摘要：
酒店职务面试英文Good afternoon, Everyone! I am XX. And I am 23 years old. My previous job was a... 酒店职务面试英文
Good afternoon, Everyone! I am XX. And I am 23 years old. My previous job was a Front Office Supervisor. During the three years when I was working, I also majored Tourism and Hotel Management in the local radio broadcasting and television college. I like this job very much and I like to deal with different guests every day. I hope I can have this chance to one of the members in this hotel. Thank you so much to share my brief introductions.
Good afternoon, Everyone!（大家下午好！ 我是XX。）
I am XX. And I am 23 years old. （我是XX。 我今年23岁。）
My previous job was a Front Office Supervisor. （我以前的工作是前台领班）
During the three years when I was working, I also majored Tourism and Hotel Management in the local radio broadcasting and television college. （在我工作的三年里，我还在当地广播电视学院主修旅游和酒店管理。）
I like this job very much and I like to deal with different guests every day. （我非常喜欢这份工作，我喜欢每天与不同的客人打交道。）
I hope I can have this chance to one of the members in this hotel. （我希望我能有机会到这家酒店的其中一位成员。）
扩展资料
有效准备
（1）充分了解应聘单位。对用人单位的性质、地址、业务范围、经营业绩、发展前景、对应聘岗位职务及所需的专业知识和技能等要有一个全面的了解。单位的性质不同，对求职者面试的侧重点不同。如果是公务员面试，内容和要求与企业公司相差很大。公务员侧重于时事、政治、经济、管理、服务意识等方面。而一位资深人力资源专员说：“面试时，我们都会问求职者对我们公司了解多少，如果他能很详细地回答出我们公司的历史、现状、主要产品，我们会高兴，会认为他很重视我们公司，对我们公司也有信心。”同时还应该通过熟人、朋友或有关部门了解当天对你进行面试考官的有关情况及面试的方式过程。以及面试时间安排，索取可能提供给你的任何说明材料。
（2）使自己的能力与用人单位工作的要求相符合。“知己知彼，百战不殆”。求职者面试前应对自己的能力、特长、个性、兴趣、爱好、长短处、人生目标、择业倾向有清醒认识。认真阅读你所收集到的所有信息并牢记它们。尽量使自己的能力与工作要求相适应。参加面试时，通过显示你对知识的掌握和理解来表达你希望进入这一职业工作的愿望。
（3）模拟可能询问应聘的问题。面试前不经过角色模拟，便无法达到最佳的效果。一些负责招聘的人事主管提出，求职者应当乐意提问题，这样招聘者才能知道求职者的水准及想了解的问题。
（4）对可能遇到的问题进行准备。这项准备有助于认清自己真正的想法，有助于在面试的现场能够清晰的自我表达。
（5）练习处理对你面试不利的事情。即使曾有一些不愉快的受挫经历，即使自己曾经犯过错，也可作为一段可供学习的经验加以陈诉。务必用积极的事情抵消消极的事情，最好不要说有损自己形象的话。
注意点
a.提早到达较为从容；b.进入房间应先敲门；c.坐姿端正，眼神自然，手脚安定；d.每次答话应干脆俐落，不打断对方谈话。
参考资料
面试-百度百科
酒店面试的英语问题及答案
导语：酒店面试的英语问题有哪些?以下是我精心为大家整理的有关酒店面试的英语问题及答案，希望对大家有所帮助，欢迎阅读。
酒店面试的英语问题及答案
1、 你喜欢和什么样的人/经理一起工作？
What kind of people/manager do you like to work with?
这个问题主要是看你能否融入这个团队，同时，你喜欢一起工作的人通常往往是你本身性格的一个折射，意思就是你喜欢一起工作的人往往性格和你相似，所以这个时候面试人也想要知道你是如何看自己。如果你面试国际性的酒店，往往可以说I like working with people who are open-minded, active and easy-going（这只是一个例子），也可以按照自己的性格以及你面试的岗位回答。
2、 如果我酒店雇用你，你觉得可以为酒店带来什么样的贡献？
What kind of value/contribution will you bring in if you join our hotel?
