酒店常用十句英语

酒店客服常用英语十句

1、 Good morning/afternoon/evening, sir/madam. 早上/下午/晚上好，先生/女士。2、 Good night. 晚安。3、 Have a good time! 祝您过得愉快！4、 Wish you a most pleasant stay in our hotel. 愿您在我们酒店过得愉快！5、 I’m sorry. 对不起，很抱歉。6、 Excuse me. 打扰一下，对不起。7、 Sorry to have kept you waiting. 对不起，让您久等了。8、 Just a moment, please. 请稍等一下。9、 I apologize for this. 我为此道歉。10、 Can I help you. 我能帮您吗？11、 It’s very kind of you. 您真客气。12、 Thank you. 谢谢您。13、 You are welcome. 不用谢。14、 I am at your service. 乐意为您效劳。15、 Turn left/right. 往左/右转。16、 This way, please. 请这边走。17、 It’s on the second floor. 在二楼。18、 Happy birthday! 生日快乐！ Happy New Year! 新年快乐！ Merry Christmas! 圣诞快乐！19、 May I come in? 我可以进来吗？20、 May I know your room number and name? 我能知道您的房间号码和姓名吗？总 台基本句型一、预订服务Good morning. This is Room reservation. May I help you? 早上好，客房预订处，我能为您做什么？What kind of room would you like to reserve ?您想订哪种类型的房间?A single room or a double room ? 要单人间还是双人房间？For which dates do you want to book the rooms ?您想订哪几天的房间呢？What time will you be arriving? 您将在何时到达？May I know your name ? 您能告诉我您的名字吗？How long will you be staying? 您将要住多久？I’d like to confirm your reservation.我要确认一下您的预订。I’ll check the room availability.我查查客房预订情况。You should pay a deposit of US$1000 beforehand .您应预期付1000美元的定金。There is a 10 per cent discount .10%的折扣。二、接待服务What kind of room would you be prefer?您要什么样的房间？Have you got a booking?您预订了吗？A single room or a double room?要单人间还是双人房间？A double room costs 368 Yuan per night . 双人房的房价是每晚368元。Breakfast is also included.早餐也包括在内。May I see your passport? 我能看一下您的护照吗？Could you fill in this form, please? 请您填一下这张登记表好吗？This is your room card and room key?这是您的房卡和房间钥匙。Could you sign your name, please?请您签一下名，好吗？If you leave after 6:00 , you’ll have to pay the full account.晚上六点以后退房,按全天收费计算.You’ll have to register individually, please.请你们分开登记。How would you like to pay , sir , in cash or by credit card ?先生，请问您是用现金付款还是用信用卡付账？I feel terribly sorry . this is the busiest season and all kinds of rooms are fully booked.非常抱歉，这个季节人多，各种房间都订满了。Do you know which unit is responsible for the reception?您知道您是由哪个单位负责接待的吗？Could you keep your room key until you check out ?请您在住宿期间自己保管钥匙，直到结帐离开。三、收银服务Here is your bill . It’s 2000 Yuan in all.这是您的账单。总共2000元。How would you like to pay , sir , in cash or by credit card ?先生，请问您是用现金付款还是用信用卡付账？Please check it and sign here.请核对一下，在这里签个字。I will write out a receipt for you .我给您开一张收据。May I check the details for you , please?我能为您核对账单上的详细内容吗？Do you have any charges for this morning?您今天是否挂帐用酒店的服务?We’ll have to charge you $10 extra.我们要向您额外收10美元。 Did you make any phone calls from room, sir?先生，您从房间打过电话吗？ Excuse me , sir , but I don’t think that will be enough.先生，对不起，我认为钱数不够。I am sorry ,sir ,there has been an error in your bill .Please wait a minute while I correct it .对不起，先生，您的帐单算错了。请稍候，我马上把它改过来。 Is your baggage down yet, sir ? Could you check out after your baggage have been brought down, please?先生，您的行李拿下来了吗？能请您在行李拿下来后再结帐吗？Sorry , your credit card has been stopped paying . According to the regulations of bank, it must be cancelled.对不起,您的信用卡已经止付。根据银行规定要取消。四、兑换外币The rates of exchange are on the board there .今天的兑换牌价在那里的牌子上。How much would you like to change?您要换多少？It’s Yuan RMB for one US dollar?1美元兑换元人民币。 情景对话一、 Check in 1. C : Good afternoon , sir . Welcome to our hotel . May I help you ?G: Yes. I booked a room one week ago .C: May I have your name please , sir ?G: John : Just a moment , sir . While I look through out list. Yes , We do have a reservation for you , Mr. Smith. A city view single room with bath . You’ve paid 2000 Yuan RMB as a deposit . Is that correct ?G: That’s it .C: Would you please fill in this registration card , sir ?G: Sure . Here you are. I think I’ve filled in everything correctly .C: Let me see …Name , address, nationality, forwarding address , passport number , signature and date of departure . Oh , here , sir . You forget to fill in the date of departure. May I fill it in for you ? You are leaving on…G: October : May I see your passport , please ? Thank you ,sir. Now everything is in order . And here is your key . Mr. Smith . Your room number is 1107. It’s on the 11th floor and your room rate is 500 RMB per night . Here is your key card with all the information on your booking, the hotel services and the hotel rules and regulations on it. Please make sure that you have it with you all the time. You need to show it when you sign for your meals and drinks in the restaurants and the bars. G: Yes, I’ll keep it with care , thank you .C: I hope you enjoy yours stay with . C: Good afternoon, madam. Can I help you?G: Good afternoon, I want a single room, please .C: Have you made a reservation?G: No, I haven’t. C: How long do you want to stay?G: Three : I’ll see what we have, madam. Oh, yes. I can offer you a room on the eight : : May I see your passport?G: Of course. Here you : Thank you. Madam. Could you fill in this form, please?G: Yes. Here it : Thank you, Here is your key. It’s Room 808 on the eight : Thank you very much. Good night.二、 Check out 1. C: Good morning. Can I help you?G: Yes. I would like to check out. Could I have my bill. Please?C: Certainly, sir, May I know your name and your room number, please ?G: Dennis black, Room : All right. Here is your bill, Mr. Black. The total is 1800 : The figure seems : How would you like to pay, Mr. Black , in cash or by credit card ?G: In cash. Here is the money. C: Thank you, Mr. Black . Just a moment, please , I’ll write out a receipt for you .2．C: Good morning. Can I help you? G: Yes, I’d like to check out now . C: Can I have your name and room number, please ? G: John smith, room 1208 . C: May I have your room key, please ? G: Sure. Here you are. C: Just a moment, please…..Mr. Smith . Here is your bill. Would you like to check it ? G: I’m sorry . What’s the 20 Yuan for ? C: That’s for the drinks you ordered from your room . G: I see . C: How would you like to make payment , Mr. Smith ? G: I’d like to pay in cash . C: That’ll be 2180 Yuan . G: Here you are . C: Here’s your change and receipt , Mr. Smith , I’ll send a bellman up to get your luggage. G: Thank you . C: You are welcome , Good-bye . 三、 Reservation1. C: Good morning . This is room reservation . May I help you ?G: Yes , I’d like to book a room , please . C: Fine , For which date ?G: For Oct. 1st . C: For how many nights ?G: Two : A single room or a double room ?G: A double room .C: Could you give me your name , please ?G: Mr. John Cook . C: May I have your telephone number , please ?G: C: What time do you expect to arrive , sir ?G: At about .C: Fine , Mr. Jone Cook , a double room for Oct .1st and 2nd .G: That is right . Good-bye .C: Good-bye and we are looking forward to seeing you .2. C: Good morning . Room reservation . Can I help you ?G: I’d like to make a reservation .C: When for ?G: For Sept .9th .C: For how long ?G: About a week .C: Could you hold the line , please ? I’ll check….Thank you for waiting , sir . I’m afraid our hotel is fully booked on those days .G: That’s all right .C: We’re very sorry , sir . We hope you understand . 礼 宾 部基本句型May I take your luggage for you?我来帮您拿行李，好吗？Just a moment ,please . I’ll bring a luggage cart.请稍等一下，我去推一辆行李车来。Don’t worry , sir . Your luggage will be sent up at once .先生，别担心，您的行李很快就会送上去的。When you check out , please call number 32 and we’ll help you with your luggage immediately.如果您要离店，请打电话32，我们会马上帮您运送行李的。How many pieces of luggage do you have?请问您有几件行李？Two suitcases and one bag . Is that right?两只箱子和一个包，对吗？I’ll show you to the Front Desk.. This way please.让我带您去总台，请走这边。Is there anything valuable or breakable in your bag?您包里有贵重或易碎物品吗？May I have your room key , please.请把您房间的钥匙给我好吗？Most taxi drivers do not speak English . It is helpful if you have your destination written in Chinese.大多数出租车司机都不会英语，把您要去的目的地用中文写下来，会给您不少帮助。When you return to the hotel, please show this hotel card to the taxi driver.当您要返回酒店时，请向出租车司机出示一下酒店名片。According to regulation, we don’t accept food , combustible , valuable and breakable objects.根据规定，食品、易燃品、贵重物品和易碎品都不给予保管。Is this the correct number of bags?您的行李数目对吗？

