英语日常酒店
Daily Service 日常服务酒店日常英语对话(一)-(Knocking at the door.)-(敲门.)-May I come in?-我可以进来吗?-Come in,please.-请进.-Please don't come in.-请不要进来.-Just a moment(a minute),please.-请稍等一下.酒店日常英语对话(二)-I'm sorry to disturb you.May I clean the room,sir?-对不起打扰你了,我来打扫一下房间好吗?-All right.Come in,please.-好的,请进来.-Please clean it when I am out.-我马上要出去,请等一会儿打扫.-May I change the water of the thermos now?-我现在可以换水吗?-Yes,please.-请换吧.酒店日常英语对话(三)-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups?-下午我有几位朋友来访,请给加些热水瓶和茶杯.-Well,we'll send tea into the room when the visitors come.-好,客人来访我们会端茶进来的.-By the way,is there any mail for me?-顺便一下,有我的邮件吗?-No.If there is,I'll give it to you in time.-没有.如果有的话,我会及时给你送来的.酒店日常英语对话(四)-Why did you come in without my permission?-你为什么没经我允许就进来了?-It's my negligence.I beg your pardon.-我疏忽了,请你原谅.-I come and make the bed.Shall I do it now or later?-我来做夜床,你看是现在做还是等会儿做?-Since you have come,you may do it now?-既然来了,现在就做吧.-Here's your clean laundry.you'd better check it.-衣服洗好了,请您过目.酒店日常英语对话(五)-I am collecting the fee of the long distance call.-我来收长途电话费.-This is the bill for the room rent of half a day.-这是补半天房金的帐单.-Here is a telegram for you.-这儿有一封你的电报.-Why is it unsealed?-它怎么被拆开了?-Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver.-因为电报封面没有收报人姓名,服务台为了查对姓名而拆开的.酒店日常英语对话(六)-Have you lost anything today,sir?-先生,你今天丢过什么东西吗?-Yes,a wallet.I'm looking for it now.-丢了一只皮夹子,我正在找呢.-What is there in the wallet?-皮夹子里有些什么?-My daughter's photo and some money.-有一张我女儿的照片,还有一些钱.-Look,is this wallet yours?-看,这只皮夹子是不是你的?-Yes,it's mine.Thank you ever so much.-是我的,太感谢你了.酒店日常英语对话(七)-I want to borrow China Daily of these days.-我要看这几天的《中国日报》.-Please get some copise of China Pictorial for me.-请拿几份《中国日报》给我.-Please bring some chairs for me.-请拿几把椅子来.-Please get me some soap.-卫生间的肥皂要添了.-The slippers are wornout.Change them for me,please.-拖鞋坏了,请给换一双.-Get a hot-water bottle,please.-请拿一只热水瓶给我.-I feel a bit cold when I sleep.Please get me a blanket.-我睡得有点冷,请给我加一条毯子.-I need another pillow.-我需要加一只枕头.酒店日常英语对话(八)-All right,I'll get it for you right away.-好的,我就去拿.-Just a moment,I'll do it right now.-请稍等一下,我马上给你办好.-Excuse me.-对不起.-I am sorry.-很抱歉.-I beg your pardon.-请你原谅.-Pardon me for interrupting.-对不起打扰你们了.-Please excuse me for coming so late.-请原谅我来迟了.-I'm sorry I was so careless.-很抱歉我太粗心了.。
2008-4-8 4:56:00 文:lutian2007 ■ 服务台常用词汇 management 经营、管理 market price 市价 cashier's desk 兑换处 coin 硬币 accounting desk 帐务处 check_out time 退房时间 voucher 证件 price list 价目表 check, cheque 支票 sign (动)签字 interest 利息 form 表格reservation 预订 reception desk 接待处 tip 小费 reservation desk 预订处 luggage office 行李房 …per thousand 千分之… spare (形)多余的 postpone (动)延期 cancel (动)取消 traveller's cheque 旅行支票 pay (动)付款 fill (动)填写administration 管理、经营 note 纸币 registration desk 入宿登记处 lobby 前厅 luggage rack 行李架 visit card 名片 identification card 身份证 rate of exchange 兑换率 conversion rate 换算率 charge (动)收费 bill 帐单 change money 换钱procedure 手续、程序 information desk 问询处 luggage label 行李标签 overbooking 超额订房 …per cent 百分之… reasonable (形)合理的 cash (动)兑换 keep (动)保留、保存 bank draft 汇票 accept (动)接受 procedure fee 手续费 fill in the form 填表 ■ 电讯服务 operator 电话员 house phone 内部电话 special line 专线 dial a number 拨号码 hold the line 别挂电话 can't put somebody through 接不通 ordinary telegram 普通电话receiver 听筒 city phone 城市电话 telephone number 电话号码 replace the phone 挂上电话 Line, please. 请接外线。
The line is busy(engaged) 占线。 send a telegram(cable) 发电报long distance 长途电话 telephone directory 电话簿 call somebody up 打电话给某人 can't hear somebody 听不见 can't get through 打不通 inland telegram 国内电报 ordinary mail 平信switchboard 交换台 central exchange 电话总局 The connection is bad. 听不清。
express telegram 加快电报 special despatch 专电 registered fee 挂号邮资 postcard 明信片 ■ 客房设备、用品 escalator 自动楼梯 bookshelf 书架 ground floor (英)底,层,一楼 cabinet 橱柜 switch 开关 venetian blind 百叶窗帘 curtain 窗帘 wastebasket 字纸篓tea trolley 活动茶几 night table 床头柜 first floor (英)二楼,(美)一楼 folding screen 屏风 hanger 挂钩 plug 插头 wall_plate 壁上挂盘 Chinese painting 国画elevator, lift 电梯 drawer 抽屉 second floor (英)三楼,(美)二楼 spring 弹簧 cushion 靠垫,垫子 socket 插座,插口 sitting_room 起居室 voltage 电压floor 楼层,地板 carpentry (总称)木器 tea table 茶几 bedclothes 床上用品 quilt 被子 mattress 床垫 thermos 热水瓶 transformer 变压器。
1) Good morning (afternoon ,evening),sir (madam).早上好(下午、晚上好),好,先生(夫人)
2) How do you do? (-- how do you do ?)您好!
3) Hello (or hi )!您好!
4) How is everything (with you )?
(您的)一切都好吗?
5) How are you getting on ( or along ) these days ?这几天过得怎么样?
6) How are you ? (- Fine ,thank you .and you? )您的身体好吗?
7) Glad (nice ) to see you .
见到您很高兴。
8) Welcome to our hotel.
欢迎到我们的酒店来!
9) It's nice to meet you again , Mr. Johnson .再次见到您太好了,约翰逊先生。
10) Good –bye.(or bye-bye)再见!
11) Good night.晚安(晚间告别用)
12) Have a good rest.祝您休息好!
13) See you later (tomorrow).
以后(明天)见!
14) Hope to see you again soon.
希望不久再见到您!
15) Have a good time.
祝您过得愉快!
16) We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快!
17) Please don't leave anything behind.请不要遗忘你的东西。
18) Mind (or watch) your step!
请走好!
19) We wish you a pleasant journey.
祝您旅途愉快!
20) Have a nice trip!一路平安!