可以大胆谈谈自己的优势，尤其是根据自己的经验。可以说：If I get chance to join XXX hotel, I believe that my rich experiences in XXX(擅长的方面) can bring extra value to XXX hotel. Because/Since...（因为...谈自己以前的经历). 这个问题的关键是你能说出个一二来，而且面试官想要知道你是否知道自己的优势在哪。
3、How would you handle difficult or fussy customers?
你是如何应对麻烦或者挑剔的客人的？
这个问题算是酒店面试最常见问题之一了。其实关于应对挑剔麻烦的客人，你的回答可以遵循以下6个关键词来组织自己的语言，然后还可以举一个以前发生过的例子，来证明你指导如何应对麻烦和挑剔的客人。
*Respect/尊重
*Empathy/同理心，站在客人的角度思考(I will put myself in the customer's shoes, and try to see the situation from his/her perspective)
*Listen/倾听
*Identify the problem/找出问题
*Avoid blame/避免责备
*Resolve the problem/解决问题
4、Would you describe yourself as more of a leader or more of a follower?
你觉得自己是个领导者还是一个追随者？
不要被问题给限制了。如果你说一个领导者，可能会暗示你不太遵守工作规则。如果你说追随者，你看起来好像只知道服从，没有什么雄心壮志。但是其实别担心，只要解释好就可以。这个问题没有正确答案的，更加取决于你面试的职位，如果是一个领导者的职位，那你可以说自己想要成为一个领导者，更加显示出你雄心壮志的一面，想要成长的`一面。
5、If you were an animal, which one would you be?
如果你可以做一个动物，你想做哪个动物？
面试官其实想看你快速思考的能力。如果你说你想做兔子bunny，那你给人的印象大概是温和soft、被动passive。如果你回答狮子lion，你大概比较aggressive。 这个问题的关键是看你想给面试官留下什么样的印象了。
6、Why did you leave (are you leaving) your job?
为什么你要离职？
这个问题，有很多答案，一般比较“好”一点的回答是：
我想有更好的职业发展(better career development)
我想开阔我的视野(broaden my views)
还有一些比较客观的原因，比如：
我上一家酒店关了/搬了（Business went down/relocate in..)
这个问题的回答很多，只要合理，上面的“好”只是相对而言的。但是我建议不要说，离职因为是由于我和老板/同事的矛盾，或者抱怨自己上一家酒店的不好，这些其实会让面试官开始担心，你能否如何好处理人际关系等。
1、 能用英语自我介绍吗？Could you introduce yourself in English?2、 您是如何培训本部门员工的？How do you train the staff of your department?3、 如果酒店正式录取您，您上班第一件事是做什么？If you are employ by the hotel , what will you do firstly?4、 请画出西餐banquet流程图。Please illustrate the procedure of western restaurant banquet。5、 您如何理解服务行业的“服务意识”？How do you comprehend the “service consciousness” of service trade?6、 您是如何理解职业道德的？How do you perceive the morality of career?7、 请举例您在工作中遇到的几件困难，而您是如何克服的？Could you list some difficulties during your work? And how did you conquer them?8、 您对您以前的直属领导有何看法？How do you like your senior leader who led you directly before?9、 您的人生观是什么？What is your philosophy?10、 您对自己未来五个的计划是什么？What are the five plans for yourself in the future?11、 您都用业余时间学习些什么？What are you studying in your spare time?12、 你的期望待遇是什么？What kind of treatment do you expect?13、 请介绍你的家庭。Would you mind introducing your family?14、 请你用英文介绍目前服务的公司。Could you introduce the company which you are serving in English?15、 如果我酒店雇用你，你觉得可以为部门带来什么样的贡献？What could you make a contribution to our hotel if you are employed by our hotel?16、 你开始投入找工作的时间有多久了？How long have you been looking for the job?17、 你是怎么知道我们招聘这个职位的呢？How do you know the message that we have this vacancy?18、 除了工资，还有什么福利最吸引你？Besides the salary, what welfare attract you mostly?19、 你参加过什么业余活动？What amateur activities have you ever taken part in ?
