酒店英语礼宾服务情景对话

酒店礼宾部英语情景对话

接待客人的英语对话如下：

情景一：客人刚从车上下来

A：代表酒店礼宾员，B：代表客人。

A：Good afternoon,welcome to Huatian Grand Hotel.下午好，欢迎来到华天大酒店。

B：Good afternoon.下午好。

A：I'm the concierge,Do you have laggage in the car?我是礼宾员，车上有您的行李吗？

B：Yes, one suitcase in the trunk.有的，后备箱有一个行李箱。

A：(Open the truck, taking out the laggage) Let me help you with your baggage. （此为动作：打开后备箱，拿出客人的行李）让我帮您提行李。

B：Thanks.谢谢。

A：Do you need Check-in?您是办理入住吗？

B：Yes.是的。

A：The reception desk is straight ahead,After you,please.接待处就在前面，请您先走。

小学英语对话课是整个小学英语教学的重要组成部分,主要内容以丰富的对话情境、简单的英语句型表达和课文相关的话题为主,主要目的是培养小学生初步运用英语语言进行交际的能力。我整理了入住酒店英语情景对话，欢迎阅读!

(A：Receptionist/the waitress B：Guest)

A: Good afternoon. Welcome to Qingdao Sea-view Garden Hotel. Can I help you, sir?

B: Well, I’m~~~ from `````. I’d like to check in, please.

A: All right. Do you have a reservation with us, sir?

B: Sorry, I didn’t book any room before. I would like to know which standard room do you have ?

A: Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need?

B ：what’s the price for standard double room?

A：oh，sir。the price for standard double room is 288 Yuan。

B: What! Why is so expensive?

A：yes，sir。Our hotel is an international 5-star chain hotel，and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC (air conditioner), free internet access and breakfast. Oh, excuse me ，the dinning room locates at 6th floor, between 7am to 9am.

B：OK， I know now。i’d like to check in a standard double room.

A: All right. how many days are you planning to stay?

B: oh, I want to stay here for 3 days.

A: one moment, please. Sir，please show your ID ，just like driver's license, passport or ID card。

B：here you are。

A：wait a moment ，please。

Could you please fill in the registration card?

B: Sure. Here it is. Is it all right?

A: Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. the check-out time is 1pm of forth day later。

B: Thank you.

A：you’re welcome。Good luck。

C=Front Office Clerk 前台服务员 G=Guest 顾客

C：Good afternoon. Welcome to XX hotel. May I help you?

下午好!欢迎光临 xx 酒店。能为您效劳吗?

G：Yes, I’d like to check-in,pleae.

我要登记住宿。

C：Certaily,sir. May I have your name ,please?

好的，先生。请问大名?

G：I’m Lawrence Brown.

我叫劳伦斯.布朗。

C：Do you have a reservation with us. Mr. Brown?

布朗先生，您预订了房间了吗?

G：Yes, from tonight.

是的，预订了。从今晚开始。

C：Just a moment please. I’ll check our reservation record. (After a while) Thank you for waiting, . Your reservation is for a twin from March 5th to 7th for three nights. Is that right?

请稍后，我检查一下预订记录。(过了一会儿)让您久等了，布朗先生。您预订了从 3 月 5 日到 7

日 3 个晚上的双床间，是这样的吗?

G：Exactly.

对。

C：Could you fill out the registration form, please?

请填写这张登记表好吗?

G：Fine(Fill the form)

好的(填写表格)

C：How would you like to make payment?

您打算如何付款呢?

G：By American Express Card.

用美国运通信用卡。

C：May I take a print of the card ,please?

请让我划印一下你的卡，好吗?

G：Sure, here you are.

好的，给你。

C：Thank you, Mr. Brown. Your room number is ’s on the 8th floor. A bellman will show you the room. Please enjoy your stay.

谢谢您，布朗先生。您的房间是 8 楼的 2809 好房，服务员会带您过去，希望您住得愉快。

YOU: Hello, My name is Dennis. I have a reservation.

HOTEL CLERK: Certainly, sir. (CHECKS THE RESERVATION SYSTEM) Yes, would you like a room facing the pool or the ocean?

YOU:. Is there a difference in price between the two?

HOTEL CLERK: Yes, the rooms that face the ocean are $100 per night, while the ones facing the pool are $80 per night.

YOU:. OK, I'll go with the one facing the ocean, please.

HOTEL CLERK: And you would like that for three nights, correct?

YOU:. Yes, that's right.

HOTEL CLERK: I'll have the porter bring up your bags.

YOU:. No, that's fine, I'll do it myself.

在小学英语教学中,教师不仅要教会学生对话的内容,还要将对话的技巧教授给学生,这样学生才能够更好地学习英语对话,提升英语成绩。我整理了关于酒店情景英语对话，欢迎阅读!

Dealing with leaving Procedure办理离店手续

Bell Captain (BC): This is the Bell Captain’s Desk. May I help you?

这里是礼宾台，有什么可以帮到您的吗?

Guest (G): I’m going to check out soon. Could you pick up my luggage, please? 我要退房了，你能上来拿行李吗?

BC: Certainly, sir. May I have your room number, please?

可以的，能告诉我您的房间号码吗?

G: Yes. It’s 2932. 。好的，2932房。

BC: Room will send a bellman immediately. Could you wait in your room, please?

2932房，我们会马上派一名行李员上去，您在房间里等，行吗?

Bellman (B): Good morning, sir. I’ve come for your bags.

早上好，先生，我是来帮您出行李的。

G: Thank you. Could you take these two suitcases, please? I’ll bring the shoulder bag with me.

谢谢，你帮我拿这两个行李箱好吗，我拿背包。

B: Certainly, sir. Two suitcases? 好的，两件行李箱是吗?

G: Yes. 是的。

B: Is there anything valuable or breakable in them?

里面是否有贵重物品或者易碎物品呢?

G: No. 没有。

B: This is your claim tag, sir. We will keep your bags at the Bell Captain’s Desk. Could you pick them up there, please?

这是您的行李标签，我们会将行李放在行李台。您到那儿取行李好吗?

G: Certainly. 好的。

B: Thank you, sir. 谢谢您。

C: Good morning. Can I help you?

G: Yes, I’d like to check out now .

C: Can I have your name and room number, please ?

G: John smith, room 1208 .

C: May I have your room key, please ?

G: Sure. Here you are.

C: Just a moment, please…..Mr. Smith . Here is your bill. Would you like to check it ?

G: I’m sorry . What’s the 20 Yuan for ?

C: That’s for the drinks you ordered from your room .

G: I see .

C: How would you like to make payment , Mr. Smith ?

G: I’d like to pay in cash .

C: That’ll be 2180 Yuan .

G: Here you are .

C: Here’s your change and receipt , Mr. Smith , I’ll send a bellman up to get your luggage.

G: Thank you .

C: You are welcome , Good-bye .

