间号码是五层的502房间。早餐是早晨6.30到9点。祝您入住愉快。Guest: Thank you.谢谢你

出国旅游免不了去入住酒店，学习一些基本的英语口语对话，更有利于提升自己的能力，下面是住酒店日常英语口语对话汇总，一起来了解下吧：【住酒店日常英语口语对话汇总】A:Good morning, sir. How may I help you?A:早上好，先生。有什么可以为您效劳的吗?B:Good morning! Do you have any rooms available at the moment?B:早上好，请问现在有空房吗?A:Yes, we do. What kind of room would you like?A:是的，先生。您想要什么样的房间呢?B:I'd like a suite for four nights.B:我想要一间套房，住四晚。A:Please wait a moment while I check availability. Ah, I'm sorry, sir. We only have a double room available now.A:请稍等。我为您查一下。啊!很抱歉，先生，我们现在只有双人间了。B:That's all right. How much do they cost?B:那也可以。双人间是怎么收费的?A:Each night costs 320 RMB, but for a four night stay, we can offer a discount of 15% .A:每晚人民币320元。但如果您住四天，可以打15%的折扣。B:How much in total?B:一共需要多少钱?A:1088 RMB.A:人民币1088元。B:Is breakfast included?B:这个费用里包括早餐的费用吗?A:Yes, it is. You also have free use of the leisure facilities here.A:是的，而且您还可以免费使用这里的休闲设施。B:That's fine. I'll get it.B:很好，那我就住这了。A:OK. Please fill out this form with your details.A:好的，请您详细填写这份表格。【酒店办理入住英语对话】A:We reserved a double room for you.甲:我们为您预订了一间双人房。B:May I have a look at the room?乙:我可以看一下房间吗?A:Certainly. Your room is on the sixth floor.甲:当然可以。您的房间在6楼。B:I've got altogether three pieces of baggage.乙:我共有3件行李。A:Don't worry, the porter will help you.甲:别担心，服务员会帮您拿的。经典句型:Is the checkin procedure finished? 住宿登记手续办好了吗?A:Is the checkin procedure finished?甲:住宿登记手续办好了吗?B:Yes. This is your receipt and room card.乙:是的。这是您的收据和房卡。A:Where is the elevator?甲:电梯在哪儿?B:It's over there.乙:就在那边。句型讲解：check in表示入住登记。相反，check out表示结账离开。【住酒店要求换房间英语对话】A:Please change a room for me. 甲:请给我换个房间。B:What's the matter? 乙:怎么了?A：There is no hot water in this room. 甲:房间里没有热水。B:Sorry, I'll send someone to have a look. 乙:对不起，我会派人去看看。A:Please come as soon as possible. 甲:请尽快来。经典句型:Something is wrong with the toilet. 马桶坏了。A:What can I do for you?甲:需要什么帮助?B:Something is wrong with the toilet.乙:马桶坏了。A:We'll send someone to repair it immediately.甲:我们马上派人去修。句型讲解：如果对房间的设施或旅馆的服务不满意，可以向旅馆的Room Service Section(客房服务部)或者bell captain(领班)进行投诉，提出自己的要求。【住酒店结账的英语对话】A:I would like to check out.甲:我要结账。B:Please show me your room card.乙:请出示您的房卡。A:Here you are.甲:给你。经典句型:Are you paying in cash or by credit? 您用现金还是信用卡结账?A:Are you paying in cash or by credit? 甲:您用现金还是信用卡结账?B:I'll pay by credit.乙:用信用卡。A:Here is your bill. Please sign here. 甲:这是您的账单。请在这里签名。句型讲解：check out意思是付账后离开,如果后面接旅馆或房间，用介词of。如:The last guests checked out of their rooms in the morning.最后一批客人在上午结账退房了。名词形式是Checkout is at midday in this hotel.本旅店中午结账。

向客人介绍酒店英语对话

情境语境在英语对话教学中起到了非常重要的角色,直接影响初中英语教学的质量和教学的效果。我精心收集了酒店英语情景对话，供大家欣赏学习!

A Hello,this is QuaCheng hotel,is there anything I can help you,sir?

你好，这里是泉城大酒店，请问您需要什么服务

B Yes, I'd like to book a room.

我需要预订一间房

A Sure,we have different type of rooms,which would you like to choose?

我们酒店有不同类型的房间，您需要哪种房间呢?

B I'm not very certain,could you give me a brief introduction,please?

我不是很确定，你能不能给我做一下简单的介绍?

A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP.

好的，我们酒店提供标准单人间和标准双人间，除此之外还有对贵宾的特殊套房

B Thank you,I want to reserve a single room which is better located between 4th floor to 7 need the personnel in your hotel to open the window and clean the room before I arrive that ok?

