接待外国客户吃饭英语对话

接待外国客户常用英语对话

【篇一】接待客户英语口语对话

您能坐下来喝杯茶吗?

Would you please take a seat and have a cup of tea?

For example:

A: Would you please take a seat and have a cup of tea?

您能坐下来喝杯茶吗?

B: I'd love to. Thank you.我很乐意。谢谢你。

请让他进来。

Please send him in.

For example:

A: Mr. Green，Mr. White is here.格林先生，怀特先生来了。

B: Please send him in.请让他进来。

这边请。

This way please.

For example:

A: This way please.怀特先生，这边请。

B: Thank you very much.非常感谢。

您预约了吗?

Do you have an appointment?

For example:

A: Do you have an appointment?您预约了吗?

B: I'm afraid not.恐怕没有。

他什么时候有空儿和我见面呢?

When is it convenient for him to see me?

For example:

A: When is it convenient for him to see me?他什么时候有空儿和我见面呢?

B: I think you'd better leave your card here, and I will contact you later. Is that OK?

我想您留下您的名片，迟些时候我再和您联系。这样可以吗?

这件事是私事。

My business is personal.

For example:

A: Would you tell me what you wish to see him about?

能告诉我您见他有什么事情吗?

B: My business in personal.这件事是私事。

能给他留张字条吗?

Will you please write him a note?

For example:

A: Will you please write him a note?能给他留张字条吗?

B: That's a good idea.这个主意不错。

你在等李先生吗?

Are you expecting Mr. Lee?

For example:

A: Are you expecting Mr. Lee?你在等李先生吗?

B: Yes, it is for 2:00，but I'm a little early.

是的,我约好2点，但是我来早了一点儿。

【篇二】接待客户英语口语对话

me. Are you Susan Davis from Western Electronics? 对不起，你是来自西方电子公司的苏姗?戴卫斯吗?

, I am. And you must be Mr. Takeshita. 是的，我就是，你一定是竹下先生吧。

me. Are you Ralph Meyers from National Fixtures? 对不起，请问你是从国家装置公司来的雷夫?梅耶史先生吗?

"m Dennis. I am here to meet you today. 我是丹尼斯，今天我到这里来接你。

"m Donald. We met the last time you visited Taiwan. 我是唐纳德，上次你来台湾时我们见过面。

"m Edwin. I"ll show you to your hotel. 我是爱德温，我带你去旅馆。

was your flight? Was it comfortable? 你坐的班机怎么样?还舒服吗?

was quite good. But it was awfully long. 班机很好，就是时间太长了。

you have a good flight? 你旅途愉快吗?

really, I"m afraid. We were delayed taking off, and we encountered a lot of bad weather. 不太好，我们起飞延误了，还遭遇了恶劣的气候。

was your flight? 你的航班怎样?

you get any sleep on the plane? 你在飞机上睡觉了吗?

. Wagner, do you have a hotel reservation? 华格纳先生，你预订过旅馆吗?

, I don’t. Will it be a problem? 不，我没有，会有困难吗?

don’t think so. I know several convenient hotels. Let me make some calls. 我认为没有，我知道有几家便利旅馆，让我打几个电话。

’ve made a reservation at the hotel you used last time. 我已预订了你上次住过的旅馆。

’ve booked a Western-style room for you. 我们已为你订了一间西式的房间。

’s go to the station to get a train into town. 我们到火车站去乘车进城。

it take long to get into Taibei from here? 从此地去台北要很久吗?

’s about an hour. 大概要一个小时。

’ll get a taxi from the station. 我们到火车站乘出租车。

’s a shuttle bus we can use. 我们可搭乘机场班车。

’ve brought my car, so I can drive you to your hotel. 我开车来的，所以我开车送你到旅馆。

must be hungry. Shall we get something to eat? 你一定饿了，我们吃点东西好吗?

sounds good. Let’s get something at the hotel restaurant. I feel a little tired. 那太棒了，我们就到旅馆餐厅吃点东西，我有点累了。

you like to have some dinner? 你想吃饭吗?

would you like to eat? 你想吃什么呢?

I take you out to dinner? It"ll be my treat. 我带你出去吃饭好吗?这次我请客。

you’re hungry, we can eat dinner now. 如果你饿了，我们现在就去吃饭。

you had breakfast yet? 你吃过早餐了吗?

. It was delicious. 是的，味道很好。

. Let’s go to the office. 好的，我们去办公室吧。

is your room? 你的房间怎样?

you sleep well last night? 你昨晚睡得好吗?

don’t we go to the office now? 为何我们现在不去办公室呢?

【篇三】接待客户英语口语对话

A：Good morning, sir. May I help you?

早上好，先生，有什么需要帮忙的吗?

B：Good morning, I have an appointment with Mr. Johnson at 10:00

早上好，我和约翰逊先生约好今天上午十点见面。

A：Excuse me, sir, but are you Mr. Richard of World Trading Company?

恕我冒昧，先生，您就是世界贸易公司的理查德先生吧?

B：Yes. That’s right.

是的，你说得对。

A：I’m sorry, Mr. Richard. Mr. Johnson is on his way to the office. He had just called and asked you to wait a minute.

很抱歉，理查德先生。约翰逊先生正在来办公室的路上。他刚打电话来, 请您稍等一会儿。

B：Well, I’ll wait.

好的，我等一会儿。

A：Would you like something to drink, sir? Do you prefer coffee or tea?

先生，您想喝点什么?咖啡还是茶?

B：Thank you. Coffee, please.

谢谢，给我杯咖啡。

A：Here you are, Mr. Richard. This is the cream and this is the sugar. If there’s anything else you’d like, please don’t hesitate to tell me.

您的咖啡，理查德先生。这是奶油，这是糖。如果还需要其他东西，请别客气告诉我。

B：Thank you very much.

非常感谢。

【篇四】接待客户英语口语对话

A：Good morning, Mr. Smith. Welcome to Wuhan.

早上好!史密斯先生，欢迎来到武汉。

B：Good morning!

早上好!

A：Mr. Smith, did you have a good journey?

史密斯先生，旅途愉快吗?

B：I just feel a little tired. You know, it took me 16 hours to get here.

只是有点儿累，你知道到这儿需要16个小时。

A：You must take a rest today.

你今天得好好休息。

B：That's very kind of you, but I can do without a rest. I have long wanted to have a talk with you about the possibility of business between us.

你太好了。但是我不休息也可以。我一直想和你们谈 我们之间商业往来的可能性。

A：We welcome good business. Anyhow, we know you must get tired by the flight,so we arrange a meeting tomorrow. Today you can have a good rest.

我们欢迎有意义的业务往来。但是，我们知道你旅途 一定很劳累，所以我们把会议安排到了明天。今天你 可以好好休息一下。

B：Thank you very much.

非常感谢。

A：We hope your stay here a pleasant one!

我们希望你在这里过得愉快。

B：I believe I will.

