前台英语情景对话接待客人
许多规模比较大的公司都有一个接待员,我们通常叫前台。The work of a receptionist is interesting and varied. 前台的活可是不少。The work is also important because the receptionist is the first person visitors see when they come to a firm. So the receptionist gives them the first idea of the firm.我们来看看Rose 这位前台是怎样接待来访客人的吧。Rose is a receptionist at Modern Office limited. In this part Rose will speak to Mr. Hussein, who has an appointment with the Sales Manager Mr. Shelli at 11:: Good morning. Can I help you?MR HUSSEIN: Good morning. Is this Modern Office Ltd.?ROSE: Yes it HUSSEIN: I have an appointment with the Sales Manager at 11: : May I have your name, please?MR HUSSEIN: Hussein. Omar Hussein. I'm from the Gulf Trading : Let me see... Ah yes, Mr take a seat, Mr Hussein. I'll tell the Manager's Secretary you are here. (DIALS)MARIA: Mr Shelli's : Hello Maria, this is Reception. Mr Omar Hussein is here. He has an appointment with Mr Shelli at : Mr Omar Hussein?ROSE: Yes, he's from the Gulf Trading : Oh, yes, that's right. I'll come and fetch him : Thanks. (REPLACES PHONE) Mr Shelli's secretary is coming down HUSSEIN: Thank : Mr Hussein?MR HUSSEIN: Yes, that's : I'm the Sales Manager's secretary. Please come this way. I'll take you to his
接待客人的英语对话如下:
情景一:客人刚从车上下来
A:代表酒店礼宾员,B:代表客人。
A:Good afternoon,welcome to Huatian Grand Hotel.下午好,欢迎来到华天大酒店。
B:Good afternoon.下午好。
A:I'm the concierge,Do you have laggage in the car?我是礼宾员,车上有您的行李吗?
B:Yes, one suitcase in the trunk.有的,后备箱有一个行李箱。
A:(Open the truck, taking out the laggage) Let me help you with your baggage. (此为动作:打开后备箱,拿出客人的行李)让我帮您提行李。
B:Thanks.谢谢。
A:Do you need Check-in?您是办理入住吗?
B:Yes.是的。
A:The reception desk is straight ahead,After you,please.接待处就在前面,请您先走。
我是丹尼斯·史密斯。 This is Dennis Smith. *打电话时常用This is...代替My name is...。 This is Dennis Smith speaking. 喂,是约翰吗? Hello, John? *常用于熟人之间。 喂, 请问是丹尼斯·史密斯先生吗? Is this Mr. Dennis Smith? 请问是财务科吗? Is this the finance department? 请问是吉姆·贝克医生的办公室吗? Is this Dr. Jim Baker's office? 我能借用一下您的电话吗? Do you mind if I use your phone? *这句话直译是“如果我用一下您的电话,您介意吗?”。如果同意,回答是No(不介意)。 Do you mind if I use your phone? (我能借用一下您的电话吗?) No, please go ahead. (可以,请用吧。) 我想找佐藤先生。 May I speak to Mr. Sato? May I speak with Mr. Sato? I'd like to speak to Mr. Sato, please. Is Mr. Sato there, please? Mr. Sato, please. *这是最简单的说法。并不失礼,工作和日常生活中都可以用。★推荐阅读:
前台接待访客常用会话(1)许多规模比较大的公司都有一个接待员,我们通常叫前台。The work of a receptionist is interesting and varied. 前台的活可是不少。The work is also important because the receptionist is the first person visitors see when they come to a firm. So the receptionist gives them the first idea of the firm. 我们来看看Rose 这位前台是怎样接待来访客人的吧。Rose is a receptionist at Modern Office limited. In this part Rose will speak to Mr. Hussein, who has an appointment with the Sales Manager Mr. Shelli at 11:30. ROSE: Good morning. Can I help you? MR HUSSEIN: Good morning. Is this Modern Office Ltd.? ROSE: Yes it is. MR HUSSEIN: I have an appointment with the Sales Manager at 11: 30. ROSE: May I have your name, please? MR HUSSEIN: Hussein. Omar Hussein. I'm from the Gulf Trading Company. ROSE: Let me see... Ah yes, Mr take a seat, Mr Hussein. I'll tell the Manager's Secretary you are here. (DIALS) MARIA: Mr Shelli's Office. ROSE: Hello Maria, this is Reception. Mr Omar Hussein is here. He has an appointment with Mr Shelli at . MARIA: Mr Omar Hussein? ROSE: Yes, he's from the Gulf Trading Company. MARIA: Oh, yes, that's right. I'll come and fetch him now. ROSE: Thanks. (REPLACES PHONE) Mr Shelli's secretary is coming down now. MR HUSSEIN: Thank you. MARIA: Mr Hussein? MR HUSSEIN: Yes, that's right. MARIA: I'm the Sales Manager's secretary. Please come this way. I'll take you to his office. 前台接待访客常用会话(2) 一般的访客都是提前有预约的。但也有些没有预约的“不速之客”。这个时候前台应该怎样接待这些客人呢?我们看看Rose 是怎么做的吧! The second visitor is Mr Li. He has not an appointment, but he wants to see Mr Shelli. MR LI: Good morning. ROSE: Good morning. Oh, Mr Li. How are you? ' MR LI: I'm fine, thanks, and you? ROSE: Oh, busy as usual. Do you want to see Mr Shelli? MR LI: Yes, please. ROSE: Have you an appointment? MR LI: Er... No, I haven't. You see, I only arrived in the country this morning. ROSE: Well, I know he's busy at the moment but I'll ask his secretary when he'll be free. Please sit down. MR LI: Thank you. (DIALS) MARIA: Mr Shelli's office. ROSE: Oh, hello Maria. It's reception again. I have Mr Li here. He hasn't an appointment but he'd like to see Mr Shelli. When will he be free? MARIA: Let me see ... Well, Hmmm, he'll be free about . Can Mr Li wait? ROSE: Mr Shelli will be free about half past twelve. Can you wait? MR LI: What's the time now? ROSE: It's nearly 12: 00. MR LI: Oh that's fine. I'll wait. ROSE: (TO MARIA) Maria, Mr Li will wait. MR LI: Right. I'll fetch him when Mr Shelli's free. ROSE: Thanks. (REPLACES PHONE) (TO MR LI) She'll come and fetch you later. MR LI: Thank you. ROSE: Where are you staying, Mr Li? MR LI: At the Plaza. ROSE: The Plaza? MR LI: Yes, I usually stay there. 前台接待访客常用会话(3)公司里常来的客户一般前台都熟悉。当然,也会有陌生人来造访。这不,Mr Lefere 来造访 Mr Ballito 了。且看Rose如何处理。 MR LEFERE: Good morning. ROSE: Good morning. Can I help you? MR LEFERE: Er, yes. I have an appointment with Mr Ballito at a quarter past ten. ROSE: May I have your name please? MR LEFERE: Paul Lefere… from the International Hotel Group. ROSE: Thank you. Please take a seat, Mr Lefere, and I'll phone Mr Ballito's office. (DIALS) OPAL: Mr Ballito's office. ROSE: Hello, Opal. This is Reception. Mr Lefere is here for his 10:15 appointment. OPAL: Oh yes Rose. Mr Ballito's expecting him. He is in Room 9 on the first floor. ROSE: Thanks. (REPLACES PHONE) MR Lefere, would you please go up to Room 9 on the first floor. Mr Ballito's expecting you. MR LEFERE: Room 9 on the first floor. ROSE: That's right. The stairs are on the left. MR LEFERE: Thank you.