21) All the best!万事如意。
酒店日常英语口语如下: 1 Welcome to our hotel! 欢迎光临(我们酒店)。
2 Welcome, sir/madam! 欢迎光临。 3 Good morning/afternoon/evening。
早上/下午/晚上好! 4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you? 您好,总台/餐厅/康乐中心/总机(我能为您做些什么?) 5 Tarime Petroleum Hotel, May I help you? 您好,塔里木石油酒店(我能为您做些什么?) 6 May I have your name/room number, please? 您可以告诉我您的姓名/房号吗? 7 One moment, please。 请您稍候。
8 Thanks! 谢谢您! 9 My pleasure! 不用客气! 10 Thank you for waiting。 您久等了。
11 Sorry to keep you waiting。 不起让您久等了。
12 Do you speak Chinese/English? 请问您讲中文/英文吗? 13 Do you have a reservation? 请问您有预订吗? 14 Show me your passport or identification, please。 请出示一下您的护照或证件。
15 How would you like to pay? In cash or by credit card? 您用什么方式付款,是用现金还是信用卡? 16 please show me your credit card。 请出示您的信用卡。
17 Please sign here。 请在这儿签字。
18 Here is your charge please。 这是找您的零钱。
19 This way, please。 这边请。
20 Follow me, please。 请跟我来。
21 After you, please。 您先请。
22 Hope you enjoy your stay! 希望您在这里过得愉快! 23 Hope you have a good trip! 祝您旅途愉快! 24 Good luck! 祝您好运! 25 Have a nice day1 祝您一天愉快! 26 Here you are。 给您。
27 Sorry 。 对不起。
28 Not at all。 没关系。
29 Of course。 当然可以。
30 Pardon? 请您再重复一遍,好吗? 31 No problem。 没问题。
32 Excuse me。 对不起,打扰一下。
33 Hold on, please。 请别挂电话。
34 Goodbye/Bye-bye! 再见! 35 The lift/toilet is over there。 电梯/洗手间在那边。
36 Banquet Hall is on the second floor。 宴会厅在二楼。
37 The Conference Center is just a cross the street。 会议中心在马路对面。
38 Do you have a reservation? 请问您有预定吗? 39 How many people, please? 请问您们是几位? 40 What kind of room do you want? 请问您需要哪种房间? 41 A single/twin room/suite is¥1200 per day。 单间/标准间/套间每天是1200元。
42 Breakfast is included in the price。 早餐已包含在房费中。
43 The local call is free,please press 9 before。 市话是免费的,请先拨9。
44 Check out time is before 2:00pm。
退房时间是下午2点以前。 45 Do you need a morning call? 请问您需要叫早服务吗? 46 Check out, please? 请问是结账吗? 47 please show me your room card and your receipt。
请出示您的房卡和收据。 48 Housekeeping, may come in? (客房)服务员,我可以进来吗? 49 May I clean your room now? 我可以现在打扫房间吗? 50 This is a hair-dryer you need。
这是您需要的吹风机。 51 If you need any help, please redial (1111) four ones。
如果您需要帮助,请拔1111。 52 Good nights! 晚安! 53 Here's your table。
这是您的座位。 54 What would you like to drink? 请问您喝点什么饮料? 55 Small or large? 您需要大份还是小份? 56 Anything else? 您还需要别的吗? 57 Let me repeat your order, please。
我给您重复一下菜单吧。 58 Hope you enjoy your meal。
祝您用餐愉快! 59 The total is¥38。 总消费是38元。
60 Please write the invoice payer。 请写一下您的发票付款单位。
61 Please keep your charge and invoice。 请收好您的零钱和发票。
62 Do you need a taxi? 请问您需要出租车吗? 63 May I take your luggage, please? 我帮您拿行李好吗? 64 Where are you to going, please? 请问您要去哪里? 65 Welcome to our hotel next time。
酒店英语口语在快餐厅里中常见词汇有:
要一个汉堡和一杯冰茶。
I'd like a hamburger and an iced tea. *iced tea因为发音相同,有时也可写成ice tea。
May I have two hot dogs, please?/ May I have two hot dogs, please? (我要两个热狗。)
Anything else? (还要别的吗?)
Two hot dogs, please.请加蕃茄酱和芥末。呵呵不是很多啊,我在恩京学习的酒店英语口语,之前我想竞聘3星大酒店学习的酒店英语口语,恩京是朋友推荐的,恩京实行电话教学,学习、工作忙也不怕,能随时随地进行电话学习,我这高中毕业的水平都能学,呵呵何况你呢!祝你学习好,顺利!
Restaurant and Pub 餐馆酒吧73. Air conditioned 空调开放 Daily specials 每日特色菜 Drinks purchased are for taken away only. 饮料仅供外卖 Eat in or take away 店内吃或外卖 Please ask to taste. 欢迎品尝 Take away service available. 提供外卖 Today's special/Today's specialties 今日特色菜 Try our summer range of food.品尝夏季各种食品 Wines & spirits 红酒白酒 Do not touch the exhibits/s. 勿触摸展品/物品 No tipping. 不收小费The Relentless Pursuit of Perfection追求完美永无止境Enjoy Coca-Cola.(Coca-Cola) 请喝可口可乐。
(可口可乐) Fresh-up with Seven-up.(Seven-up) 提神醒脑,喝七喜。(七喜)。
Daily Service 日常服务 -(Knocking at the door.)-(敲门。)
-May I come in?-我可以进来吗? -Come in,please.-请进。 -Please don't come in.-请不要进来。
-Just a moment(a minute),please.-请稍等一下。 -I'm sorry to disturb you.May I clean the room,sir?-对不起打扰你了,我来打扫一下房间好吗? -All right.Come in,please.-好的,请进来。
-Please clean it when I am out.-我马上要出去,请等一会儿打扫。 -May I change the water of the thermos now?-我现在可以换水吗? -Yes,please.-请换吧。
-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups? -下午我有几位朋友来访,请给加些热水瓶和茶杯。 -Well,we'll send tea into the room when the visitors come. -好,客人来访我们会端茶进来的。
-By the way,is there any mail for me?-顺便一下,有我的邮件吗? -No.If there is,I'll give it to you in time.-没有。如果有的话,我会及时给你送来的。
-Why did you come in without my permission?-你为什么没经我允许就进来了? -It's my negligence.I beg your pardon.-我疏忽了,请你原谅。 -I come and make the bed.Shall I do it now or later?-我来做夜床,你看是现在做还是等会儿做? -Since you have come,you may do it now?-既然来了,现在就做吧。
-Here's your clean laundry.you'd better check it.-衣服洗好了,请您过目。 -I am collecting the fee of the long distance call.-我来收长途电话费。
-This is the bill for the room rent of half a day.-这是补半天房金的帐单。 -Here is a telegram for you.-这儿有一封你的电报。
-Why is it unsealed?-它怎么被拆开了? -Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver. -因为电报封面没有收报人姓名,服务台为了查对姓名而拆开的。 -Have you lost anything today,sir?-先生,你今天丢过什么东西吗? -Yes,a wallet.I'm looking for it now.-丢了一只皮夹子,我正在找呢。
-What is there in the wallet?-皮夹子里有些什么? -My daughter's photo and some money.-有一张我女儿的照片,还有一些钱。 -Look,is this wallet yours?-看,这只皮夹子是不是你的? -Yes,it's mine.Thank you ever so much.-是我的,太感谢你了。
-I want to borrow China Daily of these days.-我要看这几天的《中国日报》。 -Please get some copise of China Pictorial for me.-请拿几份《中国日报》给我。
-Please bring some chairs for me.-请拿几把椅子来。 -Please get me some soap.-卫生间的肥皂要添了。
-The slippers are wornout.Change them for me,please.-拖鞋坏了,请给换一双。 -Get a hot-water bottle,please.-请拿一只热水瓶给我。
-I feel a bit cold when I sleep.Please get me a blanket.-我睡得有点冷,请给我加一条毯子。 -I need another pillow.-我需要加一只枕头。
