摘要：
顾客投诉的英文Customer Complaints客户投诉率 customer complaint rate/Issue complaints rate 报废率 Scra... 顾客投诉的英文
Customer Complaints
客户投诉率 customer complaint rate/Issue complaints rate 报废率 Scrap rate/Scrap factor/scrappage/rejection rate/condemnation factor
我的产品很多被客户投诉Many of my products are customer complaintscomplaint英 [kəmˈpleɪnt] 美 [kəmˈplent]n.抱怨，控诉;委屈，怨言;平平的来由;痛苦根源复数： complaints双语例句There's been a record number of complaints about the standard of service on Britain's railways有关英国铁路服务水平的投诉空前的多。
Told me that I have many products are customer complaints,
顾客投诉信英文
Grandbuy Shopping Mall: hello! I bought a colorTV in Grandbuy Shopping Mall on June 10th, but it broke in less than a week and I had called the service center of the shopping mall for help, they replied me that they would contact the producing company to fix the TV as soon as possible. a whole week passed by,no sign shows any one's going to fix the TV up to now,so I would like to return for a full refund. Mr Wang 5.1.2011
Mr Wang bought a TV in Grandbuy Shopping Mall on June 10th, but it broke in less than a week. So he called the service center of the shopping mall for help. The service center replied him that they would contact the producing company to fix the TV right away. Unfortunetely, after a whole week past by, no sign shows any one's going to fix the TV. Therefore Mr Wang now is asking for refund.
争求，拜托各位英文达人了，我是英文白痴，不会写，求求大家帮忙祝贺信要求Note:给你的朋友写一封祝贺信，祝贺祝贺信: 92 Miracle Way, Bristol,
英语作文投诉信——一名顾客对旅行馆老板的投诉信〔带英文和中文翻译〕Dear Sir,My name is Tom, who is a customer of your travel agency. Here I’m sorry to express my dissatisfaction with the service of your travel agency.First of all, during the trip the tour guide not only introduced too many activities at our own expense but also took us to so many different places to do shopping, which occupied much time. Besides, I don’t think the guide is competent enough because he had no good knowledge of the scenic spots and was rude to us. What was worse, the food served was of poor quality and the accommodation conditions were awful.Hopefully, you can take all the above into careful consideration and also take some measures to improve your service.Yours sincerely,Tom亲爱的先生，我叫汤姆，是你们旅行社的顾客。很抱歉，我对你们旅行社的服务表示不满。首先，在旅行中，导游不仅自费介绍了太多的活动，还带我们去了许多不同的地方购物，这占用了我们很多时间。另外，我认为导游不够称职，因为他对景点不了解，对我们很粗鲁。更糟糕的是，提供的食物质量差，住宿条件也很差。希望您能认真考虑以上所有问题，并采取一些措施来改进您的服务。谨上，汤姆
顾客投诉信英语
英语投诉信，相信外贸员也许会从客户那边收到呢?下面是我给大家整理的投诉信英文 范文 ，供大家参阅! 投诉信英文范文 1 Dear Sir or Madam, I am writing to make a complaint against your bad delivery service. I’m afraid that the enclosed CD player doesn’t work.It is the third one I’ve got to return this month. Other than the three I’ve had to return recently,I’ve always found your products to be excellent.I would be grateful if you could send a replacement and refund my postage. I look forward to your reply and proper resolution of my problem,and will until the end of this week before seeking help from a consumer protection agency or the Better Business Bureau.Please contact me by the address on the envelope or by phone at 6668888. Sincerely, Wang Hua 投诉信英文范文 2 Dear Sir or Madam, I bought an electronic dictionary from your online store on January 1st,but I found it has some problems after using it for a short period of time. To begin with,the battery needs recharging after a mere 2 hours of use.This means that I need to carry my charger with me when I go out for a day.In addition,the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them.Personally,I find this to be completely unacceptable. Therefore,I would like to either change the electronic dictionary for another model that works well or a full refund.Your help is greatly appreciated. Yours sincerely, Zhang Wei 投诉信英文范文 3 Dear Sir: With reference to our order No。 W98， the 120 puter sets supplies to the above order were delivered the day before yesterday， but we regret that 20 sets were badly damaged。 The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。 We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing。 We shall be glad if you will replace all 20 sets as soon as possible。 Meanwhile， we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation。 Yours sincerely， Li Ming 投诉信英文范文 4 Dear Sir， I am happy that the refrigerator we ordered last week has arrived on time。 But it is a great pity that we find there is something wrong with the refrigeration facilities。 After we used it for several days。 we found that food stored in the refrigerating partment turned bad quickly。 When we finally decided to take the temperature in it， we were surprised to find it was around 15℃， far from the standard temperture range from 0℃ to 9℃。 This problem has affected our normal life。 Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration。 Yours faithfully， Li Ming 投诉信英文范文 5 Dear Mr。 Chang: On September 10， our order for 280 women's cotton sweaters was duly received， but we regret to say that 40 cotton sweaters in white color were seriously soiled。 We had the case investigated immediately， and the result shows the damage was due to improper packing， for which the suppliers are definitely responsible。 Needless to say， we have suffered a great loss from this， as we cannot sell the sweaters in this condition to our customers。 We ask you to conduct investigation at your end and reply to us。 Sincerely yours， Li Ming 看过投诉信英文范文 的人还看了： 1. 大学英语投诉信范文 2. 商务英语投诉信范文 3. 投诉信范文高中英语作文 4. 高中英语作文投诉信范文 5. BEC英语写作技巧:投诉信的写作模板范文