谢谢，我想预定一间单人标准间，最好是介于4楼到7楼之间的。嗯，我需要你们的工作人员在我到达九点前打开窗户并打扫房间，可以吗?

A Ok,sir,I already taken some notes about your let me check the room on my standard single room in 6th floor and the number is 0603,need clean and open the window,anything else?

好的，先生，我已经记下了你的要求。我先在电脑上查询一下。嗯，6楼的603房间，需要打扫并打开窗户，还有什么要求吗?

B Thanks,how much does it cost?

谢谢，房间费用是多少钱

A That is 580 RMB

房费是580元

B Don't your hotel have discount?

你们没有折扣吗?

A I'm terribly sorry, you need a discount,you should be our VIP and stay here for at least 3 days.

非常抱歉，先生。如果你想打折必须是我们酒店的协议客户，并且至少住三天

B OK,that's alright!

好，那就算了

A When will you arrive at our hotel,sir?

您什么时候能到达，先生?

B Around 15 to 3 .

下午2点45

A 's a great honour for us to serve for you and we are all waitting for your arrival.!

好的，能为您服务是我们酒店的荣幸，我们在此恭候您的光临!

B Thank you very much!Byebye!

谢谢，再见!

R: Good morning. Can I help you?

R：早上好。我能为您做些什么吗?

T: Good morning. I think there should be two rooms booked for us? In the names of Tony Marshall and May Hunter.

T：早上好。我们订了两间房，名字是托尼o马歇尔和梅o亨特。

R: Umm, just a moment.

R：请稍等。

T: We're attending the 'Sun, Sea and Sand' conference and exhibition.

T：我们是来参加"太阳、海洋和沙滩"会展的。

R: Well sir, I'm afraid you have nothing booked. All we have left are two small rooms at the front of the hotel. They will be a bit noisy I'm afraid, as there is a pub opposite.

R：抱歉，先生，你们没有预订过房间。我们现在还剩两个宾馆前面的小间。恐怕会有点吵，因为对面有个酒吧。

T: What? That's terrible! How did that happen? What do you want to do May? Should we find somewhere else?

T：什么?太糟糕了!怎么会这样呢?梅，你打算怎么办?我们去找其他宾馆吗?

M: Well, I suppose we have no choice, really. It's too late to find another hotel now. We'll just have to take them.

M：我觉得我们没有选择了。去找其他的宾馆太迟了。我们就住这两间吧。

R: Right, so that's all booked now. We'll need you to sign a credit card voucher in advance.

R ：好的，那么就订这两间房了。你们需要提前签一下信用卡的单据。

T: OK. Oh no, I can't seem to find my card. And where's my wallet?

T：好的。哦，不，我找不到信用卡了。我钱包哪去了?

M: Did you leave it somewhere? In the taxi?

M：你把它丢在哪了吗?出租车上?

T: Oh no! I think I did, I left my wallet in the taxi. I put it on the seat when we got in. Oh what a disaster!

T：哦，我想是的，我把钱包忘在出租车上了。我们上车的时候我把它放在座位上了。太糟糕了!

R: Careful sir, your briefcase!

R：先生，小心，你的公文包!

T: Aaagh! All over the floor. All my papers!

T：啊!我的文件散了一地!

R: Not to worry sir. We'll soon get them together.

R：别担心，我们马上就能收好。

T: Sorry, May. What a mess, oh what a mess! I'll have to phone the taxi company to see if they found my wallet. Em, by the way, can you lend me some change for the phone?

T：对不起，梅。太乱套了，太乱套了!我得给出租车公司打电话，看他们能不能找到我的钱包。哦，对了，你能借我点钱打电话吗?

M: OK. Here you are.

M：好的，给你。

R = receptionist, T = Tony, M = May

R: Good morning. Can I help you?

R：早上好!我能为您做些什么吗?

T: Good morning. I think there should be two rooms booked for us, in the names of Tony Marshall and May Hunter.

T：早上好。我们订了两间房，名字是托尼·马歇尔和梅·亨特。

R: Umm, just a moment. Yes, two single rooms with en-suite bathrooms?

R：请稍等。是的，两个带独立卫生间的单人间，对吗?

T: That's right. We're attending the 'Sun, Sea and Sand' conference and exhibition. Does that mean we get a discount?

T：是的。我们是来参加"太阳、海洋和沙滩"会展的，可以享受优惠吗?

R: Yes. We are one of the conference partner hotels, so there is a ten per cent discount. Is it for ten days? Is that right?

R：可以。我们是会议合作宾馆之一，所以有10%的折扣。你们住10天，对吧?

M: Yes, until the thirteenth. That's ten days.

M：是的，住到13号，刚好10天。

R: Right then. We'll need you to sign a credit card voucher in advance. But when you check out, you can settle the account by card or cash, or cheque, as you wish.