我相信我会的。

分类: 教育/科学 >> 外语学习 解析: 1、Good morning(afternoon, evening), sir(madam) 早上（下午、晚上）好，先生（夫人）。 2、How do you do? 您好！（初次见面） Glad to meet you. 很高兴见到您。 3、How are you? 您好吗？ Fine, thanks. And you? 很好，谢谢。您好吗？ 4、Wele to our hotel (restaurant, shop). 欢迎到我们宾馆（餐厅、商店）来。 5、Wish you a most pleasant stay in our hotel. 愿您在我们宾馆过得愉快。 6、I hope you will enjoy your stay with us. 希望您在我们宾馆过得愉快。（客人刚入店时） I hope you are enjoying your stay with us. 希望您在我们宾馆过得愉快。（客人在饭店逗留期间） I hope you have enjoyed your stay with us. 希望您在我们宾馆过得愉快。（客人离店时） 7、Have a good time! 祝您过得愉快！ 8、***hotel, front desk. Can I help you? ***饭店，前厅。您找谁？ 9、Sorry, I've dialed the wrong number. 对不起，我拨错号了。 10、May I speak to your general manager? 能和你们总经理说话吗？ Speaking. 我就是。 11、Sorry, he is not in at the moment. 对不起，他现在不在。 Would you like to leave a message? 您要留口信吗？ 12、Pardon. 对不起，请再说一遍，好吗？ I beg your pardon. 对不起，请再说一遍，好吗？ 英语交流用语•祝贺用语 13、Congratulations! 祝贺您！ 14、Happy birthday! 生日快乐！ 15、Happy new year! 新年快乐！ 16、Merry Christmas! 圣诞快乐！ 17、Have a nice holiday! 假日快郑?/P> 18、Wish you every success! 祝您成功！ 答谢和答应语: 19、Thank you (very much). 谢谢您（非常感谢）。 20、Thank you for your advice (information, help) 感谢您的忠告（信息、帮助）。 21、It's very kind of you. 谢谢，您真客气。 22、You are wele. 不用谢。 23、Not at all. 不用谢。 Don't mention it. 不用谢。 24、It's my pleasure. 非常高兴为您服务。 (With pleasure.) (My pleasure.) 25、I am at your service. 乐意为您效劳。 26、Thank you for staying in our hotel. 感谢您在我们酒店下榻。 27、I'm sorry. 很抱歉。 28、Excuse me. 对不起。 29、I'm sorry, It's my fault. 很抱歉。那是我的过错。 30、Sorry to have kept you waiting. 对不起，让您久等了。 31、Sorry to interrupt you. 对不起，打扰您了。 32、I'm sorry about this. 对此表示抱歉。 33、I apologize for this. 我为此道歉。 34、That's all right. 没关系。 35、Let's fet it. 算了吧。 饭店英语交流用语•征询和指路用语 36、Can(May)I help you? 我能帮您什么吗？ Yes, please. 好的。 37、What can I do for you. 我能为您干点什么？ 38、Is there anything I can do for you? 有什么能为您效劳的穑?/P> 39、Just a moment, please. 请稍等一下。 40、May I use your phone? 我能借用您的电话吗？ Certainly. 当然可以。 Yes, of course. 然可以。 41、Go upstairs/downstairs. 上楼/下楼。 42、It's on the second (third) floor. 在二（三）楼。 43、Excuse me. 对不起。 Where is the washroom (restroom, elevator)? 请问盥洗室（休息室、电梯）在哪儿？ This way, please. 请这边走 Turn left /right. 往左转/右转。 45、It's in the lobby near the main entrance. 在大厅靠近大门。 46、It's in the basement at the end of the corridor. 在地下室走廊尽头。 7、Mind/(Watch)your step. 请走好。 48、Please be careful. 请当心。 49、Please don't leave anything behind. 请别遗忘您的东西。 50、Don't worry. 别担心。 51、Take it easy. 放心好了。 52、Please don't *** oke here. 请不要在这边抽烟。 53、Goodbye. 再见。 54、See you late. 再见。 55、Good night. 晚安。 56、See you tomorrow. 明天见。 57、Goodbye and thank you for ing. 再见，谢谢您的光临。 58、Goodbye and hope to see you again. 再见，希望再见到您。 59、Have a nice trip! 一路平安！ 60、Wish you a pleasant journey! Good luck! 祝您旅途愉快！祝您好运！ 店英语交流用语•前厅和客房部用语 1、Have you a reservation? 您预定过了吗？ 2、May I know your name and room number? 您能告诉我您的名字与房间号吗？ 3、Here is your room key. 给您房间钥匙。 4、Please pay at the cashier's desk over there. 请去那边帐台付款。 5、Are these your baggage? 这些是您的行李吗？ May I take them for you? 我来帮您拿好吗？ 6、Housekeeping, may I e in? 客房服务员，我可以进来吗？ 7、Leave your laundry in the laundry in the laundry bag behind the bathroom oor. 请把要洗的东西放在浴室门后的洗衣袋中。 8、I hope I'm not disturbing you. 我希望没有打扰您。 9、One moment, madam. I'll bring them to you right away. 等一会儿，夫人。我马上送来。 10、I'll send for an electrician( doctor...) 我给您请电工（大夫……）。 餐饮部： 11、Sit down, please. Here is the menu. 请坐，给您菜单，先生。 May I take your order, sir? 您要点菜吗？ 12、What would you like to have, coffee or tea? 您要喝咖啡还是茶？ 13、Would you like to have any wine with you dinner? 您用餐时要喝点酒吗？ 14、Service hours are: （餐厅）供应时间是： 7: 9: breakfast. 早餐7点到9点。 11:: lunch. 午餐11点半到1点半。 6: 8: dinner. 晚餐6点半到8点半。 15、Here is the bill. Please sign it. 这是您的账单，请签字。 店英语交流用语•销售用语 1、What kind of rooms(foods) would you like to have? 您需要什么样的房间（吃什么样的菜）？ 2、Here is a brochure of our hotel and tariff. 这是介绍我们饭店的小册子和价目表。 3、We'll give you a 10%(ten percent ) discount. 我们给您九折优惠。 4、We'll offer tour guides plimentary breakfasts. 我们给陪同提供免费早餐。 、We accept your terms. 我们接受您的条件。 6、May I introduce myself? 让我介绍我自己。 7、May I present you a litter souvenir? 请接受我们的一点小纪念品。 、Let's drink to our friendship! 为我们的友谊干杯！ 9、Let me propose a toast to the health of our guests! 建议为在座客人的健康干杯！ 10、Cheers!(Bottoms!) 干杯！ 11、How do you like Chinese food? 您喜欢中国菜吗？ 12、What do you think of our service? 您对我们的服务有什么意见？ 13、Thank you for your ments(pliment, suggestions). 谢谢您给我们提的意见（赞扬、建议）。 14、I'm afraid it's against the hotel's regulations. 这是违反饭店规章制度的。 15、In our hotel we don't accept tips. 我们饭店是不收小费的。 It's our pleasure to serve our guests well. 我们为能为客人服务好而感到高兴。 Thank you all the same. 然而，还是要谢谢您。 16、I'm afraid you'll have to pay for the damage. 您必须赔偿。 17、Thank you for telling us about it. 谢谢您告诉我们 I'll look into the mater right away. 我马上去处理这件事情。 18、I assure you it wont happen again. 我保证此类事情不会再发生。 19、Please don't worry, sir (madam) 先生（夫人），请不必担心。 I will send someone up to your room right away. 我马上派人到你的房间去。 20、I can't guarantee anything, but I'll try my best. 我不能保证，但我会尽力而为。 21、What can I show you. 您要买什么？ 22、How do you like this fashion (color, size, design )? 您喜欢这种款式（颜色、尺寸、图案）吗？ 23、The extra large size of this color is out of stock. 这种颜色的特大号已经卖完了。 Please try us again tomorrow. 请明天再来看看。 24、They are altogether 175(one hundred and seventy-five) Yuan. 共计175元。 You may pay in cash or with credit card. 您可以付现金也可以用信用卡。 25、You have made a good choice, you have very good taste. 您真会买东西，眼力真好。 馆英语•预订房间 1．I'd like to book a double room for Tuesday next week. 下周二我想订一个双人房间。 2．What's the price difference? 两种房间的价格有什么不同？ 3．A double room with a front view is 140 dollars per night, one with a ear view is 115 dollars per night. 一间双人房朝阳面的每晚140美元，背阴面的每晚115美元。 4．I think I'll take the one with a front view then. 我想我还是要阳面的吧。 5．How long will you be staying? 您打算住多久？ 6．We'll be leaving Sunday morning. 我们将在星期天上午离开。 7．And we look forward to seeing you next Tuesday. 我们盼望下周二见到您。 8．I'd like to book a single room with bath from the after-noon of October to the morning of October 10. 我想订一个带洗澡间的单人房间，10月4日下午到10月10日上午用。 9．We do have a single room available for those dates. 我们确实有一个单间，在这段时间可以用。 10．What is the rate, please? 请问房费多少？ 11．The current rate is $ 50 per night. 现行房费是50美元一天。 12．What services e with that? 这个价格包括哪些服务项目呢？ 13．That sounds not bad at all. I'll take it. 听起来还不错。这个房间我要了。 14．By the way, I'd like a quiet room away from the street if the is possible. 顺便说一下，如有可能我想要一个不临街的安静房间 8．I want a double room with a bath. 我要一间有浴室的双人房。 29．How much a day do you charge? 每天收费多少？ 30．It is hundred yuan a day including heating fee, but excluding service harge. 一百元一天，包括供暖费但不包括服务费。 31．It's quite reasonable. 收费十分合理。 32．How long do you intend to stay in this hotel? 您准备住多久？ 33．Have you got through with the check-in procedure? 你是否已经办妥住宿登记手续？ 34．Can I book a single room for my friend beforehand as he will arrive in Shanghai tomorrow morning? 我能为我的朋友预订一间单人房吗? 他将于明天早上到达上海。 35．Would you mind filling in this form and pay a hundred yuan in advance or him. 请填好并预付一百元钱。 36．This is a receipt for paying in advance. Please keep it. 这是预付款收据，请收好。 37．Have you any vacant (spare) room in the hotel? 旅馆里有空余房间吗？ 38．Sorry, we have no vacant (spare) room for you. But I can remend ou to the Orient Hotel where you may get a spare room. 对不起，我们已经客满了。但是我可以介绍您去东方饭店，那里有空余的房间。 39．Good afternoon, my room number is 321. Any mail for me? 下午好！我的房号是321。有我的信吗？ 40．Yes. You have o letters and one telegram, also a message was left y a lady before one hour. 有的。您有两封信和一封电报，一小时前有一位小姐来电话留言给您。 41．I'll mail a letter to airmail. 我要寄一封航空信到美国。 42．How much do I have to pay for you? 我要付多少钱？ 43．A letter generally mails to America-Europe-Africa by airmail. First 0 grams is 20 yuan. 通常一封寄到美国、欧洲、非洲的航空信，20克收费20元。 Words and Expressions heating fee 供暖费 exclude vt.把……排除在外 reasonable a.价钱公道的，不贵的 fortnight n.十四日，两星期 procedure n.过程，步骤，程序 check－in procedure 住宿登记手续 registration n.登记，注册 deluxe suites 豪华套房 宾馆英语•在接待处 (2) 44．Yes, we do have a reservation for you. 对了，我们这儿是有您预订的房间。 45．Would you please fill out this form while I prepare your key card for ou? 请您把这份表填好，我同时就给您开出入证，好吗？ 46．What should I fill in under ROOM NUMBER? “房间号码”这一栏我该怎么填呢？ 47．I'll put in the room number for you later on. 过会儿我来给您填上房间号码。 48．You fot to put in the date of your departure. 您忘了填写离店日期了。 49．And here is your key, . Your room number is 1420. 给您房间的钥匙，布拉德利先生。您的房间号码是1420。 50．It is on the 14th floor and the daily rate is $90. 房间在14层，每天的房费是90美元。 51．Please make sure that you have it with you all the time. 请务必随时带着它。 52．My business negotiation has progressed much more slowly than I had expected. 我的业务谈判进行得比我原先预料的慢了许多。 53．I wonder if it is possible for me to extend my stay at this hotel for o days. 我想知道是否可以让我在这儿多呆两天。 54．I'll take a look at the hotel's booking situation. 我来查看一下本店房间的预订情况。 55．I'm glad that we'll be able to accept your extension re-quest. 很高兴我们有办法接受您延长住宿的要求。 56．But I'm afraid that it will be necessary for us to ask you to change rooms for the last o nights. 不过，恐怕最后两天我们得请您搬到别的房间去。 57．We have already let your room to another gentleman. 我们已经把您住的房间租给了另外一位先生。 58．That's no problem at all. 没问题。