酒店职务英文
部门Department 职务(你要翻译的内容应该是职位) Positions人事部 HR department 人事经理 HR manager 行政专员Administrative executive 文员 Clerk 培训师 Training Specialist 美工 Art designer 行政PA PA(Public Area) executive行政部Administrative department 人事主任HR administrator 厨师 Chef财务部Financial department 主管Supervisor 会计 Accountant 出纳Cashier 稽核Auditor 仓管Store administrator工程部Engineering departmemt 水电工Plumber 经理Manager 施工员Construction crew 综合维修 Comprehensive maintenance 预算员 Budgeter 维修工 Maintenance worker 预算员 Budgeter 网管 Network administrator 施工员 Construction crew保安部 Security department 保安领班 Security captain 保安主管 Security Supervisor 保安 Security前厅部Front desk department 前厅经理 Front desk manager 行李员 Bellman 前台接待 Receptionist 前厅主管 Front desk supervisor 前厅收银 Front desk cashier 大堂副理 Assistant Manager 前台主管 Front desk supervisor 吧台主管 Bar supervisor 大堂吧服务员 Bar Server 吧台员 Bartender 综合维修 Comprehensive maintenance 网管Network administrator客房部Room/Housekeeping department 客房经理 Housekeeping manager 客房领班 Housekeeping captain 保洁领班 PA captain 房务文员 Housekeeping clerk 客房服务员Housekeeping attendant PA员 Public area attendant 销售部Sales department 销售经理Sales manager 销售员 Salesman 销售文员 Sales clerk #有很多有重复。真正在酒店中不会这么细，比如文员都是clerk,没有部门前缀。希望可以帮到你！
客户关系主任的英文是GRO,同大副有点类似一般属于前厅管辖，主要是在大堂负责与客户沟通，替客户做一些闻讯解释工作，做好客户的关系维护作用。就是酒店在没有专人接待过程中，酒店同客人直接对接的纽带，对酒店的形象有一定的影响，所以尽可能的有良好的英语口语水平，一般英文都要会讲。工资大概在4000-5000左右。
GRO 是客务关系主任, 是专门处理客人和公司之间的关系 General Register Office
每家管理公司的叫法可能有点区别的，但是主要的职位基本一致，可能略有不同而已。比如：EC Excutive Chef 行政总厨GM General Manager 总经理HRM Human Resource Manager 人事经理MM Marketing Manager 市场经理EAM Excutive Assistant Manager （大堂）副理RM Receiption Manager 前台领班CFO Chief Financial Officer 财务主任SCM Supply Chain Manager 采购经理SM Security Manager 安保主任EM Engineering Manager 工程部主任QC Quality Controllor 质保等等等等全手打，望采纳。
酒店英文面试
英文面试酒店的自我介绍范文10篇
当碰到不熟悉的人时，我们总归要向他人介绍自己，自我介绍是我们重新认识自己的开始。写自我介绍时总是没有新意？下面是我整理的英文面试酒店的自我介绍10篇，欢迎大家借鉴与参考，希望对大家有所帮助。
Good morning/afternoon everyone! It is my honor to be here and I really appreciate you offer me the chance of interview .Now I will introduce myself first .My name is……from Xiangfan in Hubei province. I'm an honest, responsible, and warm-hearted person.
I can adapt different environments quickly .Second I like this kind of field very much and I take it as my career .Till now I have one year experience in this field. As a 21 years man, I'd like to experience more to enrich myself and then it can help me to laid good foundation for my future career .
There is no use doing what we love ,we must love we do just like the field. At the same time, I am really proud of myself applying for this job.
I hope you can give me a chance and I will try my best to do it better. Finally , I hope your hotel can become the best one among hotel industry。 Thanks for your time.
A warm welcome awaits both business and leisure travellers at loulan hotel bazhouxinjiang.Designed and furnished with all the features of a modeern home,each of our guest rooms provides your maximum convenient ,comfortable and relax throughout your stay.
