酒店订房常用英语
酒店行业英语口语客房预订经典对话
导语:下面是我整理的关于酒店行业英语经典对话,希望对大家有帮助。
Room Reservations 客房预订
经典对话
R=Reservation Clerk 预定员 G=Guest 顾客
R:Good morning. Room Reservations . May I help you?
您早,客房预订部,请问有什么可以帮助您?
G:Yes,I’d like to book a room.
我想预订一个房间。
R:Thank you, sir. For which date and how many guests will there be in your party?
谢谢您。要订在什么时候?您一行有多少人?
G:From April 16th to 20th .Just my wife and myself.
4 月 16 日到 20 日。只有我和我太太。
R:From April 16th to 20th „„ .And which kind of room would you prefer, sir?
4 月 16 日到 20 日。请问您想预订哪种房间。
G:A Twin,please.
R:Could you hold the line please? I’ll check our room availability.(After a while ) Thank you for waiting , sir. We have a twin room at US$180 per night, will that be all right?
请别挂断好吗?我来检查一下是否有空房间。(过来一会儿)让您久等了,先生。我们有空余的双床间,现在价格是每晚 180 美元,这样可以吗?
G:Ok, I’ll take it.
好的,我订了。
R:Thank you ,sir. May I have your name and phone number, please?
谢谢您,先生。您能告诉我您的姓名和电话号码吗?
G:Sure. May name is Aaron Johnson, and my phone number is 3242-5827.
没问题。我叫艾伦.约翰逊,电话是 3242-5827.
R:Mr. Aaron Johnson, phone number is 3242-5827.„„Excuse me, how do you spell your first name?
艾伦.约翰逊,电话是 3242-5827。请问怎么拼写您的名字?
G:It’s double A,R,O,N.
两个 A,R,O,N。
R:Double A,R,O,N. Thank you,Mr. Johnson. May I have your arrival time on April 16th?
两个 A,R,O,N。谢谢您,约翰逊先生。请问您 4 月 16 日大概什么时候到酒店?
G:Around 9 p.m.
大约晚上 9 点。
R:Mr. Johnson, for the unguaranteed reservation, we can only hold the room by 6 p.m., because it is the peak season now. If you make a guaranteed reservation ,we can hold the room overnight. Would you like me to make a guaranteed reservation by credit card?
约翰逊先生,因为现在是旺季,我们酒店的非担保预订只能保留到下午 6 点。您若做了担保预订,我们可以整夜都保留您的预订。您愿意用信用卡做担保预订吗?
G:Fine. Do you accept American Express?
好的。你们酒店接受美国运通卡吗?
R:Yes. May I know the number?
接受,请问信用卡号是多少?
G:It’s 134986
号码是 134986.
R:Thank you, Mr. Johnson. You’ve made a guaranteed reservation at the Guangzhou xx Hotel, from April 16th to 20th for 5 nights. If you can’t arrive as schedule, please inform us before 6 p.m. on April 16th .Thank you for calling and we look forward to serving you.
谢谢您,约翰逊先生。您已经在广州 xx 酒店办理了担保预订,从 4 月 16 日到 20 日,预住 5天。您若不能如其到达,请务必在 16 日下午 6 点前通知我们。感谢您的电话,我们期待能为您服务。
常用句型百宝箱
1. 预订基本应对
1) Do you have one single room for two nights?
我想预订两个晚上的单人房一间,行吗?
2) Reservations. Can I help you?
客房预订部,可以为您效劳吗?
3) I’d like to reserve a room.
我想订个房间。
4) How many nights do you wish to stay?
您希望住几晚?
5) How mach is the room?
房租是多少?
6) Which date would that be?
要订在什么时候?
7) How many guest will there be in your party?
您一行有多少人?
8) May I know your name /phone number/Email?
能告诉我您的姓名/电话号码/电子 邮件吗?
9) How do you spell that?
请问怎么拼写?
10) Could hold the line, please? I’ll check our room availability.
请别挂断好吗?我来检查一下是否有空房。
11) Thank you for waiting, sir/ma’am.