接待客人的情景对话英语
餐厅里面,服务员与顾客之间会进行怎样的英语对话?下面是我给大家整理了餐厅服务员与顾客的 英语情景对话 ,供大家参阅!
waiter:may i help you?
guest:yes,i would like some food,one garden salad and one beef steak is ok.
waiter:yes,which kind of salad dressing do you like?
guest:French with black pepper sauce,medium well.
waiter:wait a moment please.
A:Hello, how can I help you?
B:Yes, I would like some hot meals. What do you offer?
A:We have rice with varies dishes and different kinds of noodles.
B:Sounds nice. What kinds of noodles do you sell?
A:We have chicken noodle, pork noodle and beef noodle.
B:Which is the most popular one in your restaurant?
A:I think it is the chicken noodle.
B:OK. How much is it?
A:xxx dollars/yuan (这句取决你要定多少钱了)
B:I will have it. Here is the money.
客人:Hey, waiter! Could I have the bill, please?
嘿,服务员,请把账单给我好吗?
服务生:Of course! Here you are!
好的,给。
客人:Thanks.
谢谢。
服务生:Do you have any questions?
您有什么疑问吗?
客人:Yes, I don’t think the number is right.
是的,我不认为这个数字是对的。
服务生:Let me check! Sir, I think the number has no problem.
我查查,先生,我想这个数字没问题。
客人:But I don’t think such a common dinner should cost me so much!
但是我不认为一顿普通的餐点要这么贵。
服务生:I think so, but the red wine you had is very expensive!
是的,但是您喝的红酒是很贵的。
客人:How come!
怎么会这样。
服务生:I don’t know. Would you like to pay your bill?
我不知道,您要付账了吗?
【篇一】接待客户英语口语对话
您能坐下来喝杯茶吗?
Would you please take a seat and have a cup of tea?
For example:
A: Would you please take a seat and have a cup of tea?
您能坐下来喝杯茶吗?
B: I'd love to. Thank you.我很乐意。谢谢你。
请让他进来。
Please send him in.
For example:
A: Mr. Green,Mr. White is here.格林先生,怀特先生来了。
B: Please send him in.请让他进来。
这边请。
This way please.
For example:
A: This way please.怀特先生,这边请。
B: Thank you very much.非常感谢。
您预约了吗?
Do you have an appointment?
For example:
A: Do you have an appointment?您预约了吗?
B: I'm afraid not.恐怕没有。
他什么时候有空儿和我见面呢?
When is it convenient for him to see me?
For example:
A: When is it convenient for him to see me?他什么时候有空儿和我见面呢?
B: I think you'd better leave your card here, and I will contact you later. Is that OK?
我想您留下您的名片,迟些时候我再和您联系。这样可以吗?
这件事是私事。
My business is personal.
For example:
A: Would you tell me what you wish to see him about?
能告诉我您见他有什么事情吗?
B: My business in personal.这件事是私事。
能给他留张字条吗?
Will you please write him a note?
For example:
A: Will you please write him a note?能给他留张字条吗?
B: That's a good idea.这个主意不错。
你在等李先生吗?
Are you expecting Mr. Lee?
For example:
A: Are you expecting Mr. Lee?你在等李先生吗?
B: Yes, it is for 2:00,but I'm a little early.
是的,我约好2点,但是我来早了一点儿。
【篇二】接待客户英语口语对话
me. Are you Susan Davis from Western Electronics? 对不起,你是来自西方电子公司的苏姗?戴卫斯吗?
, I am. And you must be Mr. Takeshita. 是的,我就是,你一定是竹下先生吧。
me. Are you Ralph Meyers from National Fixtures? 对不起,请问你是从国家装置公司来的雷夫?梅耶史先生吗?
"m Dennis. I am here to meet you today. 我是丹尼斯,今天我到这里来接你。
"m Donald. We met the last time you visited Taiwan. 我是唐纳德,上次你来台湾时我们见过面。
"m Edwin. I"ll show you to your hotel. 我是爱德温,我带你去旅馆。
was your flight? Was it comfortable? 你坐的班机怎么样?还舒服吗?
was quite good. But it was awfully long. 班机很好,就是时间太长了。
you have a good flight? 你旅途愉快吗?
really, I"m afraid. We were delayed taking off, and we encountered a lot of bad weather. 不太好,我们起飞延误了,还遭遇了恶劣的气候。
was your flight? 你的航班怎样?
you get any sleep on the plane? 你在飞机上睡觉了吗?
. Wagner, do you have a hotel reservation? 华格纳先生,你预订过旅馆吗?