R：好的。你们需要提前签一下信用卡的单据，帐单在退房的时候结算，可以用信用卡、现金或者支票。

T: OK, thanks.

T：好的，谢谢。

R: Right. You, Ms. Hunter, are in room 202 and you, Mr. Marshall, are in room 207. If you take the lift over there to the second floor the porter will accompany you with the baggage.

R：亨特女士在202房间，马歇尔先生在207房间。你们乘电梯到二楼，有搬运工在那里帮你们搬行李。

M: Thank you very much.

M：非常感谢。

Hotel Accommodation A:Good to the Peace I help you,sir? B:Yes,I’d like to check in,please. A:Certainly, I have your name,please?Do you have a reservation with us,sir? B:Yes,it’s Robert suppose somebody made the reservation for me. A:Just a moment,’ll check our reservation record… Oh,thank your for waiting, I’m afraid we have no record of your was it made?Do you have a confirmation letter? B:That’s very made the reservation about 10 days ago,through a travel agency at I don’t have the confirmation letter with I have with me is a copy of the there any problem with the accommodation for just two days? A:Just a minute,’ll check good,I got have a double room,and there’s a deluxe suite one do you prefer? B:Thanks a prefer the double long can I keep it?And is it a regular rate with no extra charge? A:Very good, you register here,please?No,there’s no extra would have a good rate with 20% off on the last deluxe suite. B:The double room is there any service that I need to know? A:Certainly, I know if you have anything in particular? B:’d like to have a 7 o’clock morning call,breakfast sent up to my room,shirts and pants laundered,some documents photocopied,an express mail sent out,and something like that. A:No call our Front Desk,Catering Service,Laundry Service,and Business Center you may contact the Floor Service there any thing else I can do for you?

Hotel Acmodation A:Good to the Peace I help you,sir? B:Yes,I’d like to check in,please. A:Certainly, I have your name,please?Do you have a reservation with us,sir? B:Yes,it’s Robert suppose somebody made the reservation for me. A:Just a moment,’ll check our reservation record… Oh,thank your for waiting, I’m afraid we have no record of your was it made?Do you have a confirmation letter? B:That’s very made the reservation about 10 days ago,through a travel agency at I don’t have the confirmation letter with I have with me is a copy of the there any problem with the acmodation for just two days? A:Just a minute,’ll check good,I got have a double room,and there’s a deluxe suite one do you prefer? B:Thanks a prefer the double long can I keep it?And is it a regular rate with no extra charge? A:Very good, you register here,please?No,there’s no extra would have a good rate with 20% off on the last deluxe suite. B:The double room is there any service that I need to know? A:Certainly, I know if you have anything in particular? B:’d like to have a 7 o’clock morning call,breakfast sent up to my room,shirts and pants laundered,some documents photocopied,an express mail sent out,and something like that. A:No call our Front Desk,Catering Service,Laundry Service,and Business Center you may contact the Floor Service there any thing else I can do for you?

客人来酒店入住英语对话

1.住酒店的英语口语句子

1、My name is Irene ，I‘m the housekeeping Department waiter.

我的名字是艾琳，我是管家部服务员。

2、I‘m the receptionist here ，welcome to our hotel.

我是这儿的接待员，欢迎来到我们酒店。

3、Reservations ，May I help you ?

预订部，我能帮你吗?

4、Room service ，May I come in ?

送餐服务，我可以进来吗?

5、This is Henry Adams speaking.

我是享利。亚当斯。

Affirmative Responses (肯定回答)

6、Surely.

当然可以。

7、Certainly ，sir (madam)。

当然可以，先生(小姐)。

8、Yes，sir，(madam)。

是的，先生(小姐)。

9、That‘s true ，sir (madam)。

是这样的，先生(小姐)。

10、Very well.

非常好。

2.怎样提升英语口语

1、慢慢说

刚开始练习口语的时候要慢慢的说，这是改善一个人发音的前提。只有把语速放慢，才能更好地把音发准确。刚开始不要太过追求语速，第一要务是发音准确。

2、练习准确的发音

要明白英语算不上是一种语音语言，我们不太会读我们写的东西，这是因为英语中只有26个字母，却有44个发音。

这意味着英语中的一些字母有多种发音(以字母“e”及其在单词“egg”、“eagle”中的发音变化为例)。所以你需要去练习这种基本的发音。目前有很多软件都有这方面的知识。最主要的是去练习。