英语口语 频道为网友整理的《酒店服务英语常用句》，供大家参考学习。 section 1 01客房预订 making a reservation. 1 i need to make a resevation for this weekend. 2 do you have any room available for friday. 3 i need a room for Thursday . 4 i need to see if you have a room available for the night? 5 i"d like to reserve a room in your hotel. 6 i"d like to reserve two rooms for my friends. 7 is there a room available tonight? 8 do i pay in advance? 9 that"s fine . i"ll take it. 10 do you have a room? 11 i want to stay for 2 days. 12 i like to stay here for 3 nights. section 1 - 02 1 can i help you? 2 may i help you? 3 what can i do for you? 4 ROOM RESERVATIONS(客房预订部), May I help you? 5 certainly. 6 may i have your name? 7 may i have your phone number? 8 may i have your name and your initials? 9 how do you spell it? 10 We"ll be expecting you next Tuesday. 12 we are glad to accept your booking. 13 thank you for calling us. section1- 03 询问日期及人数 1 from which date? 2 at what time will you arrive? 3 what time will you be arriving? 4 from which date and for how many nights? 5 are you with a company? 6 how long do you intend to stay? 7 for how many nights? 8 how many guests will there be in your party? 9 which date will there be? 11 how many people are there in your party? 12 one moment please, sir. yes, we can confirm 10 double rooms for 34 days. section1-04询问对房间的选择 1 which kind of room would you prefer? 2 what kind of room do you want? 4 with bath or without? 5 would you like a closed circuit(闭路电视) TV in the room? 6 i"m afraid we have no triple rooms, but we can put an extra bed into one of our double room. would that suit you? 7 if this is not possible , would you mind a joining room instead? 8 we have double rooms at 100 dollors and 150 dollors, which would you prefer? 9 the room is very sunny and comfortable. section1-05 对房间的要求 1 i want a quiet room. 2 do you have an inexpensive room? 3 do you have a better room? 4 do you have a cheaper room? 5 do you have a biger room? 6 do you have a room with a nice of view? 7 please give me a less expensive room. 8 i like a room with a bath. 9 i like a room with a shower. 10 is there a TV-set? 11 is hot water available any time? 12 may i see the room? 13 i like a room with a very large bed. section1-06 对房间的要求2 1 we will take two smoking connecting room. 我们需要2个可以抽烟的相邻的房间. 2 i want a cheap room with harbor view. 3 do you have a sea view or a mountain view? 4 have you got a vacant room on the fifth floor? 5 i want a room on the higher floor. 6 i want a room on the lower floor. 7 i want a twin room on fourth floor. 8 have you got a Studio Room, becuase i have to work there. 9 i like a Junior Suite 12 a Presidential Suite 13 i like a double room with two bath(s?). section1-07 关于房间价格 1 how much is the room please? 2 would you tell me the rate per night for a single room with a bath. 3 how much is a double with a bath , please? 4 hou much do you charge a day? 5 by the way, is that a special way for a good preservation(?) ? 6 we are for 10 percent discount for good presevation(?), sir. 7 the 60 dollors include the telephone, a major international newspaper. 8 for 70 dollors we will provide you with a telephone in the mini bar. 9 what"s of price do you prefer? 10 services isn"t included in the room rate. section1-08 关于房间价格2 1 a double room with a bath at the moment with the rate between 50 dollors and 70 dollors. 2 there"s the minimum price for off season stage淡季 and the maximum price for peak season旺季 3 that depend on what season is it. 4 it"s 15 dollars for a single tax extra. 5 is it include tax and service charge? 含税和服务费吗? 6 do you need a deposit(押金,保证金)? 7 there is 20 percent discount. 8 it is about 45 dollors a day including heating fee取暖费 but excluding service charge. 9 we serve breakfast every morning. 10 the charge include only bed and breakfast. 此项收费只包含床位费和早餐费. section1-09 请来电人稍等 1 just a minute ,please. 2 one moment ,please. 3 cloud you please hold on? 4 wait a minute. 5 hold on ,please. 6 could you please hold the line? 7 would you mind waiting? 8 could you hold a little longer? 9 would you mind waiting for a few moment? 10 hello, are you still on the line? 11 hand on,please. 12 could you hold on a minute? section1-10 查看是否有空房2 we do have a vacant seat(空房) for those day. 3 well, you can have a room on Wednesday. 4 there is a single room available for you. 5 there is not suite available on May 8th. 6 we don"t have any room available for that week. 7 we don"t have any single room available , would you mind a double room instead? 8 do you mind sharing a room with other people? 9 i suggest you make a reservation now, because there"s a special discount. 10 the only room available at the moment is a suite. 11 you can have room 309.

你问这些做什么？要去吗

英语口语 频道为网友整理的《酒店客房服务英语口语常用句型》，供大家参考学习。 B=行李服务员(Bellman) C=服务员 (Clerk) H=客房服务员(Housekeeping) G=客人(Guest) BC=领班(Bell Captain) 1Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you? 您好,总台/餐厅/康乐中心/总机(我能为您做些什么?) 2May I have your name/room number, please? 您可以告诉我您的姓名/房号吗? 3One moment, please. 请您稍候。 4Thank you for waiting. 您久等了. 5 Sorry to keep you waiting. 不起让您久等了. 6 Do you speak Chinese/English? 请问您讲中文/英文吗? 7 Do you have a reservation? 请问您有预订吗? 8Show me your passport or identification, please. 请出示一下您的护照或证件。 9 How would you like to pay? In cash or by credit card? 您用什么方式付款，是用现金还是信用卡? 10 please show me your credit card. 请出示您的信用卡. 11 Please sign here. 请在这儿签字。 12 Here is your charge please. 这是找您的零钱。 13 This way, please. 这边请。 14 Follow me, please. 请跟我来。 15 After you, please. 您先请。 16 Hope you enjoy your stay! 希望您在这里过得愉快! 17Hope you have a good trip! 祝您旅途愉快! 18Have a nice day1 祝您一天愉快! 19Here you are. 给您。 20 Not at all. 没关系。 21Pardon? 请您再重复一遍,好吗? 22Hold on, please. 请别挂电话。 23 The lift/toilet is over there. 电梯/洗手间在那边。 24Banquet Hall is on the second floor. 宴会厅在二楼。 25 The Conference Center is just a cross the street. 会议中心在马路对面。 26Do you have a reservation? 请问您有预定吗? 27How many people, please? 请问您们是几位? 28 What kind of room do you want? 请问您需要哪种房间? 29A single/twin room/suite is￥1200 per day. 单间/标准间/套间每天是1200元。 30 Breakfast is included in the price. 早餐已包含在房费中。 31The local call is free，please press 9 before. 市话是免费的，请先拨9。 32Check out time is before 2:00pm.. 退房时间是下午2点以前。 33 Do you need a morning call? 请问您需要叫早服务吗? 34Check out, please? 请问是结账吗? 35please show me your room card and your receipt. 请出示您的房卡和收据。 36 Housekeeping, may come in? (客房)服务员,我可以进来吗? 37 May I clean your room now? 我可以现在打扫房间吗? 38 This is a hair-dryer you need. 这是您需要的吹风机. 39If you need any help, please redial (1111) four ones. 如果您需要帮助,请拔1111。 40 Here’s your table. 这是您的座位。 41What would you like to drink? 请问您喝点什么饮料? 42 Small or large? 您需要大份还是小份? 43 Anything else? 您还需要别的吗? 44Let me repeat your order, please. 我给您重复一下菜单吧。 45Hope you enjoy your meal. 祝您用餐愉快! 46The total is￥38. 总消费是38元。 47Please write the invoice payer. 请写一下您的发票付款单位。 48 Please keep your charge and invoice. 请收好您的零钱和发票。 49 Do you need a taxi? 请问您需要出租车吗? 50May I take your luggage, please? 我帮您拿行李好吗? 51 Where are you to going, please? 请问您要去哪里? 52Welcome to our hotel next time. 欢迎您再次光临我们的酒店。 53Taking a guest to the room带领客人至客房 柜台服务例句 To the Front Desk.带客人到柜台 B: Good evening, Ms. Welcome to China-trust Hotel.小姐，晚安。欢迎光临中信酒店。 G: Thank you.谢谢你。 B: How many pieces of luggage do you have?请问您有多少件行李? G: Just this three.只有这3件。 B: Two suitcases and one bag. Is that right?2个旅行箱和1个手提皮包，这样对吗? G: Yes. That’s all.对，就这些了。 B: I’ll show you to the Front Desk. This way, please. I’ll put your bags by the post over there. 我来带您到柜台，这边请。我先将您的行李放在柱子旁边。 G: I see, thanks.我知道了，谢谢。 B: A bellman will show you to your room when you have finished checking-in. 当您办好住宿登记时，行李服务员会带您到房间。 G: OK. Fine. 好极了。 B: Please enjoy your stay.祝您住宿愉快。