, I don’t. Will it be a problem? 不,我没有,会有困难吗?
don’t think so. I know several convenient hotels. Let me make some calls. 我认为没有,我知道有几家便利旅馆,让我打几个电话。
’ve made a reservation at the hotel you used last time. 我已预订了你上次住过的旅馆。
’ve booked a Western-style room for you. 我们已为你订了一间西式的房间。
’s go to the station to get a train into town. 我们到火车站去乘车进城。
it take long to get into Taibei from here? 从此地去台北要很久吗?
’s about an hour. 大概要一个小时。
’ll get a taxi from the station. 我们到火车站乘出租车。
’s a shuttle bus we can use. 我们可搭乘机场班车。
’ve brought my car, so I can drive you to your hotel. 我开车来的,所以我开车送你到旅馆。
must be hungry. Shall we get something to eat? 你一定饿了,我们吃点东西好吗?
sounds good. Let’s get something at the hotel restaurant. I feel a little tired. 那太棒了,我们就到旅馆餐厅吃点东西,我有点累了。
you like to have some dinner? 你想吃饭吗?
would you like to eat? 你想吃什么呢?
I take you out to dinner? It"ll be my treat. 我带你出去吃饭好吗?这次我请客。
you’re hungry, we can eat dinner now. 如果你饿了,我们现在就去吃饭。
you had breakfast yet? 你吃过早餐了吗?
. It was delicious. 是的,味道很好。
. Let’s go to the office. 好的,我们去办公室吧。
is your room? 你的房间怎样?
you sleep well last night? 你昨晚睡得好吗?
don’t we go to the office now? 为何我们现在不去办公室呢?
【篇三】接待客户英语口语对话
A:Good morning, sir. May I help you?
早上好,先生,有什么需要帮忙的吗?
B:Good morning, I have an appointment with Mr. Johnson at 10:00
早上好,我和约翰逊先生约好今天上午十点见面。
A:Excuse me, sir, but are you Mr. Richard of World Trading Company?
恕我冒昧,先生,您就是世界贸易公司的理查德先生吧?
B:Yes. That’s right.
是的,你说得对。
A:I’m sorry, Mr. Richard. Mr. Johnson is on his way to the office. He had just called and asked you to wait a minute.
很抱歉,理查德先生。约翰逊先生正在来办公室的路上。他刚打电话来, 请您稍等一会儿。
B:Well, I’ll wait.
好的,我等一会儿。
A:Would you like something to drink, sir? Do you prefer coffee or tea?
先生,您想喝点什么?咖啡还是茶?
B:Thank you. Coffee, please.
谢谢,给我杯咖啡。
A:Here you are, Mr. Richard. This is the cream and this is the sugar. If there’s anything else you’d like, please don’t hesitate to tell me.
您的咖啡,理查德先生。这是奶油,这是糖。如果还需要其他东西,请别客气告诉我。
B:Thank you very much.
非常感谢。
【篇四】接待客户英语口语对话
A:Good morning, Mr. Smith. Welcome to Wuhan.
早上好!史密斯先生,欢迎来到武汉。
B:Good morning!
早上好!
A:Mr. Smith, did you have a good journey?
史密斯先生,旅途愉快吗?
B:I just feel a little tired. You know, it took me 16 hours to get here.
只是有点儿累,你知道到这儿需要16个小时。
A:You must take a rest today.
你今天得好好休息。
B:That's very kind of you, but I can do without a rest. I have long wanted to have a talk with you about the possibility of business between us.
你太好了。但是我不休息也可以。我一直想和你们谈 我们之间商业往来的可能性。
A:We welcome good business. Anyhow, we know you must get tired by the flight,so we arrange a meeting tomorrow. Today you can have a good rest.
我们欢迎有意义的业务往来。但是,我们知道你旅途 一定很劳累,所以我们把会议安排到了明天。今天你 可以好好休息一下。
B:Thank you very much.
非常感谢。
A:We hope your stay here a pleasant one!
我们希望你在这里过得愉快。
B:I believe I will.
我相信我会的。
情景教学就是要让学生爱学英语、乐学英语,从而不断培养学生学习英语的兴趣,使学生更主动、更积极地投身英语学习中。我整理了关于酒店接待的英语对话,欢迎阅读!
(A:Receptionist/the waitress B:Guest)
A: Good afternoon. Welcome to Qingdao Sea-view Garden Hotel. Can I help you, sir?
B: Well, I’m~~~ from `````. I’d like to check in, please.
A: All right. Do you have a reservation with us, sir?
B: Sorry, I didn’t book any room before. I would like to know which standard room do you have ?
A: Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need?
B :what’s the price for standard double room?
A:oh,sir。the price for standard double room is 288 Yuan。
B: What! Why is so expensive?
A:yes,sir。Our hotel is an international 5-star chain hotel,and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC (air conditioner), free internet access and breakfast. Oh, excuse me ,the dinning room locates at 6th floor, between 7am to 9am.
B:OK, I know now。i’d like to check in a standard double room.
A: All right. how many days are you planning to stay?
B: oh, I want to stay here for 3 days.
A: one moment, please. Sir,please show your ID ,just like driver's license, passport or ID card。
B:here you are。
A:wait a moment ,please。
Could you please fill in the registration card?
B: Sure. Here it is. Is it all right?
A: Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. the check-out time is 1pm of forth day later。
B: Thank you.
A:you’re welcome。Good luck。
B: Have you any vacant(spare) room in the hotel?
A:Sorry,we have no vacant(spare) room for you. But I canre commend you to theOrient Hotel where you may get as pare room.
B:That sounds very good!Can I book the plane ticket(train ticket,ship ticket)here?
A:Please go to the CAAC office to book your plane you want to book your trainticket or ship ticket,you'd better go to the Shanghai International TravelService.
B: Could you tell me how many kinds of rooms do you have?
A:There are single rooms, double rooms, suites and deluxe suites in our hotel. Every roomis equipped with a bat hand a telephone.
B:Oh,I .
A:You are welcome.
(A:Receptionist B:Guest)
B: I want a double room with a much aa day doyou charge?
A: It is a hundred yuan a day including heating fee but excluding service charge.
B:It's quite reasonable.
A:How long do you intend to stay in this hotel?
B:I shall leave in a fortnight(half a month).
A:Have you got through with the check-in procedure?