-All right,I'll get it for you right away.-好的,我就去拿。 -Just a moment,I'll do it right now.-请稍等一下,我马上给你办好。
-Excuse me.-对不起。 -I am sorry.-很抱歉。
-I beg your pardon.-请你原谅。 -Pardon me for interrupting.-对不起打扰你们了。
-Please excuse me for coming so late.-请原谅我来迟了。 -I'm sorry I was so careless.-很抱歉我太粗心了。
出国旅游免不了去入住酒店,学习一些基本的英语口语对话,更有利于提升自己的能力,下面是住酒店日常英语口语对话汇总,一起来了解下吧:【住酒店日常英语口语对话汇总】A:Good morning, sir. How may I help you?A:早上好,先生。有什么可以为您效劳的吗?B:Good morning! Do you have any rooms available at the moment?B:早上好,请问现在有空房吗?A:Yes, we do. What kind of room would you like?A:是的,先生。您想要什么样的房间呢?B:I'd like a suite for four nights.B:我想要一间套房,住四晚。A:Please wait a moment while I check availability. Ah, I'm sorry, sir. We only have a double room available now.A:请稍等。我为您查一下。啊!很抱歉,先生,我们现在只有双人间了。B:That's all right. How much do they cost?B:那也可以。双人间是怎么收费的?A:Each night costs 320 RMB, but for a four night stay, we can offer a discount of 15% .A:每晚人民币320元。但如果您住四天,可以打15%的折扣。B:How much in total?B:一共需要多少钱?A:1088 RMB.A:人民币1088元。B:Is breakfast included?B:这个费用里包括早餐的费用吗?A:Yes, it is. You also have free use of the leisure facilities here.A:是的,而且您还可以免费使用这里的休闲设施。B:That's fine. I'll get it.B:很好,那我就住这了。A:OK. Please fill out this form with your details.A:好的,请您详细填写这份表格。【酒店办理入住英语对话】A:We reserved a double room for you.甲:我们为您预订了一间双人房。B:May I have a look at the room?乙:我可以看一下房间吗?A:Certainly. Your room is on the sixth floor.甲:当然可以。您的房间在6楼。B:I've got altogether three pieces of baggage.乙:我共有3件行李。A:Don't worry, the porter will help you.甲:别担心,服务员会帮您拿的。经典句型:Is the checkin procedure finished? 住宿登记手续办好了吗?A:Is the checkin procedure finished?甲:住宿登记手续办好了吗?B:Yes. This is your receipt and room card.乙:是的。这是您的收据和房卡。A:Where is the elevator?甲:电梯在哪儿?B:It's over there.乙:就在那边。句型讲解:check in表示入住登记。相反,check out表示结账离开。【住酒店要求换房间英语对话】A:Please change a room for me. 甲:请给我换个房间。B:What's the matter? 乙:怎么了?A:There is no hot water in this room. 甲:房间里没有热水。B:Sorry, I'll send someone to have a look. 乙:对不起,我会派人去看看。A:Please come as soon as possible. 甲:请尽快来。经典句型:Something is wrong with the toilet. 马桶坏了。A:What can I do for you?甲:需要什么帮助?B:Something is wrong with the toilet.乙:马桶坏了。A:We'll send someone to repair it immediately.甲:我们马上派人去修。句型讲解:如果对房间的设施或旅馆的服务不满意,可以向旅馆的Room Service Section(客房服务部)或者bell captain(领班)进行投诉,提出自己的要求。【住酒店结账的英语对话】A:I would like to check out.甲:我要结账。B:Please show me your room card.乙:请出示您的房卡。A:Here you are.甲:给你。经典句型:Are you paying in cash or by credit? 您用现金还是信用卡结账?A:Are you paying in cash or by credit? 甲:您用现金还是信用卡结账?B:I'll pay by credit.乙:用信用卡。A:Here is your bill. Please sign here. 甲:这是您的账单。请在这里签名。句型讲解:check out意思是付账后离开,如果后面接旅馆或房间,用介词of。如:The last guests checked out of their rooms in the morning.最后一批客人在上午结账退房了。名词形式是Checkout is at midday in this hotel.本旅店中午结账。
酒店英语日常短语
随着社会的发展,英语已成为个人甚至一个国家发展的重要工具,每个人都希望说一口流利的英文。我精心收集了关于酒店常用英语句子,供大家欣赏学习!
关于酒店常用英语句子精选
1、Good morning ,sir(madam)
早上好,先生(小姐)
2、Good afternoon ,ladies and gentlemen
下午好,女士们,先生们。
3、Good evening ,miss Price
晚上好,普莱丝小姐。
4、How are you today ,Mr Brown ?
你今天好吗?布朗先生。
5、I‘m quite well ,thank you.
我很好,谢谢你。
6、Hs good to see you again ,sir(madam)
再次见到你真高兴,先生(小姐)
7、Nice to meet you ,sir.
见到你真高兴,先生。
Titles(称呼)
8、Are you Mrs.Best?
你是贝丝特夫人吗?
9、You must be professor Ford.
你一定是福特教授。
10、May I know your name,sir(madam)?
我可以知道你的名字吗?先生(小姐)。
11、Here‘s a letter for you ,Dr white.
怀特医生,这儿有你的一封信。
12、you‘re wanted on the phone,Captain Smith.
史密斯船长,有你的电话。
13、Welcome to our hotel, miss Henry.
欢迎来到我们酒店,享利小姐。
14、May I be of service to you,Mr Baker ?
我能为你服务吗?贝克先生?
15、Can I help you, Ms Blake?
我能帮你吗?布雷克小姐?
16、Would you take the seat ,young lady ?
请坐,小姐,
Offering Help 主动提出帮助
17、May I help you ?
18、Can I help you?
我能帮你吗?
19、What can I do for you ?
我能为你作什么?
20、 May I take your ba for you?
我可以为你拿你的手提包吗?
1、 May I help you with your suitcase?
我能帮你拿你的箱子吗?
2、 Would you like me to call a taxi for you ?
你需要我为你叫一辆出租车吗?
3、 Thank you very much.
非常感谢
4、 Thanks for the trouble .
麻烦你了
5、 It‘svry kind of you?
你真是太好了
6、 No,thanks.
不用了,谢谢!
Answers to Thanks对感谢语的应答
7、 You‘re welcome.
欢迎你
8、 Not at all.
不用谢
9、 That‘s all right.
没关系
10 Don‘t mention it.
11、 It‘s my plcasurc.
这是我的荣幸
Expressing welcome 表示欢迎
12、 Welcome ,sir(madam)。
欢迎光临,先生(小姐)
11、 Welcome to our hotel ,sir (madam)。
欢迎光临我们酒店,先生(小姐)
14、 Welcome to our western restaurant.
欢迎来我们西餐厅
15、We‘re glad to have you here.
我们很高兴你来到之儿
16、I‘m always at your service ,sir (madam)。
随时为你效劳,先生(小姐)。
Apologies 表示道歉
17、I‘m sorry,sir (madam)。
对不起,先生(小姐)。
18、I‘m very sorry.
非常抱歉。
19、I‘m sorry to trouble you.
对不起打扰你了。
40、I‘m sorry to have taken so much of your time.
对不起占用你太多时间了。
Welcome to our hotel,sir(madam).
欢迎光临我们酒店,先生(小姐)
Would you please complete this registration form?
请您填写一下这张登记表,好吗?
Could you please put your nationality there,sir?
先生,请将您的国籍写在这。
Could you sign your name,please?
请您签一下名,好吗?
May I see your passport,please?
我可以看看您的护照吗?
Would you please fill out this form while I prepare your key card for you?
请您把这份表填好,我同时就给您开出入证,好吗?
Here is your key,hope you enjoy your stay in our hotel.
这是您的钥匙,祝您住店愉快。
Could you keep your room key until you check out?
请您在住店期间自己保管钥匙,直到离店。
The porter will take your luggage and show you the way.
行李员会为您提行李,并为您领路。
Our check-in time is 12 noon,I’m afraid we have no vacant rooms now. would you mind waiting until then?
我们登记入住的时间是中午12点,恐怕现在没有空房,烦请您等到那是好吗?
Unfortunately,we are fully booked for tonight,would you like me to get you a room in another hotel?
很抱歉,我们今晚的房间已全部订满,我帮您联系另外一家酒店,好吗?