G：Hello? 旅客：喂?

C：Good evening,this is Cecilia Bi from the Finance Department. I m calling about your rent bill which has been outstanding since the first of the month. Normally your company wires us your rent payment on time, but for some reason we have not received this month s rent payment yet. I was concerned because starting on the th which is tomorrow, we will have to add interest charges accruing from the first of this month when the bill was due.

店员：晚上好，我是财务部的Cecilia Bi, 我想和您谈一下租金的事情，您的租金已于本月日起逾期未付了。通常你们公司都是按时电汇租金的，但是不知道是什么原因，我们还没有收到本月的租金。我很担心，因为超过明天即日，我们要增收从本月日开始的利息。

G：And what is the interest rate? 旅客请问利率是多少?

C： 店员：是。

G：Okay,thank you for callingI ll be down tomorrow to take care of it 旅客：好吧，谢谢你打电话来通知我。我明天下楼付租金。

酒店英语礼宾服务情景对话

接待客人的英语对话如下：

情景一：客人刚从车上下来

A：代表酒店礼宾员，B：代表客人。

A：Good afternoon,welcome to Huatian Grand Hotel.下午好，欢迎来到华天大酒店。

B：Good afternoon.下午好。

A：I'm the concierge,Do you have laggage in the car?我是礼宾员，车上有您的行李吗？

B：Yes, one suitcase in the trunk.有的，后备箱有一个行李箱。

A：(Open the truck, taking out the laggage) Let me help you with your baggage. （此为动作：打开后备箱，拿出客人的行李）让我帮您提行李。

B：Thanks.谢谢。

A：Do you need Check-in?您是办理入住吗？

B：Yes.是的。

A：The reception desk is straight ahead,After you,please.接待处就在前面，请您先走。

在小学英语教学中,教师不仅要教会学生对话的内容,还要将对话的技巧教授给学生,这样学生才能够更好地学习英语对话,提升英语成绩。我整理了关于酒店情景英语对话，欢迎阅读!

Dealing with leaving Procedure办理离店手续

Bell Captain (BC): This is the Bell Captain’s Desk. May I help you?

这里是礼宾台，有什么可以帮到您的吗?

Guest (G): I’m going to check out soon. Could you pick up my luggage, please? 我要退房了，你能上来拿行李吗?

BC: Certainly, sir. May I have your room number, please?

可以的，能告诉我您的房间号码吗?

G: Yes. It’s 2932. 。好的，2932房。

BC: Room will send a bellman immediately. Could you wait in your room, please?

2932房，我们会马上派一名行李员上去，您在房间里等，行吗?

Bellman (B): Good morning, sir. I’ve come for your bags.

早上好，先生，我是来帮您出行李的。

G: Thank you. Could you take these two suitcases, please? I’ll bring the shoulder bag with me.

谢谢，你帮我拿这两个行李箱好吗，我拿背包。

B: Certainly, sir. Two suitcases? 好的，两件行李箱是吗?

G: Yes. 是的。

B: Is there anything valuable or breakable in them?

里面是否有贵重物品或者易碎物品呢?

G: No. 没有。

B: This is your claim tag, sir. We will keep your bags at the Bell Captain’s Desk. Could you pick them up there, please?

这是您的行李标签，我们会将行李放在行李台。您到那儿取行李好吗?

G: Certainly. 好的。

B: Thank you, sir. 谢谢您。

C: Good morning. Can I help you?

G: Yes, I’d like to check out now .

C: Can I have your name and room number, please ?

G: John smith, room 1208 .

C: May I have your room key, please ?

G: Sure. Here you are.

C: Just a moment, please…..Mr. Smith . Here is your bill. Would you like to check it ?

G: I’m sorry . What’s the 20 Yuan for ?

C: That’s for the drinks you ordered from your room .

G: I see .

C: How would you like to make payment , Mr. Smith ?

G: I’d like to pay in cash .

C: That’ll be 2180 Yuan .

G: Here you are .

C: Here’s your change and receipt , Mr. Smith , I’ll send a bellman up to get your luggage.

G: Thank you .

C: You are welcome , Good-bye .

G：Hello? 旅客：喂?

C：Good evening,this is Cecilia Bi from the Finance Department. I m calling about your rent bill which has been outstanding since the first of the month. Normally your company wires us your rent payment on time, but for some reason we have not received this month s rent payment yet. I was concerned because starting on the th which is tomorrow, we will have to add interest charges accruing from the first of this month when the bill was due.

店员：晚上好，我是财务部的Cecilia Bi, 我想和您谈一下租金的事情，您的租金已于本月日起逾期未付了。通常你们公司都是按时电汇租金的，但是不知道是什么原因，我们还没有收到本月的租金。我很担心，因为超过明天即日，我们要增收从本月日开始的利息。

G：And what is the interest rate? 旅客请问利率是多少?

C： 店员：是。

G：Okay,thank you for callingI ll be down tomorrow to take care of it 旅客：好吧，谢谢你打电话来通知我。我明天下楼付租金。

情景教学就是要让学生爱学英语、乐学英语,从而不断培养学生学习英语的兴趣,使学生更主动、更积极地投身英语学习中。我整理了，欢迎阅读! 　　一 　　A：Receptionist/the waitress B：Guest 　　A: Good afternoon. Wele to Qingdao Sea-view Garden Hotel. Can I help you, sir? 　　B: Well, I’m~~~ from `````. I’d like to check in, please. 　　A: All right. Do you have a reservation with us, sir? 　　B: Sorry, I didn’t book any room before. I would like to know which standard room do you have ? 　　A: Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need? 　　B ：what’s the price for standard double room? 　　A：oh，sir。the price for standard double room is 288 Yuan。 　　B: What! Why is so expensive? 　　A：yes，sir。Our hotel is an international 5-star chain hotel，and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC air conditioner, free internet access and breakfast. Oh, excuse me ，the dinning room locates at 6th floor, between 7am to 9am. 　　B：OK， I know now。i’d like to check in a standard double room. 　　A: All right. how many days are you planning to stay? 　　B: oh, I want to stay here for 3 days. 　　A: one moment, please. Sir，please show your ID ，just like driver's license, passport or ID card。 　　B：here you are。 　　A：wait a moment ，please。 　　Could you please fill in the registration card? 　　B: Sure. Here it is. Is it all right? 　　A: Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. the check-out time is 1pm of forth day later。 　　B: Thank you. 　　A：you’re wele。Good luck。 　　二 　　B： Have you any vacantspare room in the hotel? 　　A：Sorry，we have no vacantspare room for you. But I canre mend you to theOrient Hotel where you may get as pare room. 　　B：That sounds very good!Can I book the plane tickettrain ticket，ship tickethere? 　　A：Please go to the CAAC office to book your plane you want to book your trainticket or ship ticket，you'd better go to the Shanghai International TravelService. 　　B： Could you tell me how many kinds of rooms do you have? 　　A：There are single rooms， double rooms， suites and deluxe suites in our hotel. Every roomis equipped with a bat hand a telephone. 　　B：Oh，I . 　　A：You are wele. 　　三 　　A：Receptionist B：Guest 　　B： I want a double room with a much aa day doyou charge? 　　A： It is a hundred yuan a day including heating fee but excluding service charge. 　　B：It's quite reasonable. 　　A：How long do you intend to stay in this hotel? 　　B：I shall leave in a fortnighthalf a month. 　　A：Have you got through with the check-in procedure? 　　B：Oh，yes，I'm going to fill in the form of registration right I book a single room formy friend before hand as he will arrive in Shanghai tomorrow morning? 　　A： is the form for you mind filling in this form and payhundred yuan in advance for him. 　　B：All right. This is one hundred yuan to pay for my reservation. 　　A：Thank is a receipt for paying in keep it.