B:Oh,yes,I'm going to fill in the form of registration right I book a single room formy friend before hand as he will arrive in Shanghai tomorrow morning?
A: is the form for you mind filling in this form and payhundred yuan in advance for him.
B:All right. This is one hundred yuan to pay for my reservation.
A:Thank is a receipt for paying in keep it.
酒店前台接待情景对话英语
小学英语对话课是整个小学英语教学的重要组成部分,主要内容以丰富的对话情境、简单的英语句型表达和课文相关的话题为主,主要目的是培养小学生初步运用英语语言进行交际的能力。我整理了入住酒店英语情景对话,欢迎阅读!
(A:Receptionist/the waitress B:Guest)
A: Good afternoon. Welcome to Qingdao Sea-view Garden Hotel. Can I help you, sir?
B: Well, I’m~~~ from `````. I’d like to check in, please.
A: All right. Do you have a reservation with us, sir?
B: Sorry, I didn’t book any room before. I would like to know which standard room do you have ?
A: Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need?
B :what’s the price for standard double room?
A:oh,sir。the price for standard double room is 288 Yuan。
B: What! Why is so expensive?
A:yes,sir。Our hotel is an international 5-star chain hotel,and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC (air conditioner), free internet access and breakfast. Oh, excuse me ,the dinning room locates at 6th floor, between 7am to 9am.
B:OK, I know now。i’d like to check in a standard double room.
A: All right. how many days are you planning to stay?
B: oh, I want to stay here for 3 days.
A: one moment, please. Sir,please show your ID ,just like driver's license, passport or ID card。
B:here you are。
A:wait a moment ,please。
Could you please fill in the registration card?
B: Sure. Here it is. Is it all right?
A: Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. the check-out time is 1pm of forth day later。
B: Thank you.
A:you’re welcome。Good luck。
C=Front Office Clerk 前台服务员 G=Guest 顾客
C:Good afternoon. Welcome to XX hotel. May I help you?
下午好!欢迎光临 xx 酒店。能为您效劳吗?
G:Yes, I’d like to check-in,pleae.
我要登记住宿。
C:Certaily,sir. May I have your name ,please?
好的,先生。请问大名?
G:I’m Lawrence Brown.
我叫劳伦斯.布朗。
C:Do you have a reservation with us. Mr. Brown?
布朗先生,您预订了房间了吗?
G:Yes, from tonight.
是的,预订了。从今晚开始。
C:Just a moment please. I’ll check our reservation record. (After a while) Thank you for waiting, . Your reservation is for a twin from March 5th to 7th for three nights. Is that right?
请稍后,我检查一下预订记录。(过了一会儿)让您久等了,布朗先生。您预订了从 3 月 5 日到 7
日 3 个晚上的双床间,是这样的吗?
G:Exactly.
对。
C:Could you fill out the registration form, please?
请填写这张登记表好吗?
G:Fine(Fill the form)
好的(填写表格)
C:How would you like to make payment?
您打算如何付款呢?
G:By American Express Card.
用美国运通信用卡。
C:May I take a print of the card ,please?
请让我划印一下你的卡,好吗?
G:Sure, here you are.
好的,给你。
C:Thank you, Mr. Brown. Your room number is ’s on the 8th floor. A bellman will show you the room. Please enjoy your stay.
谢谢您,布朗先生。您的房间是 8 楼的 2809 好房,服务员会带您过去,希望您住得愉快。
YOU: Hello, My name is Dennis. I have a reservation.
HOTEL CLERK: Certainly, sir. (CHECKS THE RESERVATION SYSTEM) Yes, would you like a room facing the pool or the ocean?
YOU:. Is there a difference in price between the two?
HOTEL CLERK: Yes, the rooms that face the ocean are $100 per night, while the ones facing the pool are $80 per night.
YOU:. OK, I'll go with the one facing the ocean, please.
HOTEL CLERK: And you would like that for three nights, correct?
YOU:. Yes, that's right.
HOTEL CLERK: I'll have the porter bring up your bags.
YOU:. No, that's fine, I'll do it myself.
情景教学就是要让学生爱学英语、乐学英语,从而不断培养学生学习英语的兴趣,使学生更主动、更积极地投身英语学习中。我整理了关于酒店接待的英语对话,欢迎阅读!
(A:Receptionist/the waitress B:Guest)
A: Good afternoon. Welcome to Qingdao Sea-view Garden Hotel. Can I help you, sir?
B: Well, I’m~~~ from `````. I’d like to check in, please.
A: All right. Do you have a reservation with us, sir?
B: Sorry, I didn’t book any room before. I would like to know which standard room do you have ?
A: Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need?
B :what’s the price for standard double room?
A:oh,sir。the price for standard double room is 288 Yuan。
B: What! Why is so expensive?
A:yes,sir。Our hotel is an international 5-star chain hotel,and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC (air conditioner), free internet access and breakfast. Oh, excuse me ,the dinning room locates at 6th floor, between 7am to 9am.
B:OK, I know now。i’d like to check in a standard double room.
A: All right. how many days are you planning to stay?
B: oh, I want to stay here for 3 days.
A: one moment, please. Sir,please show your ID ,just like driver's license, passport or ID card。
B:here you are。
A:wait a moment ,please。
Could you please fill in the registration card?
B: Sure. Here it is. Is it all right?
A: Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. the check-out time is 1pm of forth day later。
B: Thank you.
A:you’re welcome。Good luck。
B: Have you any vacant(spare) room in the hotel?
A:Sorry,we have no vacant(spare) room for you. But I canre commend you to theOrient Hotel where you may get as pare room.
B:That sounds very good!Can I book the plane ticket(train ticket,ship ticket)here?
A:Please go to the CAAC office to book your plane you want to book your trainticket or ship ticket,you'd better go to the Shanghai International TravelService.
B: Could you tell me how many kinds of rooms do you have?
A:There are single rooms, double rooms, suites and deluxe suites in our hotel. Every roomis equipped with a bat hand a telephone.
B:Oh,I .
A:You are welcome.
(A:Receptionist B:Guest)
B: I want a double room with a much aa day doyou charge?
A: It is a hundred yuan a day including heating fee but excluding service charge.
B:It's quite reasonable.