1）请给我菜单. May I have a menu,please? 2）是否有中文菜单? Do you have a menu in chinese? 3）在用晚餐前想喝些什么吗? Would you like something to drink before dinner? 4）餐厅有些什么餐前酒? What kind of drinks do you have for an aperitif? 5）可否让我看看酒单? May I see the wine list? 6）我可以点杯酒吗? May I order a glass of wine? 7）餐厅有那几类酒? What kind of wine do you have? 8）我想点当地出产的酒. I'd like to have some local wine. 9）我想要喝法国红酒. I'd like to have Frence red wine. 10）是否可建议一些不错的酒? Could you recommend some good wine? 11）我可以点餐了吗? May I order,please? 12）餐厅最特别的菜式是什么? What is the specialty of the house? 13）餐厅有今日特餐吗? Do you have today's special? 14）我可以点与那份相同的餐吗? Can I have the same dish as that? 15）我想要一份开胃菜与排餐(鱼餐). I'd like appetizers and meat(fish) dish. 16）我正在节食中. I'm on a diet. 17）我必须避免含油脂(盐份/糖份)的食物. I have to avoid food containing fat(salt/suger). 18）餐厅是否有供应素食餐? Do you have vegetarian dishs? 19）你的牛排要如何烹调? How do you like your steak? 20）全熟(五分熟/全生). Well done (medium/rare),please. (1)点和别人同样的菜 I'll have the same. ( 我要同样的东西.)这个句子表示要和同伴点同样的菜肴.如果看不太懂菜单时,看看邻座的菜说That looks delicious. What is it?(那道菜看起来不错,是什么呢?) 之后加上I'll have the same.也是一种妙法. (2)点菜 I'll take this "Steak Dinner." I'd like it medium-rare.(我要这个牛排餐.我要嫩的.) 此句也可以用I'll have ….如果想要中式的吃法时,就说We're going to share a Seafood Combination and a Caesar Salad.(我们要海鲜总汇和恺撒沙拉.) 服务生就会用大盘(plates)端上来. 点牛排时常常被问到How would you like your steak?(几分熟?)这时可以说I'd like it medium-rare. (我要五分熟.)或Well-done, please.(全熟的.) (3)要求更换刀叉 Excuse me, but could you bring me another fork. Please? (对不起,请你再拿一支叉子给我.) 也可以说May I have another one ?(再给我一支叉子好吗?) (4)要一杯水 Could I have a glass of water? (能不能给我一杯水?) 要用东西时,就用Would you bring me... ?(能不能把……拿来给我?) 或者Could I have... ?(能给我……吗?)大家都想要的话,就说 We'd like some water, please.(给我们来点水.) (5)表示对菜肴的赞成 Yes, it was very good. Thank you. (很好,谢谢!)用餐后,服务员会问Did you enjoy your dinner ?(菜合不合胃口?)你就可以用上一句回答.在用餐当中,服务员也许会问How's everything?这个时候可以用It's delicious .Thank you. 来回答. (6)剩下的菜打包带回 Can I have a food bag? (给我一个打包袋.)在餐厅用餐有剩菜时,可以向服务员要食品袋,将食物带回家.因此,在用完餐之后常常可以听到:I'd like to have a food bag. (7)埋单 Could I have the check , please ?(我要买单.) 用餐后,就等服务员拿帐单(check/bill)来.等服务员说完Anything else?(您还要什么吗?) 时,可以用上面一句说要埋单,只说Check, please. 也行.用手势向站在远处的服务员表示要埋单也是一个好办法. (8)付帐 Can I pay by credit card? (我可以用信用卡付帐吗?) 有些餐馆要到柜台(cashier)付帐.如果不知道柜台的位置,就问Where can I pay?出差的时候,不要忘记要求Could I have a receipt?(能给我收据吗?)

接待外国客户吃饭英语对话

Salmon and Aperitif 　　Head Waiter：Good evening， you have a reservation，sir？ 　　Customer：I am afraid not. 　　：Just a moment，please. 　　：I'm very sorry，we’re full you mind waiting about ten minutes，sir？ 　　C：No，I don't mind. 　　：Here is the chair，sir. 　　C：Thank you. 　　：I'm very sorry to have kept you waiting，sir. 　　C：Okay？Thank you. 　　：This way，please. 　　C：Thank you. 　　：Is this table all right？ 　　C：Yes， don't have much time have to see my friend at eight thirty in the lobby. 　　：Is that right，sir？ 　　：Menu，sir. 　　C：Thank you. 　　Captain：May I take your order，sir？ 　　C：Yes，I want to have this smoked it good？ 　　Cap：Yes，very good， is Japanese origin，and it comes from Hokkaido，north area of Japan. 　　C：Oh，yes？Hokkaido，I Winter Olympic Games were held there several years ago. 　　Cap：Yes，that's right， you been there，sir？ 　　C：No，I've never been I know it by newspapers that the Olympic Games were held at Sapporo. 　　Cap：I see. 　　Cap：Anything else，sir？ 　　C：No，nothing I'd like to have a Scotch on the ’s all tonight. 　　Cap： a moment，please. 　　C：Okay. 薰鲑鱼和饭前酒 　　服务员：晚上好，先生，你有预订桌位吗，先生？ 　　顾客：我恐怕没有。 　　请等一会儿。 　　非常抱歉，我们现在客满了，你介意等10分钟吗？ 　　不，我不介意。 　　这里有椅子，先生。 　　谢谢你。 　　我很抱歉让你久等了，先生。 　　好了吗？谢谢你。 　　请走这边。 　　谢谢你。 　　这张桌子可以吗？ 　　是的，很好，我今晚时间不多，我必须8点半在大厅会我的朋友。 　　这样行吗，先生？ 　　先生，这是菜单。 　　谢谢你。 　　领班：你要点菜了吗？先生。 　　是的，我要这种薰鲑鱼，它好吗？ 　　是的，很好，先生，这是日本出产的，来自日本北方的北海道。 　　啊，是的，北海道，我知道，几年前冬季奥林匹克运动会在那边举行的。 　　是的，没有错，先生，你去过那边吗？先生。 　　不，我从未去过那边，但我从报纸上得知，奥林匹克运动会曾在札幌举行。 　　我了解了。 　　先生还要别的吗？ 　　不，没有别的了，但我要苏格兰酒加冰块，今晚就那么多了。 　　当然，请等一会儿。 　　好的。