酒店常用十句英语

Daily Service 日常服务酒店日常英语对话（一）-（Knocking at the door.）-（敲门.）-May I come in？-我可以进来吗？-Come in,please.-请进.-Please don't come in.-请不要进来.-Just a moment(a minute),please.-请稍等一下.酒店日常英语对话（二）-I'm sorry to disturb you.May I clean the room,sir？-对不起打扰你了，我来打扫一下房间好吗？-All right.Come in,please.-好的，请进来.-Please clean it when I am out.-我马上要出去，请等一会儿打扫.-May I change the water of the thermos now？-我现在可以换水吗？-Yes,please.-请换吧.酒店日常英语对话（三）-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups？-下午我有几位朋友来访，请给加些热水瓶和茶杯.-Well,we'll send tea into the room when the visitors come.-好，客人来访我们会端茶进来的.-By the way,is there any mail for me？-顺便一下，有我的邮件吗？-No.If there is,I'll give it to you in time.-没有.如果有的话，我会及时给你送来的.酒店日常英语对话（四）-Why did you come in without my permission？-你为什么没经我允许就进来了？-It's my negligence.I beg your pardon.-我疏忽了，请你原谅.-I come and make the bed.Shall I do it now or later？-我来做夜床，你看是现在做还是等会儿做？-Since you have come,you may do it now？-既然来了，现在就做吧.-Here's your clean laundry.you'd better check it.-衣服洗好了，请您过目.酒店日常英语对话（五）-I am collecting the fee of the long distance call.-我来收长途电话费.-This is the bill for the room rent of half a day.-这是补半天房金的帐单.-Here is a telegram for you.-这儿有一封你的电报.-Why is it unsealed？-它怎么被拆开了？-Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver.-因为电报封面没有收报人姓名，服务台为了查对姓名而拆开的.酒店日常英语对话（六）-Have you lost anything today,sir？-先生，你今天丢过什么东西吗？-Yes,a wallet.I'm looking for it now.-丢了一只皮夹子，我正在找呢.-What is there in the wallet？-皮夹子里有些什么？-My daughter's photo and some money.-有一张我女儿的照片，还有一些钱.-Look,is this wallet yours？-看，这只皮夹子是不是你的？-Yes,it's mine.Thank you ever so much.-是我的，太感谢你了.酒店日常英语对话（七）-I want to borrow China Daily of these days.-我要看这几天的《中国日报》.-Please get some copise of China Pictorial for me.-请拿几份《中国日报》给我.-Please bring some chairs for me.-请拿几把椅子来.-Please get me some soap.-卫生间的肥皂要添了.-The slippers are wornout.Change them for me,please.-拖鞋坏了，请给换一双.-Get a hot-water bottle,please.-请拿一只热水瓶给我.-I feel a bit cold when I sleep.Please get me a blanket.-我睡得有点冷，请给我加一条毯子.-I need another pillow.-我需要加一只枕头.酒店日常英语对话（八）-All right,I'll get it for you right away.-好的，我就去拿.-Just a moment,I'll do it right now.-请稍等一下，我马上给你办好.-Excuse me.-对不起.-I am sorry.-很抱歉.-I beg your pardon.-请你原谅.-Pardon me for interrupting.-对不起打扰你们了.-Please excuse me for coming so late.-请原谅我来迟了.-I'm sorry I was so careless.-很抱歉我太粗心了.。

2008-4-8 4:56:00 文：lutian2007 ■ 服务台常用词汇 management 经营、管理 market price 市价 cashier's desk 兑换处 coin 硬币 accounting desk 帐务处 check_out time 退房时间 voucher 证件 price list 价目表 check, cheque 支票 sign （动）签字 interest 利息 form 表格reservation 预订 reception desk 接待处 tip 小费 reservation desk 预订处 luggage office 行李房 …per thousand 千分之… spare （形）多余的 postpone （动）延期 cancel （动）取消 traveller's cheque 旅行支票 pay （动）付款 fill （动）填写administration 管理、经营 note 纸币 registration desk 入宿登记处 lobby 前厅 luggage rack 行李架 visit card 名片 identification card 身份证 rate of exchange 兑换率 conversion rate 换算率 charge （动）收费 bill 帐单 change money 换钱procedure 手续、程序 information desk 问询处 luggage label 行李标签 overbooking 超额订房 …per cent 百分之… reasonable （形）合理的 cash （动）兑换 keep （动）保留、保存 bank draft 汇票 accept （动）接受 procedure fee 手续费 fill in the form 填表 ■ 电讯服务 operator 电话员 house phone 内部电话 special line 专线 dial a number 拨号码 hold the line 别挂电话 can't put somebody through 接不通 ordinary telegram 普通电话receiver 听筒 city phone 城市电话 telephone number 电话号码 replace the phone 挂上电话 Line, please. 请接外线。

The line is busy(engaged) 占线。 send a telegram(cable) 发电报long distance 长途电话 telephone directory 电话簿 call somebody up 打电话给某人 can't hear somebody 听不见 can't get through 打不通 inland telegram 国内电报 ordinary mail 平信switchboard 交换台 central exchange 电话总局 The connection is bad. 听不清。

express telegram 加快电报 special despatch 专电 registered fee 挂号邮资 postcard 明信片 ■ 客房设备、用品 escalator 自动楼梯 bookshelf 书架 ground floor （英）底，层，一楼 cabinet 橱柜 switch 开关 venetian blind 百叶窗帘 curtain 窗帘 wastebasket 字纸篓tea trolley 活动茶几 night table 床头柜 first floor （英）二楼，（美）一楼 folding screen 屏风 hanger 挂钩 plug 插头 wall_plate 壁上挂盘 Chinese painting 国画elevator, lift 电梯 drawer 抽屉 second floor （英）三楼，（美）二楼 spring 弹簧 cushion 靠垫，垫子 socket 插座，插口 sitting_room 起居室 voltage 电压floor 楼层，地板 carpentry （总称）木器 tea table 茶几 bedclothes 床上用品 quilt 被子 mattress 床垫 thermos 热水瓶 transformer 变压器。

1) Good morning (afternoon ,evening),sir (madam).早上好（下午、晚上好），好，先生（夫人）

2) How do you do? (-- how do you do ？)您好！

3) Hello (or hi )！您好！

4) How is everything (with you )?