让您久等了,先生/女士。
12) I’ll arrive late, but please keep my reservation.
我会晚一点到,请保留所预订的房间。
13) Would you like me to make a guaranteed reservation by credit card?
您愿意用信用卡来担保预订吗?
14) I’d like to confirm your reservation.
我想确认一下您的预订。
2. 海外预订
1) May I have your airline and flight number, please?
请告诉我您搭乘的航空公司和班机号好吗?
2) We offer free transportation to and from airport.
我们提供免费的机场迎送服务。
3) We have a counter at the airport where our representative will escort you to the car.
我们在机场设有柜台,到时将有机场代表护送您上车。
4) Do you know arrival time at xx airport ,sir?
您知道您抵达 xx 机场的时间吗?
5) Do you mean local time ?
您指的是当地时间吗?
6) Where can we contact you in Guangzhou?
在广州我们可以经由哪个单位跟您联络?
7) Care of xx company, the number is „„
可以由 xx 公司转告我,电话号码是„„
8) We look forward to serving you. Have a safe trip.
我们期待能为您服务。祝一路平安。
3. 对房间和床具的偏好
1) What kind of room would you prefer?
您想要什么样的房间?
2) I’d like to reserve a room with a sea/mountain view.
我想要一个可以看到海/山的房间。
3) I’d like a room with very large bed/balcony.
我想要一间有大床/阳台的房间。
4) Certainly ,sir. We’ll book you into a room with a Queen-size/King-size bed.
好的,先生。我们会为您等级一间有大号床/特大号床的房间。
4. 房价和付款事项
1) A single room is US$180 per night, with 10% tax and 10% service charge.
单人房每晚 80 美元,外加 10%的税金和 10%的.服务费。
2) We have a double at KH$800 and HK$1000 available. Which one would you prefer?
我们有价位在 800 员和 1000 员港币的大床间,您喜欢哪一种?
3) Does the price include breakfast?
这个价钱包括早餐吗?
4) I’m afraid we have no credit arrangements with your company. We will need an advance
deposit by bank draft or in cash before the reservation date.
恐怕我们和贵公司没有信用贷款的协定,您得在预订得日期之前,预先送了银行汇票和先进,
座位订金。
5) We offer special rates for your company, sir. For a single room, there is a 15% discount.
我们酒店为贵公司提供特价,先生。单人房可以打 8.5 折。
6) Shall we charge this to your company?
我们是向贵公司收费吗?
7) Which department (of your company ) should the bill made out to?
我说门应该将账单送到(贵公司)哪个部门?
8) Do you accept credit cards/travel’s check?
你们酒店接受信用卡/旅行支票吗?
5. 指定的房间没空缺或房间客满
1) I’m afraid we have no twin rooms available, but we can offer a double room.
我们恐怕没有空余的双床间了,但可以提供给你一个大床间。
2) I’m afraid we have no suites available. Would you mind a twin instead?
我们恐怕没有空余的套间了。您介意改订双床间吗?
3) I’m sorry,but we are fully booked for those days as it is the peak season.
很抱歉,因为是旺季,那段时间的客房都被预订光了。
4) Is it possible for you to change your reservation date?
您可不可以改变预订日期呢?
5) This is the busiest season. I’m very sorry, but could you call us again later this week? We may
have some cancellations.
现在是旺季,非常抱歉,但是请您这个周末再打来好吗?可能会有人取消预订。
6) Can you book me into another in the area?
可不可以在当地为我预订另外一家旅馆呢?
7) We hope we’ll have another opportunity to server you.
我们期待下次能再为您效劳。
6. 确认预订
1) Is this a new reservation or a confirmation call?
您这个电话是新的预订,还是确认预订呢?
2) I’d like to confirm a reservation.
我要确认一下预订。
3) Your room is confirmed.
您的预订已经得到确认。
4) I’m afraid that we have no record of a reservation(for that date)in your name.
恐怕我们没有您那天预订的记录。
5) Shall I make a reservation for you now?
我现在为您预订好吗?
6) When did you make the reservation?
您什么时候预订的?