3、培养习惯

当你学会拼读单词，就可以通过字典中的音标轻松理解任何单词的发音。或者使用软件，很多单词软件都有音标、英语发音这种基础的东西。

在刚开始的时候，可能你很努力，但总会忘记某些词语的发音，这在学习过程中很常见。但是可以通过不断重复，直到成为一种习惯。

所以第三步是找一个好的单词软件并经常使用它，知道它变成自己的一种习惯。好的单词软件有百词斩(图文记忆)、雷哥单词(出国留学、四六级考试)等。

3.英语口语如何快速练习

1.到说英语的国家

能到说英语的国家练习英语并直接与以英语为母语的人进行交流是比较好的选择，但并不是很多人都能做到这一点。一些在英语国家生活多年甚至超过十年的人仍然不能很好地说英语，因为学习方向和方法都不得当。

如果你按照正确的方向和方法学习，即使不去说英语的国家，你也可以学好英语。关键在于学习对象、学习内容和学习方法的问题。

此外，学以致用，学习与实践有机结合，坚持不懈是有效的。如果你不重复练习你学到的技能，那么随着时间的推移，你将会忘记它们。

2.去英语角

如果去英语角的目的是学习的话，那就错了。事实上，我们应该把它当成一个我们练习英语口语的地方，充分展示我们自己，建立我们说英语的信心，锻炼我们与不同的人说英语的勇气和能力。

如果你没有时间去英语角，你也可以自己在家自言自语，想象自己是两个人在交谈。

3.与外国人练习

除非你是一位训练有素的语言教师，否则外国人通常只会被用作练习英语口语的靶子。不要指望外国人在你的英语口语方面给你好的建议，所以不建议和外国人谈论语法和语言学习规则。

练习英语口语比较好从发音开始(大量的腔和音的练习)，不要总是想着怎么写或怎么翻译这个句子，这些都会影响英语口语的学习。

4.模仿练习

学美式音标发音，要注意观察老师的口型，观察发音部位的变化，主动模仿发音，初学者可以照镜子模仿练习。

尤其是元音发音舌的高低和口腔开口度，都与音色有很大的关系，可以通过镜子观察口型的不同，观察舌尖、舌面和舌叶。掌握正确的口腔开口度，对正确的发音至关重要。

5.多开口

开口是强化练习的关键和核心，听音、模仿和比较，最后都要归结为发音这个目标，所以勤开口是掌握美式音标发音的关键。常言道，“三天不写手生，三天不念口生”，就是要加强开口能力的训练。

所以学美式音标，要经常加强语音训练，勤开口，反复练习，做到熟能生巧，这样自然地就能掌握美式音标的发音了。

4.公共英语等级考试攻略

公共英语等级考试分为口试和笔试两部分成绩，同时取得口试和笔试成绩合格才能拿到蓝色版本的公共英语等级考试合格证书，那么对于口试和笔试都有相应的技巧。

口试专注于英语口语表达，一般监考老师会对考生的英语表达能力给予3分合格或者高于三分或者低于三分的成绩评定，一般的会给考生三张漫画，考生按照漫画中的情景用英语表达出来，有两位监考老师和两个考生，正常情况下两个考生以有一个合格一个不合格。

当建考老师问问题是千万不要一言不发，其实算是只要用自己独到的语言哪怕英语说得不是那么流利也是可以的，对于不发言或者语句及其不通顺的考试生成绩一般是低于三分的，也就是不合格。

笔试专注于英语阅读，写作能力考查，翻阅公共英语考试其中阅读占得分之是较大的，其次就是写作，如果考生对英语书信，作文记住了几个模板那么对于公共英语三级作文来说就有很大而优势。

一般笔试成绩满分一百分，合格成绩60分。如果一次考试其中有一项没通过考生可以申请下一次考试保留上一次成绩，记住，考生一定要主动提出保留上一次考试成绩才可以，如果考生不主动提出保留成绩，那么也是不行的哦。

一般考试成绩公布后两个星期至三个星期才能把成绩单那得等到，或者口试笔试成绩都合格在考试之后两个至三个星期后可拿到公共英语三年级等级证书，这个等级证书是由教育部盖章的，公共英语三级级相当当与大学英语四级。

5.怎样应对英语口语加试

1、回答语速切莫过快

很多应聘者认为只要在外国面试官前把英文说“溜”即可，其他的无所谓，于是语速狂飙。我们经常看到这种情形，在你口吐莲花之后，满场静寂，老外目瞪口呆，因为他们没有听懂你赶火车似的中式英文。

其实，英文面试的第一目的是让国外主管了解你，甚至对你感兴趣，最重要的是展示你的综合素质，绝非单单的语言能力，所以应该首先力求表达清晰。另外语速过快容易给人不自信、不稳重的错觉。

2、介绍最忌面面俱到

尽管有人认为面试时做自我介绍不流行了，但是准备一份正常语速下3分钟长度的英文自我简介是必要的。首先，自我简介是自我介绍的总纲，是保证你在面对任何问题时都能够应对自如的前提;其次，也是有备无患。