（您的）一切都好吗？

5) How are you getting on ( or along ) these days ？这几天过得怎么样？

6) How are you ? (- Fine ,thank you .and you？ )您的身体好吗？

7) Glad (nice ) to see you .

见到您很高兴。

8) Welcome to our hotel.

欢迎到我们的酒店来！

9) It's nice to meet you again , Mr. Johnson .再次见到您太好了，约翰逊先生。

10) Good –bye.(or bye-bye)再见！

11) Good night.晚安（晚间告别用）

12) Have a good rest.祝您休息好！

13) See you later (tomorrow).

以后（明天）见！

14) Hope to see you again soon.

希望不久再见到您！

15) Have a good time.

祝您过得愉快！

16) We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！

17) Please don't leave anything behind.请不要遗忘你的东西。

18) Mind (or watch) your step!

请走好！

19) We wish you a pleasant journey.

祝您旅途愉快！

20) Have a nice trip！一路平安！

21) All the best！万事如意。

酒店日常英语口语如下： 1 Welcome to our hotel！ 欢迎光临（我们酒店）。

2 Welcome, sir/madam！ 欢迎光临。 3 Good morning/afternoon/evening。

早上/下午/晚上好！ 4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you？ 您好，总台/餐厅/康乐中心/总机（我能为您做些什么？） 5 Tarime Petroleum Hotel, May I help you？ 您好，塔里木石油酒店（我能为您做些什么？） 6 May I have your name/room number, please？ 您可以告诉我您的姓名/房号吗？ 7 One moment, please。 请您稍候。

8 Thanks！ 谢谢您！ 9 My pleasure！ 不用客气！ 10 Thank you for waiting。 您久等了。

11 Sorry to keep you waiting。 不起让您久等了。

12 Do you speak Chinese/English？ 请问您讲中文/英文吗？ 13 Do you have a reservation？ 请问您有预订吗？ 14 Show me your passport or identification, please。 请出示一下您的护照或证件。

15 How would you like to pay? In cash or by credit card？ 您用什么方式付款，是用现金还是信用卡？ 16 please show me your credit card。 请出示您的信用卡。

17 Please sign here。 请在这儿签字。

18 Here is your charge please。 这是找您的零钱。

19 This way, please。 这边请。

20 Follow me, please。 请跟我来。

21 After you, please。 您先请。

22 Hope you enjoy your stay！ 希望您在这里过得愉快！ 23 Hope you have a good trip！ 祝您旅途愉快！ 24 Good luck！ 祝您好运！ 25 Have a nice day1 祝您一天愉快！ 26 Here you are。 给您。

27 Sorry 。 对不起。

28 Not at all。 没关系。

29 Of course。 当然可以。

30 Pardon？ 请您再重复一遍，好吗？ 31 No problem。 没问题。

32 Excuse me。 对不起，打扰一下。

33 Hold on, please。 请别挂电话。

34 Goodbye/Bye-bye！ 再见！ 35 The lift/toilet is over there。 电梯/洗手间在那边。

36 Banquet Hall is on the second floor。 宴会厅在二楼。

37 The Conference Center is just a cross the street。 会议中心在马路对面。

38 Do you have a reservation？ 请问您有预定吗？ 39 How many people, please？ 请问您们是几位？ 40 What kind of room do you want？ 请问您需要哪种房间？ 41 A single/twin room/suite is￥1200 per day。 单间/标准间/套间每天是1200元。

42 Breakfast is included in the price。 早餐已包含在房费中。

43 The local call is free,please press 9 before。 市话是免费的，请先拨9。

44 Check out time is before 2:00pm。

退房时间是下午2点以前。 45 Do you need a morning call？ 请问您需要叫早服务吗？ 46 Check out, please？ 请问是结账吗？ 47 please show me your room card and your receipt。

请出示您的房卡和收据。 48 Housekeeping, may come in？ （客房）服务员，我可以进来吗？ 49 May I clean your room now？ 我可以现在打扫房间吗？ 50 This is a hair-dryer you need。

这是您需要的吹风机。 51 If you need any help, please redial (1111) four ones。

如果您需要帮助，请拔1111。 52 Good nights！ 晚安！ 53 Here's your table。

这是您的座位。 54 What would you like to drink？ 请问您喝点什么饮料？ 55 Small or large？ 您需要大份还是小份？ 56 Anything else？ 您还需要别的吗？ 57 Let me repeat your order, please。

我给您重复一下菜单吧。 58 Hope you enjoy your meal。

祝您用餐愉快！ 59 The total is￥38。 总消费是38元。

60 Please write the invoice payer。 请写一下您的发票付款单位。

61 Please keep your charge and invoice。 请收好您的零钱和发票。

62 Do you need a taxi？ 请问您需要出租车吗？ 63 May I take your luggage, please？ 我帮您拿行李好吗？ 64 Where are you to going, please？ 请问您要去哪里？ 65 Welcome to our hotel next time。

酒店英语口语在快餐厅里中常见词汇有：

要一个汉堡和一杯冰茶。

I'd like a hamburger and an iced tea. *iced tea因为发音相同，有时也可写成ice tea。

May I have two hot dogs, please?/ May I have two hot dogs, please？ （我要两个热狗。）

Anything else？ （还要别的吗？）

Two hot dogs, please.请加蕃茄酱和芥末。呵呵不是很多啊，我在恩京学习的酒店英语口语，之前我想竞聘3星大酒店学习的酒店英语口语，恩京是朋友推荐的，恩京实行电话教学，学习、工作忙也不怕，能随时随地进行电话学习，我这高中毕业的水平都能学，呵呵何况你呢！祝你学习好，顺利！

Restaurant and Pub 餐馆酒吧73. Air conditioned 空调开放 Daily specials 每日特色菜 Drinks purchased are for taken away only. 饮料仅供外卖 Eat in or take away 店内吃或外卖 Please ask to taste. 欢迎品尝 Take away service available. 提供外卖 Today's special/Today's specialties 今日特色菜 Try our summer range of food.品尝夏季各种食品 Wines & spirits 红酒白酒 Do not touch the exhibits/s. 勿触摸展品/物品 No tipping. 不收小费The Relentless Pursuit of Perfection追求完美永无止境Enjoy Coca-Cola.(Coca-Cola) 请喝可口可乐。

（可口可乐） Fresh-up with Seven-up.(Seven-up) 提神醒脑，喝七喜。（七喜）。

Daily Service 日常服务 -（Knocking at the door.）-（敲门。）

-May I come in？-我可以进来吗？ -Come in,please.-请进。 -Please don't come in.-请不要进来。

-Just a moment(a minute),please.-请稍等一下。 -I'm sorry to disturb you.May I clean the room,sir？-对不起打扰你了，我来打扫一下房间好吗？ -All right.Come in,please.-好的，请进来。

-Please clean it when I am out.-我马上要出去，请等一会儿打扫。 -May I change the water of the thermos now？-我现在可以换水吗？ -Yes,please.-请换吧。

-Some of my friends will come and see me this afternoon.Will you please give me some more hot bottles and tea cups？ -下午我有几位朋友来访，请给加些热水瓶和茶杯。 -Well,we'll send tea into the room when the visitors come. -好，客人来访我们会端茶进来的。

-By the way,is there any mail for me？-顺便一下，有我的邮件吗？ -No.If there is,I'll give it to you in time.-没有。如果有的话，我会及时给你送来的。

-Why did you come in without my permission？-你为什么没经我允许就进来了？ -It's my negligence.I beg your pardon.-我疏忽了，请你原谅。 -I come and make the bed.Shall I do it now or later？-我来做夜床，你看是现在做还是等会儿做？ -Since you have come,you may do it now？-既然来了，现在就做吧。

-Here's your clean laundry.you'd better check it.-衣服洗好了，请您过目。 -I am collecting the fee of the long distance call.-我来收长途电话费。

-This is the bill for the room rent of half a day.-这是补半天房金的帐单。 -Here is a telegram for you.-这儿有一封你的电报。