是写信么?Dear manager, June 10th, I bought a TV set in your store adn it was broken in a week.I made a phone call to the service centre in your store. They said that they would make contact to the manufacturer of the TV set and they would come and fix it as soon as possible. But a week passed,no one come to fix the TV. Due to the bad service, I want to return the TV and get my money back. I hope I can get an answer from you soon. yours, Wang Dajun
Customer Mr. Wang Dajun June 10 at the center to buy a color TV, with less than a week and it broke. He called the service center mall, shopping malls are the answer is contact with the TV production, home repairs as soon as possible. But a week passed, no one home repair. Mr. Wang asked return and full refund.
处理顾客投诉英文
Dealing with client's complains, investigating the source of problem and implementing plans for improvement.
面对客户发来的投诉信，怎样用英文来回复比较合适呢?下面是我给大家整理了客户投诉英文回复写作 范文 ，供大家参阅!客户投诉英文回复范文1 Dear Rob, I just finished checking all detail on this case, sorry for the late reply. As usual, the labels always be approved by the China office before its mass production. Nobody noticed this mistake as sku# on the original file is not correct. Anyway, I will make new correct labels to you immediately and send them via DHL at our account. So, can you help rework at your side? Hope it can be workable for you! We really learn a lot from this experience, will be more careful in the future orders. Thanks and best regards. 客户投诉英文回复范文2 Dear Rob I am very sorry for my delay reply about the complaint of incorrect label We extend our apologies for the inconvenience this matter has caused you。 I have made enquires within these two days after we back to work and found that the problem was caused by we copy the wrong sku code from the specification, and doesn't noticed the sku code was wrong that all orders of tp0761 are attached the wrong label and have been delivery to uk before our holiday. However, I can assure you that we have taken steps to make sure that this kind of situation cannot arise again. We will prefer you rework them on site and the replace label will send you by DHL soon Could you please advice how many pcs of inner box label or outer label you need and advise the rework cost. we will learn this as a lessen and sincerely hope that you can consider if possible to cancel the rework cost if not too much. Because we had lose much money due to jacuzzi doesn't payment one time. I suppose 906pcs of inner label and 120 pcs of outer label is ok; I am looking forward to hearing from you. Best regards 客户投诉英文回复范文3 Thank you for your letter alerting us to the problem you have been having with our store in Springfield. I am sorry you have been subjected to such a frustrating series of events. We pride ourselves on responding to customers' concerns very quickly, so what you have experienced is inexcusable. I have spoken with our manager in Springfield and have instructed him to give you a full refund plus 20% off your next purchase. I extend my own apologies for the inconvenience this problem has caused you. It is apparent that we need to train our holiday help more thoroughly. I wish you an enjoyable holiday season. 客户投诉英文回复范文4 I certainly understand your frustration at being sent the wrong order last week and realize that you need some of your order immediately to satisfy demand. I hope the merchandise we rushed to you on Monday arrived in time to get you past the crisis. Please accept my sincere apologies. We will make every effort to see that this never happens again. We appreciate your business and will do everything we can to serve your needs. 客户投诉英文回复范文5 I agree that John Doe's newest CD is a poor excuse for music; other critics say the same. Still, you purchased the CD, opened the jewel box, and kept it for at least two weeks; consequently, I am sorry, but I cannot give you the requested refund. You might go to one of the used CD exchange stores in town and trade it for something more to your liking. I value your business and I am sorry, but I cannot exchange CD's simply because the music is bad.
Handling customer complaints, invesitigating the causes for complaints, and developing improvement action plans.