学语言最讲究的就是方法,方法得当,势如破竹啊1.多记,首先单词量是必须滴; 2.多背,课文范例,背得越多越好,越熟越好; 3.敢说,象李阳那样,大胆说,大声说,不怕错,错了及时纠正; 4.多写,好记性不如烂笔头,天天写,熟能生巧; 5.多听,收音机广播,还有录音等; 6.多看,尤其象国外经典原文片,反复看; 7.再就是有机会与外国人接触最好英语口语培训资料
餐馆英语1. 寻问餐厅 到国外游玩,品尝当地美食是行程重头戏之一,然而,身为异乡人,自然无法知道每家餐厅口碑如何。此时,不妨向饭店中的服务人员询问,说出自己的喜好及需求,请对方做最佳建议。是否可介绍一家附近口碑不错的餐厅?Could you recommend a nice restaurant near here?我想去一家价位合理的餐厅。I want a restaurant with reasonable prices.我想去一家不会吵杂的餐厅。I'd like a quiet restaurant.我想去一家气氛欢乐、活泼的餐厅。I'd like a restaurant with cheerful atmosphere.是否可建议这一类的餐厅?Could you recommend that kind of restaurant?此地餐厅多集中在那一区?Where is the main area for restaurants?这附近是否有中国餐厅?Is there a Chinese restaurant around here?这附近是否有价位不贵的餐厅?Are there any inexpensive restaurants near here?你知道现在那里还有餐厅是营业的吗?Do you know of any restaurants open now?我想尝试一下当地食物。I'd like to have some local food.最近的义大利餐厅在那里?Where is the nearest Italian restaurant?2. 餐厅预约享受异国美食是出国旅游的乐趣之一,若已打听好何处有美味,不妨在出发前先打电话询问是否需订位,以免兴冲冲的出门,却碰上餐厅客满的情况。电话预约时,一定要详细告知餐厅预约时间、人数与名字,并且最好询问清楚是否需着正式服装,以免届时失礼。我需要预约位子吗?Do I need a reservation?我想要预约3个人的位子。I'd like to reserve a table for three.我们共有6个人。We are a group of six.我们大约在8点到达。We'll come around eight o'clock.我要如何才能到达餐厅?How can I get there?我想要预约今晚7点2个人的位子。I'd like to reserve a table for two at seven tonight.我很抱歉。今晚的客人相当多。I'm sorry. We have so many guests this evening.我们大概需要等多久?How long is the wait?9点应该没问题。Nine o'clock should be O.K.今天的推荐餐是什么?What do you have for today's special?我们想要面对花园的位子。We'd like a table with a view of garden.没问题。请给我你的名字。It's O.K. Your name, please.我的名字是洁西卡�6�1杨。My name is Jessica Yang.餐厅是否有任何服装上的规定?Do you have a dress code?女士是否需着正式服装?Could the ladies wear formal dresses?请不要穿牛仔裤。No jeans, please.3. 餐厅点餐篇到异国品尝美食可说是旅游的乐趣之一,然而,若是语言不通,大概就很难品尝餐厅最受好评的菜色了。因此,学会基本点餐说法,适当的询问服务生,并表达自己喜好,包管可以让自己吃得地道又满足。请给我菜单。May I have a menu, please?是否有中文菜单?Do you have a menu in Chinese?在用晚餐前想喝些什么吗?Would you like something to drink before dinner?餐厅有些什么餐前酒?What kind of drinks do you have for an aperitif?可否让我看看酒单?May I see the wine list?我可以点杯酒吗?May I order a glass of wine?餐厅有那几类酒?What kind of wine do you have?我想点当地出产的酒。I'd like to have some local wine.我想要喝法国红酒。I'd like to have French red wine.是否可建议一些不错的酒?Could you recommend some good wine?我可以点餐了吗?May I order, please?餐厅最特别的菜式是什么?What is the specialty of the house?餐厅有今日特餐吗?Do you have today's special?我可以点与那份相同的餐吗?Can I have the same dish as that?我想要一份开胃菜与排餐(鱼餐)。I'd like appetizers and meat (fish) dish.我正在节食中。I'm on a diet.我必须避免含油脂(盐份/糖份)的食物。I have to avoid food containing fat (salt/sugar).餐厅是否有供应素食餐?Do you have vegetarian dishes?你的牛排要如何烹调?How do you like your steak?全熟(五分熟/全生)。Well done (medium/rare), please. 未完待续
酒店英语日常口语
出国旅游免不了去入住酒店,学习一些基本的英语口语对话,更有利于提升自己的能力,下面是住酒店日常英语口语对话汇总,一起来了解下吧:【住酒店日常英语口语对话汇总】A:Good morning, sir. How may I help you?A:早上好,先生。有什么可以为您效劳的吗?B:Good morning! Do you have any rooms available at the moment?B:早上好,请问现在有空房吗?A:Yes, we do. What kind of room would you like?A:是的,先生。您想要什么样的房间呢?B:I'd like a suite for four nights.B:我想要一间套房,住四晚。A:Please wait a moment while I check availability. Ah, I'm sorry, sir. We only have a double room available now.A:请稍等。我为您查一下。啊!很抱歉,先生,我们现在只有双人间了。B:That's all right. How much do they cost?B:那也可以。双人间是怎么收费的?A:Each night costs 320 RMB, but for a four night stay, we can offer a discount of 15% .A:每晚人民币320元。但如果您住四天,可以打15%的折扣。B:How much in total?B:一共需要多少钱?A:1088 RMB.A:人民币1088元。B:Is breakfast included?B:这个费用里包括早餐的费用吗?A:Yes, it is. You also have free use of the leisure facilities here.A:是的,而且您还可以免费使用这里的休闲设施。B:That's fine. I'll get it.B:很好,那我就住这了。A:OK. Please fill out this form with your details.A:好的,请您详细填写这份表格。【酒店办理入住英语对话】A:We reserved a double room for you.甲:我们为您预订了一间双人房。B:May I have a look at the room?乙:我可以看一下房间吗?A:Certainly. Your room is on the sixth floor.甲:当然可以。您的房间在6楼。B:I've got altogether three pieces of baggage.乙:我共有3件行李。A:Don't worry, the porter will help you.甲:别担心,服务员会帮您拿的。经典句型:Is the checkin procedure finished? 住宿登记手续办好了吗?A:Is the checkin procedure finished?甲:住宿登记手续办好了吗?B:Yes. This is your receipt and room card.乙:是的。这是您的收据和房卡。A:Where is the elevator?甲:电梯在哪儿?B:It's over there.乙:就在那边。句型讲解:check in表示入住登记。相反,check out表示结账离开。【住酒店要求换房间英语对话】A:Please change a room for me. 甲:请给我换个房间。B:What's the matter? 乙:怎么了?A:There is no hot water in this room. 甲:房间里没有热水。B:Sorry, I'll send someone to have a look. 乙:对不起,我会派人去看看。A:Please come as soon as possible. 甲:请尽快来。经典句型:Something is wrong with the toilet. 马桶坏了。A:What can I do for you?甲:需要什么帮助?B:Something is wrong with the toilet.乙:马桶坏了。A:We'll send someone to repair it immediately.甲:我们马上派人去修。句型讲解:如果对房间的设施或旅馆的服务不满意,可以向旅馆的Room Service Section(客房服务部)或者bell captain(领班)进行投诉,提出自己的要求。【住酒店结账的英语对话】A:I would like to check out.甲:我要结账。B:Please show me your room card.乙:请出示您的房卡。A:Here you are.甲:给你。经典句型:Are you paying in cash or by credit? 您用现金还是信用卡结账?A:Are you paying in cash or by credit? 甲:您用现金还是信用卡结账?B:I'll pay by credit.乙:用信用卡。A:Here is your bill. Please sign here. 甲:这是您的账单。请在这里签名。句型讲解:check out意思是付账后离开,如果后面接旅馆或房间,用介词of。如:The last guests checked out of their rooms in the morning.最后一批客人在上午结账退房了。名词形式是Checkout is at midday in this hotel.本旅店中午结账。
酒店客房常用英语口语
在酒店工作中,比较常用到英语的是餐厅,前台,客房,礼宾,总机及销售。以下是我精心整理的酒店客房常用英语口语,欢迎大家借鉴与参考,希望对大家有所帮助。
1、Housekeeping .May I come in?