The luxurious and perfeet venue for all types of function from business conference to family weddings with four-star international service standard.A choice of sumptuous cuisine awaits diners of all tastes,the perfect place for business or friendly get together.
Good morning afternoon everyone! It is really nice to meet you all here. Let me introduce myself first. My name is I am graduated from College。 I am 22 years old now and my hobbies are During the school year, I joined Tourist Association. Because of this, I improved greatly on my communication ability.I am an outgoing, honest, responsible, and warm-hearted person. I can adapt different environments quickly. I love your hotel, at the same time, I am really proud of myself applying for this job, I hope you can give me a chance. Fianlly, I hope your hotel can become the best one among hotel industry。 Thanks for your time.
I am honored to apply for the position here and thank you for giving me an interview.
Now, let me begin by introducing myself: my name is … … and I am from Hubei, Xiangfan. I am an honest, responsible and warm-hearted person. I can adapt myself to a variety of circumstances in the short run. Second, I like the diet industry very much, and I regard it as my lifelong career. So far, I have one year of experience in the catering industry.
As a 21 year old adult, I want to experience a deeper enrichment of my life, and at that time diet work can help me lay a good foundation for my future career planning. It is often useless to do what we like, and we must love what we do, as in the field of eating.
At the same time, I am proud to apply for the job and hope that your shop will give me a platform to display and I will try my best to make it better. Finally, I hope your hotel can do the catering industry leader very influential. Thank you for taking the time to come for an interview.
我很荣幸在这应聘这个职位，并且很感谢该酒店给我提供一个面试的机会。
现在，我首先来介绍我自己：我叫……，来自湖北襄樊。我是一个诚实、富有责任感、待人热情的人。我能够在短期内适应各种不同的环境。第二，我非常喜欢饮食这个行业，并且我把它当成我的终身职业。，我在饮食行业有一年的经验。
作为一个已过21岁的成年人，我想要体验的更深来丰富我的生活，并且在那个时候，饮食工作能帮我未来的职业规划奠定一个好的基础。做我们喜欢做的事情往往没有用，我们必须热爱上我们要做的事情，就好像饮食这个领域一样。
同时，我以应聘销售这份工作而感到自豪，希望贵店能给我一个展示的平台，我将全力以赴将它做到更好。最后，我希望贵店的事业如日中天，做饮食行业的领头人。谢谢您抽出时间来面试。
Good morning !It is really my honor to have this opportunity for an interview， I hope I can make a good performance today. I'm confident that I can succeed.Now I will introduce myself briefly.I am 26 years old，born in shandong province . (General Introduction)I was graduated from Qingdao university. my major is electronic.and I got my bachelor degree after my graduation in the year of 20xx. During university， I spent most of my time on study so that I have passed CET4/6 . and acquired basic knowledge of my major.(Education background)
In July 20xx， I began work for a small private company as a technical support engineer in QingDao. Because I'm capable of more responsibilities， so I decided to change my job. And in August 20xx，I left QingDao to BeiJing and worked for a foreign enterprise as an automation software test engineer. Because I want to change my working environment， I'd like to find a job which is more challenging. Moreover Motorola is a global company， so I feel I can gain the most from working in this kind of company ennvironment. That is the reason why I come here to compete for this position. (Research experience and academic activity)I think I'm a good team player and I'm a person of great honesty to others. Also I am able to work under great pressure.That's all. Thank you for giving me the chance.
nice to meet you!my name is XXX,i am twenty years old. i major in Tourism and Hotel Management at xi'an foreign affairs college and then i will graduate in June this year.now i am working in Mei Hua Jin Tang banquet hall, i want to work at the front desk to learn some more knowledges so please give me a chance,i will try my best to do it.thank you.
I'm graduated from xx school, learning is and professional, I am an optimistic and cheerful, calm and steady man, oh I treat serious and responsible work, take the initiative to complete the task, focus on the collective strength. I have some experience in hotel management on the one hand, once organized similar activities, training my organization ability, coordination ability, management ability and expression ability, I believe that as long as I have the spirit of learning, I will continue to progress, to do a good job.