如果试图在短短几分钟内吸引面试官的注意力，你的简介当然要是浓缩的精品。所以，前奏一般用一句话陈述自己的基本特征即可。然后迅速进入正题，或选择自己最引以为傲的经历叙述，或介绍自己的长处。面试官一般会承接你的自我介绍发问，所以在做自我介绍时比较好不要提特别难于讲清楚的事情和比较抽象的概念，因为你的英文水平只够应付普通会话，更何况身处高度紧张的面试氛围中，哪里还能够应对自如。

简介不需要面面俱到，因为在你曾经提交的资料中，已有详细的介绍，所以力求在面试中突出重点。

3、自由讨论应当直白

用简单直白的语言表现魅力的自我，才是英文面试的至高境界。习惯于堆砌华丽词藻的很多人恨不得在面试中用大气磅礴的英文演讲征服面试官，其实又犯了舍本逐末的错误。

英语对话课教学要以培养学生语言交际能力为目的,注重丰富的情景设计,学习实用易学的句型表达。我整理了酒店办理入住英语对话，欢迎阅读!

R:

Good to the Yunshan i help you,sir?

下午好。欢迎来到云山饭店。先生需要我帮忙吗?

G:

'd like to check in,please.

是的，我想登记入住。

R:

Certainly, i have your name,please?

好的，先生请告诉我你的姓名?

G:

Yes,it's Charlie White.

查理怀特

R:

Do you have a reservation with us,sir?

先生，有向我们预订吗?

G:

Yes,for tonight.

是的，今晚

R:

Just a moment,'ll check our reservation record...Thank you for waiting, reservation is for a single room for three you fill in the registration form,please?

请等一下。我查一下我们的预定记录。。。让您久等了。先生，你预定的是一个单人间，住3晚。请您填写登记表，好吗?

G:

Sure.

好的

R:

May i confirm your departure date?

我想确认你的离开日期

G:

Yes,i should be leaving on the 8th.

恩，我应该在8号离开

R:

How would you like to make payment?

请问你想怎么付款?

G:

By Visa Card.

Visa 卡

R:

May i take a print of the card,please?Thank you, room is 888 on the 8th a moment bellman will show you to your hope you will enjoy your stay here.

我能刷卡了吗?谢谢。你的房间在8楼888号。请稍等片刻。阿贝尔的人会告诉你你的房间，希望你能在这里过得愉快。

On October 2nd, Steven checks in.

十月二号，史蒂文入住宾馆。

Clerk: Good afternoon. Can I help you?

职员：下午好，请问您有什么需要?

Steven: Yes, I would like to check in.

史蒂文：我要入住。

Clerk: Do you have a reservation?

职员：您有预订吗?

Steven: Yes, my name is Steven Smith. I have a reservation from October 2nd to October 6th. I called last week.

史蒂文：是的，我叫史蒂文·史密斯，预订了10月2日到10日的房间。我上周打的电话。

Clerk: Wait a moment, please. Oh, yes, Steven Smith. It's for a single room with a bath. Is that right?

职员：请稍等。是的，史蒂文·史密斯。您订的是带浴室的单人间，对吧?

Steven: Yes, that's right.

史蒂文：是的。

Clerk: Now, Mr. Smith, could you fill out this registration form, please?

职员：史密斯先生，现在请您填一下这个登记表格好吗?

Steven: OK. By the way. Where is the restaurant?

史蒂文：好的。顺便问一下，餐厅在哪里?

Clerk: The restaurant is on the second floor. Here is the key to your room. It's on the 6th floor, room 609. The elevator is over there. And we also have a cafeteria on the top floor, if you would like something to drink, you can also call room service.

职员：餐厅在2楼。这是您房间的钥匙。您的房间在6楼，609房间，电梯在那边。我们在顶层还有一个自助餐厅，如果你想喝点什么，也可以拨打房间服务电话。

Steven: Thank you.

史蒂文：谢谢你.

Guest: Hello, I’d like to check in please. 你好，我想入住贵酒店。

Hotel staff: Certainly. Can I have the name please? 当然可以，能把姓名给我吗?

Guest: Mr Harold Smith. Harold Smith先生。

Hotel staff: Ok, Are you checking out tomorrow?好的，您是明天退房吗?

Guest: Yes, I am. That’s right. 是的没错，是明天退房。

Hotel staff: Will you need a wake up call, sir? 先生您需要唤醒服务吗?

Guest: Yes please. At . 是的，请在早上唤醒我。

Hotel staff: Ok then, your room is 502 on the fifth floor. Breakfast is served between and 9am. Enjoy your stay.好的。您的房间号码是五层的502房间。早餐是早晨到9点。祝您入住愉快。

Guest: Thank you.谢谢你。

作为旨在培养学生语言交际能力的高中英语对话课,是整个高中英语教学中一个必不可少的重要组成部分。我整理了酒店客人入住情景对话，欢迎阅读!