客房服务员。我能进来吗?
2、Here are the light switch,the temperature adjuster,the closet and the minibar.
这是电灯开关、温度调节器、衣柜和小冰箱。
3、There are 2 scokets in thebathroom, one is for 110V and the other is for 220V.
浴室内有两个插座,分别是用于110伏和220伏电压。
4、The hot water supply is round theclock in our hotel.
我们宾馆有24小时的热水供应。
5、The menu is on the door knob.Mark down the items and time for your breakfast and hang it outside the door.
这是挂门餐牌。请标明用早餐的品名和时间,并把它挂在门外。
6、Here’s the hotel’s servicebooklet and the telephone directory. You can make DDD calls and IDDcalls from your room.
这是我们宾馆的服务指南和电话号码本。您可以从房间内打国内直拨电话和国际直拨电话。
7、Excuse me .May I clean your roomnow?
对不起,打扰了。我现在能不能为您打扫房间?
8、We usually make up the check-outrooms first, but we can do your room earlier on your request.
我们通常先做走房,但我们也可以按您的要求先做您的房间。
9、I’m sorry to hear that you’reill. Shall I get you a doctor?
听到您生病了,我很遗憾。要我给您请个大夫吗?
10、If you don’t want to be disturbed, just hangthe DND sign outside the door.
如果您不想被打扰,就请将这“请勿打扰”的牌子挂在门外。
11、I’m afraid you’ll have to contact the frontoffice for the extra bed.
恐怕您得和前厅部联系加床事宜。
12、Just leave your laundry in the laundry bag.
请把要洗的'衣物放在洗衣袋中。
13、We charge 50% more for the expresslaundry service.
快洗服务我们加收50%费用。
14、Our hotel will pay for the laundry damage.The indemnity shall not exceed 10 times the laundry fee.
我们饭店会赔偿洗衣毁损。赔偿费不超过洗衣费的10倍。
15、Our guest center provides baby-sittingservices. There are some experienced and reliable baby-sitters.
我们房务中心提供婴儿看护服务。那儿有富有经验且又可靠的保姆。
16、The baby-sitting service is 10 yuanan hour, for a minimum of 4 hours.
托婴服务收费为每小时10元,4小时起算。
17、I’ll bring one more blanket to you rightaway.
我马上给您再拿条毯子来。
18、I’m sorry, but you’ll have to pay penalties for it.
对不起,为此您需付罚金。
19、I’m awfully sorry about it.
我对此十分抱歉。
20、I do apologize for my mistake.
我为我的错误而道歉。
21、Sorry to have caused you so much trouble.
对不起,给您添麻烦了。
22、Iassure you it won’t happen again. I’ll be more careful another time.
我保证这件事以后不会再发生了。以后我一定要仔细些。
23、Guest–Why hasn’t my baggage been sent up yet?
客人:我的行李怎么还没有送上来?
24、GSA-I’m sorry for the slowness. The bellman iscarrying your baggage up now.
服务员:我为服务迟缓而表示抱歉。行李员正在将您的行李送上来。
25、Guest -This pillow case is so dirty .
客人: 这个枕套这么脏。
26、GSA -I’m sorry. Thank you for bringing this to my attention. I’ll bring you a clean one at once.
服务员:对不起,谢谢提醒我这些。我马上给您拿个干净的来。
27、Guest -Theair-conditioner is not working well.
客人:空调器出了问题。
GSA -Sorry.I’ll send for an electrician to fix it right away.
服务员:对不起,我马上给您请个电工来修理。
28、Just amoment, please, sir. I’ll get you the manager to take care of the problem.
请稍候,先生。我给您请经理来解决这个问题。
29、May I make the turn-down service for you now?
我可以做夜床吗?
30、May I supply the Mimi-bar for you?
我可以补充您的小酒吧吗?
酒店日常英语对话
对话教学作为一种新型而有效的教学方式,主张教师和学生应具有对话心态,坚持对话原则,学生在互动交流与沟通合作中学习、使用英语,有效实现学生英语交际能力的锻炼与培养。我整理了酒店常用英语对话短文,欢迎阅读!
Guiding the Guest to Their Rooms 引客进房
Floor Attendant (FA): (Smiling) Good afternoon, sir and madam. Did you have a nice trip? 下午好,先生女士,您们旅途愉快吗?
Mr. Bellow (B): Yes, thanks. 是的,谢谢。
FA: Welcome to the ninth floor. I’m the floor attendant. Just let me know if there is anything I can do for you.
欢迎到9楼,我是楼层服务员。如果有什么需要,请告诉我。
B: Where is Room 908, please? 908房在哪儿呢?
FA: Ah, Mr. and Mrs. Bellow. Would you care to step this way, please? It is along here.
BELLOW先生、夫人,请走好,沿着这儿走就可以了。
Mrs. Bellow(M):Oh, how do you know our name?
你是怎么会知道我们的名字?
FA: It was on the arrival list for room 908.Here we are. May I have your key, please? Let me open the door for you.
您们的名字在908房的预抵名单上,把房间的钥匙给我好吗?我帮您们开门。
B: Here it is. 在这。
FA (Knocks at the door first, opens it, and precedes the guests into the room and turns on the light) This way, please.(先敲门,然后引领客人进房间并开灯)这边请。
B: Thank you. When will our baggage arrive?
谢谢,我们的行李什么时候送上来?
FA: Your suitcases will be here shortly. The bellman is handling them.
您们的行李马上就送上来了。行李员正在处理当中。
B: Very well(Looking around the room.) 非常好(环视房间)
FA: How do you like this room? 您觉得这房间怎么样呢?
M: Oh, it looks comfortable and cozy. We like it very much.
看起来很舒适。我们很喜欢。
FA: (Drawing the curtains aside) The room is facing south and commands a good view of the Huangpu River.
(把窗帘拉开)这房间朝南并面对着黄浦江,景色很好。
M: Yes, how lovely it is! 是的,真的很美!
FA:(Handing the room key to Mr. Bellow) Here is your key, Mr. Bellow.(把房间钥匙交给BELLOW先生)这是您的钥匙。
Making a Reservation 预订客房
Reservationist(R): Good afternoon. What can I do for you?
下午好,我能帮您什么吗?
Client (C) : Good afternoon. I’m calling from Beijing Foreign Trade Company. Is it possible for me to have a suite?
下午好,这里是北京外贸公司,我想订一间套房,有吗?
R: Certainly, can you give me your name please, sir?
有的,先生,可以告诉我您的名字吗?
C: West, W-E-S-T.
R: Thank you, Mr. West. But by the way, how long will you stay here?
谢谢,WEST先生。请问你要住多久呢?
C: I’ll stay here for quite a long time.
我将会住很长一段时间的。
R: I’m glad you will be staying at our hotel for a long time.
很高兴你将会在我们酒店长住。
C: How much is the suite, please?
请问套房多少钱呢?
R: Your suite is 320 yuan (RMB) per day.
您订的套房一天是320元。
C: Does that include attendance?
有包括服务费吗?
R:Three hundred and twenty yuan a day, service included.
320元一天,包含服务费。
C: Meals included?
餐费有包含在内吗?
R: Meals are extra, not included.
餐费是另外算的,不包含在内。
C: What services come with that?
都还有些其他的什么服务吗?
R: For three hundred and twenty yuan a day, you will have one bedroom with air-conditioning, a sitting room, a bathroom, a colour TV set, a telephone and a major international newspaper delivered to your room every day.
您的房间有一间带空调的卧室,一间客厅,一间浴室,一台彩电,一部电话并且每天都有主要的国际新闻报送到您的房间。
C: Do I have to pay in advance?