-Why is it unsealed？-它怎么被拆开了？ -Because there is no name of the receiver on the envelope,therefore the clerk unsealed it in order to find out the name of the receiver. -因为电报封面没有收报人姓名，服务台为了查对姓名而拆开的。 -Have you lost anything today,sir？-先生，你今天丢过什么东西吗？ -Yes,a wallet.I'm looking for it now.-丢了一只皮夹子，我正在找呢。

-What is there in the wallet？-皮夹子里有些什么？ -My daughter's photo and some money.-有一张我女儿的照片，还有一些钱。 -Look,is this wallet yours？-看，这只皮夹子是不是你的？ -Yes,it's mine.Thank you ever so much.-是我的，太感谢你了。

-I want to borrow China Daily of these days.-我要看这几天的《中国日报》。 -Please get some copise of China Pictorial for me.-请拿几份《中国日报》给我。

-Please bring some chairs for me.-请拿几把椅子来。 -Please get me some soap.-卫生间的肥皂要添了。

-The slippers are wornout.Change them for me,please.-拖鞋坏了，请给换一双。 -Get a hot-water bottle,please.-请拿一只热水瓶给我。

-I feel a bit cold when I sleep.Please get me a blanket.-我睡得有点冷，请给我加一条毯子。 -I need another pillow.-我需要加一只枕头。

-All right,I'll get it for you right away.-好的，我就去拿。 -Just a moment,I'll do it right now.-请稍等一下，我马上给你办好。

-Excuse me.-对不起。 -I am sorry.-很抱歉。

-I beg your pardon.-请你原谅。 -Pardon me for interrupting.-对不起打扰你们了。

-Please excuse me for coming so late.-请原谅我来迟了。 -I'm sorry I was so careless.-很抱歉我太粗心了。

Welcome to our hotel. 欢迎到我们的酒店来We wish you a pleasant stay in our hotel.愿您在我们饭店过得愉快！ Please don’t leave anything behind.请不要遗忘你的东西。 Mind (or watch) your step! 请走好！We wish you a pleasant journey。祝您旅途愉快！At your service.乐意为您效劳。 Sorry to have kept you waiting. 对不起，让您久等了。 Sorry to interrupt you. 对不起，打扰了。 Let’s forget it.算了吧！ Don’t worry about it别担心。 I beg your pardon?(or Pardon?) 对不起，请再说一遍好吗？As you wish(or like) 随您的便。 I’m sorry, that’s not allowed. 对不起，这是不允许的。What kind of room would you like (or prefer)?您希望要什么样的房间？ Do you want a single room or a double room? 你想要单人房还是双人房？ Would you like a room with bath or shower? 您想要浴缸的还是淋浴的房间？ How long do you plan to stay here?你打算住多久？ For how many nights 你要住几个晚上？ How many people are there in your party?你们一起有几个人？ I can book you a single room with shower for the 26th. 我可以为您在26日订一个带淋浴的单人间。 还有很多 这事我选的 比较常用的那些

wo persons sometimes discover a friend by the admiration which both entertain for a

随着社会的发展，英语已成为个人甚至一个国家发展的重要工具，每个人都希望说一口流利的英文。我精心收集了关于酒店常用英语句子，供大家欣赏学习!

关于酒店常用英语句子精选

1、Good morning ，sir(madam)

早上好，先生(小姐)

2、Good afternoon ，ladies and gentlemen

下午好，女士们，先生们。

3、Good evening ，miss Price

晚上好，普莱丝小姐。

4、How are you today ，Mr Brown ?

你今天好吗?布朗先生。

5、I‘m quite well ，thank you.

我很好，谢谢你。

6、Hs good to see you again ，sir(madam)

再次见到你真高兴，先生(小姐)

7、Nice to meet you ，sir.

见到你真高兴，先生。

Titles(称呼)

8、Are you Mrs.Best?

你是贝丝特夫人吗?

9、You must be professor Ford.

你一定是福特教授。

10、May I know your name，sir(madam)?

我可以知道你的名字吗?先生(小姐)。

11、Here‘s a letter for you ，Dr white.

怀特医生，这儿有你的一封信。

12、you‘re wanted on the phone，Captain Smith.

史密斯船长，有你的电话。

13、Welcome to our hotel， miss Henry.

欢迎来到我们酒店，享利小姐。

14、May I be of service to you，Mr Baker ?

我能为你服务吗?贝克先生?

15、Can I help you， Ms Blake?

我能帮你吗?布雷克小姐?

16、Would you take the seat ，young lady ?

请坐，小姐，

Offering Help 主动提出帮助

17、May I help you ?

18、Can I help you?

我能帮你吗?

19、What can I do for you ?

我能为你作什么?

20、 May I take your ba for you?

我可以为你拿你的手提包吗?

1、 May I help you with your suitcase?

我能帮你拿你的箱子吗?

2、 Would you like me to call a taxi for you ?

你需要我为你叫一辆出租车吗?

3、 Thank you very much.

非常感谢

4、 Thanks for the trouble .

麻烦你了

5、 It‘svry kind of you?

你真是太好了

6、 No，thanks.

不用了，谢谢!

Answers to Thanks对感谢语的应答

7、 You‘re welcome.

欢迎你

8、 Not at all.

不用谢

9、 That‘s all right.

没关系

10 Don‘t mention it.

11、 It‘s my plcasurc.

这是我的荣幸

Expressing welcome 表示欢迎

12、 Welcome ，sir(madam)。

欢迎光临，先生(小姐)

11、 Welcome to our hotel ，sir (madam)。

欢迎光临我们酒店，先生(小姐)

14、 Welcome to our western restaurant.

欢迎来我们西餐厅

15、We‘re glad to have you here.

我们很高兴你来到之儿

16、I‘m always at your service ，sir (madam)。

随时为你效劳，先生(小姐)。

Apologies 表示道歉

17、I‘m sorry，sir (madam)。

对不起，先生(小姐)。

18、I‘m very sorry.

非常抱歉。

19、I‘m sorry to trouble you.

对不起打扰你了。

40、I‘m sorry to have taken so much of your time.

对不起占用你太多时间了。

Welcome to our hotel,sir(madam).

欢迎光临我们酒店，先生(小姐)

Would you please complete this registration form?

请您填写一下这张登记表，好吗?

Could you please put your nationality there，sir?

先生，请将您的国籍写在这。

Could you sign your name，please?

请您签一下名，好吗?

May I see your passport，please?

我可以看看您的护照吗?

Would you please fill out this form while I prepare your key card for you?

请您把这份表填好，我同时就给您开出入证，好吗?

Here is your key，hope you enjoy your stay in our hotel.

这是您的钥匙，祝您住店愉快。

Could you keep your room key until you check out?

请您在住店期间自己保管钥匙，直到离店。

The porter will take your luggage and show you the way.

行李员会为您提行李，并为您领路。

Our check-in time is 12 noon，I’m afraid we have no vacant rooms now. would you mind waiting until then?

我们登记入住的时间是中午12点，恐怕现在没有空房，烦请您等到那是好吗?

Unfortunately，we are fully booked for tonight，would you like me to get you a room in another hotel?

很抱歉，我们今晚的房间已全部订满，我帮您联系另外一家酒店，好吗?