1、Good morning(afternoon, evening), sir(madam) 早上（下午、晚上）好，先生（夫人）。 2、How do you do? 您好！（初次见面） Glad to meet you. 很高兴见到您。 3、How are you? 您好吗？ Fine, thanks. And you? 很好，谢谢。您好吗？ 4、Welcome to our hotel (restaurant, shop). 欢迎到我们宾馆（餐厅、商店）来。 5、Wish you a most pleasant stay in our hotel. 愿您在我们宾馆过得愉快。 6、I hope you will enjoy your stay with us. 希望您在我们宾馆过得愉快。（客人刚入店时） I hope you are enjoying your stay with us. 希望您在我们宾馆过得愉快。（客人在饭店逗留期间） I hope you have enjoyed your stay with us. 希望您在我们宾馆过得愉快。（客人离店时） 7、Have a good time! 祝您过得愉快！ 8、***hotel, front desk. Can I help you? ***饭店，前厅。您找谁？ 9、Sorry, I've dialed the wrong number. 对不起，我拨错号了。 10、May I speak to your general manager? 能和你们总经理说话吗？ Speaking. 我就是。 11、Sorry, he is not in at the moment. 对不起，他现在不在。 Would you like to leave a message? 您要留口信吗？ 12、Pardon. 对不起，请再说一遍，好吗？ I beg your pardon. 对不起，请再说一遍，好吗？ 英语交流用语•祝贺用语 13、Congratulations! 祝贺您！ 14、Happy birthday! 生日快乐！ 15、Happy new year! 新年快乐！ 16、Merry Christmas! 圣诞快乐！ 17、Have a nice holiday! 假日快郑?/P> 18、Wish you every success! 祝您成功！ 答谢和答应语: 19、Thank you (very much). 谢谢您（非常感谢）。 20、Thank you for your advice (information, help) 感谢您的忠告（信息、帮助）。 21、It's very kind of you. 谢谢，您真客气。 22、You are welcome. 不用谢。 23、Not at all. 不用谢。 Don't mention it. 不用谢。 24、It's my pleasure. 非常高兴为您服务。 (With pleasure.) (My pleasure.) 25、I am at your service. 乐意为您效劳。 26、Thank you for staying in our hotel. 感谢您在我们酒店下榻。 27、I'm sorry. 很抱歉。 28、Excuse me. 对不起。 29、I'm sorry, It's my fault. 很抱歉。那是我的过错。 30、Sorry to have kept you waiting. 对不起，让您久等了。 31、Sorry to interrupt you. 对不起，打扰您了。 32、I'm sorry about this. 对此表示抱歉。 33、I apologize for this. 我为此道歉。 34、That's all right. 没关系。 35、Let's forget it. 算了吧。 饭店英语交流用语•征询和指路用语 36、Can(May)I help you? 我能帮您什么吗？ Yes, please. 好的。 37、What can I do for you. 我能为您干点什么？ 38、Is there anything I can do for you? 有什么能为您效劳的穑?/P> 39、Just a moment, please. 请稍等一下。 40、May I use your phone? 我能借用您的电话吗？ Certainly. 当然可以。 Yes, of course. 然可以。 41、Go upstairs/downstairs. 上楼/下楼。 42、It's on the second (third) floor. 在二（三）楼。 43、Excuse me. 对不起。 Where is the washroom (restroom, elevator)? 请问盥洗室（休息室、电梯）在哪儿？ This way, please. 请这边走 Turn left /right. 往左转/右转。 45、It's in the lobby near the main entrance. 在大厅靠近大门。 46、It's in the basement at the end of the corridor. 在地下室走廊尽头。 7、Mind/(Watch)your step. 请走好。 48、Please be careful. 请当心。 49、Please don't leave anything behind. 请别遗忘您的东西。 50、Don't worry. 别担心。 51、Take it easy. 放心好了。 52、Please don't smoke here. 请不要在这边抽烟。 53、Goodbye. 再见。 54、See you late. 再见。 55、Good night. 晚安。 56、See you tomorrow. 明天见。 57、Goodbye and thank you for coming. 再见，谢谢您的光临。 58、Goodbye and hope to see you again. 再见，希望再见到您。 59、Have a nice trip! 一路平安！ 60、Wish you a pleasant journey! Good luck! 祝您旅途愉快！祝您好运！ 店英语交流用语•前厅和客房部用语 1、Have you a reservation? 您预定过了吗？ 2、May I know your name and room number? 您能告诉我您的名字与房间号吗？ 3、Here is your room key. 给您房间钥匙。 4、Please pay at the cashier's desk over there. 请去那边帐台付款。 5、Are these your baggage? 这些是您的行李吗？ May I take them for you? 我来帮您拿好吗？ 6、Housekeeping, may I come in? 客房服务员，我可以进来吗？ 7、Leave your laundry in the laundry in the laundry bag behind the bathroom oor. 请把要洗的东西放在浴室门后的洗衣袋中。 8、I hope I'm not disturbing you. 我希望没有打扰您。 9、One moment, madam. I'll bring them to you right away. 等一会儿，夫人。我马上送来。 10、I'll send for an electrician( doctor...) 我给您请电工（大夫……）。 餐饮部： 11、Sit down, please. Here is the menu. 请坐，给您菜单，先生。 May I take your order, sir? 您要点菜吗？ 12、What would you like to have, coffee or tea? 您要喝咖啡还是茶？ 13、Would you like to have any wine with you dinner? 您用餐时要喝点酒吗？ 14、Service hours are: （餐厅）供应时间是： 7: 9: breakfast. 早餐7点到9点。 11:: lunch. 午餐11点半到1点半。 6: 8: dinner. 晚餐6点半到8点半。 15、Here is the bill. Please sign it. 这是您的账单，请签字。 店英语交流用语•销售用语 1、What kind of rooms(foods) would you like to have? 您需要什么样的房间（吃什么样的菜）？ 2、Here is a brochure of our hotel and tariff. 这是介绍我们饭店的小册子和价目表。 3、We'll give you a 10%(ten percent ) discount. 我们给您九折优惠。 4、We'll offer tour guides complimentary breakfasts. 我们给陪同提供免费早餐。 、We accept your terms. 我们接受您的条件。 6、May I introduce myself? 让我介绍我自己。 7、May I present you a litter souvenir? 请接受我们的一点小纪念品。 、Let's drink to our friendship! 为我们的友谊干杯！ 9、Let me propose a toast to the health of our guests! 建议为在座客人的健康干杯！ 10、Cheers!(Bottoms!) 干杯！ 11、How do you like Chinese food? 您喜欢中国菜吗？ 12、What do you think of our service? 您对我们的服务有什么意见？ 13、Thank you for your comments(compliment, suggestions). 谢谢您给我们提的意见（赞扬、建议）。 14、I'm afraid it's against the hotel's regulations. 这是违反饭店规章制度的。 15、In our hotel we don't accept tips. 我们饭店是不收小费的。 It's our pleasure to serve our guests well. 我们为能为客人服务好而感到高兴。 Thank you all the same. 然而，还是要谢谢您。 16、I'm afraid you'll have to pay for the damage. 您必须赔偿。 17、Thank you for telling us about it. 谢谢您告诉我们 I'll look into the mater right away. 我马上去处理这件事情。 18、I assure you it wont happen again. 我保证此类事情不会再发生。 19、Please don't worry, sir (madam) 先生（夫人），请不必担心。 I will send someone up to your room right away. 我马上派人到你的房间去。 20、I can't guarantee anything, but I'll try my best. 我不能保证，但我会尽力而为。 21、What can I show you. 您要买什么？ 22、How do you like this fashion (color, size, design )? 您喜欢这种款式（颜色、尺寸、图案）吗？ 23、The extra large size of this color is out of stock. 这种颜色的特大号已经卖完了。 Please try us again tomorrow. 请明天再来看看。 24、They are altogether 175(one hundred and seventy-five) Yuan. 共计175元。 You may pay in cash or with credit card. 您可以付现金也可以用信用卡。 25、You have made a good choice, you have very good taste. 您真会买东西，眼力真好。 馆英语•预订房间 1．I'd like to book a double room for Tuesday next week. 下周二我想订一个双人房间。 2．What's the price difference? 两种房间的价格有什么不同？ 3．A double room with a front view is 140 dollars per night, one with a ear view is 115 dollars per night. 一间双人房朝阳面的每晚140美元，背阴面的每晚115美元。 4．I think I'll take the one with a front view then. 我想我还是要阳面的吧。 5．How long will you be staying? 您打算住多久？ 6．We'll be leaving Sunday morning. 我们将在星期天上午离开。 7．And we look forward to seeing you next Tuesday. 我们盼望下周二见到您。 8．I'd like to book a single room with bath from the after-noon of October to the morning of October 10. 我想订一个带洗澡间的单人房间，10月4日下午到10月10日上午用。 9．We do have a single room available for those dates. 我们确实有一个单间，在这段时间可以用。 10．What is the rate, please? 请问房费多少？ 11．The current rate is $ 50 per night. 现行房费是50美元一天。 12．What services come with that? 这个价格包括哪些服务项目呢？ 13．That sounds not bad at all. I'll take it. 听起来还不错。这个房间我要了。 14．By the way, I'd like a quiet room away from the street if the is possible. 顺便说一下，如有可能我想要一个不临街的安静房间 8．I want a double room with a bath. 我要一间有浴室的双人房。 29．How much a day do you charge? 每天收费多少？ 30．It is hundred yuan a day including heating fee, but excluding service harge. 一百元一天，包括供暖费但不包括服务费。 31．It's quite reasonable. 收费十分合理。 32．How long do you intend to stay in this hotel? 您准备住多久？ 33．Have you got through with the check-in procedure? 你是否已经办妥住宿登记手续？ 34．Can I book a single room for my friend beforehand as he will arrive in Shanghai tomorrow morning? 我能为我的朋友预订一间单人房吗? 他将于明天早上到达上海。 35．Would you mind filling in this form and pay a hundred yuan in advance or him. 请填好并预付一百元钱。 36．This is a receipt for paying in advance. Please keep it. 这是预付款收据，请收好。 37．Have you any vacant (spare) room in the hotel? 旅馆里有空余房间吗？ 38．Sorry, we have no vacant (spare) room for you. But I can recommend ou to the Orient Hotel where you may get a spare room. 对不起，我们已经客满了。但是我可以介绍您去东方饭店，那里有空余的房间。 39．Good afternoon, my room number is 321. Any mail for me? 下午好！我的房号是321。有我的信吗？ 40．Yes. You have two letters and one telegram, also a message was left y a lady before one hour. 有的。您有两封信和一封电报，一小时前有一位小姐来电话留言给您。 41．I'll mail a letter to airmail. 我要寄一封航空信到美国。 42．How much do I have to pay for you? 我要付多少钱？ 43．A letter generally mails to America-Europe-Africa by airmail. First 0 grams is 20 yuan. 通常一封寄到美国、欧洲、非洲的航空信，20克收费20元。 Words and Expressions heating fee 供暖费 exclude vt.把……排除在外 reasonable a.价钱公道的，不贵的 fortnight n.十四日，两星期 procedure n.过程，步骤，程序 check－in procedure 住宿登记手续 registration n.登记，注册 deluxe suites 豪华套房 宾馆英语•在接待处 (2) 44．Yes, we do have a reservation for you. 对了，我们这儿是有您预订的房间。 45．Would you please fill out this form while I prepare your key card for ou? 请您把这份表填好，我同时就给您开出入证，好吗？ 46．What should I fill in under ROOM NUMBER? “房间号码”这一栏我该怎么填呢？ 47．I'll put in the room number for you later on. 过会儿我来给您填上房间号码。 48．You forgot to put in the date of your departure. 您忘了填写离店日期了。 49．And here is your key, . Your room number is 1420. 给您房间的钥匙，布拉德利先生。您的房间号码是1420。 50．It is on the 14th floor and the daily rate is $90. 房间在14层，每天的房费是90美元。 51．Please make sure that you have it with you all the time. 请务必随时带着它。 52．My business negotiation has progressed much more slowly than I had expected. 我的业务谈判进行得比我原先预料的慢了许多。 53．I wonder if it is possible for me to extend my stay at this hotel for two days. 我想知道是否可以让我在这儿多呆两天。 54．I'll take a look at the hotel's booking situation. 我来查看一下本店房间的预订情况。 55．I'm glad that we'll be able to accept your extension re-quest. 很高兴我们有办法接受您延长住宿的要求。 56．But I'm afraid that it will be necessary for us to ask you to change rooms for the last two nights. 不过，恐怕最后两天我们得请您搬到别的房间去。 57．We have already let your room to another gentleman. 我们已经把您住的房间租给了另外一位先生。 58．That's no problem at all. 没问题。

welcome sir,can i help you what's your order

1）请给我菜单. May I have a menu,please? 2）是否有中文菜单? Do you have a menu in chinese? 3）在用晚餐前想喝些什么吗? Would you like something to drink before dinner? 4）餐厅有些什么餐前酒? What kind of drinks do you have for an aperitif? 5）可否让我看看酒单? May I see the wine list? 6）我可以点杯酒吗? May I order a glass of wine? 7）餐厅有那几类酒? What kind of wine do you have? 8）我想点当地出产的酒. I'd like to have some local wine. 9）我想要喝法国红酒. I'd like to have Frence red wine. 10）是否可建议一些不错的酒? Could you recommend some good wine? 11）我可以点餐了吗? May I order,please? 12）餐厅最特别的菜式是什么? What is the specialty of the house? 13）餐厅有今日特餐吗? Do you have today's special? 14）我可以点与那份相同的餐吗? Can I have the same dish as that? 15）我想要一份开胃菜与排餐(鱼餐). I'd like appetizers and meat(fish) dish. 16）我正在节食中. I'm on a diet. 17）我必须避免含油脂(盐份/糖份)的食物. I have to avoid food containing fat(salt/suger). 18）餐厅是否有供应素食餐? Do you have vegetarian dishs? 19）你的牛排要如何烹调? How do you like your steak? 20）全熟(五分熟/全生). Well done (medium/rare),please. (1)点和别人同样的菜 I'll have the same. ( 我要同样的东西.)这个句子表示要和同伴点同样的菜肴.如果看不太懂菜单时,看看邻座的菜说That looks delicious. What is it?(那道菜看起来不错,是什么呢?) 之后加上I'll have the same.也是一种妙法. (2)点菜 I'll take this "Steak Dinner." I'd like it medium-rare.(我要这个牛排餐.我要嫩的.) 此句也可以用I'll have ….如果想要中式的吃法时,就说We're going to share a Seafood Combination and a Caesar Salad.(我们要海鲜总汇和恺撒沙拉.) 服务生就会用大盘(plates)端上来. 点牛排时常常被问到How would you like your steak?(几分熟?)这时可以说I'd like it medium-rare. (我要五分熟.)或Well-done, please.(全熟的.) (3)要求更换刀叉 Excuse me, but could you bring me another fork. Please? (对不起,请你再拿一支叉子给我.) 也可以说May I have another one ?(再给我一支叉子好吗?) (4)要一杯水 Could I have a glass of water? (能不能给我一杯水?) 要用东西时,就用Would you bring me... ?(能不能把……拿来给我?) 或者Could I have... ?(能给我……吗?)大家都想要的话,就说 We'd like some water, please.(给我们来点水.) (5)表示对菜肴的赞成 Yes, it was very good. Thank you. (很好,谢谢!)用餐后,服务员会问Did you enjoy your dinner ?(菜合不合胃口?)你就可以用上一句回答.在用餐当中,服务员也许会问How's everything?这个时候可以用It's delicious .Thank you. 来回答. (6)剩下的菜打包带回 Can I have a food bag? (给我一个打包袋.)在餐厅用餐有剩菜时,可以向服务员要食品袋,将食物带回家.因此,在用完餐之后常常可以听到:I'd like to have a food bag. (7)埋单 Could I have the check , please ?(我要买单.) 用餐后,就等服务员拿帐单(check/bill)来.等服务员说完Anything else?(您还要什么吗?) 时,可以用上面一句说要埋单,只说Check, please. 也行.用手势向站在远处的服务员表示要埋单也是一个好办法. (8)付帐 Can I pay by credit card? (我可以用信用卡付帐吗?) 有些餐馆要到柜台(cashier)付帐.如果不知道柜台的位置,就问Where can I pay?出差的时候,不要忘记要求Could I have a receipt?(能给我收据吗?)