我需要提前预付吗?
R: Yes, you may pay half of it. The account will be settled later.
要的,您需要先预付一半,稍后会设定一个帐户。
C: On which floor is the suite?
套房在几楼呢?
R: We have reserved two suites for you to choose. One is on the first floor, the other on the thirteenth floor. Both of them have a bathroom and face to the south.
我们提供两个套房供您选择。一个是在一楼,另一个是在十三楼。两个套房都带浴室并且都是朝南的。
C: What’s the difference between them?
它们之间有什么不同呢?
R: The conditions and the prices are the same. No difference.。
条件和价格都是一样的,没什么不同。
C: Which is quiet? I want a quiet one. I hate noise at night.
哪一间更安静?
R: The one on the thirteenth floor is very quiet. The room number is 1316.
三楼的那一间是非常安静的。房间号是1316。
C: I think I’ll take the one on the thirteenth floor.。
我想我还是订三楼的那一间吧。
R: OK. And your arrival and departure dates?
好的,那您抵店和离店的日期是?
C: I don’t know, but it could be seventeen to twenty days.
不知道,但是大概会住17至20天吧。
R: Then we can only confirm a room from the 10th to the 27th. I’m afraid we won’t be able to guarantee you the room after the 27th.
那我们只能确认一个房间给您,从10号至27号,恐怕我们不能保证27号之后有房间给您了。
C: What if there isn’t any room then?
是不是那之后都没有房间了?
R: Don’t worry, sir, We can either put you on a waiting list or find you a room in a nearby hotel.
不要急,先生,我们也可以将您列在等候名单上或者在最近的地方为您找一家酒店。
C: Fine, thank you. Good-bye.
好的,谢谢,再见。
C: Good morning. Can I help you?
G: Yes, I’d like to check out now .
C: Can I have your name and room number, please ?
G: John smith, room 1208 .
C: May I have your room key, please ?
G: Sure. Here you are.
C: Just a moment, please…..Mr. Smith . Here is your bill. Would you like to check it ?
G: I’m sorry . What’s the 20 Yuan for ?
C: That’s for the drinks you ordered from your room .
G: I see .
C: How would you like to make payment , Mr. Smith ?
G: I’d like to pay in cash .
C: That’ll be 2180 Yuan .
G: Here you are .
C: Here’s your change and receipt , Mr. Smith , I’ll send a bellman up to get your luggage.
G: Thank you .
C: You are welcome , Good-bye .
在课堂情景对话教学中,如何调动学生参与度、串联所学知识、提高学生情景对话的能力,是对话教学中的关键和目标。我整理了酒店常用英语对话短文,欢迎阅读!
B:
This is your room.After you,sir.May i put your bags here?
这是你的房间先生。我可以吧你的行李放在这里吗?
G:
Sure,Just put them anywhere.
当然,随便放吧。
B:
Here is your room key,Is this the correct number of bags?
这是您的房间钥匙,行李的件数对了的吧?
G:
Let's see.Yes,that's all.
让我看看。是的,全在这儿了。
B:
May i hang your coat in the closet,sir?
先生,你的外衣我给你挂在衣柜里可以吗?
G:
Ah,yes.Thank you!
啊,好的,谢谢你!
B:
You're welcome,sir.Shall i open the curtains for you?
欢迎光临先生。要不要我为你打开窗帘?
G:
Yes,that's a good idea.
好的,好主意。
B:
Anything else(can i do),sir?
先生,还需要帮忙吗?
G:
No,i guess that's all.
应该不需要了。
O:
Good moring,Jinjiang Hotel.May i help you?
早上好,锦江饭店。需要我帮忙吗?
G:
Yes,Could you tell me how to get to your hotel?
是的,你能告诉我怎么去酒店?
O:
Where will you be coming from,sir?
你从哪儿来的,先生?
G:
From the railway station.
从火车站来的
O:
It's about a 20-minute walk.If you like,you can take No.20 Bus.It'll take you right here.
大约20分钟的行程,如果你愿意可以在这里做20号巴士。
G:
Good,thank you.
好的,谢谢你。
O:
You are welcome,sir.We look forward to serving you.
欢迎您先生。我们期待你的光临。
R:
Changhong Hotel.May i help you ?
长虹饭店。需要我帮忙吗?
G:
I'm phoning from the U.S.A I want some information before making a reservation.
我从美国打的电话。我在我来之前想先订个酒店。
R:
Yes,madam.How can i help you?
是的,夫人,我怎样帮你呢?
G:
The first thing i want to know is how far the hotel is from the airport.
第一,我想知道从机场到酒店要多久。
R:
Only fifteen minutes drive.
只需要15分钟。
G:
Do you have a conference room?
你会议室吗?
R:
We have a conference hall that seats four hundred.We also have eight meeting rooms which seat twenty persons sach.
我们有分别可以容纳400人,还有8人,或者20人的会议室。
G:
So you must have a business center.
所以,是有商务中心的。
R:
Yes,madam.The business center offers twenty-four service.We can provide secretarial and translation services and we of course have fax and telex.
是的,夫人,在2004年商务中心提供了服务。我们可以提供秘书,翻译服务,我们当然有传真和电传。
G:
What do you charge for double and single rooms?
你这的单人间和双人间分别怎么收费的?
R:
Single rooms are RMB 320 Yuan per day while double rooms are only RMB 480 Yuan.
单人房要320元,而双人房每天要收480元
G:
That sounds very reasonable.Well,i'll have to talk to my boss before making reservations.
这听起来似乎很合理.好吧,我得和老板谈谈再决定。
R:
Do you need any further information,madam?
夫人,你还需要什么资料吗?
G:
Ah,yes.Is there a boutique in the hotel?
啊,是的,酒店这有精品店吗?
R:
Yes,madam.In fact,we have a shopping center with fashion boutiques,a souvenir shop and supermarket.
是的,夫人,事实上,我们这有时装精品店,礼品店和超市。
G:
Thank you for all information.
谢谢您的所有信息。
R:
Thank you for calling the Changhong.
感谢您致电长虹.