7) In whose name was the reservation make?
这预订是用谁的名字订的?
7. 为客人更改/取消/延长预订
1) I’d like to extend my reservation for one more night.
我想将预订再延长一晚上。
2) We’ll extend the reservation for you.
我们会为您延长预订的。
3) I’d like to change/cancel a reservation.
我要更改/取消一项预订。
4) Certainly ,sir. We’ll make the change/cancellation fir you.
当然可以,先生。我们会为您更改/取消预订的。
酒店预订房间的常用英文
常用酒店英语口语:
预定房间
I need to pay a deposit.我需要付押金吗?
'd like to book a suite.我想要预定一个套间。
'd prefer a quiet room.我想要一个安静点的房间。
'd like a room with a view.我想要一个风景较好的房间。
'd like to book a single room.我想要预定一个单人间。
'd like to book a double room.我想要预定一个双人间。
'd like to book a deluxe suite.我想要预定一个豪华套间。
kind of room would you like?您需要什么样的房间?
will you stay in our hotel?您什么时候过来我们酒店?
long will you stay in our hotel?你要在我们酒店待多久?
whose name is the reservation made?是以谁的名义订的房间?
you like breakfast in our hotel?您要不要在饭店吃早餐?
'd like a room facing the sea/the mountains.我喜欢朝向大海/群山的房间。
would like to book a standard room for three days.我想预订三天的标准间。
will be staying from tuesday for three nights.我们从星期二开始住三晚。
closest tourist destination is the beach.离这里最近的旅游景点是海滩。
'd like to make a reservation for a suite1 with both shower and bath.我想预订一个既带淋浴又带浴缸的套房。
it just for tonight?只住今晚吗?
long will you be staying?您打算住多久?
long will you stay with us?您打算住多久?
much will that room be?那个房间的价格是?
attractions are nearby?附近有什么旅游景点?
you have any vacancies now?请问目前有空房间吗?
I just come some other time?我不能换个时间过来吗?
should look up some hotel rates.我应该查一下一些酒店的价格。
could look up some hotel rates.我可以查一下一些酒店的价格。
do you have anything less expensive?那你们有其他便宜一点的吗?
heard that your hotel is offering a discount now.我听说你们酒店正在打折。
what date and how many nights will you be staying?要哪天的,您想住几晚?
made a reservation there and I need to change it. 我预订过一个房间,现在我想换一个时间。
you check to see if there are any vacancies tomorrow?你能帮我查明天是否有空房吗?
'm sorry,but we're fully booked for single you like to have a double one?很抱歉,我们的单人间已经订满了,给您订双人间可以吗?
which country?从哪个国家预订的?
it include breakfast?包括早餐吗?
have found your booking.我找到了你的订单。
the price include breakfast?房价是否包括早餐?
about your hotels's location?请问贵酒店位于哪里?
'll check our reservation record.我来查一下我们的预订记录。
facilities at this hotel are great.这家旅馆的设施很棒。
would like a room with a balcony.我们想要一个有阳台的房间。
your hotel offer pick-up service?请问贵酒店有接车服务吗?
am sorry, no elite room is available.很抱歉,我们没有商务客房了。
time do you expect to arrive,Sir ?请问您大概什么时候到酒店,先生。
want to book a suite for my family and me.我想为我和我的家人订一间套房。
's all right for the 18th ,but not the 日的订房没问题,但19日恐怕不行。
you check to see if there are any vacancies tomorrow?你能不能帮我查一查明天有没有空房?
'm going to be arriving late, but please keep my reservation.我晚一点到,请保留预订房间。
's through a third-party , the bookings can get lost.你是通过第三方网站订的。有时候,订单会出问题。
wil hold your booking until 7:00 pm. without a guarantee.没有任何担保的情况下,我们会为您将房间保留到7点。
have a free breakfast buffet every morning from 6am-9am. Price is 150 dollars.我们每天从早上6点到9点有免费的早餐自助餐,房价150元。
扩展资料:
酒店退房情景对话
(F: Frontdesk G: Guest)
F: Good afternoon. How may I help you?