酒店客房服务员常用英语

英语口语 频道为网友整理的《酒店客房服务英语口语常用句型》，供大家参考学习。 B=行李服务员(Bellman) C=服务员 (Clerk) H=客房服务员(Housekeeping) G=客人(Guest) BC=领班(Bell Captain) 1Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you? 您好,总台/餐厅/康乐中心/总机(我能为您做些什么?) 2May I have your name/room number, please? 您可以告诉我您的姓名/房号吗? 3One moment, please. 请您稍候。 4Thank you for waiting. 您久等了. 5 Sorry to keep you waiting. 不起让您久等了. 6 Do you speak Chinese/English? 请问您讲中文/英文吗? 7 Do you have a reservation? 请问您有预订吗? 8Show me your passport or identification, please. 请出示一下您的护照或证件。 9 How would you like to pay? In cash or by credit card? 您用什么方式付款，是用现金还是信用卡? 10 please show me your credit card. 请出示您的信用卡. 11 Please sign here. 请在这儿签字。 12 Here is your charge please. 这是找您的零钱。 13 This way, please. 这边请。 14 Follow me, please. 请跟我来。 15 After you, please. 您先请。 16 Hope you enjoy your stay! 希望您在这里过得愉快! 17Hope you have a good trip! 祝您旅途愉快! 18Have a nice day1 祝您一天愉快! 19Here you are. 给您。 20 Not at all. 没关系。 21Pardon? 请您再重复一遍,好吗? 22Hold on, please. 请别挂电话。 23 The lift/toilet is over there. 电梯/洗手间在那边。 24Banquet Hall is on the second floor. 宴会厅在二楼。 25 The Conference Center is just a cross the street. 会议中心在马路对面。 26Do you have a reservation? 请问您有预定吗? 27How many people, please? 请问您们是几位? 28 What kind of room do you want? 请问您需要哪种房间? 29A single/twin room/suite is￥1200 per day. 单间/标准间/套间每天是1200元。 30 Breakfast is included in the price. 早餐已包含在房费中。 31The local call is free，please press 9 before. 市话是免费的，请先拨9。 32Check out time is before 2:00pm.. 退房时间是下午2点以前。 33 Do you need a morning call? 请问您需要叫早服务吗? 34Check out, please? 请问是结账吗? 35please show me your room card and your receipt. 请出示您的房卡和收据。 36 Housekeeping, may come in? (客房)服务员,我可以进来吗? 37 May I clean your room now? 我可以现在打扫房间吗? 38 This is a hair-dryer you need. 这是您需要的吹风机. 39If you need any help, please redial (1111) four ones. 如果您需要帮助,请拔1111。 40 Here’s your table. 这是您的座位。 41What would you like to drink? 请问您喝点什么饮料? 42 Small or large? 您需要大份还是小份? 43 Anything else? 您还需要别的吗? 44Let me repeat your order, please. 我给您重复一下菜单吧。 45Hope you enjoy your meal. 祝您用餐愉快! 46The total is￥38. 总消费是38元。 47Please write the invoice payer. 请写一下您的发票付款单位。 48 Please keep your charge and invoice. 请收好您的零钱和发票。 49 Do you need a taxi? 请问您需要出租车吗? 50May I take your luggage, please? 我帮您拿行李好吗? 51 Where are you to going, please? 请问您要去哪里? 52Welcome to our hotel next time. 欢迎您再次光临我们的酒店。 53Taking a guest to the room带领客人至客房 柜台服务例句 To the Front Desk.带客人到柜台 B: Good evening, Ms. Welcome to China-trust Hotel.小姐，晚安。欢迎光临中信酒店。 G: Thank you.谢谢你。 B: How many pieces of luggage do you have?请问您有多少件行李? G: Just this three.只有这3件。 B: Two suitcases and one bag. Is that right?2个旅行箱和1个手提皮包，这样对吗? G: Yes. That’s all.对，就这些了。 B: I’ll show you to the Front Desk. This way, please. I’ll put your bags by the post over there. 我来带您到柜台，这边请。我先将您的行李放在柱子旁边。 G: I see, thanks.我知道了，谢谢。 B: A bellman will show you to your room when you have finished checking-in. 当您办好住宿登记时，行李服务员会带您到房间。 G: OK. Fine. 好极了。 B: Please enjoy your stay.祝您住宿愉快。

room attendant：客房服务员

attendant

英 [ə'tend(ə)nt]  美 [ə'tɛndənt]

adj. 伴随的；侍候的

n. 服务员，侍者；随员，陪从

短语

1、International Room Service Attendant 客房用餐男

2、Room Senior Attendant 客房高级服务员

3、ROOM SERVICE ATTENDANT 客房服务员 ; 服务员 ; 房间服务服务员 ; 送餐部服务员

4、Room Services Attendant 送餐部服务员

5、In Room Dining Attendant 送餐服务员

6、Guest Room Exceptional Attendant Training 客房服务员培训

7、RSA-Room Service Attendant 客房送餐服务员

8、Associates Dining Room Utility Attendant 员工饭堂碗碟洁净员

9、Employee Dining Room Attendant 员工餐厅服务员 ; 新葡京员工餐厅服务员

扩展资料

双语例句

1、The room attendant speaks a little English.

房间的服务员能将一些英语。

2、Certainly, sir. Our room attendant will be up in a minute.

好的，我们的服务员马上到。

3、The Uniform Room attendant will check the uniform for any damages such as holes, missing buttons tears and verified with the staff.

制服房的服务员将检查制服，看是否有任何的损坏如：洞，纽扣的遗失，裂缝，且与员工核实。

4、Why do you apply for room attendant?

你为什么申请做客房服务员？

5、I am room attendant, could you please show me your room card?

我时客房服务员，请让我看一下您的住房卡好吗？

客房服务员基本翻译room attendant网络释义客房服务员:housemaid|Room Attendant|house keeper宾馆客房服务员:Hotel &Hospitality Room Attendants高级客房服务员:Sr. Room Attendant

housemaid 客房服务员...

酒店客房常用英语

一、1)Goodmorning.ThisisRoomreservation.MayIhelpyou?早上好，客房预订处，我能为您做什么？2)Whatkindofroomwouldyouliketoreserve?您想订哪种类型的房间?3)Asingleroomoradoubleroom?要单人间还是双人房间？4)Forwhichdatesdoyouwanttobooktherooms?您想订哪几天的房间呢？5)Whattimewillyoubearriving?您将在何时到达？6)MayIknowyourname?您能告诉我您的名字吗？7)Howlongwillyoubestaying?您将要住多久？8)I’dliketoconfirmyourreservation.我要确认一下您的预订。9)I’llchecktheroomavailability.我查查客房预订情况。10)YoushouldpayadepositofUS$1000beforehand.您应预期付1000美元的定金。11)Thereisa10percentdiscount.10%的折扣。12)Whatkindofroomwouldyoubeprefer?您要什么样的房间？13)Haveyougotabooking?您预订了吗？14)Asingleroomoradoubleroom?要单人间还是双人房间？15)We’llextendyourreservationforyou.我们将会按您的要求作相应的更改。16)Wewishyouapleasantstayinourhotel.愿您在我们饭店过得愉快！17)Pleasedon’tleaveanythingbehind.请不要遗忘你的东西。18)Mind(orwatch)yourstep!请走好！19)Wewishyouapleasantjourney.祝您旅途愉快！20)Haveanicetrip!一路平安！21)Allthebest!万事如意。22)Takecare!多保重！23)Goodluck!祝您好运！24)Thankyou(verymuch)谢谢您（非常感谢）。25)Thanksalot.多谢。26)Thankyouforcoming.谢谢您的光临。27)Thankyouforstayinginourhotel.感谢您在我们饭店下榻。28)I’mverygratefultoyou.非常感谢您。29)It’sverykindofyou.谢谢，您真客气。30)Youare(most)welcome.不用谢，不用客气。31)Notatall.不用谢。32)Don’tmentionit.不用谢。33)Mypleasure.(orwithpleasure)很高兴能为您服务。34)Gladtobeofservice.很高兴为您服务。35)Atyourservice.乐意为您效劳。36)I’msorry.很抱歉。37)Excuseme.对不起。38)I’mterriblysorry.It’smyfault.非常抱歉，那是我的过错。39)I’mawfullysorryformycarelessness.对于我的粗心大意我非常抱歉。40)Sorrytohavekeptyouwaiting.对不起，让您久等了。41)Sorrytointerruptyou.对不起，打扰了。42)That’sallright.这没什么。43)Itdoesn’tmatter.没关系。44)Nevermind.不要紧，没关系。45)Let’sforgetit.算了吧！46)WhatcanIdoforyou?我能为您干点什么？47)CanIhelpyou?48)我能为您干点什么？49)IsthereanythingIcandoforyou?有什么能为您效劳的吗？50)Justamoment,please.请稍等一下。51)Don’tworryaboutit别担心。52)Ibegyourpardon?(orPardon?)对不起，请再说一遍好吗？53)Youarewantedonthephone,Mr.Bellow.贝罗先生，有您的电话。54)Whoisspeaking,please?请问您是谁？（电话用语）55)I’llswitchyoutoRoom1120.我马上给您接301房间。56)Whatnumberareyoucalling?请问对方什么电话号码。57)Whowouldyouliketotalkto?请问受话人姓名？58)Couldyouholdtheline,please?请（拿着话筒）稍等一会好吗？59)Herearecomelettersforyou.这是您的信。60)Whatashame!多可惜！61)I’msorrytohearthat!听到这事我很难过。62)Weareallsorrytohearofyourillness.听说您病了都很担心。63)There,there,Nowtrynottogettooupsetaboutit.好啦，不要为这事太烦恼了。64)Iwishyougoodhealth.祝您健康。65)Letmewishyoueverysuccess.祝您一切顺利！66)HappyNewYear!新年快乐！67)MerryChristmas!圣诞节快乐！68)Happybirthdaytoyou!祝您生日快乐！69)Congratulations!祝贺您！（恭喜）70)Myheartycongratulations!衷心祝贺您！71)Asyouwish(orlike)随您的便。72)Certainly.当然可以。73)Ofcourse.当然可以。74)Goaheadanddowhatyoulike.干吧，你喜欢干什么就干什么。75)I’msorry,that’snotallowed.对不起，这是不允许的。76)No,I’mafraidnot.不，恐怕不行。77)Outofthequestion,I’mafraid.恐怕不可能。78)Walkstraightahead.一直往前走。79)Turnleft(right).往左（右）转。80)Goupstairs(downstairs).上（下）楼。81)Takethelifttothethirdfloor.乘电梯到三楼。82)Theliftsareinthelobbynearthemainentrance.电梯间在大厅靠大门外。83)Thebellmanwillshowyouthewaytothebanquethall.大堂服务员将领您去宴会厅。84)Thereisawashroomattheendofthecorridor.洗手间在走廊尽头。85)Thepostandcableserviceisoppositethebar.邮电所在酒吧对面。86)Thebankisnexttotheshop.银行在小卖部隔壁。87)Youcangetyourmoneychangedatthecashier’sdesk.你可以收银外兑换钱。88)Howmuchwouldyouliketochange?你要兑换多少呢？