酒店日常英语视频
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Daily Service 日常服务酒店日常英语对话(一)-(Knocking at the door.)-(敲门.)-May I come in?-我可以进来吗?-Come in,please.-请进.-Please don't come in.-请不要进来.-Just a moment(a minute),please.-请稍等一下.酒店日常英语对话(二)-I'm sorry to disturb you.May I clean the room,sir?-对不起打扰你了,我来打扫一下房间好吗?-All right.Come in,please.-好的,请进来.-Please clean it when I am out.-我马上要出去,请等一会儿打扫.-May I change the water of the thermos now?-我现在可以换水吗?-Yes,please.-请换吧.酒店日常英语对话(三)-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups?-下午我有几位朋友来访,请给加些热水瓶和茶杯.-Well,we'll send tea into the room when the visitors come.-好,客人来访我们会端茶进来的.-By the way,is there any mail for me?-顺便一下,有我的邮件吗?-No.If there is,I'll give it to you in time.-没有.如果有的话,我会及时给你送来的.酒店日常英语对话(四)-Why did you come in without my permission?-你为什么没经我允许就进来了?-It's my negligence.I beg your pardon.-我疏忽了,请你原谅.-I come and make the bed.Shall I do it now or later?-我来做夜床,你看是现在做还是等会儿做?-Since you have come,you may do it now?-既然来了,现在就做吧.-Here's your clean laundry.you'd better check it.-衣服洗好了,请您过目.酒店日常英语对话(五)-I am collecting the fee of the long distance call.-我来收长途电话费.-This is the bill for the room rent of half a day.-这是补半天房金的帐单.-Here is a telegram for you.-这儿有一封你的电报.-Why is it unsealed?-它怎么被拆开了?-Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver.-因为电报封面没有收报人姓名,服务台为了查对姓名而拆开的.酒店日常英语对话(六)-Have you lost anything today,sir?-先生,你今天丢过什么东西吗?-Yes,a wallet.I'm looking for it now.-丢了一只皮夹子,我正在找呢.-What is there in the wallet?-皮夹子里有些什么?-My daughter's photo and some money.-有一张我女儿的照片,还有一些钱.-Look,is this wallet yours?-看,这只皮夹子是不是你的?-Yes,it's mine.Thank you ever so much.-是我的,太感谢你了.酒店日常英语对话(七)-I want to borrow China Daily of these days.-我要看这几天的《中国日报》.-Please get some copise of China Pictorial for me.-请拿几份《中国日报》给我.-Please bring some chairs for me.-请拿几把椅子来.-Please get me some soap.-卫生间的肥皂要添了.-The slippers are wornout.Change them for me,please.-拖鞋坏了,请给换一双.-Get a hot-water bottle,please.-请拿一只热水瓶给我.-I feel a bit cold when I sleep.Please get me a blanket.-我睡得有点冷,请给我加一条毯子.-I need another pillow.-我需要加一只枕头.酒店日常英语对话(八)-All right,I'll get it for you right away.-好的,我就去拿.-Just a moment,I'll do it right now.-请稍等一下,我马上给你办好.-Excuse me.-对不起.-I am sorry.-很抱歉.-I beg your pardon.-请你原谅.-Pardon me for interrupting.-对不起打扰你们了.-Please excuse me for coming so late.-请原谅我来迟了.-I'm sorry I was so careless.-很抱歉我太粗心了.。
2008-4-8 4:56:00 文:lutian2007 ■ 服务台常用词汇 management 经营、管理 market price 市价 cashier's desk 兑换处 coin 硬币 accounting desk 帐务处 check_out time 退房时间 voucher 证件 price list 价目表 check, cheque 支票 sign (动)签字 interest 利息 form 表格reservation 预订 reception desk 接待处 tip 小费 reservation desk 预订处 luggage office 行李房 …per thousand 千分之… spare (形)多余的 postpone (动)延期 cancel (动)取消 traveller's cheque 旅行支票 pay (动)付款 fill (动)填写administration 管理、经营 note 纸币 registration desk 入宿登记处 lobby 前厅 luggage rack 行李架 visit card 名片 identification card 身份证 rate of exchange 兑换率 conversion rate 换算率 charge (动)收费 bill 帐单 change money 换钱procedure 手续、程序 information desk 问询处 luggage label 行李标签 overbooking 超额订房 …per cent 百分之… reasonable (形)合理的 cash (动)兑换 keep (动)保留、保存 bank draft 汇票 accept (动)接受 procedure fee 手续费 fill in the form 填表 ■ 电讯服务 operator 电话员 house phone 内部电话 special line 专线 dial a number 拨号码 hold the line 别挂电话 can't put somebody through 接不通 ordinary telegram 普通电话receiver 听筒 city phone 城市电话 telephone number 电话号码 replace the phone 挂上电话 Line, please. 请接外线。
The line is busy(engaged) 占线。 send a telegram(cable) 发电报long distance 长途电话 telephone directory 电话簿 call somebody up 打电话给某人 can't hear somebody 听不见 can't get through 打不通 inland telegram 国内电报 ordinary mail 平信switchboard 交换台 central exchange 电话总局 The connection is bad. 听不清。
express telegram 加快电报 special despatch 专电 registered fee 挂号邮资 postcard 明信片 ■ 客房设备、用品 escalator 自动楼梯 bookshelf 书架 ground floor (英)底,层,一楼 cabinet 橱柜 switch 开关 venetian blind 百叶窗帘 curtain 窗帘 wastebasket 字纸篓tea trolley 活动茶几 night table 床头柜 first floor (英)二楼,(美)一楼 folding screen 屏风 hanger 挂钩 plug 插头 wall_plate 壁上挂盘 Chinese painting 国画elevator, lift 电梯 drawer 抽屉 second floor (英)三楼,(美)二楼 spring 弹簧 cushion 靠垫,垫子 socket 插座,插口 sitting_room 起居室 voltage 电压floor 楼层,地板 carpentry (总称)木器 tea table 茶几 bedclothes 床上用品 quilt 被子 mattress 床垫 thermos 热水瓶 transformer 变压器。
1) Good morning (afternoon ,evening),sir (madam).早上好(下午、晚上好),好,先生(夫人)
2) How do you do? (-- how do you do ?)您好!
3) Hello (or hi )!您好!
4) How is everything (with you )?
(您的)一切都好吗?
5) How are you getting on ( or along ) these days ?这几天过得怎么样?
6) How are you ? (- Fine ,thank you .and you? )您的身体好吗?
7) Glad (nice ) to see you .
见到您很高兴。
8) Welcome to our hotel.
欢迎到我们的酒店来!
9) It's nice to meet you again , Mr. Johnson .再次见到您太好了,约翰逊先生。
10) Good –bye.(or bye-bye)再见!
11) Good night.晚安(晚间告别用)
12) Have a good rest.祝您休息好!
13) See you later (tomorrow).
以后(明天)见!
14) Hope to see you again soon.
希望不久再见到您!
15) Have a good time.
祝您过得愉快!
16) We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快!
17) Please don't leave anything behind.请不要遗忘你的东西。
18) Mind (or watch) your step!
请走好!
19) We wish you a pleasant journey.
祝您旅途愉快!
20) Have a nice trip!一路平安!
21) All the best!万事如意。
酒店日常英语口语如下: 1 Welcome to our hotel! 欢迎光临(我们酒店)。
2 Welcome, sir/madam! 欢迎光临。 3 Good morning/afternoon/evening。
早上/下午/晚上好! 4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you? 您好,总台/餐厅/康乐中心/总机(我能为您做些什么?) 5 Tarime Petroleum Hotel, May I help you? 您好,塔里木石油酒店(我能为您做些什么?) 6 May I have your name/room number, please? 您可以告诉我您的姓名/房号吗? 7 One moment, please。 请您稍候。
8 Thanks! 谢谢您! 9 My pleasure! 不用客气! 10 Thank you for waiting。 您久等了。
11 Sorry to keep you waiting。 不起让您久等了。
12 Do you speak Chinese/English? 请问您讲中文/英文吗? 13 Do you have a reservation? 请问您有预订吗? 14 Show me your passport or identification, please。 请出示一下您的护照或证件。
15 How would you like to pay? In cash or by credit card? 您用什么方式付款,是用现金还是信用卡? 16 please show me your credit card。 请出示您的信用卡。
17 Please sign here。 请在这儿签字。
18 Here is your charge please。 这是找您的零钱。
19 This way, please。 这边请。
20 Follow me, please。 请跟我来。
21 After you, please。 您先请。
22 Hope you enjoy your stay! 希望您在这里过得愉快! 23 Hope you have a good trip! 祝您旅途愉快! 24 Good luck! 祝您好运! 25 Have a nice day1 祝您一天愉快! 26 Here you are。 给您。
27 Sorry 。 对不起。
28 Not at all。 没关系。
29 Of course。 当然可以。
30 Pardon? 请您再重复一遍,好吗? 31 No problem。 没问题。
32 Excuse me。 对不起,打扰一下。
33 Hold on, please。 请别挂电话。
34 Goodbye/Bye-bye! 再见! 35 The lift/toilet is over there。 电梯/洗手间在那边。
36 Banquet Hall is on the second floor。 宴会厅在二楼。
37 The Conference Center is just a cross the street。 会议中心在马路对面。
38 Do you have a reservation? 请问您有预定吗? 39 How many people, please? 请问您们是几位? 40 What kind of room do you want? 请问您需要哪种房间? 41 A single/twin room/suite is¥1200 per day。 单间/标准间/套间每天是1200元。
42 Breakfast is included in the price。 早餐已包含在房费中。
43 The local call is free,please press 9 before。 市话是免费的,请先拨9。
44 Check out time is before 2:00pm。
退房时间是下午2点以前。 45 Do you need a morning call? 请问您需要叫早服务吗? 46 Check out, please? 请问是结账吗? 47 please show me your room card and your receipt。
请出示您的房卡和收据。 48 Housekeeping, may come in? (客房)服务员,我可以进来吗? 49 May I clean your room now? 我可以现在打扫房间吗? 50 This is a hair-dryer you need。
这是您需要的吹风机。 51 If you need any help, please redial (1111) four ones。
如果您需要帮助,请拔1111。 52 Good nights! 晚安! 53 Here's your table。
这是您的座位。 54 What would you like to drink? 请问您喝点什么饮料? 55 Small or large? 您需要大份还是小份? 56 Anything else? 您还需要别的吗? 57 Let me repeat your order, please。
我给您重复一下菜单吧。 58 Hope you enjoy your meal。
祝您用餐愉快! 59 The total is¥38。 总消费是38元。
60 Please write the invoice payer。 请写一下您的发票付款单位。
61 Please keep your charge and invoice。 请收好您的零钱和发票。
62 Do you need a taxi? 请问您需要出租车吗? 63 May I take your luggage, please? 我帮您拿行李好吗? 64 Where are you to going, please? 请问您要去哪里? 65 Welcome to our hotel next time。
酒店英语口语在快餐厅里中常见词汇有:
要一个汉堡和一杯冰茶。
I'd like a hamburger and an iced tea. *iced tea因为发音相同,有时也可写成ice tea。
May I have two hot dogs, please?/ May I have two hot dogs, please? (我要两个热狗。)
Anything else? (还要别的吗?)