外贸接待客户英语对话

以下这些句子肯定是可以帮到你的有什么事咨询我吧1、 I've come to make sure that your stay in Beijing is a pleasant one. 我特地为你们安排使你们在北京的逗留愉快。2 、You're going out of your way for us, I believe. 我相信这是对我们的特殊照顾了。3 、It's just the matter of the schedule,that is,if it is convenient for you right now. 如果你们感到方便的话，我想现在讨论一下日程安排的问题。4 、I think we can draw up a tentative plan now. 我认为现在可以先草拟一具临时方案。5 、If he wants to make any changes,minor alternations can be made then. 如果他有什么意见的话，我们还可以对计划稍加修改。6 、Is there any way of ensuring we'll have enough time for our talks? 我们是否能保证有充足的时间来谈判？7、 So our evenings will be quite full then? 那么我们的活动在晚上也安排满了吗？8 、We'll leave some evenings free,that is,if it is all right with you. 如果你们愿意的话，我们想留几个晚上供你们自由支配。9、 We'd have to compare notes on what we've discussed during the day. 我们想用点时间来研究讨论一下白天谈判的情况。10、 That'll put us both in the picture. 这样双方都能了解全面的情况。11 、Then we'd have some ideas of what you'll be needing 那么我们就会心中有点儿数，知道你们需要什么了。12、 I can't say for certain off-hand. 我还不能马上说定。13、 Better have something we can get our hands on rather than just spend all our time talking. 有些实际材料拿到手总比坐着闲聊强。14、 It'll be easier for us to get down to facts then. 这样就容易进行实质性的谈判了。15 、But wouldn't you like to spend an extra day or two here? 你们不愿意在北京多待一天吗？16、 I'm afraid that won't be possible,much as we'd like to. 尽管我们很想这样做，但恐怕不行了。17 、We've got to report back to the head office. 我们还要回去向总部汇报情况呢。18、 Thank you for you cooperation. 谢谢你们的合作。19 、We've arranged our schedule without any trouble. 我们已经很顺利地把活动日程安排好了。20、 Here is a copy of itinerary we have worked out for you and your you please have a look at it? 这是我们为你和你的朋友拟定的活动日程安排。请过目一下，好吗？21、 If you have any questions on the details， feel free to ask. 如果对某些细节有意见的话，请提出来。22 、I can see you have put a lot of time into it. 我相信你在制定这个计划上一定花了不少精力吧。23 、We really wish you'll have a pleasant stay here. 我们真诚地希望你们在这里过得愉快。24 、I wonder if it is possible to arrange shopping for us. 我想能否在我们访问结束时为我们安排一点时间购物。25、 Welcome to our factory. 欢迎到我们工厂来。26 、I've been looking forward to visiting your factory. 我一直都盼望着参观贵厂。27 You'll know our products better after this visit. 参观后您会对我们的产品有更深的了解。28 Maybe we could start with the Designing Department. 也许我们可以先参观一下设计部门。 29 Then we could look at the production line. 然后我们再去看看生产线。 30 These drawings on the wall are process sheets. 墙上的图表是工艺流程表。31 They describe how each process goes on to the next. 表述着每道工艺间的衔接情况。 32 We are running on two shifts. 我们实行的工作是两班倒。 33 Almost every process is computerized. 几乎每一道工艺都是由电脑控制的。 34 The efficiency is greatly raised,and the intensity of labor is decreased. 工作效率大大地提高了，而劳动强度却降低了。 35 All produets have to go through five checks in the whole process. 所有产品在整个生产过程中得通过五道质量检查关。 36 We believe that the quality is the soul of an enterprise. 我们认为质量是一个企业的灵魂。 37 Therefore,we always put quality as the first consideration. 因而，我们总是把质量放在第一位来考虑。 38 Quality is even more important than quantity. 质量比数量更为重要。 39 I hope my visit does not cause you too much trouble. 我希望这次来参观没有给你们增添太多的麻烦。 40 Do we have to wear the helmets? 我们得戴上防护帽吗？ 41 Is the production line fully automatic? 生产线是全自动的吗？ 42 What kind of quality control do you have? 你们用什么办法来控制质量呢？ 43 All products have to pass strict inspection before they go out. 所有产品出厂前必须要经过严格检查。 44 What's your general impression,may I ask? 不知您对我们厂总的印象如何？ 45 I'm impressed by your approach to business. 你们经营业务的方法给我留下了很深的印象。 46 The product gives you an edge over your competitors,I guess. 我认为你们的产品可以使你们胜过竞争对手。 47 No one can match us so far as quality is concerned. 就质量而言，没有任何厂家能和我们相比。 48 I think we may be able to work together in the future. 我想也许将来我们可以合作。 49 We are thinking of expanding into the Chinese market. 我们想把生意扩大到中国市场。 50 The purpose of my coming here is to inquire about possibilities of establishing trade relations with your company. 我此行的目的正是想探询与贵公司建立贸易关系的可能性。 51 We would be glad to start business with you. 我们很高兴能与贵公司建立贸易往来。52 I'd appreciate your kind consideration in the coming negotiation. 洽谈中请你们多加关照。53 We are happy to be of help. 我们十分乐意帮助。54 I can assure you of our close cooperation. 我保证通力合作。55 Would it be possible for me to have a closer look at your samples? 可以让我参观一下你们的产品陈列室吗？56 It will take me several hours if I really look at everything. 如果全部参观的话，那得需要好几个小时。57 You may be interested in only some of the items. 你也许对某些产品感兴趣。58 I can just have a glance at the rest. 剩下的部分我粗略地看一下就可以了。59 They've met with great favor home and abroad. 这些产品在国内外很受欢迎。60 All these articles are best selling lines. 所有这些产品都是我们的畅销货。61 Your desire coincides with ours. 我们双方的愿望都是一致的。62 No wonder you're so experienced. 怪不得你这么有经验。63 Textile business has become more and more difficult since the competition grew. 随着竞争的加剧，纺织品贸易越来越难做了。64 Could I have your latest catalogues or something that tells me about your company? 可以给我一些贵公司最近的商品价格目录表或者一些有关说明资料吗？65 At what time can we work out a deal? 我们什么时候洽谈生意？66 I hope to conclude some business with you. 我希望能与贵公司建立贸易关系。67 We also hope to expand our business with you. 我们也希望与贵公司扩大贸易往来。68 This is our common desire. 这是我们的共同愿望。69 I think you probably know China has adopted a flexible policy in her foreign trade. 我想你也许已经了解到中国在对外贸易中采取了灵活的政策。70 I've read about it,but I'd like to know more about it. 我已经知道了一点儿，但我还想多了解一些。71 Seeing is believing. 百闻不如一见。72 I would like to present our comments in the following order. 我希望能依照以下的顺序提出我们的看法。73 First of all, I will outline the characteristics of our product. 首先我将简略说明我们商品的特性。74 When I present my views on the competitive products, I will refer to the patent situation. 专利的情况会在说明竞争产品时一并提出。75 Please proceed with your presentation. 请开始你的简报。76 Yes, we have been interested in new system. 是的，我们对新系统很感兴趣。77 Has your company done any research in this field? 请问贵公司对此范畴做了任何研究吗？78 Yes, we have done a little. But we have just started and have nothing to show you. 有，我们做了一些，但是因为我们才刚起步，并没有任何资料可以提供给你们。79 If you are interested, I will prepare a list of them. 如果您感兴趣的话，我可以列表让你参考。80 By the way, before leaving this subject, I would like to add a few comments. 在结束这个问题之前顺便一提，我希望能再提出一些看法。81 I would like to ask you a favor. 我可以提出一个要求吗？82 Would you let me know your fax number? 可以告诉我您的传真机号码吗？83 Would it be too much to ask you to respond to my question by tomorrow? 可以请你在明天以前回复吗？84 Could you consider accepting our counterproposal? 你能考虑接受我们的反对案吗？85 I would really appreciate your persuading your management. 如果你能说服经营团队，我会很感激。86 I would like to suggest that we take a coffee break. 我建议我们休息一下喝杯咖啡。87 Maybe we should hold off until we have covered item B on our agenda. 也许我们应该先谈论完B项议题。88 As a matter of fact, we would like to discuss internally regarding item B. 事实上，我们希望可以先内部讨论B项议题。89 May I propose that we break for coffee now? 我可以提议休息一下，喝杯咖啡吗？90 If you insist, I will comply with your request. 如果你坚持，我们会遵照你的要求。91 We must stress that these payment terms are very important to us. 我们必须强调这些付款条件对我们很重要。92 Please be aware that this is a crucial issue to us. 请了解这一点对我们至关重要。93 I don't know whether you realize it, but this condition is essential to us. 我不知道你是否了解，但是，这个条件对我们是必要的。94 Our policy is not to grant exclusivity. 我们的方针是不授与专卖权。95 There should always be exceptions to the rule. 凡事总有例外。96 I would not waste my time pursuing that. 如果是我的话，不会将时间浪费在这里。97 Would you care to answer my question on the warranty? 你可以回答我有关保证的问题吗？98 I don't know whether you care to answer right away. 我不知道你是否愿意立即回答。99 I have to raise some issues which may be embarrassing. 我必须提出一些比较尴尬的问题。100 Sorry, but could you kindly repeat what you just said? 抱歉，你可以重复刚刚所说的吗？

可以先去了解一下他们国家的风俗人情再说吧!明天接到他们就先问候一下,然后互相做个介绍,再详谈业务.接着,如果时间来得及,就带他们去吃个饭罗,吃饭时不妨聊聊天,注意不要跟他们聊一些私人的事情,如宗教,职业,收入,家里等等.或者给他们讲讲中国的一些旅游胜地等等的.

如果你的英语很好，就和他闲聊。聊一些关于中国的风土人情，也和他聊聊他们国家的风土人情。一般人都比较喜欢说自己家乡的东西，呵呵！！

【篇一】接待客户英语口语对话

您能坐下来喝杯茶吗?

Would you please take a seat and have a cup of tea?

For example:

A: Would you please take a seat and have a cup of tea?

您能坐下来喝杯茶吗?

B: I'd love to. Thank you.我很乐意。谢谢你。

请让他进来。

Please send him in.

For example:

A: Mr. Green，Mr. White is here.格林先生，怀特先生来了。

B: Please send him in.请让他进来。

这边请。

This way please.

For example:

A: This way please.怀特先生，这边请。

B: Thank you very much.非常感谢。

您预约了吗?