礼宾部英文情景对话

在小学英语教学中,教师不仅要教会学生对话的内容,还要将对话的技巧教授给学生,这样学生才能够更好地学习英语对话,提升英语成绩。我整理了关于酒店情景英语对话，欢迎阅读!

Dealing with leaving Procedure办理离店手续

Bell Captain (BC): This is the Bell Captain’s Desk. May I help you?

这里是礼宾台，有什么可以帮到您的吗?

Guest (G): I’m going to check out soon. Could you pick up my luggage, please? 我要退房了，你能上来拿行李吗?

BC: Certainly, sir. May I have your room number, please?

可以的，能告诉我您的房间号码吗?

G: Yes. It’s 2932. 。好的，2932房。

BC: Room will send a bellman immediately. Could you wait in your room, please?

2932房，我们会马上派一名行李员上去，您在房间里等，行吗?

Bellman (B): Good morning, sir. I’ve come for your bags.

早上好，先生，我是来帮您出行李的。

G: Thank you. Could you take these two suitcases, please? I’ll bring the shoulder bag with me.

谢谢，你帮我拿这两个行李箱好吗，我拿背包。

B: Certainly, sir. Two suitcases? 好的，两件行李箱是吗?

G: Yes. 是的。

B: Is there anything valuable or breakable in them?

里面是否有贵重物品或者易碎物品呢?

G: No. 没有。

B: This is your claim tag, sir. We will keep your bags at the Bell Captain’s Desk. Could you pick them up there, please?

这是您的行李标签，我们会将行李放在行李台。您到那儿取行李好吗?

G: Certainly. 好的。

B: Thank you, sir. 谢谢您。

C: Good morning. Can I help you?

G: Yes, I’d like to check out now .

C: Can I have your name and room number, please ?

G: John smith, room 1208 .

C: May I have your room key, please ?

G: Sure. Here you are.

C: Just a moment, please…..Mr. Smith . Here is your bill. Would you like to check it ?

G: I’m sorry . What’s the 20 Yuan for ?

C: That’s for the drinks you ordered from your room .

G: I see .

C: How would you like to make payment , Mr. Smith ?

G: I’d like to pay in cash .

C: That’ll be 2180 Yuan .

G: Here you are .

C: Here’s your change and receipt , Mr. Smith , I’ll send a bellman up to get your luggage.

G: Thank you .

C: You are welcome , Good-bye .

G：Hello? 旅客：喂?

C：Good evening,this is Cecilia Bi from the Finance Department. I m calling about your rent bill which has been outstanding since the first of the month. Normally your company wires us your rent payment on time, but for some reason we have not received this month s rent payment yet. I was concerned because starting on the th which is tomorrow, we will have to add interest charges accruing from the first of this month when the bill was due.

店员：晚上好，我是财务部的Cecilia Bi, 我想和您谈一下租金的事情，您的租金已于本月日起逾期未付了。通常你们公司都是按时电汇租金的，但是不知道是什么原因，我们还没有收到本月的租金。我很担心，因为超过明天即日，我们要增收从本月日开始的利息。

G：And what is the interest rate? 旅客请问利率是多少?

C： 店员：是。

G：Okay,thank you for callingI ll be down tomorrow to take care of it 旅客：好吧，谢谢你打电话来通知我。我明天下楼付租金。