Two hot dogs, please.请加蕃茄酱和芥末。呵呵不是很多啊,我在恩京学习的酒店英语口语,之前我想竞聘3星大酒店学习的酒店英语口语,恩京是朋友推荐的,恩京实行电话教学,学习、工作忙也不怕,能随时随地进行电话学习,我这高中毕业的水平都能学,呵呵何况你呢!祝你学习好,顺利!
Restaurant and Pub 餐馆酒吧73. Air conditioned 空调开放 Daily specials 每日特色菜 Drinks purchased are for taken away only. 饮料仅供外卖 Eat in or take away 店内吃或外卖 Please ask to taste. 欢迎品尝 Take away service available. 提供外卖 Today's special/Today's specialties 今日特色菜 Try our summer range of food.品尝夏季各种食品 Wines & spirits 红酒白酒 Do not touch the exhibits/s. 勿触摸展品/物品 No tipping. 不收小费The Relentless Pursuit of Perfection追求完美永无止境Enjoy Coca-Cola.(Coca-Cola) 请喝可口可乐。
(可口可乐) Fresh-up with Seven-up.(Seven-up) 提神醒脑,喝七喜。(七喜)。
Daily Service 日常服务 -(Knocking at the door.)-(敲门。)
-May I come in?-我可以进来吗? -Come in,please.-请进。 -Please don't come in.-请不要进来。
-Just a moment(a minute),please.-请稍等一下。 -I'm sorry to disturb you.May I clean the room,sir?-对不起打扰你了,我来打扫一下房间好吗? -All right.Come in,please.-好的,请进来。
-Please clean it when I am out.-我马上要出去,请等一会儿打扫。 -May I change the water of the thermos now?-我现在可以换水吗? -Yes,please.-请换吧。
-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups? -下午我有几位朋友来访,请给加些热水瓶和茶杯。 -Well,we'll send tea into the room when the visitors come. -好,客人来访我们会端茶进来的。
-By the way,is there any mail for me?-顺便一下,有我的邮件吗? -No.If there is,I'll give it to you in time.-没有。如果有的话,我会及时给你送来的。
-Why did you come in without my permission?-你为什么没经我允许就进来了? -It's my negligence.I beg your pardon.-我疏忽了,请你原谅。 -I come and make the bed.Shall I do it now or later?-我来做夜床,你看是现在做还是等会儿做? -Since you have come,you may do it now?-既然来了,现在就做吧。
-Here's your clean laundry.you'd better check it.-衣服洗好了,请您过目。 -I am collecting the fee of the long distance call.-我来收长途电话费。
-This is the bill for the room rent of half a day.-这是补半天房金的帐单。 -Here is a telegram for you.-这儿有一封你的电报。
-Why is it unsealed?-它怎么被拆开了? -Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver. -因为电报封面没有收报人姓名,服务台为了查对姓名而拆开的。 -Have you lost anything today,sir?-先生,你今天丢过什么东西吗? -Yes,a wallet.I'm looking for it now.-丢了一只皮夹子,我正在找呢。
-What is there in the wallet?-皮夹子里有些什么? -My daughter's photo and some money.-有一张我女儿的照片,还有一些钱。 -Look,is this wallet yours?-看,这只皮夹子是不是你的? -Yes,it's mine.Thank you ever so much.-是我的,太感谢你了。
-I want to borrow China Daily of these days.-我要看这几天的《中国日报》。 -Please get some copise of China Pictorial for me.-请拿几份《中国日报》给我。
-Please bring some chairs for me.-请拿几把椅子来。 -Please get me some soap.-卫生间的肥皂要添了。
-The slippers are wornout.Change them for me,please.-拖鞋坏了,请给换一双。 -Get a hot-water bottle,please.-请拿一只热水瓶给我。
-I feel a bit cold when I sleep.Please get me a blanket.-我睡得有点冷,请给我加一条毯子。 -I need another pillow.-我需要加一只枕头。
-All right,I'll get it for you right away.-好的,我就去拿。 -Just a moment,I'll do it right now.-请稍等一下,我马上给你办好。
-Excuse me.-对不起。 -I am sorry.-很抱歉。
-I beg your pardon.-请你原谅。 -Pardon me for interrupting.-对不起打扰你们了。
-Please excuse me for coming so late.-请原谅我来迟了。 -I'm sorry I was so careless.-很抱歉我太粗心了。
学语言最讲究的就是方法,方法得当,势如破竹啊1.多记,首先单词量是必须滴; 2.多背,课文范例,背得越多越好,越熟越好; 3.敢说,象李阳那样,大胆说,大声说,不怕错,错了及时纠正; 4.多写,好记性不如烂笔头,天天写,熟能生巧; 5.多听,收音机广播,还有录音等; 6.多看,尤其象国外经典原文片,反复看; 7.再就是有机会与外国人接触最好英语口语培训资料
以下是戴尔英语整理的关于酒店宾馆前台常用的英文对话一、问候客人1.Good morning,sir. 早上好,先生。2.Good afternoon,madam. 中午好,太太。3.Good evening,sir. 晚上好,先生。4.Good night,madam. 晚安,夫人。How are you? 你好吗?Fine,thank you,and you? 很好,谢谢,您呢?Fine,thanks. 很好,谢谢。5.How do you do? 您好?How do you do! 您好!6.Welcome to our hotel. 欢迎光临我们饭店。7.May you enjoy your stay in our hotel. 祝您住店期间愉快。8.Hope you had a good trip. 希望您旅途愉快。9.Hope you have a good journey. 祝您旅途愉快。10.It’s nice to meet you,sir. 见到您很高兴,先生。11.Pleasant to meet you,sir. My name is……见到您很高兴,先生。我叫×××12.Welcome you back,sir. 欢迎您回来,先生。13.Nice to see you again,madam. 很高兴又见到您,夫人。14.Goodbye,thank you for coming. Please come again. 再见,感谢您光临,希望您再次光临。15.Have a nice day. 祝您今天愉快。16.Have a good evening. 祝您度过一个愉快的夜晚。17.Have a good weekend. 祝您周末愉快。18.Good night and have a good rest. 晚安,祝您休息好。19.Good night and pleasant dreams. 晚安,祝您做个好梦。20.Good night and rest well. Hope you will come back tomorrow. 晚安,祝您休息好,明天再来。