Do you have an appointment?

For example:

A: Do you have an appointment?您预约了吗?

B: I'm afraid not.恐怕没有。

他什么时候有空儿和我见面呢?

When is it convenient for him to see me?

For example:

A: When is it convenient for him to see me?他什么时候有空儿和我见面呢?

B: I think you'd better leave your card here, and I will contact you later. Is that OK?

我想您留下您的名片，迟些时候我再和您联系。这样可以吗?

这件事是私事。

My business is personal.

For example:

A: Would you tell me what you wish to see him about?

能告诉我您见他有什么事情吗?

B: My business in personal.这件事是私事。

能给他留张字条吗?

Will you please write him a note?

For example:

A: Will you please write him a note?能给他留张字条吗?

B: That's a good idea.这个主意不错。

你在等李先生吗?

Are you expecting Mr. Lee?

For example:

A: Are you expecting Mr. Lee?你在等李先生吗?

B: Yes, it is for 2:00，but I'm a little early.

是的,我约好2点，但是我来早了一点儿。

【篇二】接待客户英语口语对话

me. Are you Susan Davis from Western Electronics? 对不起，你是来自西方电子公司的苏姗?戴卫斯吗?

, I am. And you must be Mr. Takeshita. 是的，我就是，你一定是竹下先生吧。

me. Are you Ralph Meyers from National Fixtures? 对不起，请问你是从国家装置公司来的雷夫?梅耶史先生吗?

"m Dennis. I am here to meet you today. 我是丹尼斯，今天我到这里来接你。

"m Donald. We met the last time you visited Taiwan. 我是唐纳德，上次你来台湾时我们见过面。

"m Edwin. I"ll show you to your hotel. 我是爱德温，我带你去旅馆。

was your flight? Was it comfortable? 你坐的班机怎么样?还舒服吗?

was quite good. But it was awfully long. 班机很好，就是时间太长了。

you have a good flight? 你旅途愉快吗?

really, I"m afraid. We were delayed taking off, and we encountered a lot of bad weather. 不太好，我们起飞延误了，还遭遇了恶劣的气候。

was your flight? 你的航班怎样?

you get any sleep on the plane? 你在飞机上睡觉了吗?

. Wagner, do you have a hotel reservation? 华格纳先生，你预订过旅馆吗?

, I don’t. Will it be a problem? 不，我没有，会有困难吗?

don’t think so. I know several convenient hotels. Let me make some calls. 我认为没有，我知道有几家便利旅馆，让我打几个电话。

’ve made a reservation at the hotel you used last time. 我已预订了你上次住过的旅馆。

’ve booked a Western-style room for you. 我们已为你订了一间西式的房间。

’s go to the station to get a train into town. 我们到火车站去乘车进城。

it take long to get into Taibei from here? 从此地去台北要很久吗?

’s about an hour. 大概要一个小时。

’ll get a taxi from the station. 我们到火车站乘出租车。

’s a shuttle bus we can use. 我们可搭乘机场班车。

’ve brought my car, so I can drive you to your hotel. 我开车来的，所以我开车送你到旅馆。

must be hungry. Shall we get something to eat? 你一定饿了，我们吃点东西好吗?

sounds good. Let’s get something at the hotel restaurant. I feel a little tired. 那太棒了，我们就到旅馆餐厅吃点东西，我有点累了。

you like to have some dinner? 你想吃饭吗?

would you like to eat? 你想吃什么呢?

I take you out to dinner? It"ll be my treat. 我带你出去吃饭好吗?这次我请客。

you’re hungry, we can eat dinner now. 如果你饿了，我们现在就去吃饭。

you had breakfast yet? 你吃过早餐了吗?

. It was delicious. 是的，味道很好。

. Let’s go to the office. 好的，我们去办公室吧。

is your room? 你的房间怎样?

you sleep well last night? 你昨晚睡得好吗?

don’t we go to the office now? 为何我们现在不去办公室呢?

【篇三】接待客户英语口语对话

A：Good morning, sir. May I help you?

早上好，先生，有什么需要帮忙的吗?

B：Good morning, I have an appointment with Mr. Johnson at 10:00

早上好，我和约翰逊先生约好今天上午十点见面。

A：Excuse me, sir, but are you Mr. Richard of World Trading Company?

恕我冒昧，先生，您就是世界贸易公司的理查德先生吧?

B：Yes. That’s right.

是的，你说得对。

A：I’m sorry, Mr. Richard. Mr. Johnson is on his way to the office. He had just called and asked you to wait a minute.

很抱歉，理查德先生。约翰逊先生正在来办公室的路上。他刚打电话来, 请您稍等一会儿。

B：Well, I’ll wait.

好的，我等一会儿。

A：Would you like something to drink, sir? Do you prefer coffee or tea?

先生，您想喝点什么?咖啡还是茶?

B：Thank you. Coffee, please.

谢谢，给我杯咖啡。

A：Here you are, Mr. Richard. This is the cream and this is the sugar. If there’s anything else you’d like, please don’t hesitate to tell me.

您的咖啡，理查德先生。这是奶油，这是糖。如果还需要其他东西，请别客气告诉我。

B：Thank you very much.

非常感谢。

【篇四】接待客户英语口语对话

A：Good morning, Mr. Smith. Welcome to Wuhan.

早上好!史密斯先生，欢迎来到武汉。

B：Good morning!

早上好!

A：Mr. Smith, did you have a good journey?

史密斯先生，旅途愉快吗?

B：I just feel a little tired. You know, it took me 16 hours to get here.

只是有点儿累，你知道到这儿需要16个小时。

A：You must take a rest today.

你今天得好好休息。

B：That's very kind of you, but I can do without a rest. I have long wanted to have a talk with you about the possibility of business between us.

你太好了。但是我不休息也可以。我一直想和你们谈 我们之间商业往来的可能性。

A：We welcome good business. Anyhow, we know you must get tired by the flight,so we arrange a meeting tomorrow. Today you can have a good rest.

我们欢迎有意义的业务往来。但是，我们知道你旅途 一定很劳累，所以我们把会议安排到了明天。今天你 可以好好休息一下。

B：Thank you very much.

非常感谢。

A：We hope your stay here a pleasant one!

我们希望你在这里过得愉快。

B：I believe I will.

我相信我会的。

接待客户英语对话

在初中英语对话教学中必须给学生创设一个真实的语言交际环境,为学生提供充分运用英语进行交流实践的机会,使学生能够加深理解、熟练掌握、灵活运用,达到学以致用的目的。我精心收集了关于商务接待的英语对话，供大家欣赏学习!

A:Excuse me, but are you Mr. Blake from Chicago?

对不起，您是来自芝加哥的布莱克先生吗?

B:Yes,Iam.

是的，正是。

A:I am from D&B Company,I am here to meet you,my name is Li Fei.

我是D&B公司的，我来接您，我的名字是李飞。

B:How do you do, Mr.Li? I'm glad to meet you!

你好，李先生，很高兴认识您。

A:I Glad to meet you, too. Welcome to Beijing!

我也是。欢迎来到北京!

B:I thank you! It's very nice of you to come and meet me.

谢谢，您前来接我真是太感谢了。

A:You are welcome.Oh,let me help you with your Baggage.

不客气，哦!让我来帮您拿行李吧!

B:Thanks a lot!

非常感谢!

A:Did you enjoy flight? Mr.Blake?

旅途愉快吗，布莱克先生?

B:On the whole,it's not bad except for a little turbulence.

除了有点儿颠簸外总的来说还不错。turbulence n.颠簸

A:How long did the flight take?

飞机飞了多长时间?

B:13 hours non-stop.

连着飞了13个小时。non-stop flight n.不停歇飞行

A:I think you must be exhausted. So hope you have a good rest after such a long trip!

我想您一定累了，希望您长途旅行后好好休息一下!exhausted a.精疲力尽的

B:Thank you!

谢谢!

A:It's our pleasure to have you here.I hope you will enjoy your stary here.

很高兴您能来，希望您在逗留期间感到满意。stay n.逗留

B:Thank you very much,I believe l will.

非常感谢，我相信一定会的。

A: Welcome to Beijing. Is this your first time in China?

欢迎来北京，这是你第一次来中国吗?

B: No, I have visited China several times, but it's my first visit to Beijing and I think it's a great honor to be invited to your beautiful city.

不是，我来中国已经很多次了，但这是我第一次来北京。我很荣幸应邀参观北京这做漂亮的城市。

A: It's our pleasure to have you here. I hope you will have a pleasant stay here.

也是我们的荣幸。祝您在北京玩的愉快。

B: Thank you. I'm sure I will have a wonderful time here.

谢谢，我确信我会在这里玩的很开心。

Mr. Hussein 与 Rose 所在公司的销售经理 Mr. Shelli 预约在11:30会面，看 Rose 怎样接待如约前来的 Mr. Hussein。

ROSE: Good morning. Can I help you?

MR HUSSEIN: Good morning. Is this Modern Office Ltd.?

ROSE: Yes it is。

MR HUSSEIN: I have an appointment with the Sales Manager at 11: 30.

ROSE: May I have your name, please?

MR HUSSEIN: Hussein. Omar Hussein. I'm from the Gulf Trading Company。

ROSE: Let me see...Ah yes, Mr. Hussein. Please take a seat, Mr. Hussein. I'll tell the Manager's Secretary you are here。

(DIALS)

MARIA: Mr. Shelli's Office。

ROSE: Hello Maria, this is Reception. Mr. Omar Hussein is here. He has an appointment with Mr. Shelli at 11:30.

MARIA: Mr. Omar Hussein?

ROSE: Yes, he's from the Gulf Trading Company。

MARIA: Oh, yes, that's right. I'll come and fetch him now。

ROSE: Thanks. (REPLACES PHONE) Mr. Shelli's secretary is coming down now。

MR HUSSEIN: Thank you。

MARIA: Mr. Hussein?

MR HUSSEIN: Yes, that's right。

MARIA: I'm the Sales Manager's secretary. Please come this way. I'll take you to his office。

nice to meet you l like you l,m pieased to meet you

Hello,what can i help you?This way please.Take a seat,please.Have a cup of tea,please.

接待外国客户常用的商务英语

外国客户来访接待的英语是Reception of foreign customers。

商家客户能大老远来拜访就代表着对公司或公司产品的重视，所以一定要礼貌的表示感谢，以表示你对他们的尊重。

接待来访客户常用语句

1、首先感谢对方远道而来。如果是正式的访问团，你可以说：

“It is an honor and privilege to receive a visit from such a distinguished group(能够接待各位贵宾的来访，真是我们的荣幸)”；

如果是非正式的，你就说：

“We would like to thank you for coming to visit our company(感谢前来访问本公司)”就足够了。

2、接下来，为了表示欢迎，你可以说：

“Let me cordially welcome you to our company”或“I would like to extend a warm welcome to you all”。

3、另外，出于礼貌，你还可以跟他们说：

“We will do our best to make your visit a comfortable one. Please feel free to ask us any questions you may have.”