检查护照 Check Passport》常用句型Custom Officer：May I see your passport, please? Where are you staying?麻烦请给我你的护照。将在那儿住宿?Guest：Here is my passport / Here it is.这是我的护照。/I will stay at *** Hotel.【计划转机时在第三方签证国留宿】我将住在***饭店。/ I’m just passing through and get around.【转念想到转机城市作短暂观光】我只是过境而已,出去转转。Others其它:’s the purpose of your visit?旅行的目的为何?G:Just for sightseeing/travel.观光/旅行。 you have a return ticket to China?是否有回程机票?G:Yes, here it is.有的，这就是回程机票。 long will you be staying in the Maldives?预计在马尔代夫停留多久? G:** days.**天。 much money do you have with you?你随身携带多少现金?G:I have ** dollars.大约**元。(多于30美元) 行李遗失 Baggage Lost》常用句型Guest: I can’find my baggage. Could you please check it urgently?我找不到我的行李。是否可麻烦紧急查询?Staff: Please wait for a moment while we are investigating. Your claim tag, please?我们正在调查，请稍等一下.请出示一下行李票。Guest：Here it is. How soon will I find out?选择1/Staff: We’d like t you to make a lost baggage report. Would you come with me to the office? 必须填份行李遗失报告。请和我到办公室。Guest:Ok.(Finish) Where can I get my baggage? 我找不到我的行李。选择2/Staff: Could you describe your baggage?请描述你的行李。How many pieces of baggage have you lost? 你总共遗失了几件行李?Guest:*****(颜色§尺寸§特点§件数etc)Staff:Your contact way,please?Guest:*****(预定的酒店地址，停留天数，电话等) Please deliver the baggage to my hotel as soon as you’ve located it.一旦找到行李，请立即送到我停留的饭店。And your name?Staff:…… 海关申报 Customer Declare》常用句型C:Your passport and declaration card, please. Do you have anything to declare? 请出示护照和申报单。是否有任何东西需要申报?选择1/G:No, I don’t.没有。C: Please open your bag.请打开行李。What are these?这些东西是是什么?G：These are for my personal use.这些是我私人使用的东西。选择2/Yes, I have***.是的，我带了***。C: . Please give this declaration card to that officer at the exit.请拿上这张申请》注意事项入境：禁止携带武器、酒、毒品以及色情物品入境。进口酒精饮料需有正式执照禁止携带犬、猪及猪肉制品。携带私人宠物（禁止犬类）需获得特别许可。免税品：在马累国际机场内，只有出发大厅才有免税商店。候机大厅有专门出售电子商品、手表、相机、时装、酒精饮料、珠宝、烟草及其他物品的商店。》实用信息一般过关时，拿住以下这些表和护照(有效期在六个月以上)，就会给你30天旅游落地签证1)入境表Disembarkation Card/Arrival card2)出境表Embarkation Card/Departure card3)健康资讯Health information分别填好这三项，到了马累以后，出关的时候，他们的海关人员会要这个表，审查后会在上面盖个章，然后只把出境表给你，出境表大家一定要保存好，回来的时候要给海关的，不然会遇到麻烦。Sample举例:◎Departure Card(出境卡)(1)Full name as it appears in Passport(护照上的英文名字)Melody Zhou(2)Passport No(护照号码)G12345678(3)Nationality(国家)China(4)Sex □Male √Female (性别 Male:男 Female:女)(5)Number of persons traveling on this passport(此次旅游人数)1(6)Category & Last permit No Expiry Date 注：是给当地居民出境时填的◎Arrival Card(入境卡)(1)Full name as it appears in Passport(护照上的英文名字)Melody Zhou(2)Nationality(国家)China(3)Country of Birth(出生地)Shanghai(4)Date of Birth(出生年月日)(5)Passport No(护照号码)G12345678(6)Place of issue(护照发行地)Shanghai(7)Date of Expiry(护照到期日) 注：至少半年以上(8)Place of Residence(City/State/Country) (居住地)Shanghai/China(9)Number of persons traveling on this passport(此次旅游人数)1(10)Traveling on group tour □Yes √No (团体旅游么？)(11)Sex □Male √Female (性别 Male:男 Female:女)(12)Last place of Embarkation(入境之前到过的国家)(13)Next Destination(下一个目的地)(14)Mode of arrival Air√Flight No Mu5123………… Sea □ Ship’s name………………(抵达方式 飞机 □ 航班……………… 船 □ 船名……………………)　(15)Length of stay (days) (停留天数)6 days(16)Purpose of visit：Holiday√ Transit□ Employment□ Business□ Official □ Other………………□(旅游目的 度假□ 专机□ 工作□ 贸易□ 公务□ 其他……………□)(17)Address in Maldives(落脚处)Fullmoon Resort(18)Singature of the passport holder(护照持有者请签名)Melody Zhou(19)Category & Last permit No 20..Permit Expiry Date 是给当地居民入境时填的◎Health Information(健康资讯)Full name(Use block letters)(请用正体书写全名)Melody ZhouNationality(国家)China □Male √Female (性别 Male:男 Female:女)Passport No(护照号码)G12345678√Flight/□Vessel (班机或船)Place of Residence(City/State/Country) (居住地)Shanghai/ChinaAddress in Maldives(落脚处)Fullmoon ResortCountries visited in the past 14 days(最近14天曾到过的国家)Duration of Stay(停留时间)6 daysDate of Entry(入境日期)(签名)机场及旅游信息问询》实用信息马尔代夫旅游局专门设立了一个方便游客的资讯查询台，特别是自助旅游者或个人旅游者。资讯台的马尔代夫旅游局工作人员将为您提供有关马尔代夫、酒店和费率等的所有资讯, 且拨打马尔代夫当地的电话免费。1)如何找到资讯查询台Where is the tourist information? 旅游咨询中心在那里?2)如何去已经预定好的酒店1>机场交通(1)通往首都的渡轮提供从机场岛至首都的渡轮服务。特别的dhoni渡轮从机场码头驶向首都，每15分钟一班，午夜以后改为每30分钟一班。渡轮的价格在正常营业时间为每人1美元，午夜以后为每人2美元。由于机场岛在地理位置上与首都分隔，因此前往首都的唯一交通途径是海路。如果有需要，您可以按规定价格包租dhoni前往首都。您还可以在机场码头的候船处了解到更多详细信息。(2)空中交通Maldivian Air Taxi"和"Trans Maldivian Airway"特别提供前往大多数旅游景区的空中交通服务。2>酒店还会有驻机场接待柜台。》突发状况当由于其他原因造成抵达无地接：到资讯台寻求帮助Guest:How to get the hotel？（同时提供酒店或Ctrip的英文版订房确认单HOTEL VOUCHER）May I have a city map？如何到达这家酒店？是否可给我一份城市地图?通常Staff会先联系酒店---可能会带你去付费电话请直接致电携程. TOP场合：在酒店 　 入住Check in：在前台 （Time:1400）1）建议：一般酒店办理Check in时间为下午两点以后，请直接提供携程酒店确认单（hotel voucher）付押金即可入住。2）以下是前台常用词汇或交流时会有帮助的。deposit 押金 signature 签名credit card 信用卡 room key 房卡register 登记 passport 护照tips 小费3）寄存行李（Depositing Bags）：下午两点以前，您可让行李员（Bellman）将行李寄存在礼宾部（Concierge）》常用句型Guest: I’d like to leave this with you.我可以把行李寄放在这儿吗？Bellman:Certainly, ma’am/ there anything valuable or breakable in your bag?当然，您包里有易碎或贵重物品吗？G:No.没有B: Thank you, here is your tab No.*** 谢谢，这是您的行李牌。G: I see. Thank you.谢谢B: You’re welcome.不客气.就餐》常用句型： I have a menu,please？请给我菜单。2. What is the specialty of the restaurant？Could you recommend today’s popular dish ？I prefer something light/spicy. 餐厅招牌菜是什么？可以推荐一下餐厅的今日热卖菜吗？我 想 来 点 清 淡 些 /辣的. kind of drinks do you have？餐厅有些什么饮料？ you offer vegetarian dishes？ 餐厅是否有供应素食餐？’d like*****我想要一份*****。. do you like your steak？你的牛排要如何烹调？Guest: Well done (medium/rare),please全熟(五分熟/全生)。Hot words:热门词汇提供方式：a la carte 照菜单点/buffet 自助餐餐具：napkin 餐巾 soup spoon 汤匙 knife 餐刀 cup 杯子 glass 玻璃杯 mug马克杯 toothpick 牙签 fork 叉子 dish 碟 plate 盘 straw 吸管饮料：cocoa 可可 coffee mate 奶精 coffee 咖啡 tea bag 茶包 black tea 红茶ice water 冰水 mineral water 矿泉水 milk-shake 奶昔 honey 蜂蜜 orange juice 橘子汁调味品：tomato sauce 番茄酱 mustard 芥茉 salt 盐 sugar 糖 sour 酸 bitter 苦 soy sauce 酱油入住后，要求所需服务1）通常马尔代夫酒店都提供客房打扫、送餐服务、兑换外币、叫醒服务、礼宾服务、洗衣服务、Spa、潜水设备的租借、旅游服务咨询等。2）以下为交流时可能用到的词汇：Housekeeping 客房打扫（进房前，服务生的标准用语，请准备至少$1的小费放在枕边）In room dining 送餐服务Currency Exchange 外币兑换Morning call service 叫醒服务（在入住时，可直接要求或回房后打总机设定）》常用句型O: This is operator. May I help you?这里是总机，有什么可以帮您？G: Yes, I’d like to be woken up tomorrow morning。我想让你们明早叫醒我。O: Certainly,At what time? 当然，几点？G: At around *** .大约在***O: May I have you room number?您的房号？G: ***,please是***O: Yes, sir/ma’am. A Morning Call for room *** at ***. We will call at time, and anything else I can do for you? 是的，先生/小姐***要求****叫醒服务。我们将准时叫醒您，还有什么可以帮您？G: No thank you.没有，谢谢O: Hope you enjoy your stay.祝您入住愉快。Concierge Service 礼宾服务 （您可询问任何您感兴趣的话题，例如水上飞机/快艇时刻表或预订服务、短途旅游细节、潜水设备租赁）1>水上飞机/快艇时刻表或预订服务 the scheduled timetable of seaplane or speed boat and relative reservation detail(usually on-request)2>户外活动/短途旅游（outdoor activity/excursion）***半日列岛游（island hopping half day）***全天列岛游（island hopping full day）落日海豚之旅（sunset dolphin cruise）马累购物游（male’s shopping ferry/discover male）水上飞机摄影（photo flight by seaplane）黄昏海钓 (sunset fishing)夜晚海钓 (night fishing)浅滩浮潜 (sand bank snorkelling)3>潜水设备租赁 Diving equipment Leasing附注潜水装备 DIVE EQUIPMENT OR GEAR 面镜 MASK 近视镜片 OPTICAL LENS 游泳镜 GOGGLE 防雾剂 ANTI-FOG SPRAY 附喷头宽面型单一面镜 WIDE VIEW MASK 蛙鞋 FINS 面镜带 MASK STRAP 呼吸管 SNORKEL 扣环 BUCKLE BC用有快卸扣蛙鞋 STRAP FIN 套式蛙鞋 SHOES FIN 湿式防寒衣 WET SUIT 干式防寒衣 DRY SUIT 水母衣 DIVE SKIN 潜水背心 VEST 防滑鞋 BOOTS 脚底 SOLES 手套 GLOVE 止滑 NON-SLIP 重装备行李箱 GEAR BAG 调节器 REGULATORS 备用调节器 OCTOPUS 或称章鱼式二级头一级头 FIRST STAGE 二级头 SECOND STAGE 咬嘴 MOUTH PIECES 高压管 HIGH PRESSURE TUBE 低压管 LOW PRESSURE TUBE 可调节二级头 ADJUSTABLE SECOND STAGE 浮潜救生衣 SNORKELING VEST 浮力调整器 BUOYANCY COMPENSATOR 简称BC丹 DENIER BC 布料质级数 分420丹 840丹 1000丹等D型调整扣环 D-ADJUSTABLE BUCKLE BC肩头上充气 INFLATE 排气 DEFLATE 配重带 WEIGHTS BELT 潜水刀 KNIFE 救援线转轮 RESCUE WIRE REEL 洞穴沉船用空压机 AIR COMPRESSOR 背包 BACK PACK 潜水手电筒 DIVE LIGHT 备用气瓶 SPARE AIR TANK (PONY BOTTLE) 硅胶面镜 SILICONE MASK 黑胶面镜 RUBBER MASK 引导绳 REFERENCE LINE 减压舱 RECOMPRESSION CHAMBER 腕上型指北针 WRIST COMPASS 备用小灯 BACK-UP LIGHT 纯氧 OXYGEN 潜水日志 LOG BOOK 空气瓶 AIR TANK (CYLINDER) 哨子 WHISTLE 空气枪 AIR GUN 水中写字板 PLATE 卤素灯 HALOGEN LIGHT 防水盒 HOUSING 相机硬壳行李箱 PHOTO CASE 数字相机 DIGITAL CAMERA 微距镜头 MICRO LENS 广角镜头 WIDE LENS 自由焦距镜头 FREE ZOOM LENS 备用小气瓶转换头 SPARE AIR ADAPTER 二级头排水按钮 PURGE BUTTON 背架 BACK PACK 潜水帽 HOOD 潜水计算机表 DIVE COMPUTER 水中推进器 UNDERWATER VEHICLE 气瓶底座 TANK BOOT 配重止滑片 KEEPER 求生浮力棒 SURVIVAL FLOAT 水中搜索返回装置 SEEKER OR NEVER LOST SETS 蜂鸣器 ALERT Laudary Service 洗衣服务离店：Check-out(Time:12:00)》常用句型： me. We’re leaving today. I’d like to pay our bills now.劳驾。我们今天要离去了。我希望现在就把账结清。2. Staff：Have you used any hotel non-free charge services this morning, Mr.***?***先生，今天早晨您是否用过旅馆服务设施，或在旅馆餐厅用过早餐？Guest:Yes, I just use the mini bar to drink some water, but I didn’t use any services.是的，我使用过小冰箱的瓶装水，但是我没有使用过任何付费服务设施。 bills 签单赞赏别人当为您提供满意服务：1）You look great today.（你今天看上去很棒。）【每天都可以用!】2）Well done！（你干得非常好。）【国际最通用的表扬!】3）I’m very pleased with your work.（我对你的工作非常满意。）【正式、真诚的赞扬！】4）You have a good sense of humor.（你真幽默。）5）This is really a nice place.（这真是个好地方！）【随口就说、但效果很好的表扬！