住酒店常用的英语口语

旅游、出差都可能需要入住酒店，下面是我整理的入住酒店常用的英语口语，欢迎阅读!

●在饭店的服务台

Is there a room available for tonight?

今天晚上有空房间吗?

No, all the rooms are booked for tonight.

Do you have a room for tonight?

I reserved a room for tonight.

今晚我预定一个房间.

Check in, please.

请办入住手续.

I'd like to check in.

Take my baggage, please.

请帮我拿一下行李.

I'd like a key to room 809, please. 请给我809房间的钥匙.

I'd like to leave my room key, pls.存钥匙

Where is the dining room?

餐厅在哪?

What time does the dining room open? 餐厅几点开门?

What time can I have breakfast?

几点吃早饭?

Where can I get some beer?

我在哪可以买到啤酒?

There's a liquor store across the street.

Where can I buy some beer?

Can you keep my valuables? 存贵重物品(我可以把贵重物品存这儿吗?)

Yen to dollars, please. 日元换成美金

I'd like to exchange yen to dollars, pls.

Cash, please. 换成现金.

I'd like to cash this, please.

Would you cash this, please?

Could you cash this, please?

Could you cash this traveler's check for me? 您能把我的旅行支票换成现金吗?

Would you cash these traveler's checks?复数

Can you change these traveler's checks?

Would you exchange this one hundred dollar bill with five twenties? 100换成5张20的

Does anyone speak Japanese?

有人会说日语吗?

No, I'm afraid not.

Are there any messages for me? 又给我的留言吗?

Yes, Mr. Brown called.

Check out, please.我办退房手续 /I'd like to check out.

Here's my room key. 这是我房间的.钥匙.

I didn't make any phone calls. 我没用电话.

Here's your bill. /Here's your check. 这是您的账单.

Could you call a taxi for me?

能帮我叫一辆出租车吗?

Call me a taxi, please.

Hail a taxi, please.

Taxi, please.

Can you get me a taxi, please?

●客房服务

Room service, please. 请提供客房服务.

A wake-up call, please.请提供叫早服务.

A wake-up call at seven tomorrow morning, please.

Certainly, ma'am. 好的。

I'd like a wake-up call, please.

May I have a wake-up call?

Can I borrow a hair dryer?

我可以借用一下吹风机了?

Please bring me a pot of coffee.

请送一壶咖啡.

How many cups would you like?

Laundry service, please. 洗衣服务 .

When will it be ready? 什么时候能弄好?

Tomorrow morning at ten.

Your room number, please. 请告诉我你的房间号码.

This is room 501. *501读成five o one

(501房间)

Come in.请进.

●在饭店遇到困难时

There is no hot water.没有热水.

Are you sure about that?

The room next door is noisy.

隔壁太少了.

Could I possibly have another room key?

Could I please have another room key?我能再要一把房间钥匙吗?

May I have another room key?

Is it all right if I have another room key?

Would it be possible for me to have another room key?

I'd like to have another key, if that's ok.

I locked myself out.我把钥匙忘在房间里了.

May I have your name, please.

I left my key inside my room.

I forgot my key inside my room.

I'm locked out. 我被锁在外面了.

The TV doesn't work in my room.

我房间的电视不能看.

Could you send someone to fix it?

您能派人给修理一下吗?

Could you send someone up? 您能叫服务员来一下吗?

What seems to be the problem, sir? 有什么事吗?先生?

酒店服务员常用英语500句

以下是一些酒店常用的英语口语：

1、Welcome to our hotel. - 欢迎来到我们的酒店。

2、How may I assist you? - 我可以帮您什么忙？

3、Do you have a reservation? - 您有预订吗？

4、May I see your ID and credit card, please? - 可以请您出示身份证和信用卡吗？

5、Your room is on the 7th floor. Here is your key card. - 您的房间在七楼。这是您的房卡。

6、Would you like a wake-up call tomorrow morning? - 明天早上需要叫醒服务吗？

7、What time is breakfast served? - 早餐什么时候开始供应？

8、Could you please make a dinner reservation for us tonight? - 今晚能为我们预定晚餐吗？

9、How do I access the Wi-Fi in my room? - 我如何在房间里连接Wi-Fi？

10、Can you recommend any local attractions or restaurants? - 您能推荐一些当地的景点或餐厅吗？

以下是一些练习英语口语的方法：

1、多听多说: 尽可能地多听英语，以便更好地了解语音、语调和发音。同时，也要尝试用英语来表达自己的想法，进行日常对话。

2、参加语言课程: 加入英语语言学校或参加英语班级可以接受正式的教育，帮助你提高英语能力。

3、组织小组会议：与同样学习英语的朋友或同事组织会议，讨论各种主题，这是一个锻炼口语的好机会。

4、看电影、电视剧和纪录片: 以英语为母语的电影、电视剧和纪录片中都有丰富的英语语言资源，这是一个很好的学习语言的方式。

5、模仿英语流利的人: 找到一个英语流利的人作为榜样，并模仿他们的口音和语调，以此提高自己的英语表达水平。

6、使用英语学习应用程序: 英语学习应用程序可以提供各种英语语言素材，包括单词、语法和口语，这是一个方便快捷的学习方式。

7、练习发音: 花时间学习正确的发音和语调，因为这是一个重要的元素，可帮助你在交流中更加自信。

1.酒店英语口语的常用句子

1.我要早上8：00设定电话叫醒。

I would like to have a morning call at 8:00 in the morning.

2.我要食物送到房间的服务。

I'd like to order room service, please.

3.我要单人房。

I'd like a single room.

4.我要两张床的房间。

I'd like a double room.

5.我要在702房多加一张床。

I'd like an extra bed for room 702.

6.退房的适合时间?

What is the time for check-out?

7.我想订房。

I would like to book a room.

8.我要订一间双人房从_到_

I’d like to book a double room for 3 nights from ...(日期)..to(日期).

9.双人床一晚多少呢?

How much is a double room for one night?

10.你的房间已经预定成功。

Your booking is confirmed.

11.有饭店的巴士在机场接送吗?

Do you have a bus service to and from the airport?

12.你可以带我到我的房间吗?

Could you show me my room?