Handling customer complaints, to find cause of the problem, developing improvement programs
顾客投诉英语对话
C=Front Office Clerk 前台服务员 G=Guest 顾客C：Good evening. Front Office . Can I help you？晚上好，这里是前台。有什么可以为您效劳？G：This is Steven， Room 1588. I’ve just checked in and I’m not happy with my room.我是 1588 房的史蒂文，刚入住的，我对房间不满意。C：May I know what is wrong？请问有什么问题吗？G：The room is smelly and there is someone’s hair on my bed！ I didn’t expect such thinhs would happen in your hotel.房间有股难闻的气味，我的床上还有别人的头发！我没料到你们酒店会发生这样的事情。C：I’m sorry to hear that. Mr. Steven. I’ll send a housemaid to your room at once. She will bring air fresher and make up the bed again for you. We do apologize for the inconvenience.很抱歉有这种事情，史蒂文先生。我马上派一个服务员拿空气清新剂来，并且为您重新整床。我们为给您带来不便道歉。G：That’s fine. Thank you.好吧，谢谢。C：You’re welcome， Mr. Steven. My name is Jake， and if there is anything else I can do for you， please don’t hesitate to call me .不客气，史蒂文先生。我叫杰克，如有什么我能效劳的，请尽管给我电话。顾客投诉各类问题。1) There is no hot water/water boiler.没有热水/煮水器。2) The room is in a smell/too noisy.房间一团糟/太吵了。3) The window curtain is full of dust.窗帘积满了灰尘。4) The pillow cases are stained.枕头套上有污渍。5) The bathtub/water closet is dirty.浴缸/抽水马桶是脏的。6) The water closet is clogged ant when I flushed it ， it overflowed.抽水马桶堵住了。我一冲水，水就冒出来。7) There are no towels/toiletry items/toilet paper in the bathroom.卫生间没有浴巾/洗浴用品/厕纸。8) My necklace /watch/wallet is missing.我的项链/手表/钱包不见了。9) Get me your manager！把你们经理叫来。
A:Welcome to our restaurant,what can i do for you?B:Get out of my way,i need to see your managerA:I am so sorry that the manager is not availiable,can you tell me what's the matter?B:Tell you?are you kidding?What kind of decision you can make for me?A:Calm down please,you konw,anger is not good for your health,maybe i can do nothing for you,but i can share your unhappy.B:Okay,i really can't stand the waiter's attitude,he treats us like foe,and take to us with a very coldness voice，we finish the dinner very unhappy.A:I am so sorry,we will settle it immediately.B:And the price of dishes is too high,it's very unreasonable,many people can not bear it.A:I konw what makes you so uncomfortable,i will reflect it to my leader,and thanks for your complaining,we will try our best to provide a new image,welcome next time.B:Okay, i have a lot of things to do,see you.A:See you.
酒店投诉英语情景对话4 Mike is talking to the front desk about his complaint in this hotel.He wishes to change to a quieter room. 迈克正在前台和酒店经理对话，他想投诉一下并换一间清静的房间。 Mike:Excuse me.Who is the person responsible for handing complaints here?I would like to make few complaints. 迈克：你好。请问你们这里谁负责接受投诉?我想投诉一下。 Front Desk:I am the manager here.You can complain to me.How may I help you? 前台：我是这里的经理，您可以向我投诉。发生什么事情了呢? Mike:Here is the thing.I was woke up by strange noises of the telephone several times last night.Even I unplugged it,it wouldn't stop beeping.I am also not satisfied with the housekeeping service in my room.So I want to change to cleaner and quieter room. 迈克：是这样的。昨晚上我好几次被酒店电话发出的奇怪声音吵醒。我把电话线拔出来，它还是不停哔哔地响。还有我房间里的卫生打扫得也不是很干净。所以我希望你们能给我换一间更安静整洁的房间。 Front Desk:I apologize for everything disturbing you.We will give another room to you right now.Please wait a moment. 前台：针对您说的情况，我向您表示歉意。我们马上给您换房间，请稍候片刻 投诉问题常用句型百宝箱 1. 顾客投诉问题 1) There is no hot water/water boiler. 没有热水/煮水器。 2) The room is in a smell/too noisy. 房间一团糟/太吵了。 3) The window curtain is full of dust. 窗帘积满了灰尘。 4) The pillow cases are stained. 枕头套上有污渍。 5) The bathtub/water closet is dirty. 浴缸/抽水马桶是脏的。 6) The water closet is clogged ant when I flushed it , it overflowed. 抽水马桶堵住了。我一冲水，水就冒出来。 7) There are no towels/toiletry items/toilet paper in the bathroom. 卫生间没有浴巾/洗浴用品/厕纸。 8) My necklace /watch/wallet is missing. 我的项链/手表/钱包不见了。 9) Get me your manager! 把你们经理叫来。 猜你喜欢： 1. 日常英语对话:客房投诉 2. 关于餐厅投诉的英语对话 3. 餐厅投诉英语情景对话 4. 酒店英语打电话情景对话 5. 酒店英语基本对话