接待客人的英语对话如下：

情景一：客人刚从车上下来

A：代表酒店礼宾员，B：代表客人。

A：Good afternoon,welcome to Huatian Grand Hotel.下午好，欢迎来到华天大酒店。

B：Good afternoon.下午好。

A：I'm the concierge,Do you have laggage in the car?我是礼宾员，车上有您的行李吗？

B：Yes, one suitcase in the trunk.有的，后备箱有一个行李箱。

A：(Open the truck, taking out the laggage) Let me help you with your baggage. （此为动作：打开后备箱，拿出客人的行李）让我帮您提行李。

B：Thanks.谢谢。

A：Do you need Check-in?您是办理入住吗？

B：Yes.是的。

A：The reception desk is straight ahead,After you,please.接待处就在前面，请您先走。

说实话 只能多听听力练习 多读英语 读英语不求快 只求发音要准 也要扩大自己的词汇量 要不然你听到的单词不知道什么意思那也没用。★呵呵，你不妨去测测

酒店礼宾部常用英语对话

在小学英语教学中,教师不仅要教会学生对话的内容,还要将对话的技巧教授给学生,这样学生才能够更好地学习英语对话,提升英语成绩。我整理了关于酒店情景英语对话，欢迎阅读!

Dealing with leaving Procedure办理离店手续

Bell Captain (BC): This is the Bell Captain’s Desk. May I help you?

这里是礼宾台，有什么可以帮到您的吗?

Guest (G): I’m going to check out soon. Could you pick up my luggage, please? 我要退房了，你能上来拿行李吗?