A:How long do you intend to stay in this hotel?
B:I shall leave in a fortnight(half a month).
A:Have you got through with the check-in procedure?
B:Oh,yes,I'm going to fill in the form of registration right I book a single room formy friend before hand as he will arrive in Shanghai tomorrow morning?
A: is the form for you mind filling in this form and payhundred yuan in advance for him.
B:All right. This is one hundred yuan to pay for my reservation.
A:Thank is a receipt for paying in keep it.
情境语境在英语对话教学中起到了非常重要的角色,直接影响初中英语教学的质量和教学的效果。我精心收集了酒店英语情景对话,供大家欣赏学习!
A Hello,this is QuaCheng hotel,is there anything I can help you,sir?
你好,这里是泉城大酒店,请问您需要什么服务
B Yes, I'd like to book a room.
我需要预订一间房
A Sure,we have different type of rooms,which would you like to choose?
我们酒店有不同类型的房间,您需要哪种房间呢?
B I'm not very certain,could you give me a brief introduction,please?
我不是很确定,你能不能给我做一下简单的介绍?
A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP.
好的,我们酒店提供标准单人间和标准双人间,除此之外还有对贵宾的特殊套房
B Thank you,I want to reserve a single room which is better located between 4th floor to 7 need the personnel in your hotel to open the window and clean the room before I arrive that ok?
谢谢,我想预定一间单人标准间,最好是介于4楼到7楼之间的。嗯,我需要你们的工作人员在我到达九点前打开窗户并打扫房间,可以吗?
A Ok,sir,I already taken some notes about your let me check the room on my standard single room in 6th floor and the number is 0603,need clean and open the window,anything else?
好的,先生,我已经记下了你的要求。我先在电脑上查询一下。嗯,6楼的603房间,需要打扫并打开窗户,还有什么要求吗?
B Thanks,how much does it cost?
谢谢,房间费用是多少钱
A That is 580 RMB
房费是580元
B Don't your hotel have discount?
你们没有折扣吗?
A I'm terribly sorry, you need a discount,you should be our VIP and stay here for at least 3 days.
非常抱歉,先生。如果你想打折必须是我们酒店的协议客户,并且至少住三天
B OK,that's alright!
好,那就算了
A When will you arrive at our hotel,sir?
您什么时候能到达,先生?
B Around 15 to 3 .
下午2点45
A 's a great honour for us to serve for you and we are all waitting for your arrival.!
好的,能为您服务是我们酒店的荣幸,我们在此恭候您的光临!
B Thank you very much!Byebye!
谢谢,再见!
R: Good morning. Can I help you?
R:早上好。我能为您做些什么吗?
T: Good morning. I think there should be two rooms booked for us? In the names of Tony Marshall and May Hunter.
T:早上好。我们订了两间房,名字是托尼o马歇尔和梅o亨特。
R: Umm, just a moment.
R:请稍等。
T: We're attending the 'Sun, Sea and Sand' conference and exhibition.
T:我们是来参加"太阳、海洋和沙滩"会展的。
R: Well sir, I'm afraid you have nothing booked. All we have left are two small rooms at the front of the hotel. They will be a bit noisy I'm afraid, as there is a pub opposite.
R:抱歉,先生,你们没有预订过房间。我们现在还剩两个宾馆前面的小间。恐怕会有点吵,因为对面有个酒吧。
T: What? That's terrible! How did that happen? What do you want to do May? Should we find somewhere else?
T:什么?太糟糕了!怎么会这样呢?梅,你打算怎么办?我们去找其他宾馆吗?
M: Well, I suppose we have no choice, really. It's too late to find another hotel now. We'll just have to take them.
M:我觉得我们没有选择了。去找其他的宾馆太迟了。我们就住这两间吧。
R: Right, so that's all booked now. We'll need you to sign a credit card voucher in advance.
R :好的,那么就订这两间房了。你们需要提前签一下信用卡的单据。
T: OK. Oh no, I can't seem to find my card. And where's my wallet?
T:好的。哦,不,我找不到信用卡了。我钱包哪去了?
M: Did you leave it somewhere? In the taxi?
M:你把它丢在哪了吗?出租车上?
T: Oh no! I think I did, I left my wallet in the taxi. I put it on the seat when we got in. Oh what a disaster!
T:哦,我想是的,我把钱包忘在出租车上了。我们上车的时候我把它放在座位上了。太糟糕了!
R: Careful sir, your briefcase!
R:先生,小心,你的公文包!
T: Aaagh! All over the floor. All my papers!
T:啊!我的文件散了一地!
R: Not to worry sir. We'll soon get them together.
R:别担心,我们马上就能收好。
T: Sorry, May. What a mess, oh what a mess! I'll have to phone the taxi company to see if they found my wallet. Em, by the way, can you lend me some change for the phone?
T:对不起,梅。太乱套了,太乱套了!我得给出租车公司打电话,看他们能不能找到我的钱包。哦,对了,你能借我点钱打电话吗?
M: OK. Here you are.
M:好的,给你。
R = receptionist, T = Tony, M = May
R: Good morning. Can I help you?
R:早上好!我能为您做些什么吗?
T: Good morning. I think there should be two rooms booked for us, in the names of Tony Marshall and May Hunter.
T:早上好。我们订了两间房,名字是托尼·马歇尔和梅·亨特。
R: Umm, just a moment. Yes, two single rooms with en-suite bathrooms?
R:请稍等。是的,两个带独立卫生间的单人间,对吗?
T: That's right. We're attending the 'Sun, Sea and Sand' conference and exhibition. Does that mean we get a discount?
T:是的。我们是来参加"太阳、海洋和沙滩"会展的,可以享受优惠吗?
R: Yes. We are one of the conference partner hotels, so there is a ten per cent discount. Is it for ten days? Is that right?
R:可以。我们是会议合作宾馆之一,所以有10%的折扣。你们住10天,对吧?
M: Yes, until the thirteenth. That's ten days.
M:是的,住到13号,刚好10天。
R: Right then. We'll need you to sign a credit card voucher in advance. But when you check out, you can settle the account by card or cash, or cheque, as you wish.