1.商务接待的英语口语句子

1. Hello, thank you for calling Bradford and Sons.

您好，感谢您致电布拉德福家庭公司。

2. This is Tracy speaking, how may I help you?

我是特蕾西，有什么需要我帮忙的吗?

3. May I tell her who is calling?

能告诉我您的名字吗?

4. Can you please hold for a moment?

请您先等一会儿好吗?

5. I'll check to see if she is available.

我去看看她是否在办公室。

6. I can help you with that.

我就能帮您的忙。

7. When do you expect him back in?

你估计他什么时候能回来?

二、职场常用商务接待英语口语

I would like to express my welcome to all of you.

欢迎大家的到来。

Get going, shall we?

咱们开始吧。

Let's welcome Mr. Smith to say so mthing about this issue.

让我们欢迎史密斯先生就这个问题谈谈吧。

I think we've done theconsensus. Thanks for your participation.

我想我们已经达成共识了，感谢大家的参与。

三、酒店前台商务接待英语口语

to XXXX Hotel . I'm…， what should I call you, please?

欢迎光临XXX酒店。我是…，请问我该怎么称呼你呢?

make a reservation ?Have you booked the room?Are you the vip?

请问有预订吗?请问你是会员吗?

of room would you like ?

请问您需要什么类型的房间。

meshow you to your room ,this way please .

让我带您到房间，这边请。

四、职场商务拜访实用英语口语

对不起，请问这是纺织公司的办公室吗?

Excuse me, is this the office of the Textile Corporation?

我是来与您探讨一下与贵公司建立业务关系的可能性的。

I'm here do discuss the possibility of establishing business relations with your corporation.

您不用自我介绍。

No need to introduce yourself.

2.怎么提升商务英语口语

英语口语可以说是英语几个方面中应用最广泛的。我们学习英语很大程度上就是能够使用它，特别是那些有时需要在工作中使用英语口语的人。

为了学好英语口语，标准的发音非常重要。要想有一个好的发音，就必须学好音标，注意非音段层面的发音技巧练习，并加强英语基础技能的训练。模仿标准的语音语调，注意语言现象，如连读，弱读，失去爆破，声音同化，解决常见的发音问题，克服错误的发音习惯。

一定要多听一些阅读材料，语言教育工作者已经研究并证明了复述对流利性的影响。发音的问题减少了，英语交流就会更流畅，平时也可以选择一些有趣的英文报纸来阅读，这样会增加英语语感，不仅会让自己开心，还能提高商务英语的准确性和流畅性。

补充商务知识，提高商务场合的表达和沟通能力。积累一些词汇，学会运用这些词汇扩充一些商务英语，注重学习专业知识，了解和熟悉外国的政治制度、经济环境、法律制度、商业习惯和商业价值观，培养良好的外语运用能力。

如果想提高商务英语口语能力，最有效的方法是和外教一起学习。和外教一起学习也能快速提高英语口语。由于长期与外教沟通，学英语会很快。

当然，也可以自学，或报名培训机构。当然，个人认为后者更好。毕竟大家没有接受过很专业的培训，效果肯定不一样。就像商务英语一样，接受专业的培训，让老师指出学习过程中的小错误并给予指导。

3.英语口语模仿技巧

对于英语口语能力比较弱的人来说，想要顺利的通过口语考试，是具有难度的。但是中国有句话叫做“熟能生巧”，口语考试虽是道难关，但只要考生认真练习，掌握一定的技巧，完全能达到对答如流的水平。

1、模仿的原则：

考生必须主动、有意识、有目的地去模仿。模仿时要放开嗓子，口形到位，清清楚楚、一板一眼，并及时纠正说不好的单词、短语等。纯正、优美的语音、语调不是短期模仿就能达到的，需要考生长期坚持锻炼，一般来说，至少需要半年时间。模仿的标准：模仿到什么程度才算好呢?简单地说就是要“像”，考生的语音、语调等都很接近模仿对象。如能更进一步，在语音、语调等方面都达到逼真的效果，则更为成功。

2、模仿的方法：

第一步，语音模仿。刚开始模仿时，速度不要过快，并注意口形正确，以便把音发到位。打好基础后再加快速度，用正常语速反复多练几遍，直到自如表达意思。对于读不准或较陌生的单词，要反复多听几遍，逐一进行单独模仿。

第二步，词组模仿。有了第一步的基础，这一步就容易多了。考生的重点要放在熟练程度和流利程度上，特别要多练习连读、同化等语音技巧。

第三步，段落及篇章模仿。听英语文章录音或英语新闻，并跟着模仿，重点在于提高口腔肌肉的反应速度，使肌肉和大脑更加协调，从而提高语言的流利程度。

模仿练习时要注意克服害羞心理。害羞心理一方面源于性格，内向的人讲话时易小声小气，这对学习英语语音语调很不利。另一方面是源于自卑心理，总以为自己英语水平太差，不敢开口，尤其是与水平较高者对话时。克服这种心理障碍，是学好口语的前提。

4.怎样才能提高英语口语能力

一、听力

学习英语口语，首先要解决听力问题。反复听真题录音，堪称是一举两得好方法;在录音结束后，真题往往会附有问题—听到问题时，不要看选项，自己思考一下，能不能用自己的话把它讲出来?

这便是一个很完整的听力+口语锻炼过程了。

二、口音

很多人不敢说英语其实是对自己的口音缺乏信心，一张嘴就会觉得自己说得难听死了，慢慢地干脆沉默，然后就进入了一个恶性循环。口音不标准会严重影响说话者的自信，托福考试对母语口音严重者的打分不会超过25分。

三、找机会多练习

坚持用英语自言自语。时不时和朋友说说英语。要是朋友的水平高过你那可就太好了。

选择一些你喜欢的句子，找一些托福和雅思口语写作题，想想每天将如何用英语表达自己。首先把你的想法说出来，然后写下来，建议使用电脑，因为电脑有拼写检查，可以发现你的英语拼写错误。

不要指望去英语角和外国人见面能提高你的英语水平。考虑到在英语角很难遇到有水平的人，在英语角里瞎比划不仅让双方听不懂，也很难扩大话题范围。

5.初学英语口语如何入门

1、自我对话法

和别人使用英语交流可能对很多人来说都不是一件容易的事情，尤其是当自己的英语还不好的时候，不敢开口。

自我对话法就是，找一个没人的地方，假设一个场景，一人分饰两角色，把平时学到的都用上，出声是必须的，越大越好，同时锻炼我们说话时的胆量。

2、他人对话法

自我对话法虽然对提高口语有所帮助，当时毕竟只是自己跟自己对话，局限性很高，如果你觉得自我对话的方法已经不能提高你的口语水平了，可以找你的好朋友和你练习，朋友之间说英语也不会那么尴尬吧，和朋友进行英语对话不但能够提高口语水平，还能提高你的胆量，为以后和其他人做口语交流做准备。

3、边听边读法

顾名思义，就是一边听一边读，学习英语的时候，MP3、随身听和复读机是很好的辅助工具，我们可以把它们装在身上，随时闲了随时听，然后边听边读，重复听取，然后重复读取，直到记住发音为止。

4、边说边写法

在现在的教学中英语的听和写的教学是分开的，这实际上阻碍了我们交际能力的培养和提高，在学习中你可以写一句，读一句，这样不但加深记忆，同时也会提高你的口语水平。

5、影视提高法

现在美剧很是流行，不少大学生都爱看美剧，在看美剧的同时也可以提高我们的英语口语能力，其实很多美剧都是不错的教程，例如老友记，就是学习英语很不错的教材，我们在观看的同时，可以学着他们说话，这种流行美剧都有中文字幕，更能加深我们的理解和记忆。

6、歌曲记忆法

现在英文歌曲中有不少的流行歌曲，也是我们喜欢听的歌曲，我们可以把单纯的听歌变成边听边学，不过使用歌曲记忆法需要注意我们不能使用快歌作为学习歌曲，这样我们很难听清楚他们的发音，选择慢歌最为学习歌曲。