BC: Certainly, sir. May I have your room number, please?

可以的，能告诉我您的房间号码吗?

G: Yes. It’s 2932. 。好的，2932房。

BC: Room will send a bellman immediately. Could you wait in your room, please?

2932房，我们会马上派一名行李员上去，您在房间里等，行吗?

Bellman (B): Good morning, sir. I’ve come for your bags.

早上好，先生，我是来帮您出行李的。

G: Thank you. Could you take these two suitcases, please? I’ll bring the shoulder bag with me.

谢谢，你帮我拿这两个行李箱好吗，我拿背包。

B: Certainly, sir. Two suitcases? 好的，两件行李箱是吗?

G: Yes. 是的。

B: Is there anything valuable or breakable in them?

里面是否有贵重物品或者易碎物品呢?

G: No. 没有。

B: This is your claim tag, sir. We will keep your bags at the Bell Captain’s Desk. Could you pick them up there, please?

这是您的行李标签，我们会将行李放在行李台。您到那儿取行李好吗?

G: Certainly. 好的。

B: Thank you, sir. 谢谢您。

C: Good morning. Can I help you?

G: Yes, I’d like to check out now .

C: Can I have your name and room number, please ?

G: John smith, room 1208 .

C: May I have your room key, please ?

G: Sure. Here you are.

C: Just a moment, please…..Mr. Smith . Here is your bill. Would you like to check it ?

G: I’m sorry . What’s the 20 Yuan for ?

C: That’s for the drinks you ordered from your room .

G: I see .

C: How would you like to make payment , Mr. Smith ?

G: I’d like to pay in cash .

C: That’ll be 2180 Yuan .

G: Here you are .

C: Here’s your change and receipt , Mr. Smith , I’ll send a bellman up to get your luggage.

G: Thank you .

C: You are welcome , Good-bye .

G：Hello? 旅客：喂?

C：Good evening,this is Cecilia Bi from the Finance Department. I m calling about your rent bill which has been outstanding since the first of the month. Normally your company wires us your rent payment on time, but for some reason we have not received this month s rent payment yet. I was concerned because starting on the th which is tomorrow, we will have to add interest charges accruing from the first of this month when the bill was due.

店员：晚上好，我是财务部的Cecilia Bi, 我想和您谈一下租金的事情，您的租金已于本月日起逾期未付了。通常你们公司都是按时电汇租金的，但是不知道是什么原因，我们还没有收到本月的租金。我很担心，因为超过明天即日，我们要增收从本月日开始的利息。

G：And what is the interest rate? 旅客请问利率是多少?

C： 店员：是。

G：Okay,thank you for callingI ll be down tomorrow to take care of it 旅客：好吧，谢谢你打电话来通知我。我明天下楼付租金。

情景教学就是要让学生爱学英语、乐学英语,从而不断培养学生学习英语的兴趣,使学生更主动、更积极地投身英语学习中。我整理了关于酒店接待的英语对话，欢迎阅读!

(A：Receptionist/the waitress B：Guest)

A: Good afternoon. Welcome to Qingdao Sea-view Garden Hotel. Can I help you, sir?

B: Well, I’m~~~ from `````. I’d like to check in, please.

A: All right. Do you have a reservation with us, sir?

B: Sorry, I didn’t book any room before. I would like to know which standard room do you have ?

A: Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need?

B ：what’s the price for standard double room?

A：oh，sir。the price for standard double room is 288 Yuan。

B: What! Why is so expensive?

A：yes，sir。Our hotel is an international 5-star chain hotel，and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC (air conditioner), free internet access and breakfast. Oh, excuse me ，the dinning room locates at 6th floor, between 7am to 9am.

B：OK， I know now。i’d like to check in a standard double room.

A: All right. how many days are you planning to stay?

B: oh, I want to stay here for 3 days.

A: one moment, please. Sir，please show your ID ，just like driver's license, passport or ID card。

B：here you are。

A：wait a moment ，please。

Could you please fill in the registration card?

B: Sure. Here it is. Is it all right?

A: Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. the check-out time is 1pm of forth day later。

B: Thank you.

A：you’re welcome。Good luck。

B： Have you any vacant(spare) room in the hotel?

A：Sorry，we have no vacant(spare) room for you. But I canre commend you to theOrient Hotel where you may get as pare room.

B：That sounds very good!Can I book the plane ticket(train ticket，ship ticket)here?

A：Please go to the CAAC office to book your plane you want to book your trainticket or ship ticket，you'd better go to the Shanghai International TravelService.

B： Could you tell me how many kinds of rooms do you have?

A：There are single rooms， double rooms， suites and deluxe suites in our hotel. Every roomis equipped with a bat hand a telephone.

B：Oh，I .

A：You are welcome.

(A：Receptionist B：Guest)

B： I want a double room with a much aa day doyou charge?

A： It is a hundred yuan a day including heating fee but excluding service charge.

B：It's quite reasonable.

A：How long do you intend to stay in this hotel?

B：I shall leave in a fortnight(half a month).

A：Have you got through with the check-in procedure?

B：Oh，yes，I'm going to fill in the form of registration right I book a single room formy friend before hand as he will arrive in Shanghai tomorrow morning?

A： is the form for you mind filling in this form and payhundred yuan in advance for him.

B：All right. This is one hundred yuan to pay for my reservation.

A：Thank is a receipt for paying in keep it.