In nearly three years of college life, I am aggressive, pay attention to my own self-cultivation, peace of mind, enthusiasm for others, and adhere to their ideals, beliefs. My good interpersonal skills, good service awareness, concentration and enthusiasm for work are my biggest advantages. I not only learn the professional courses of tourism and hotel management professional, in practice also have some knowledge, Jiejia rest have been used many times during the internship. I am ordinary, but not mediocre!
I hope I can enter your company's work, I also believe that you will see my strength, I will use their own spirit, and exercise their own better, so as to create more value for the company.
我叫xx，毕业于xx学校，学习的是xx专业，我是一个乐观开朗、沉稳踏实的人，我哦对待工作认真负责，能够积极主动的完成工作任务，注重集体的力量。我在酒店管理这一方面拥有一定的经验，曾经组织过一些类似的活动，培养了我的组织能力、协调能力、管理能力和表达能力，我相信只要我本着学习的精神，我一定可以不断进步，把工作完成得很出色。
在将近三年的大学生活中，我积极进取，注重自身修养，心态平和，待人热情，能坚持自己的理想、信念。我所具备的'良好人际沟通能力、良好的服务意识、对待工作的专注和热诚是我的最大优势。我不仅学好了旅游与酒店管理专业的专业课程，在实践方面也有一定的了解，曾利用节假休息期间多次实习。我虽平凡但不会平庸!
我很希望自己能够进入贵公司的工作，我也相信您会看到我的实力，我一定会用自己的精神，把自己锻炼得更好，从而给公司创造更多的价值。
Good morning, ladies and gentlemen! It is really my honor to have this opportunity for an interview. I hope I can make a good performance today. I'm confident that I can succeed. Now I will introduce myself briefly. I am 26 years old. I was graduated from Shenyang University, majoring in hotel management.
After graduation, I began working in a 3-star hotel as a Room Attendant. After one year’s hard-work, I had the chance to work in Inter Continental Shenyang Hotel as a bellboy. This is a five-star hotel located in the center downtown of Shenyang, with 24 floors and 297 luxury suits, this hotel is highly influential in Shenyang with high occupancy rate. During this 2-year working experience in this hotel, I have gained a lot. But I want to change my working environment, I'd like to find a job which is more challenging. So I come here to compete for this position. I think I'm a good team player and a person of great honesty to others. Also，I am able to work under great pressure. I am confident that I am qualified for the poition in your company. That’s all. Thank you for giving me the chance
my name is , and i am years old. I am now studying tourism management at..college i am confident, out-going and responsible. I like to attend outdoor activities and watch movies. I am good atcommunication.I did my internship at .....hotel for ...... Want to have the opportunity to practice at your hotel.
A warm welcome awaits both business and leisure travellers at loulan hotel bazhouxinjiang.
Designed and furnished with all the features of a modeern home,each of our guest rooms provides your maximum convenient ,comfortable and relax throughout your stay.
The luxurious and perfeet venue for all types of function from business conference to family weddings with four-star international service standard.
A choice of sumptuous cuisine awaits diners of all tastes,the perfect place for business or friendly get together.
酒店英语自我介绍面试技巧
英文口语自我介绍怎么说?尤其是去星级酒店面试,你必须有熟练的英文口语水平,才能达到酒店招聘岗位职责要求,下面是我整理的关于面试的一些技巧以及范文，一起来看一下吧!
【酒店英语自我介绍面试技巧】
所以无论是中文面试还是英文面试，简单概括可分为以下三大部分：
① 我是，I Am;
② 我能，I Can;
③ 我会，I Will.