Guest: Good evening, I have a reservation under the name of Tomlinson.晚上好，我有预定，名字是Tomlinson. Hotel

staff: Ok I’ve found it. Checking out on the 27th? 好，我找到了。是27日退房吗?

Guest: That’s right. 没错。

Hotel staff: Can I take a credit card for the deposit? 我能用您的信用卡划账押金吗?

Guest: Yes, sure. Also, I’d like a non-smoking room please. 当然可以。另外，请给我一间无烟房间。

Hotel staff: Certainly madam. Here’s your key. Your room is on the 7th floor and on the left. Room 781. Check out is at 12 noon. 当然可以，女士。这是您的房间钥匙。您的房间在7层左侧，房间号码781。退房需要在中午12点之前。

Guest: Hello, I’d like to check in please. 你好，我想入住贵酒店。

Hotel staff: Certainly. Can I have the name please? 当然可以，能把姓名给我吗?

Guest: Mr Harold Smith. Harold Smith先生。

Hotel staff: Ok, Are you checking out tomorrow?好的，您是明天退房吗?

Guest: Yes, I am. That’s right. 是的没错，是明天退房。

Hotel staff: Will you need a wake up call, sir? 先生您需要唤醒服务吗?

Guest: Yes please. At . 是的，请在早上唤醒我。

Hotel staff: Ok then, your room is 502 on the fifth floor. Breakfast is served between and 9am. Enjoy your stay.好的。您的房间号码是五层的502房间。早餐是早晨到9点。祝您入住愉快。

Guest: Thank you.谢谢你。

Good morning sir ,welcome to The ritz-carlton Shanghai!

早上好，欢迎来到上海丽思 卡尔顿酒店

Good morning,How are you?

早上好，你好吗?

Pretty good,How many pieces of luggage do you have?

非常好!请问您有几件行李呢?

Just one behind in the taxi!

就是出租车后面的一件!

Have you made a reservation ,sir?

请问您有预定吗?

Absolutely!

没错!

This way sir! I will show you to the reception.

这边请先生，我带您去前台办理入住!

把客人带到酒店英文对话

客人到达酒店，酒店工作人员送客人到他早先订好的房间，请看下面的英语口语对话。 B: This is your you, i put your bags here? 这是你的房间先生。我可以吧你的行李放在这里吗? G: Sure,Just put them anywhere. 当然，随便放吧。 B: Here is your room key,Is this the correct number of bags? 这是您的房间钥匙,行李的件数对了的吧? G: Let's 's all. 让我看看。是的，全在这儿了。 B: May i hang your coat in the closet,sir? 先生，你的外衣我给你挂在衣柜里可以吗? G: Ah, you! 啊，好的，谢谢你! B: You're welcome, i open the curtains for you? 欢迎光临先生。要不要我为你打开窗帘? G: Yes,that's a good idea. 好的，好主意。 B: Anything else(can i do),sir? 先生，还需要帮忙吗? G: No,i guess that's all. 应该不需要了。