对话教学作为一种新型而有效的教学方式,主张教师和学生应具有对话心态,坚持对话原则,学生在互动交流与沟通合作中学习、使用英语,有效实现学生英语交际能力的锻炼与培养。我整理了酒店常用英语对话短文，欢迎阅读!　　酒店常用英语对话短文篇一 　　Guiding the Guest to Their Rooms 引客进房 　　Floor Attendant (FA): (Smiling) Good afternoon, sir and madam. Did you have a nice trip? 下午好，先生女士，您们旅途愉快吗? 　　Mr. Bellow (B): Yes, thanks. 是的，谢谢。 　　FA: Welcome to the ninth floor. I’m the floor attendant. Just let me know if there is anything I can do for you. 　　欢迎到9楼，我是楼层服务员。如果有什么需要，请告诉我。 　　B: Where is Room 908, please? 908房在哪儿呢? 　　FA: Ah, Mr. and Mrs. Bellow. Would you care to step this way, please? It is along here. 　　BELLOW先生、夫人，请走好，沿着这儿走就可以了。 　　Mrs. Bellow(M):Oh, how do you know our name? 　　你是怎么会知道我们的名字? 　　FA: It was on the arrival list for room we are. May I have your key, please? Let me open the door for you. 　　您们的名字在908房的预抵名单上，把房间的钥匙给我好吗?我帮您们开门。 　　B: Here it is. 在这。 　　FA (Knocks at the door first, opens it, and precedes the guests into the room and turns on the light) This way, please.(先敲门，然后引领客人进房间并开灯)这边请。 　　B: Thank you. When will our baggage arrive? 　　谢谢，我们的行李什么时候送上来? 　　FA: Your suitcases will be here shortly. The bellman is handling them. 　　您们的行李马上就送上来了。行李员正在处理当中。 　　B: Very well(Looking around the room.) 非常好(环视房间) 　　FA: How do you like this room? 您觉得这房间怎么样呢? 　　M: Oh, it looks comfortable and cozy. We like it very much. 　　看起来很舒适。我们很喜欢。 　　FA: (Drawing the curtains aside) The room is facing south and commands a good view of the Huangpu River. 　　(把窗帘拉开)这房间朝南并面对着黄浦江，景色很好。 　　M: Yes, how lovely it is! 是的，真的很美! 　　FA:(Handing the room key to Mr. Bellow) Here is your key, Mr. Bellow.(把房间钥匙交给BELLOW先生)这是您的钥匙。 　　酒店常用英语对话短文篇二 　　Making a Reservation 预订客房 　　Reservationist(R): Good afternoon. What can I do for you? 　　下午好，我能帮您什么吗? 　　Client (C) : Good afternoon. I’m calling from Beijing Foreign Trade Company. Is it possible for me to have a suite? 　　下午好，这里是北京外贸公司，我想订一间套房，有吗? 　　R: Certainly, can you give me your name please, sir? 　　有的，先生，可以告诉我您的名字吗? 　　C: West, W-E-S-T. 　　R: Thank you, Mr. West. But by the way, how long will you stay here? 　　谢谢，WEST先生。请问你要住多久呢? 　　C: I’ll stay here for quite a long time. 　　我将会住很长一段时间的。 　　R: I’m glad you will be staying at our hotel for a long time. 　　很高兴你将会在我们酒店长住。 　　C: How much is the suite, please? 　　请问套房多少钱呢? 　　R: Your suite is 320 yuan (RMB) per day. 　　您订的套房一天是320元。 　　C: Does that include attendance? 　　有包括服务费吗? 　　R:Three hundred and twenty yuan a day, service included. 　　320元一天，包含服务费。 　　C: Meals included? 　　餐费有包含在内吗? 　　R: Meals are extra, not included. 　　餐费是另外算的，不包含在内。 　　C: What services come with that? 　　都还有些其他的什么服务吗? 　　R: For three hundred and twenty yuan a day, you will have one bedroom with air-conditioning, a sitting room, a bathroom, a colour TV set, a telephone and a major international newspaper delivered to your room every day. 　　您的房间有一间带空调的卧室，一间客厅，一间浴室，一台彩电，一部电话并且每天都有主要的国际新闻报送到您的房间。 　　C: Do I have to pay in advance? 　　我需要提前预付吗? 　　R: Yes, you may pay half of it. The account will be settled later. 　　要的，您需要先预付一半，稍后会设定一个帐户。 　　C: On which floor is the suite? 　　套房在几楼呢? 　　R: We have reserved two suites for you to choose. One is on the first floor, the other on the thirteenth floor. Both of them have a bathroom and face to the south. 　　我们提供两个套房供您选择。一个是在一楼，另一个是在十三楼。两个套房都带浴室并且都是朝南的。 　　C: What’s the difference between them? 　　它们之间有什么不同呢? 　　R: The conditions and the prices are the same. No difference.。 　　条件和价格都是一样的，没什么不同。 　　C: Which is quiet? I want a quiet one. I hate noise at night. 　　哪一间更安静? 　　R: The one on the thirteenth floor is very quiet. The room number is 1316. 　　三楼的那一间是非常安静的。房间号是1316。 　　C: I think I’ll take the one on the thirteenth floor.。 　　我想我还是订三楼的那一间吧。 　　R: OK. And your arrival and departure dates? 　　好的，那您抵店和离店的日期是? 　　C: I don’t know, but it could be seventeen to twenty days. 　　不知道，但是大概会住17至20天吧。 　　R: Then we can only confirm a room from the 10th to the 27th. I’m afraid we won’t be able to guarantee you the room after the 27th. 　　那我们只能确认一个房间给您，从10号至27号，恐怕我们不能保证27号之后有房间给您了。 　　C: What if there isn’t any room then? 　　是不是那之后都没有房间了? 　　R: Don’t worry, sir, We can either put you on a waiting list or find you a room in a nearby hotel. 　　不要急，先生，我们也可以将您列在等候名单上或者在最近的地方为您找一家酒店。 　　C: Fine, thank you. Good-bye. 　　好的，谢谢，再见。 　　酒店常用英语对话短文篇三 　　C: Good morning. Can I help you? 　　G: Yes, I’d like to check out now . 　　C: Can I have your name and room number, please ? 　　G: John smith, room 1208 . 　　C: May I have your room key, please ? 　　G: Sure. Here you are. 　　C: Just a moment, please…..Mr. Smith . Here is your bill. Would you like to check it ? 　　G: I’m sorry . What’s the 20 Yuan for ? 　　C: That’s for the drinks you ordered from your room . 　　G: I see . 　　C: How would you like to make payment , Mr. Smith ? 　　G: I’d like to pay in cash . 　　C: That’ll be 2180 Yuan . 　　G: Here you are . 　　C: Here’s your change and receipt , Mr. Smith , I’ll send a bellman up to get your luggage. 　　G: Thank you . 　　C: You are welcome , Good-bye .