下午好,请问有什么可以帮到您?
G: Can you check me out please?
可以帮我退房吗?
F: Sure. What’s your room number and name please?
好的,请问您怎么称呼,您的房间号是多少?
G: My room number is 305 and name is Smith.
我的房间号是305,我叫史密斯
F: Wait a moment please. Here is your bill. Please check it to see if the account is correct.
请您稍等。这是您的账单,请看看是否正确。
G: The total cost is 330. What’s extra 20 dollars for?
一共消费了330,这多出来的20是怎么回事?
F: That’s for the international phone call you made in the room.
这是您在房间内拨打国际长途的费用。
G: Can I pay with a credit card?
我可以用信用卡支付吗?
F: Of course, you can. May I have your passport, please?
当然,请您给我下您的护照。
G: Here you are.
给你。
F: Here is your receipt. Thank you. Have a nice day.
这是您的收据,谢谢您,祝您有愉快的一天
G: Thank you, you too, bye.
谢谢,你也是,再见。
预订的房间:reserved room预订房间:order a room
1、Sir/Mis, Are you staying or checking out? 先生/小姐,您住宿还是退房吗?
2、Could you ……,please? 能请您……吗? (let the road,让路)
3、Thank you. 谢谢
4、Over here, please. 这边请
5、Please register here ! 请这边登记
6、Thank you for staying with us. 谢谢光临
7、Please enjoy your stay. 希望您住得愉快
日常生活英语:
1. Hold on 等一下 (口语中,人们不太用wait a minute)如果两人辩论,吵架,抬杠,你要别人“打住”,可以说,hold it right there.
2. I hate his guts. 我最讨厌他。也有说I hate him guts. Guts 是肠子,相当于“恨之入骨”的意思。He doesn’t have much guts. 他是个胆小鬼。
3. Nuts, 果仁,核,为复数时,意为“疯子”,He is nuts。他有神经病。He went nuts and killed a guy.他发疯了,结果杀了一个人。You are driving me nuts. 你真是要把我逼疯。a tough nut to crack, 一项艰巨的任务,一个难解之题
4. How is everything? (还好吗?) I am just stuck in a rut, doing the same things every day. I wish I could do something different. (烦死了,每天都是干同样的活,我真想换个活法。) rut 日常的,每天都如此,get in a rut,日复一日,天天如此
5. I have totally sold out to your idea. 我100%地赞同赞同你的意见。
类似的话还有If you are not careful enough, you will buy into his bad idea. 如果你不小心的话,你就会采纳他的这馊主意。
6. I am just ecstatic about going to visit you soon. 马上要见你,我高兴死了。
7. A dap and dip 打个照面,露下脸就走。 Matt: Are we going to Jon’s party?我们去琼的聚会吗? Darryl: Yeah, but I don’t want to stay long, so let’s make it a dap and dip.那就去吧,不过我可不想多呆,顶多就打个照面就走人。
8. I would like to get a job within couching distance. 我想找个不用走路就可以上班的工作。Couching distance,沙发距离,就是坐在沙发上不起身也能够得着。这是那种 couch potato喜欢做的美梦。
9. Yukky 难吃,说这个词时还要做一个难吃的表情。Where did you get this food? It was yukky. 你从哪里弄了这吃的?那么难吃。
10. 与yukky相反的词是yummy,好吃极了。说这个词时,要不然就把音拖一下,要不然说它两次,表示你真的喜欢主人做的这道菜。
room reservations关键句:1.I'd like to book a double room for Tuesday next week.下周二我想订一个双人房间。2.What's the price difference?两种房间的价格有什么不同?3.A double room with a front view is 140 dollars per night,one with a rear view is 115 dollars per night.一间双人房朝阳面的每晚140美元,背阴面的每晚115美元。4.I think I'll take the one with a front view then.我想我还是要阳面的吧。5.How long will you be staying?您打算住多久?6.We'll be leaving Sunday morning.我们将在星期天上午离开。7.And we look forward to seeing you next Tuesday.我们盼望下周二见到您。8.I'd like to book a single room with bath from the after-noon of October 4 to the morning of October 10.我想订一个带洗澡间的单人房间,10月4日下午到10月10日上午用。9.We do have a single room available for those dates.我们确实有一个单间,在这段时间可以用。10. What is the rate, please?请问房费多少?11.The current rate is$ 50 per night.现行房费是50美元一天。12. What services come with that?这个价格包括哪些服务项目呢?13.That sounds not bad at all. I'll take it.听起来还不错。这个房间我要了。
酒店订房英语
The hotel reservation list
你需要提供的订房信息(抵店日期)(住几天)(房间类型)(房间价格)(入住几人)(可以问下是否含早餐,娱乐设施)不管是电话预订还是网络预订,前面几样都是必须的。至于用英语怎么说,你要不会找个翻译软件直接翻译就行,人家听得懂,你放心好了
酒店预定单的英文翻译是Hotel reservation ,音标是英 [həuˈtel ˌrezəˈveiʃən] 美 [hoˈtɛl ˌrɛzɚˈveʃən] 。
释义:[计]旅馆预定;