R:好的。你们需要提前签一下信用卡的单据,帐单在退房的时候结算,可以用信用卡、现金或者支票。
T: OK, thanks.
T:好的,谢谢。
R: Right. You, Ms. Hunter, are in room 202 and you, Mr. Marshall, are in room 207. If you take the lift over there to the second floor the porter will accompany you with the baggage.
R:亨特女士在202房间,马歇尔先生在207房间。你们乘电梯到二楼,有搬运工在那里帮你们搬行李。
M: Thank you very much.
M:非常感谢。
酒店前台接待英语情景对话
情境语境在英语对话教学中起到了非常重要的角色,直接影响初中英语教学的质量和教学的效果。我精心收集了酒店英语情景对话,供大家欣赏学习!
A Hello,this is QuaCheng hotel,is there anything I can help you,sir?
你好,这里是泉城大酒店,请问您需要什么服务
B Yes, I'd like to book a room.
我需要预订一间房
A Sure,we have different type of rooms,which would you like to choose?
我们酒店有不同类型的房间,您需要哪种房间呢?
B I'm not very certain,could you give me a brief introduction,please?
我不是很确定,你能不能给我做一下简单的介绍?
A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP.
好的,我们酒店提供标准单人间和标准双人间,除此之外还有对贵宾的特殊套房
B Thank you,I want to reserve a single room which is better located between 4th floor to 7 need the personnel in your hotel to open the window and clean the room before I arrive that ok?
谢谢,我想预定一间单人标准间,最好是介于4楼到7楼之间的。嗯,我需要你们的工作人员在我到达九点前打开窗户并打扫房间,可以吗?
A Ok,sir,I already taken some notes about your let me check the room on my standard single room in 6th floor and the number is 0603,need clean and open the window,anything else?
好的,先生,我已经记下了你的要求。我先在电脑上查询一下。嗯,6楼的603房间,需要打扫并打开窗户,还有什么要求吗?
B Thanks,how much does it cost?
谢谢,房间费用是多少钱
A That is 580 RMB
房费是580元
B Don't your hotel have discount?
你们没有折扣吗?
A I'm terribly sorry, you need a discount,you should be our VIP and stay here for at least 3 days.
非常抱歉,先生。如果你想打折必须是我们酒店的协议客户,并且至少住三天
B OK,that's alright!
好,那就算了
A When will you arrive at our hotel,sir?
您什么时候能到达,先生?
B Around 15 to 3 .
下午2点45
A 's a great honour for us to serve for you and we are all waitting for your arrival.!
好的,能为您服务是我们酒店的荣幸,我们在此恭候您的光临!
B Thank you very much!Byebye!
谢谢,再见!
R: Good morning. Can I help you?
R:早上好。我能为您做些什么吗?
T: Good morning. I think there should be two rooms booked for us? In the names of Tony Marshall and May Hunter.
T:早上好。我们订了两间房,名字是托尼o马歇尔和梅o亨特。
R: Umm, just a moment.
R:请稍等。
T: We're attending the 'Sun, Sea and Sand' conference and exhibition.
T:我们是来参加"太阳、海洋和沙滩"会展的。
R: Well sir, I'm afraid you have nothing booked. All we have left are two small rooms at the front of the hotel. They will be a bit noisy I'm afraid, as there is a pub opposite.
R:抱歉,先生,你们没有预订过房间。我们现在还剩两个宾馆前面的小间。恐怕会有点吵,因为对面有个酒吧。
T: What? That's terrible! How did that happen? What do you want to do May? Should we find somewhere else?
T:什么?太糟糕了!怎么会这样呢?梅,你打算怎么办?我们去找其他宾馆吗?
M: Well, I suppose we have no choice, really. It's too late to find another hotel now. We'll just have to take them.
M:我觉得我们没有选择了。去找其他的宾馆太迟了。我们就住这两间吧。
R: Right, so that's all booked now. We'll need you to sign a credit card voucher in advance.
R :好的,那么就订这两间房了。你们需要提前签一下信用卡的单据。
T: OK. Oh no, I can't seem to find my card. And where's my wallet?
T:好的。哦,不,我找不到信用卡了。我钱包哪去了?
M: Did you leave it somewhere? In the taxi?
M:你把它丢在哪了吗?出租车上?
T: Oh no! I think I did, I left my wallet in the taxi. I put it on the seat when we got in. Oh what a disaster!
T:哦,我想是的,我把钱包忘在出租车上了。我们上车的时候我把它放在座位上了。太糟糕了!
R: Careful sir, your briefcase!
R:先生,小心,你的公文包!
T: Aaagh! All over the floor. All my papers!
T:啊!我的文件散了一地!
R: Not to worry sir. We'll soon get them together.
R:别担心,我们马上就能收好。
T: Sorry, May. What a mess, oh what a mess! I'll have to phone the taxi company to see if they found my wallet. Em, by the way, can you lend me some change for the phone?
T:对不起,梅。太乱套了,太乱套了!我得给出租车公司打电话,看他们能不能找到我的钱包。哦,对了,你能借我点钱打电话吗?
M: OK. Here you are.
M:好的,给你。
R = receptionist, T = Tony, M = May
R: Good morning. Can I help you?
R:早上好!我能为您做些什么吗?
T: Good morning. I think there should be two rooms booked for us, in the names of Tony Marshall and May Hunter.
T:早上好。我们订了两间房,名字是托尼·马歇尔和梅·亨特。
R: Umm, just a moment. Yes, two single rooms with en-suite bathrooms?
R:请稍等。是的,两个带独立卫生间的单人间,对吗?
T: That's right. We're attending the 'Sun, Sea and Sand' conference and exhibition. Does that mean we get a discount?
T:是的。我们是来参加"太阳、海洋和沙滩"会展的,可以享受优惠吗?
R: Yes. We are one of the conference partner hotels, so there is a ten per cent discount. Is it for ten days? Is that right?
R:可以。我们是会议合作宾馆之一,所以有10%的折扣。你们住10天,对吧?
M: Yes, until the thirteenth. That's ten days.
M:是的,住到13号,刚好10天。
R: Right then. We'll need you to sign a credit card voucher in advance. But when you check out, you can settle the account by card or cash, or cheque, as you wish.