以下为某位HR从技术层面对于面试自我介绍的一点看法：
通过这几年大大小小的面试，总结以及与前辈的交流，我给自己大致设定了一个回答类似“Why don't you tell me a little bit of yourself"问题的模板。
1、大致背景介绍及目前状况 (Background)
类似于“我叫xxx，xxx大学xxx专业研究生在读，本科毕业于xxxx。目前我在xxx组织担任xxx职位，在xxx公司兼任xxx职位……”的大致介绍。
2、职位相关经验介绍(Professional)
举出几个与你面试职位相关的(工作/实习)经历。不要只罗列，要用具体事例告诉面试官你做到了什么，学到了什么，达成了什么。不要说“我表达能力好”和“我勤奋肯干”，要说“我被破例允许以实习生的身份在每天的晨会上做宏观经济简报”和“在主动完成分配的工作之余，我还在实习的两个月内先后帮助同事完成了xxx，xxx和xxx三个项目/报告”。
跟你面试职位联系紧密的经历优先，其他工作经历的依相关度的递减而优先度递减。比如你要去面投行，之前金融相关的经历肯定要优先考虑，营销方面的经验次之。当然由于很多技巧是可转移(Transferable Skills) 的(比如注重细节，工作负责，主动创新等)，所以如果语言组织的好，不那么相关的工作经历也可以很好地让面试官看出他希望从你身上看到的能力。
3、个人其他值得一提的经历(Personal)
与工作无关，但是能够给面试官留下深刻印象的个人经历。比如曾经骑行西藏，去非洲做过义工，做过TED speaker等等。终极目的是让面试官从感情上产生 “我愿意和这样的人共事”的想法。
对于面试标准，有这么一个所谓的`“候机法则”(我忘了是不是这个名字)，意为面试官通过面试要选出一个他愿意与之等一个小时飞机的人。也就是说你要有趣不无聊，让人乐意跟你一起呆至少一个小时。从这个角度看，回答中的第三部分其实是很重要的，这一部分如果答的好，能够成功建立起与面试官的认同感联系(rapport)，并且塑造自己的个人形象并唤起面试官对你个人的兴趣。
如果专业水平过关，那么面试人主要拼的就是这一部分了——是不是招人待见。虽然你会在接下来的整个面试来讨面试官的喜欢，但是在这里开个好头似乎也不是什么坏事。
面试，是在经历了资格审查，笔试筛选后的最后一个环节。要在留下来进行面试的人中胜出，面试中如何自我介绍很重要。
以下是面试自我介绍的四个注意事项：
1、自我介绍要像和朋友聊天，越自然越好，所以准备时要尽量避免书面化，一定要口语化。本身口语化也是对自己的心理暗示，比较放松，不会很紧张。
2、比较容易出错的地方是，只想说自己的得意之处，而不顾用人单位的需求。
3、研究用人单位的需求，自己的强项介绍，要与用人单位的需求相对接。
4、适当讲述个人成功的经历和事例，比用自我标榜式的语言讲述好。
【面试酒店英语自我介绍范文】
When I left college, I wanted to go into hotel and catering work so I took up a position as a receptionist to learn some front of house skills.
Working for a chain of hotels opened up opportunities and I was accepted as a junior manager after 2 years and was promoted to Front of House Manager after another year.
I then moved to a more prestigious hotel within the group as Assistant Manager reporting to the General Manager and was there for 2 years gaining really good experience in budgeting and financial management, planning, organising and directing all hotel services, including front-of-house: reception, concierge, reservations, food and beverage operations and housekeeping.
I held full responsibility for staff management and motivation, food control and sales, wine and liquor stocks, including the planning and coordinating of menus, being very experienced and capable of advising customers on menu and wine choice. I am also acknowledged as being very good at meeting and greeting customers and organising table reservations.
After another 2 years I accepted a position as Deputy Manager of a privately owned, 400 year old converted Yorkshire farmhouse set in 80 acres on the edge of the Yorkshire Wolds specialising in the highest levels of customer care and personal service with 14 guest bedrooms, 3 self catering cottages, conference and event facilities for up to 85 guests and a Farmhouse Restaurant & Bar for up to 55 guests.
I have been fully accountable for the business performance of restaurants which involved analysing and planning restaurant sales levels and maintaining profitability and preparing regular reports for management.
I have organised rotas for all departments i.e. Housekeeping, Reception Weddings and Events and the Restaurant which covers breakfasts, lunches, conferences and dinners.