1. Do I need to make a hotel reservation?
我需要预定旅馆 吗 ?
2. Thank you . Could you make a hotel reservation for me, please?
谢谢你,可否请你帮我做个预定.
3. For individual travelers, requirements such as hotel reservation, air tickets, travel insurance, etc. are required.
对于个人旅游者来说, 则需要如酒店预定房间的证明 、 机票 、 旅游保险等.
4. Your hotel reservation will be confirmed upon your arrival.
你到达后便可确定你预约的旅馆.
5. Application name MUST BE the same name with the hotel reservation name.
申请接送服务的名字应该与酒店预订名字一致.
6. For example, hotel reservation, ticket reservation, restaurant reservation and so on.
比如说, 旅馆预订, 票子预订, 餐厅预订等.
给你一段酒店预订的中英文情景对话:酒店:Hello,this is . hotel,is there anything I can help you,sir?(你好,这里是.酒店,请问您需要什么服务?)客人:Yes, I'd like to reseve a room.(好的,我需要预订一间房)酒店:Sure,we have different type of rooms,which would you like to choose?(好的,我们酒店有不同类型的房间,您需要哪种房间呢?)客人:I'm not very certain,could you give me a brief introduction,please?(我不是很确定,你能不能给我做一下简单的介绍?)酒店:Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP.(好的,我们酒店提供标准单人间和标准双人间,除此之外还有对贵宾的特殊套房)客人:Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnel in your hotel to open the window and clean the room before I arrive there.Is that ok?(谢谢,我想预定一间单人标准间,最好是介于4楼到7楼之间的.嗯,我需要你们的工作人员在我到达九点前打开窗户并打扫房间,可以吗?)酒店:Ok,sir,I already taken some notes about your requirements.Now let me check the room on my computer.Well,one standard single room in 6th floor and the number is 603,need clean and open the window,anything else?(好的,先生,我已经记下了你的要求.我先在电脑上查询一下.嗯,6楼的603房间,需要打扫并打开窗户,还有什么要求吗?)客人:Thanks,how much does it cost?(谢谢,房间费用是多少钱)酒店:Only 160$(只有160美金)客人:Don't your hotel have discount?(你们没有折扣吗?)酒店:I'm terribly sorry,sir.If you need a discount,you should be our VIP and stay here for at least 3 days.(非常抱歉,先生.如果你想打折必须是我们酒店的VIP,并且至少住三天)客人:OK,that's alright!(好,那就算了)酒店:When will you arrive at our hotel,sir?(您什么时候能到达,先生?)客人:Around 7 P.M.(下午7点左右)酒店:OK.It's a great honour for us to serve for you and we are all waitting for your arrival.!(好的,能为您服务是我们酒店的荣幸,我们在此恭候您的光临!)客人:Thank you very much!Byebye!(谢谢,再见!)酒店:Bye!(再见!)
去酒店订房英文
酒店订房间英语口语
外出旅游,去酒店订房间要怎么用英语沟通呢?下面是我整理的关于酒店房间的英语口语,希望能帮到大家!