R:好的。你们需要提前签一下信用卡的单据,帐单在退房的时候结算,可以用信用卡、现金或者支票。
T: OK, thanks.
T:好的,谢谢。
R: Right. You, Ms. Hunter, are in room 202 and you, Mr. Marshall, are in room 207. If you take the lift over there to the second floor the porter will accompany you with the baggage.
R:亨特女士在202房间,马歇尔先生在207房间。你们乘电梯到二楼,有搬运工在那里帮你们搬行李。
M: Thank you very much.
M:非常感谢。
接待客人的英语对话如下:
情景一:客人刚从车上下来
A:代表酒店礼宾员,B:代表客人。
A:Good afternoon,welcome to Huatian Grand Hotel.下午好,欢迎来到华天大酒店。
B:Good afternoon.下午好。
A:I'm the concierge,Do you have laggage in the car?我是礼宾员,车上有您的行李吗?
B:Yes, one suitcase in the trunk.有的,后备箱有一个行李箱。
A:(Open the truck, taking out the laggage) Let me help you with your baggage. (此为动作:打开后备箱,拿出客人的行李)让我帮您提行李。
B:Thanks.谢谢。
A:Do you need Check-in?您是办理入住吗?
B:Yes.是的。
A:The reception desk is straight ahead,After you,please.接待处就在前面,请您先走。
情景教学就是要让学生爱学英语、乐学英语,从而不断培养学生学习英语的兴趣,使学生更主动、更积极地投身英语学习中。我整理了关于酒店接待的英语对话,欢迎阅读!
(A:Receptionist/the waitress B:Guest)
A: Good afternoon. Welcome to Qingdao Sea-view Garden Hotel. Can I help you, sir?
B: Well, I’m~~~ from `````. I’d like to check in, please.
A: All right. Do you have a reservation with us, sir?
B: Sorry, I didn’t book any room before. I would like to know which standard room do you have ?
A: Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need?
B :what’s the price for standard double room?
A:oh,sir。the price for standard double room is 288 Yuan。
B: What! Why is so expensive?
A:yes,sir。Our hotel is an international 5-star chain hotel,and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC (air conditioner), free internet access and breakfast. Oh, excuse me ,the dinning room locates at 6th floor, between 7am to 9am.
B:OK, I know now。i’d like to check in a standard double room.
A: All right. how many days are you planning to stay?
B: oh, I want to stay here for 3 days.
A: one moment, please. Sir,please show your ID ,just like driver's license, passport or ID card。
B:here you are。
A:wait a moment ,please。
Could you please fill in the registration card?
B: Sure. Here it is. Is it all right?
A: Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. the check-out time is 1pm of forth day later。
B: Thank you.
A:you’re welcome。Good luck。
B: Have you any vacant(spare) room in the hotel?
A:Sorry,we have no vacant(spare) room for you. But I canre commend you to theOrient Hotel where you may get as pare room.
B:That sounds very good!Can I book the plane ticket(train ticket,ship ticket)here?
A:Please go to the CAAC office to book your plane you want to book your trainticket or ship ticket,you'd better go to the Shanghai International TravelService.
B: Could you tell me how many kinds of rooms do you have?
A:There are single rooms, double rooms, suites and deluxe suites in our hotel. Every roomis equipped with a bat hand a telephone.
B:Oh,I .
A:You are welcome.
(A:Receptionist B:Guest)
B: I want a double room with a much aa day doyou charge?
A: It is a hundred yuan a day including heating fee but excluding service charge.
B:It's quite reasonable.
A:How long do you intend to stay in this hotel?
B:I shall leave in a fortnight(half a month).
A:Have you got through with the check-in procedure?
B:Oh,yes,I'm going to fill in the form of registration right I book a single room formy friend before hand as he will arrive in Shanghai tomorrow morning?
A: is the form for you mind filling in this form and payhundred yuan in advance for him.
B:All right. This is one hundred yuan to pay for my reservation.
A:Thank is a receipt for paying in keep it.
酒店前台接待情景对话英文
一、 check in 1. c: good morning. can i help you? g: yes. i would like to check out. could i have my bill. please? c: certainly, sir, may i know your name and your room number, please ? g: dennis black, room 1108. c: all right. here is your bill, mr. black. the total is 1800 yuan. g: the figure seems right. c: how would you like to pay, mr. black , in cash or by credit card ? g: in cash. here is the money. c: thank you, mr. black . just a moment, please , i’ll write out a receipt for you . : good morning. can i help you? g: yes, i’d like to check out now . c: can i have your name and room number, please ? g: john smith, room 1208 . c: may i have your room key, please ? g: sure. here you are. c: just a moment, please…..mr. smith . here is your bill. would you like to check it ? g: i’m sorry . what’s the 20 yuan for ? c: that’s for the drinks you ordered from your room . g: i see . c: how would you like to make payment , mr. smith ? g: i’d like to pay in cash . c: that’ll be 2180 yuan . g: here you are . c: here’s your change and receipt , mr. smith , i’ll send a bellman up to get your luggage. g: thank you . c: you are welcome , good-bye . 二、 check out 1. c : good afternoon , sir . welcome to our hotel . may i help you ? g: yes. i booked a room one week ago . c: may i have your name please , sir ? g: john smith. c: just a moment , sir . while i look through out list. yes , we do have a reservation for you , mr. smith. a city view single room with bath . you’ve paid yuan rmb as a deposit . is that correct ? g: that’s it . c: would you please fill in this registration card , sir ? g: sure . here you are. i think i’ve filled in everything correctly . c: let me see …name , address, nationality, forwarding address , passport number , signature and date of departure . oh , here , sir . you forget to fill in the date of departure. may i fill it in for you ? you are leaving on… g: october 24. c: may i see your passport , please ? thank you ,sir. now everything is in order . and here is your key . mr. smith . your room number is 1107. it’s on the 11th floor and your room rate is 500 rmb per night . here is