Guest (G ): Excuse me, are you the Fortune Hotel airport rep. ? Airport Representative (AR ): Yes, Mr... ? G: I’m Robert Hilton from the American Andrew Rice Origin Foundation. AR: My name is Su Hui, I’m here to meet you. Welcome to Shanghai! G: Glad to meet you. AR: The pleasure is mine. Is this your first visit to China, Mr. Hilton? G: Yes. Its my very first. I’m looking forward to seeing your beautiful country. AR: I hope you will have a pleasant stay here. G: Thank you. I’m sure I will. AR: Is this all your baggage? G: Yes, it’s all here. AR: We have a car over there to take you to our hotel. G: That’s fine. AR: Let me help you with that suitcase. Shall we go? G: Yes, thank you for all your trouble. AR: No trouble at all. This way, please. 句型操练 You must be our long-expected guest, from the . 您一定是我们盼望已久的客人，从美国来的X先生吧！ Very nice/glad/pleased to meet you. 幸会 I'm delighted to meet you at last. 很高兴终于见到您了。 It was nice meeting you./I'm so pleased to have(finally) met you./ 很高兴见到您。（道别用语） How was your journey? 您旅途如何？ I hope you've had a pleasant flight/trip. 旅途愉快吧！ I hope you'll enjoy your stay here. 希望您在此过得愉快。 Hope you'll have a pleasant/enjoyable stay here. 祝你们在此逗留愉快。 We've been expecting you ever since you sent us the fax informing us of your date of arrival. 自从您把来访日期传真给我们后，我们一直在期待着您的到来。 And I'll be very happy if I can help you with anything. 如能为您效，我将十分高兴。 May I help you with your baggage/luggage? 我替您拿行李好吗？ Is there anything I can do for you? 有什么事需要我帮忙吗？ How nice to see you again! 再次见到您真高兴。 I've heard so much about you. Glad to meet you. 久闻大名，今日相见荣幸之至。 You must be very tired after such a long trip. 长途旅行之后，您一定累了。 We were held up for a few hours at Hong Kong Airport because of a small accident. But on the whole we had a smooth flight. 因为一个小小的事故，我们在香港机场滞留了几个小时。但总的来说，旅途还是很顺利的。 Now shall we go and collect your luggage. 现在我们去取行李吧。Patterns We've been expecting you. We are glad you could come. Welcome to China / Nanjing / our bank Is this your first trip to Nanjing? / Is this the first time that you come to Nanjing? I hope you will enjoy your stay here / have a good time here. 句型我们一直在恭侯您。很高兴您能来。欢迎您到中国／南京／我行来。这是您第一次来南京吗？希望您过得愉快！Dialogues 1 (At the airport) A：Hello, I am John Smith. B：We've been expecting you, Mr. Smith. I’m Li Lin from ICBC, Nanjing ：Oh, nice to meet you, Mr. Li. B：May I help you with your suitcase? A：Oh, thank you, but I can manage it myself. B：Would you please put them in the trunk? A：Oh, sure. Is that OK? B：OK. Please fasten your seat belt. We will soon be on the expressway. 对话1 （在机场）A：您好，我是约翰·史密斯。B：我们一直在恭侯您，史密斯先生。我是中国工商银行南京分行的李林。A：哦，很高兴见到您，李先生。B：我可以帮您提行李吗？A：哦，谢谢，我自己来。B：请把它们放在车斗里，可以吗？A：好的。这样可以吗？B：可以。请系好您的安全带。我们很快要上高速公路了。2 A：Welcome to Nanjing, Mr. Smith. B：Thank you. I'm very glad to meet you. A：Is this your first trip to Nanjing? B：Yes. And I've never been to China before. A：I hope you will enjoy your stay here. B：I will. Thank you very much. 2 A：欢迎您到南京来，史密斯先生。B：谢谢。很高兴见到您。A：这是您第一次来南京吗？B：是的。我之前从来没有来过中国。A：希望您在这里过得愉快。B：我会的。非常感谢。3 A：Excuse me, but are you Mr. Green from the United States? B：Yes, I am. A：We are glad you could come, Mr. Green. Is this the first time that you come to China? B：No. I've been to China three times. A：Which cities have you been to? B：Well, I've been to Beijing and Shanghai. But it’s the first time I come to Nanjing. A：I hope you will have a good time here. Mr. Green, this is Mr. Li Lin. Xiao Li, this is Mr. Green from the United States. C：Nice to meet you, Mr. Green. I am the manager of the International Business Department. Welcome to our bank. B：Thank you. I'm very pleased to be here. 3 A：请问您是美国来的格林先生吗？B：是的。A：很高兴您能来，格林先生。这是您第一次来中国吗？B：不，我来过中国三次了。A：您去过哪些城市？B：我去过北京和上海。但这是我第一次来南京。A：希望您在这里过得愉快。格林先生，这是李林先生。小李，这是美国来的格林先生。C：很高兴见到您，格林先生。我是国际业务部的经理。欢迎来我行。B：谢谢。我很高兴来这里。