接外宾去酒店英语情景对话

情景教学就是要让学生爱学英语、乐学英语,从而不断培养学生学习英语的兴趣,使学生更主动、更积极地投身英语学习中。我整理了，欢迎阅读! 　　一 　　A：Receptionist/the waitress B：Guest 　　A: Good afternoon. Wele to Qingdao Sea-view Garden Hotel. Can I help you, sir? 　　B: Well, I’m~~~ from `````. I’d like to check in, please. 　　A: All right. Do you have a reservation with us, sir? 　　B: Sorry, I didn’t book any room before. I would like to know which standard room do you have ? 　　A: Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need? 　　B ：what’s the price for standard double room? 　　A：oh，sir。the price for standard double room is 288 Yuan。 　　B: What! Why is so expensive? 　　A：yes，sir。Our hotel is an international 5-star chain hotel，and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC air conditioner, free internet access and breakfast. Oh, excuse me ，the dinning room locates at 6th floor, between 7am to 9am. 　　B：OK， I know now。i’d like to check in a standard double room. 　　A: All right. how many days are you planning to stay? 　　B: oh, I want to stay here for 3 days. 　　A: one moment, please. Sir，please show your ID ，just like driver's license, passport or ID card。 　　B：here you are。 　　A：wait a moment ，please。 　　Could you please fill in the registration card? 　　B: Sure. Here it is. Is it all right? 　　A: Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. the check-out time is 1pm of forth day later。 　　B: Thank you. 　　A：you’re wele。Good luck。 　　二 　　B： Have you any vacantspare room in the hotel? 　　A：Sorry，we have no vacantspare room for you. But I canre mend you to theOrient Hotel where you may get as pare room. 　　B：That sounds very good!Can I book the plane tickettrain ticket，ship tickethere? 　　A：Please go to the CAAC office to book your plane you want to book your trainticket or ship ticket，you'd better go to the Shanghai International TravelService. 　　B： Could you tell me how many kinds of rooms do you have? 　　A：There are single rooms， double rooms， suites and deluxe suites in our hotel. Every roomis equipped with a bat hand a telephone. 　　B：Oh，I . 　　A：You are wele. 　　三 　　A：Receptionist B：Guest 　　B： I want a double room with a much aa day doyou charge? 　　A： It is a hundred yuan a day including heating fee but excluding service charge. 　　B：It's quite reasonable. 　　A：How long do you intend to stay in this hotel? 　　B：I shall leave in a fortnighthalf a month. 　　A：Have you got through with the check-in procedure? 　　B：Oh，yes，I'm going to fill in the form of registration right I book a single room formy friend before hand as he will arrive in Shanghai tomorrow morning? 　　A： is the form for you mind filling in this form and payhundred yuan in advance for him. 　　B：All right. This is one hundred yuan to pay for my reservation. 　　A：Thank is a receipt for paying in keep it.

英语教学中利用情景对话的方式,能有效地把创设情景和小组活动结合起来对学生进行口语训练,能激发学生的学习兴趣。我整理了酒店英文情景对话，欢迎阅读! 　　酒店英文情景对话篇一 　　R: 　　Good afternoon,Sir and i help you? 　　下午好，先生夫人，需要我帮忙吗? 　　G: 　　Good afternoon,i'm Jack wife and i have just 'd like to have a room at your hotel for tonight. 　　下午好，我是杰克威尔逊。我和我的妻子刚刚抵达我们需要今晚在旅店住一晚 　　R: 　　Wele to our you made any reservations? 　　欢迎来到我们旅馆，你有预约吗? 　　G: 　　I'm afraid you arrange a twin-bed room with a bath for us? 　　恐怕没有。你能安排一个可以洗澡的双人床房间吗? 　　R: 　　Wait a moment,please...Oh,Room 1111 is available,which mands a good view of Huangpu River. 　　请等一下。。。哦，可以用1111室，它临黄浦江的景色 　　G: 　　Great,l'll take much do you charge? 　　太好了，我定了，多少钱? 　　R: 　　RMB 720 Yuan 　　720元 　　G: 　　OK 　　好的 　　R: 　　Please show me your passports and fill in this registration form. 　　请让我看看你的护照，并填写登记表。 　　G: 　　I'll take care of it. 　　我会搞定的。 　　R: 　　Thank you please pay RMB 1500 Yuan as deposit? 　　谢谢您。需要付1500元。 　　G: 　　Here you are 　　给你 　　R: 　　 is the receipt,key and the room card to Room bellman will show you up with your hope you'll enjoy your stay with us. 　　谢谢您。这是收据，这是1111房间的钥匙和房卡。侍者将带您和您的行李去你的房间。我希望您能在这里过得愉快。 　　G: 　　That's very kind of you. 　　谢谢。 　　酒店英文情景对话篇二 　　R: 　　Good is the Tour Leader,please? 　　早上好，请问谁是领队? 　　G: 　　It's me. 　　我 　　R: 　　How do you do?My name is to our 'd like to reconfirm the schedule for the period of your stay. 　　你好，我叫莉莉。欢迎来我们旅馆。我想确认一下您的入住安排计划表。 　　G: 　　I see. 　　我知道了 　　R: 　　Is there any change in the number of your group? 　　有没有在你的人数发生变化? 　　G: 　　No 　　没有 　　R: 　　Very good, check-out time is at 9:00 tomorrow there been any change in your schedule? 　　非常好，先生。您的退房时间是明天九点，有没有在你的日程安排明天上午9:00变更? 　　G: 　　'd like to change to 9:30. 　　是的。我想改到九点半 　　R: 　　9: will arrange a morning call at 8:00 that be fine? 　　9：30.当然，我们将安排早上八点的呼叫，你看可以吗? 　　G: 　　That's you. 　　好的，谢谢 　　R: 　　Could you place your bags in front of your room doors by 9:00 bellman will pick them there be anything else? 　　请问您能在早上九点钟将您的行李房门前吗?行李员会过来取,是否还有其他的需要吗? 　　G: 　　No，that's all. 　　不，就这些 　　R: 　　If there's any change, could you tell the Front desk,please? 　　如果有需要的话请您告诉前台，好吗? 　　G: 　　 you 　　好的，谢谢 　　R: 　　Thank your stay. 　　谢谢，希望您在这儿过的愉快。 　　酒店英文情景对话篇三 　　R: 　　Good evening, i help you? 　　晚上好，先生。需要我帮忙吗? 　　G: 　　Yes,i booked a double room here for name is Peter Wilson. 　　是的，我预定了一个今晚的双人房。名叫皮特威尔逊 　　R: 　　Where was it made? 　　在哪儿订的? 　　G: 　　It was made about two weeks ago through our travel agent at home,International Tours,California. 　　两个星期前我们通过国际旅行社，加利福尼亚州。 　　R: 　　Just a moment,'ll check our reservation record again...Thank you for waiting,'m afraid we have no record of any reservation made by International Tours in your name. 　　请稍后，我检查下我们的预定记录...让您久等了，很抱歉我们没有您在国际旅游社的任何预订记录。 　　G: 　　That's you have any vacancies? 　　太奇怪了。等等，你这还有空缺吗? 　　R: 　　I'm very sorry sir,but our rooms are fully booked. 　　我很抱歉，先生，但我们的房间都订满了 　　G: 　　It's too bad!Where am i going to find a room at this time of day? 　　这太糟糕了!这时候我在哪里去找住的呢? 　　R: 　　Shall i find another hotel for you? 　　需要我为您找一个酒店吗? 　　G: 　　Yes,please. 　　好的 　　R: 　　I'll book you a hotel in this area, a moment,please. 　　我将帮你检视附近的酒店，先生。请稍等。

Goodmorningsir,welcometoourhotel先生早上好，欢迎光临本酒店whatcanIdoforyou?我能为您做什么呢Didyoumakeareservation?您有预定吗Doyouliketocheckinnow?您想现在就办理入住手续吗MayIhaveyourpassport?我能看下您的护照吗Wouldyoupleasesignhere?请您在这签字Thisisyourpassportandroomcard.这是您的护照和房卡Ourbellboywillshowyoutheway.我们的行李员会带您入房的AndwhatelseIcandoforyou?还有其他我能帮上忙的吗Wishyouhaveagoodtime祝您住店愉快