your key card with all the information on your booking, the hotel services and the hotel rules and regulations on it. please make sure that you have it with you all the time. you need to show it when you sign for your meals and drinks in the restaurants and the bars. g: yes, i’ll keep it with care , thank you . c: i hope you enjoy yours stay with us. 2. c: good afternoon, madam. can i help you? g: good afternoon, i want a single room, please . c: have you made a reservation? g: no, i haven’t. c: how long do you want to stay? g: three days. c: i’ll see what we have, madam. oh, yes. i can offer you a room on the eight floor. g: fine. c: may i see your passport? g: of course. here you are. c: thank you. madam. could you fill in this form, please? g: yes. here it is. c: thank you, here is your key. it’s room 808 on the eight floor. g: thank you very much. good night. 三、 reservation 1. c: good morning . this is room reservation . may i help you ? g: yes , i’d like to book a room , please . c: fine , for which date ? g: for oct. 1st . c: for how many nights ? g: two nights. c: a single room or a double room ? g: a double room . c: could you give me your name , please ? g: mr. john cook . c: may i have your telephone number , please ? g: c: what time do you expect to arrive , sir ? g: at about . c: fine , mr. jone cook , a double room for oct .1st and 2nd . g: that is right . good-bye . c: good-bye and we are looking forward to seeing you . 2. c: good morning . room reservation . can i help you ? g: i’d like to make a reservation . c: when for ? g: for sept .9th . c: for how long ? g: about a week . c: could you hold the line , please ? i’ll check…. thank you for waiting , sir . i’m afraid our hotel is fully booked on those days . g: that’s all right . c: we’re very sorry , sir . we hope you understand a、did you ask them to send more blankets up?these blankets they use are too thin. 你有叫他们多送一些毯子上来吗?这些毯子太薄了。 b、no, i didn't think of it. 我没想到。 a、i will call them. 我来打电话好了。 b、front desk. 柜台,您好。 a、hello. yes. i would like some more blankets in my room. it's too cold. 喂,我想多要一些毯子,房间里面太冷了。 b、and your room number, ma'am? 请问你的房间号码是? a、i'm in room 224. we need a lot of blankets. 224 ,我们需要很多毯子。 b、alright, i'll have someone bring them right away. 好的,我立刻请人送过去。 a、thank you. may i ask you one more thing? 谢谢,可以再拜托一件事吗? b、of course, ma'am. 当然可以。 a、my husband and i would like a wake-up call tomorrow morning. 我先生和我想要明天早上的起床服务。 b、what time would you like that? 几点钟呢? a、7:30. 七点半。 b、alright. a wake-up call at 7:30 am. room 224. anything else? 好的,224 号房,早上七点半起床服务。还需要其它的吗? a、no, nothing else. 不用了。
小学英语对话课是整个小学英语教学的重要组成部分,主要内容以丰富的对话情境、简单的英语句型表达和课文相关的话题为主,主要目的是培养小学生初步运用英语语言进行交际的能力。我整理了入住酒店英语情景对话,欢迎阅读!
(A:Receptionist/the waitress B:Guest)
A: Good afternoon. Welcome to Qingdao Sea-view Garden Hotel. Can I help you, sir?
B: Well, I’m~~~ from `````. I’d like to check in, please.
A: All right. Do you have a reservation with us, sir?
B: Sorry, I didn’t book any room before. I would like to know which standard room do you have ?
A: Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need?
B :what’s the price for standard double room?
A:oh,sir。the price for standard double room is 288 Yuan。
B: What! Why is so expensive?
A:yes,sir。Our hotel is an international 5-star chain hotel,and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC (air conditioner), free internet access and breakfast. Oh, excuse me ,the dinning room locates at 6th floor, between 7am to 9am.
B:OK, I know now。i’d like to check in a standard double room.
A: All right. how many days are you planning to stay?
B: oh, I want to stay here for 3 days.
A: one moment, please. Sir,please show your ID ,just like driver's license, passport or ID card。
B:here you are。
A:wait a moment ,please。
Could you please fill in the registration card?
B: Sure. Here it is. Is it all right?
A: Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. the check-out time is 1pm of forth day later。
B: Thank you.
A:you’re welcome。Good luck。
C=Front Office Clerk 前台服务员 G=Guest 顾客
C:Good afternoon. Welcome to XX hotel. May I help you?
下午好!欢迎光临 xx 酒店。能为您效劳吗?
G:Yes, I’d like to check-in,pleae.
我要登记住宿。
C:Certaily,sir. May I have your name ,please?
好的,先生。请问大名?
G:I’m Lawrence Brown.
我叫劳伦斯.布朗。
C:Do you have a reservation with us. Mr. Brown?
布朗先生,您预订了房间了吗?
G:Yes, from tonight.
是的,预订了。从今晚开始。
C:Just a moment please. I’ll check our reservation record. (After a while) Thank you for waiting, . Your reservation is for a twin from March 5th to 7th for three nights. Is that right?
请稍后,我检查一下预订记录。(过了一会儿)让您久等了,布朗先生。您预订了从 3 月 5 日到 7
日 3 个晚上的双床间,是这样的吗?
G:Exactly.
对。
C:Could you fill out the registration form, please?
请填写这张登记表好吗?
G:Fine(Fill the form)
好的(填写表格)
C:How would you like to make payment?
您打算如何付款呢?
G:By American Express Card.
用美国运通信用卡。
C:May I take a print of the card ,please?
请让我划印一下你的卡,好吗?
G:Sure, here you are.
好的,给你。
C:Thank you, Mr. Brown. Your room number is ’s on the 8th floor. A bellman will show you the room. Please enjoy your stay.
谢谢您,布朗先生。您的房间是 8 楼的 2809 好房,服务员会带您过去,希望您住得愉快。
YOU: Hello, My name is Dennis. I have a reservation.
HOTEL CLERK: Certainly, sir. (CHECKS THE RESERVATION SYSTEM) Yes, would you like a room facing the pool or the ocean?
YOU:. Is there a difference in price between the two?
HOTEL CLERK: Yes, the rooms that face the ocean are $100 per night, while the ones facing the pool are $80 per night.
YOU:. OK, I'll go with the one facing the ocean, please.
HOTEL CLERK: And you would like that for three nights, correct?
YOU:. Yes, that's right.
HOTEL CLERK: I'll have the porter bring up your bags.
YOU:. No, that's fine, I'll do it myself.