对话教学作为一种新型而有效的教学方式,主张教师和学生应具有对话心态,坚持对话原则,学生在互动交流与沟通合作中学习、使用英语,有效实现学生英语交际能力的锻炼与培养。我整理了酒店常用英语对话短文，欢迎阅读!酒店常用英语对话短文篇一 Guiding the Guest to Their Rooms 引客进房 Floor Attendant (FA): (Smiling) Good afternoon, sir and madam. Did you have a nice trip? 下午好，先生女士，您们旅途愉快吗? Mr. Bellow (B): Yes, thanks. 是的，谢谢。 FA: Welcome to the ninth floor. I’m the floor attendant. Just let me know if there is anything I can do for you. 欢迎到9楼，我是楼层服务员。如果有什么需要，请告诉我。 B: Where is Room 908, please? 908房在哪儿呢? FA: Ah, Mr. and Mrs. Bellow. Would you care to step this way, please? It is along here. BELLOW先生、夫人，请走好，沿着这儿走就可以了。 Mrs. Bellow(M):Oh, how do you know our name? 你是怎么会知道我们的名字? FA: It was on the arrival list for room we are. May I have your key, please? Let me open the door for you. 您们的名字在908房的预抵名单上，把房间的钥匙给我好吗?我帮您们开门。 B: Here it is. 在这。 FA (Knocks at the door first, opens it, and precedes the guests into the room and turns on the light) This way, please.(先敲门，然后引领客人进房间并开灯)这边请。 B: Thank you. When will our baggage arrive? 谢谢，我们的行李什么时候送上来? FA: Your suitcases will be here shortly. The bellman is handling them. 您们的行李马上就送上来了。行李员正在处理当中。 B: Very well(Looking around the room.) 非常好(环视房间) FA: How do you like this room? 您觉得这房间怎么样呢? M: Oh, it looks comfortable and cozy. We like it very much. 看起来很舒适。我们很喜欢。 FA: (Drawing the curtains aside) The room is facing south and commands a good view of the Huangpu River. (把窗帘拉开)这房间朝南并面对着黄浦江，景色很好。 M: Yes, how lovely it is! 是的，真的很美! FA:(Handing the room key to Mr. Bellow) Here is your key, Mr. Bellow.(把房间钥匙交给BELLOW先生)这是您的钥匙。 酒店常用英语对话短文篇二 Making a Reservation 预订客房 Reservationist(R): Good afternoon. What can I do for you? 下午好，我能帮您什么吗? Client (C) : Good afternoon. I’m calling from Beijing Foreign Trade Company. Is it possible for me to have a suite? 下午好，这里是北京外贸公司，我想订一间套房，有吗? R: Certainly, can you give me your name please, sir? 有的，先生，可以告诉我您的名字吗? C: West, W-E-S-T. R: Thank you, Mr. West. But by the way, how long will you stay here? 谢谢，WEST先生。请问你要住多久呢? C: I’ll stay here for quite a long time. 我将会住很长一段时间的。 R: I’m glad you will be staying at our hotel for a long time. 很高兴你将会在我们酒店长住。 C: How much is the suite, please? 请问套房多少钱呢? R: Your suite is 320 yuan (RMB) per day. 您订的套房一天是320元。 C: Does that include attendance? 有包括服务费吗? R:Three hundred and twenty yuan a day, service included. 320元一天，包含服务费。 C: Meals included? 餐费有包含在内吗? R: Meals are extra, not included. 餐费是另外算的，不包含在内。 C: What services come with that? 都还有些其他的什么服务吗? R: For three hundred and twenty yuan a day, you will have one bedroom with air-conditioning, a sitting room, a bathroom, a colour TV set, a telephone and a major international newspaper delivered to your room every day. 您的房间有一间带空调的卧室，一间客厅，一间浴室，一台彩电，一部电话并且每天都有主要的国际新闻报送到您的房间。 C: Do I have to pay in advance? 我需要提前预付吗? R: Yes, you may pay half of it. The account will be settled later. 要的，您需要先预付一半，稍后会设定一个帐户。 C: On which floor is the suite? 套房在几楼呢? R: We have reserved two suites for you to choose. One is on the first floor, the other on the thirteenth floor. Both of them have a bathroom and face to the south. 我们提供两个套房供您选择。一个是在一楼，另一个是在十三楼。两个套房都带浴室并且都是朝南的。 C: What’s the difference between them? 它们之间有什么不同呢? R: The conditions and the prices are the same. No difference.。 条件和价格都是一样的，没什么不同。 C: Which is quiet? I want a quiet one. I hate noise at night. 哪一间更安静? R: The one on the thirteenth floor is very quiet. The room number is 1316. 三楼的那一间是非常安静的。房间号是1316。 C: I think I’ll take the one on the thirteenth floor.。 我想我还是订三楼的那一间吧。 R: OK. And your arrival and departure dates? 好的，那您抵店和离店的日期是? C: I don’t know, but it could be seventeen to twenty days. 不知道，但是大概会住17至20天吧。 R: Then we can only confirm a room from the 10th to the 27th. I’m afraid we won’t be able to guarantee you the room after the 27th. 那我们只能确认一个房间给您，从10号至27号，恐怕我们不能保证27号之后有房间给您了。 C: What if there isn’t any room then? 是不是那之后都没有房间了? R: Don’t worry, sir, We can either put you on a waiting list or find you a room in a nearby hotel. 不要急，先生，我们也可以将您列在等候名单上或者在最近的地方为您找一家酒店。 C: Fine, thank you. Good-bye. 好的，谢谢，再见。 酒店常用英语对话短文篇三 C: Good morning. Can I help you? G: Yes, I’d like to check out now . C: Can I have your name and room number, please ? G: John smith, room 1208 . C: May I have your room key, please ? G: Sure. Here you are. C: Just a moment, please…..Mr. Smith . Here is your bill. Would you like to check it ? G: I’m sorry . What’s the 20 Yuan for ? C: That’s for the drinks you ordered from your room . G: I see . C: How would you like to make payment , Mr. Smith ? G: I’d like to pay in cash . C: That’ll be 2180 Yuan . G: Here you are . C: Here’s your change and receipt , Mr. Smith , I’ll send a bellman up to get your luggage. G: Thank you . C: You are welcome , Good-bye .