我们想要两间邻接的双人房
Staff:
Good afternoon, ladies. May I help you?
下午好,女士们。 我能效劳吗?
Mary:
Can we have two adjoining double rooms, sir?
我们想要两间邻接的双人房。
Staff:
Have you made a reservation, ladies?
请问您预定房间了吗?
Mary:
I’m afraid not.
没有。
Staff:
One moment, please. I’ve to check if there are rooms available… I’m sorry, ladies. We have only two double rooms available but they are on different floors. Would you mind that?
请等一下,让我查看还有没有空房……对不起,我们只剩下两间单人房,但在不同的层数,这可以吗?
Mary:
We prefer on the same floor because we will probably chat late at night.
我们大概会聊天至深夜,所以希望房间能在同一层。
Staff:
Then may I suggest a family suite? We have just had a cancellation.
那我提议你们入住家庭套房,刚有一位客人取消预定。
Mary:
What is it like?
那是怎样的房间?
Staff:
It’s a big room with a kind-side double bed and two single beds. We could also add rollaways.
那是一间额大的房间,有一张特大的双人床和两张单人床,我们还可以加活动床铺。
Mary:
That’s great!
太好了!
请问我的房间能上网吗?
May:
Hello, Does my room have internet access?
请问我的房间能上网吗?
Hotel Staff:
Yes, it does madam.
您的房间可以上网。
May:
How do I use it?
那我该如何上网呢?
Hotel Staff:
First connect your laptop to the cable in the desk. Then open up your web browser.
先将您的'手提电脑和桌上的网线连接起来,然后打开网页浏览器。
May:
OK.
好的。
Hotel Staff:
You can buy credit on the hotel website or at the business centre.
你还可以在酒店的网站或是商务中心,购买专门供上网使用的充值。
May:
Ok, thank you.
好的,谢谢你。
预定酒店英语,酒店预定房间Book hotel English, hotel reservation 预定酒店英语,酒店预定房间Book hotel English, hotel reservation
酒店退房常用英语
旅游英语常用口语之退房:
Just a second.稍等。
Here is my key.这是我的钥匙。
I want to check out.我想要退房.
I'd like to pay my bill.我想要退房.
I'd like to check out, please.我想要退房.
Are you checking out now?你现在退房吗?
Do you want to check out now?你现在退房吗?
Are you going to check out now?你现在退房吗?
I really enjoyed my stay.我在这里住的很愉快。
We really enjoyed our stay.我们在这里住的很愉快。
It costs 700 dollars in total.总共花了700美元。
It comes to 700 dollars in total.总共花了700美元。
What's this charge?请问这笔费用是什么?
My room number is 261.我的房间号是261。
Could I have my bill?我可以看一下账单吗?
Could I check out later?我能不能晚一点退房?
Please sign on the dotted line.请签名在虚线上。
I will pay by credit card.我要用信用卡付款。
By what time should I check out?几点之前必须退房?
Can I pay my bill here, please?请问我可以在这儿付账吗?
I need you to sign your name here please.在这里签一下字吧。
Your name and room number, please?请问您的姓名和房间号码是什么?
May I have your name and room number?请问您的姓名和房间号码是什么?
What are your name and room number?请问您的姓名和房间号码是什么?
This amount is the things consumed by the food.这钱是食物花销。
Will you pay by cash or credit card?你会现金付款还是信用卡付款呢?
Could we have some help bringing our luggage down?请帮我们把行李拿下来可以吗?
Would you care to step over to the cashier to pay?您请您过去出纳柜台那边付款吗?
Thank you for staying with us. We look forward to seeing you again.感谢入住我们酒店,期盼您的再次光临。
Please remember to leave your room keys at reception when you check out.当你退房的时候,请记得把房间钥匙留给前台。
旅游英语常用口语之退房小编就说到这里了,大家可以根据自己的需要学习一些常用的句子表达,更多关于旅游英语学习的基础入门知识、能力提升技巧、实用英语方面的相关内容,小编会持续更新。祝愿各位都能认真学习。