分类: 教育/科学 >> 外语学习 解析: 1、Good morning(afternoon, evening), sir(madam) 早上（下午、晚上）好，先生（夫人）。 2、How do you do? 您好！（初次见面） Glad to meet you. 很高兴见到您。 3、How are you? 您好吗？ Fine, thanks. And you? 很好，谢谢。您好吗？ 4、Wele to our hotel (restaurant, shop). 欢迎到我们宾馆（餐厅、商店）来。 5、Wish you a most pleasant stay in our hotel. 愿您在我们宾馆过得愉快。 6、I hope you will enjoy your stay with us. 希望您在我们宾馆过得愉快。（客人刚入店时） I hope you are enjoying your stay with us. 希望您在我们宾馆过得愉快。（客人在饭店逗留期间） I hope you have enjoyed your stay with us. 希望您在我们宾馆过得愉快。（客人离店时） 7、Have a good time! 祝您过得愉快！ 8、***hotel, front desk. Can I help you? ***饭店，前厅。您找谁？ 9、Sorry, I've dialed the wrong number. 对不起，我拨错号了。 10、May I speak to your general manager? 能和你们总经理说话吗？ Speaking. 我就是。 11、Sorry, he is not in at the moment. 对不起，他现在不在。 Would you like to leave a message? 您要留口信吗？ 12、Pardon. 对不起，请再说一遍，好吗？ I beg your pardon. 对不起，请再说一遍，好吗？ 英语交流用语•祝贺用语 13、Congratulations! 祝贺您！ 14、Happy birthday! 生日快乐！ 15、Happy new year! 新年快乐！ 16、Merry Christmas! 圣诞快乐！ 17、Have a nice holiday! 假日快郑?/P> 18、Wish you every success! 祝您成功！ 答谢和答应语: 19、Thank you (very much). 谢谢您（非常感谢）。 20、Thank you for your advice (information, help) 感谢您的忠告（信息、帮助）。 21、It's very kind of you. 谢谢，您真客气。 22、You are wele. 不用谢。 23、Not at all. 不用谢。 Don't mention it. 不用谢。 24、It's my pleasure. 非常高兴为您服务。 (With pleasure.) (My pleasure.) 25、I am at your service. 乐意为您效劳。 26、Thank you for staying in our hotel. 感谢您在我们酒店下榻。 27、I'm sorry. 很抱歉。 28、Excuse me. 对不起。 29、I'm sorry, It's my fault. 很抱歉。那是我的过错。 30、Sorry to have kept you waiting. 对不起，让您久等了。 31、Sorry to interrupt you. 对不起，打扰您了。 32、I'm sorry about this. 对此表示抱歉。 33、I apologize for this. 我为此道歉。 34、That's all right. 没关系。 35、Let's fet it. 算了吧。 饭店英语交流用语•征询和指路用语 36、Can(May)I help you? 我能帮您什么吗？ Yes, please. 好的。 37、What can I do for you. 我能为您干点什么？ 38、Is there anything I can do for you? 有什么能为您效劳的穑?/P> 39、Just a moment, please. 请稍等一下。 40、May I use your phone? 我能借用您的电话吗？ Certainly. 当然可以。 Yes, of course. 然可以。 41、Go upstairs/downstairs. 上楼/下楼。 42、It's on the second (third) floor. 在二（三）楼。 43、Excuse me. 对不起。 Where is the washroom (restroom, elevator)? 请问盥洗室（休息室、电梯）在哪儿？ This way, please. 请这边走 Turn left /right. 往左转/右转。 45、It's in the lobby near the main entrance. 在大厅靠近大门。 46、It's in the basement at the end of the corridor. 在地下室走廊尽头。 7、Mind/(Watch)your step. 请走好。 48、Please be careful. 请当心。 49、Please don't leave anything behind. 请别遗忘您的东西。 50、Don't worry. 别担心。 51、Take it easy. 放心好了。 52、Please don't *** oke here. 请不要在这边抽烟。 53、Goodbye. 再见。 54、See you late. 再见。 55、Good night. 晚安。 56、See you tomorrow. 明天见。 57、Goodbye and thank you for ing. 再见，谢谢您的光临。 58、Goodbye and hope to see you again. 再见，希望再见到您。 59、Have a nice trip! 一路平安！ 60、Wish you a pleasant journey! Good luck! 祝您旅途愉快！祝您好运！ 店英语交流用语•前厅和客房部用语 1、Have you a reservation? 您预定过了吗？ 2、May I know your name and room number? 您能告诉我您的名字与房间号吗？ 3、Here is your room key. 给您房间钥匙。 4、Please pay at the cashier's desk over there. 请去那边帐台付款。 5、Are these your baggage? 这些是您的行李吗？ May I take them for you? 我来帮您拿好吗？ 6、Housekeeping, may I e in? 客房服务员，我可以进来吗？ 7、Leave your laundry in the laundry in the laundry bag behind the bathroom oor. 请把要洗的东西放在浴室门后的洗衣袋中。 8、I hope I'm not disturbing you. 我希望没有打扰您。 9、One moment, madam. I'll bring them to you right away. 等一会儿，夫人。我马上送来。 10、I'll send for an electrician( doctor...) 我给您请电工（大夫……）。 餐饮部： 11、Sit down, please. Here is the menu. 请坐，给您菜单，先生。 May I take your order, sir? 您要点菜吗？ 12、What would you like to have, coffee or tea? 您要喝咖啡还是茶？ 13、Would you like to have any wine with you dinner? 您用餐时要喝点酒吗？ 14、Service hours are: （餐厅）供应时间是： 7: 9: breakfast. 早餐7点到9点。 11:: lunch. 午餐11点半到1点半。 6: 8: dinner. 晚餐6点半到8点半。 15、Here is the bill. Please sign it. 这是您的账单，请签字。 店英语交流用语•销售用语 1、What kind of rooms(foods) would you like to have? 您需要什么样的房间（吃什么样的菜）？ 2、Here is a brochure of our hotel and tariff. 这是介绍我们饭店的小册子和价目表。 3、We'll give you a 10%(ten percent ) discount. 我们给您九折优惠。 4、We'll offer tour guides plimentary breakfasts. 我们给陪同提供免费早餐。 、We accept your terms. 我们接受您的条件。 6、May I introduce myself? 让我介绍我自己。 7、May I present you a litter souvenir? 请接受我们的一点小纪念品。 、Let's drink to our friendship! 为我们的友谊干杯！ 9、Let me propose a toast to the health of our guests! 建议为在座客人的健康干杯！ 10、Cheers!(Bottoms!) 干杯！ 11、How do you like Chinese food? 您喜欢中国菜吗？ 12、What do you think of our service? 您对我们的服务有什么意见？ 13、Thank you for your ments(pliment, suggestions). 谢谢您给我们提的意见（赞扬、建议）。 14、I'm afraid it's against the hotel's regulations. 这是违反饭店规章制度的。 15、In our hotel we don't accept tips. 我们饭店是不收小费的。 It's our pleasure to serve our guests well. 我们为能为客人服务好而感到高兴。 Thank you all the same. 然而，还是要谢谢您。 16、I'm afraid you'll have to pay for the damage. 您必须赔偿。 17、Thank you for telling us about it. 谢谢您告诉我们 I'll look into the mater right away. 我马上去处理这件事情。 18、I assure you it wont happen again. 我保证此类事情不会再发生。 19、Please don't worry, sir (madam) 先生（夫人），请不必担心。 I will send someone up to your room right away. 我马上派人到你的房间去。 20、I can't guarantee anything, but I'll try my best. 我不能保证，但我会尽力而为。 21、What can I show you. 您要买什么？ 22、How do you like this fashion (color, size, design )? 您喜欢这种款式（颜色、尺寸、图案）吗？ 23、The extra large size of this color is out of stock. 这种颜色的特大号已经卖完了。 Please try us again tomorrow. 请明天再来看看。 24、They are altogether 175(one hundred and seventy-five) Yuan. 共计175元。 You may pay in cash or with credit card. 您可以付现金也可以用信用卡。 25、You have made a good choice, you have very good taste. 您真会买东西，眼力真好。 馆英语•预订房间 1．I'd like to book a double room for Tuesday next week. 下周二我想订一个双人房间。 2．What's the price difference? 两种房间的价格有什么不同？ 3．A double room with a front view is 140 dollars per night, one with a ear view is 115 dollars per night. 一间双人房朝阳面的每晚140美元，背阴面的每晚115美元。 4．I think I'll take the one with a front view then. 我想我还是要阳面的吧。 5．How long will you be staying? 您打算住多久？ 6．We'll be leaving Sunday morning. 我们将在星期天上午离开。 7．And we look forward to seeing you next Tuesday. 我们盼望下周二见到您。 8．I'd like to book a single room with bath from the after-noon of October to the morning of October 10. 我想订一个带洗澡间的单人房间，10月4日下午到10月10日上午用。 9．We do have a single room available for those dates. 我们确实有一个单间，在这段时间可以用。 10．What is the rate, please? 请问房费多少？ 11．The current rate is $ 50 per night. 现行房费是50美元一天。 12．What services e with that? 这个价格包括哪些服务项目呢？ 13．That sounds not bad at all. I'll take it. 听起来还不错。这个房间我要了。 14．By the way, I'd like a quiet room away from the street if the is possible. 顺便说一下，如有可能我想要一个不临街的安静房间 8．I want a double room with a bath. 我要一间有浴室的双人房。 29．How much a day do you charge? 每天收费多少？ 30．It is hundred yuan a day including heating fee, but excluding service harge. 一百元一天，包括供暖费但不包括服务费。 31．It's quite reasonable. 收费十分合理。 32．How long do you intend to stay in this hotel? 您准备住多久？ 33．Have you got through with the check-in procedure? 你是否已经办妥住宿登记手续？ 34．Can I book a single room for my friend beforehand as he will arrive in Shanghai tomorrow morning? 我能为我的朋友预订一间单人房吗? 他将于明天早上到达上海。 35．Would you mind filling in this form and pay a hundred yuan in advance or him. 请填好并预付一百元钱。 36．This is a receipt for paying in advance. Please keep it. 这是预付款收据，请收好。 37．Have you any vacant (spare) room in the hotel? 旅馆里有空余房间吗？ 38．Sorry, we have no vacant (spare) room for you. But I can remend ou to the Orient Hotel where you may get a spare room. 对不起，我们已经客满了。但是我可以介绍您去东方饭店，那里有空余的房间。 39．Good afternoon, my room number is 321. Any mail for me? 下午好！我的房号是321。有我的信吗？ 40．Yes. You have o letters and one telegram, also a message was left y a lady before one hour. 有的。您有两封信和一封电报，一小时前有一位小姐来电话留言给您。 41．I'll mail a letter to airmail. 我要寄一封航空信到美国。 42．How much do I have to pay for you? 我要付多少钱？ 43．A letter generally mails to America-Europe-Africa by airmail. First 0 grams is 20 yuan. 通常一封寄到美国、欧洲、非洲的航空信，20克收费20元。 Words and Expressions heating fee 供暖费 exclude vt.把……排除在外 reasonable a.价钱公道的，不贵的 fortnight n.十四日，两星期 procedure n.过程，步骤，程序 check－in procedure 住宿登记手续 registration n.登记，注册 deluxe suites 豪华套房 宾馆英语•在接待处 (2) 44．Yes, we do have a reservation for you. 对了，我们这儿是有您预订的房间。 45．Would you please fill out this form while I prepare your key card for ou? 请您把这份表填好，我同时就给您开出入证，好吗？ 46．What should I fill in under ROOM NUMBER? “房间号码”这一栏我该怎么填呢？ 47．I'll put in the room number for you later on. 过会儿我来给您填上房间号码。 48．You fot to put in the date of your departure. 您忘了填写离店日期了。 49．And here is your key, . Your room number is 1420. 给您房间的钥匙，布拉德利先生。您的房间号码是1420。 50．It is on the 14th floor and the daily rate is $90. 房间在14层，每天的房费是90美元。 51．Please make sure that you have it with you all the time. 请务必随时带着它。 52．My business negotiation has progressed much more slowly than I had expected. 我的业务谈判进行得比我原先预料的慢了许多。 53．I wonder if it is possible for me to extend my stay at this hotel for o days. 我想知道是否可以让我在这儿多呆两天。 54．I'll take a look at the hotel's booking situation. 我来查看一下本店房间的预订情况。 55．I'm glad that we'll be able to accept your extension re-quest. 很高兴我们有办法接受您延长住宿的要求。 56．But I'm afraid that it will be necessary for us to ask you to change rooms for the last o nights. 不过，恐怕最后两天我们得请您搬到别的房间去。 57．We have already let your room to another gentleman. 我们已经把您住的房间租给了另外一位先生。 58．That's no problem at all. 没问题。