2.酒店英语口语的常用句子

1.紧急出口和楼梯在那里?

Where is the emergency exit and staircase?

2.床单很脏。

The sheets are dirty.

3.我房间没有热水。

There's no hot water in my room.

4.我晚一点到，请保留预订房间。

I’m going to be arriving late, but please keep my reservation.

5.我想要一间视野好的房间。

I'd like a room with a nice view (a balcony).

6.餐厅几点开始营业?

When does the dining room open?

7.早餐几点开始供应?

When is breakfast served?

8.是否可代为保管贵重物品?

Could you keep my valuables?

9.我要退房。

I'd like to check out.

10.请送给我一些冰块和水。

Please bring me some ice and water.

11.冷气(电视、灯)无法开启。

The air-conditioner (TV、light) doesn't work.

12.这附近有青年旅社吗?

Is there a hostel around here?

3.酒店英语口语的常用句子

I have the room type, please? /What kind of room would you like to reserve?

请问需要预订哪一类型的房间?

kind of room do you have?

请问贵酒店有什么房间类型?

have standard, superior, deluxe, executive rooms. There is also one presidential suite as well. Furthermore, we have a floor of non-smoking rooms, and we also have some connecting rooms.

我们酒店有标准房，高级房，豪华房，行政房。除此之外还有总统套房。而且我们酒店还设有不吸烟楼层及连通房。

about your hotel’s location?

请问贵酒店位于哪里?

, our hotel located in houjie town, Dongguan City. The Crown Prince hotel is only 30 minutes from Dongguan, 45 minutes from Shenzhen airport and 15 minutes to Chang Ping railway station, by car.

我们酒店位于东莞市厚街镇。本酒店离东莞30分钟车程，到深圳机场45分钟，到常平火车站只需15钟车程。

’s the level of your hotel?

请问贵酒店是几的?

hotel is a five-star hotel.

本酒店是五的酒店。

about your hotel’s facilities?

请问贵酒店有什么设施?

have four kinds of restaurant, lobby bar, conference room, health center, swimming pool, shop prince and KTV equipment。

本酒店有四种类型餐馆，大堂吧，会议室,健身会所,游泳池,商场及KTV设施。

dates would you like to book? When will you check in and check out?

请问您需要订哪一天?什么时候入住及退房?

4.酒店英语口语的常用句子

long will you stay in our hotel?

请问您打算逗留多长时间?

your hotel have pick-up service?

请问贵酒店有接车服务吗?

, please contact the concierge for details .

有的，详细内容请联系礼宾台。

I get har bour view in your hotel?

我可以看到海景吗?

am sorry, you can’t. But you can have a nice view of a large pool surrounded by beautiful landscaping.

很抱歉，不可以。但您可以看到周围美丽的泳池景。

is your hotel’s website and email address?

请问贵酒店的网址及邮址?

hotel’s website is xxxx and our email address is xxxx. To reserve a room or give feedback to us.

我们酒店的网址是xxx而我们的邮址是xxx预订房间或有任何建议可与我们联系。

reservation is temporary and it will be cancelled if you don’t arrive before that day.

您的预订是暂时的,如果那天下午6点前不到,我们将会取消您的预订。

5.酒店英语口语的常用句子

I reconfirm the reservation? A superior room, for Mr. Smith on the 20th Oct. My name is XX，if you have any questions please feel free to contact us. Thank you for calling. Bye-bye!

我可以再确认您的预订吗?史密夫先生，10月台20日预订壹间高级房。我的名字XX如有任何疑问请与我们联系。谢谢您的来电。再见!

hold on for a moment, Mr Smith.

史密夫先生，麻烦请您稍等。

I have your name, please?

请问您贵姓?

am sorry I beg your pardon.

不好意思，麻烦请重复一遍。

you please speak more slowly?

不好意思，麻烦请说慢一点?

am sorry, no elit room is available./ All rooms are unavailable.

很抱歉，提供不了雅致客房。/所有房间都订满了。

your company have contract with our hotel?

请问贵公司与我们酒店有协议吗?

随着社会的发展，英语已成为个人甚至一个国家发展的重要工具，每个人都希望说一口流利的英文。我精心收集了关于酒店常用英语句子，供大家欣赏学习!

关于酒店常用英语句子精选

1、Good morning ，sir(madam)

早上好，先生(小姐)

2、Good afternoon ，ladies and gentlemen

下午好，女士们，先生们。

3、Good evening ，miss Price

晚上好，普莱丝小姐。

4、How are you today ，Mr Brown ?

你今天好吗?布朗先生。

5、I‘m quite well ，thank you.

我很好，谢谢你。

6、Hs good to see you again ，sir(madam)

再次见到你真高兴，先生(小姐)

7、Nice to meet you ，sir.

见到你真高兴，先生。

Titles(称呼)

8、Are you

你是贝丝特夫人吗?

9、You must be professor Ford.

你一定是福特教授。

10、May I know your name，sir(madam)?

我可以知道你的名字吗?先生(小姐)。

11、Here‘s a letter for you ，Dr white.

怀特医生，这儿有你的一封信。

12、you‘re wanted on the phone，Captain Smith.

史密斯船长，有你的电话。

13、Welcome to our hotel， miss Henry.

欢迎来到我们酒店，享利小姐。

14、May I be of service to you，Mr Baker ?

我能为你服务吗?贝克先生?

15、Can I help you， Ms Blake?

我能帮你吗?布雷克小姐?

16、Would you take the seat ，young lady ?

请坐，小姐，

Offering Help 主动提出帮助

17、May I help you ?

18、Can I help you?

我能帮你吗?

19、What can I do for you ?

我能为你作什么?

20、 May I take your ba for you?

我可以为你拿你的手提包吗?

1、 May I help you with your suitcase?

我能帮你拿你的箱子吗?

2、 Would you like me to call a taxi for you ?

你需要我为你叫一辆出租车吗?

3、 Thank you very much.

非常感谢

4、 Thanks for the trouble .

麻烦你了

5、 It‘svry kind of you?

你真是太好了

6、 No，thanks.

不用了，谢谢!

Answers to Thanks对感谢语的应答

7、 You‘re welcome.

欢迎你

8、 Not at all.

不用谢

9、 That‘s all right.

没关系

10 Don‘t mention it.

11、 It‘s my plcasurc.

这是我的荣幸

Expressing welcome 表示欢迎

12、 Welcome ，sir(madam)。

欢迎光临，先生(小姐)

11、 Welcome to our hotel ，sir (madam)。

欢迎光临我们酒店，先生(小姐)

14、 Welcome to our western restaurant.

欢迎来我们西餐厅

15、We‘re glad to have you here.

我们很高兴你来到之儿

16、I‘m always at your service ，sir (madam)。

随时为你效劳，先生(小姐)。

Apologies 表示道歉

17、I‘m sorry，sir (madam)。

对不起，先生(小姐)。

18、I‘m very sorry.

非常抱歉。

19、I‘m sorry to trouble you.

对不起打扰你了。

40、I‘m sorry to have taken so much of your time.

对不起占用你太多时间了。

Welcome to our hotel,sir(madam).

欢迎光临我们酒店，先生(小姐)

Would you please complete this registration form?

请您填写一下这张登记表，好吗?

Could you please put your nationality there，sir?

先生，请将您的国籍写在这。

Could you sign your name，please?

请您签一下名，好吗?

May I see your passport，please?

我可以看看您的护照吗?

Would you please fill out this form while I prepare your key card for you?

请您把这份表填好，我同时就给您开出入证，好吗?

Here is your key，hope you enjoy your stay in our hotel.

这是您的钥匙，祝您住店愉快。

Could you keep your room key until you check out?

请您在住店期间自己保管钥匙，直到离店。

The porter will take your luggage and show you the way.

行李员会为您提行李，并为您领路。

Our check-in time is 12 noon，I’m afraid we have no vacant rooms now. would you mind waiting until then?

我们登记入住的时间是中午12点，恐怕现在没有空房，烦请您等到那是好吗?

Unfortunately，we are fully booked for tonight，would you like me to get you a room in another hotel?

很抱歉，我们今晚的房间已全部订满，我帮您联系另外一家酒店，好吗?