I have also instigated and implemented a direct marketing strategy to increase sales leading to significant improvements in the Restaurant business; I maximised sales revenues through up-selling and planning of marketing programmes.
So, when I saw your advert for the General Manager's position I was really excited as I had just started to think about looking for a similar role and I am confident of having the Hotel and Catering management skills and experience that you require.
As I mentioned, I am extensively experienced in the trade, which includes front of house, restaurants, bar and functions management.
With my excellent organizational ability and interpersonal skills I run operations efficiently and profitably, and provide the highest levels of customer service, in fact I was 20** winner in the Real Welcome category of the Welcome to Yorkshire Tourism Awards.
酒店面试英语
酒店面试的英语问题及答案
导语：酒店面试的英语问题有哪些?以下是我精心为大家整理的有关酒店面试的英语问题及答案，希望对大家有所帮助，欢迎阅读。
酒店面试的英语问题及答案
1、 你喜欢和什么样的人/经理一起工作？
What kind of people/manager do you like to work with?
这个问题主要是看你能否融入这个团队，同时，你喜欢一起工作的人通常往往是你本身性格的一个折射，意思就是你喜欢一起工作的人往往性格和你相似，所以这个时候面试人也想要知道你是如何看自己。如果你面试国际性的酒店，往往可以说I like working with people who are open-minded, active and easy-going（这只是一个例子），也可以按照自己的性格以及你面试的岗位回答。
2、 如果我酒店雇用你，你觉得可以为酒店带来什么样的贡献？
What kind of value/contribution will you bring in if you join our hotel?
可以大胆谈谈自己的优势，尤其是根据自己的经验。可以说：If I get chance to join XXX hotel, I believe that my rich experiences in XXX(擅长的方面) can bring extra value to XXX hotel. Because/Since...（因为...谈自己以前的经历). 这个问题的关键是你能说出个一二来，而且面试官想要知道你是否知道自己的优势在哪。
3、How would you handle difficult or fussy customers?
你是如何应对麻烦或者挑剔的客人的？
这个问题算是酒店面试最常见问题之一了。其实关于应对挑剔麻烦的客人，你的回答可以遵循以下6个关键词来组织自己的语言，然后还可以举一个以前发生过的例子，来证明你指导如何应对麻烦和挑剔的客人。
*Respect/尊重
*Empathy/同理心，站在客人的角度思考(I will put myself in the customer's shoes, and try to see the situation from his/her perspective)
*Listen/倾听
*Identify the problem/找出问题
*Avoid blame/避免责备
*Resolve the problem/解决问题
4、Would you describe yourself as more of a leader or more of a follower?
你觉得自己是个领导者还是一个追随者？
不要被问题给限制了。如果你说一个领导者，可能会暗示你不太遵守工作规则。如果你说追随者，你看起来好像只知道服从，没有什么雄心壮志。但是其实别担心，只要解释好就可以。这个问题没有正确答案的，更加取决于你面试的职位，如果是一个领导者的职位，那你可以说自己想要成为一个领导者，更加显示出你雄心壮志的一面，想要成长的`一面。
5、If you were an animal, which one would you be?
如果你可以做一个动物，你想做哪个动物？
面试官其实想看你快速思考的能力。如果你说你想做兔子bunny，那你给人的印象大概是温和soft、被动passive。如果你回答狮子lion，你大概比较aggressive。 这个问题的关键是看你想给面试官留下什么样的印象了。
6、Why did you leave (are you leaving) your job?
为什么你要离职？
这个问题，有很多答案，一般比较“好”一点的回答是：
我想有更好的职业发展(better career development)
我想开阔我的视野(broaden my views)
还有一些比较客观的原因，比如：
我上一家酒店关了/搬了（Business went down/relocate in..)
这个问题的回答很多，只要合理，上面的“好”只是相对而言的。但是我建议不要说，离职因为是由于我和老板/同事的矛盾，或者抱怨自己上一家酒店的不好，这些其实会让面试官开始担心，你能否如何好处理人际关系等。
英语酒店面试自我介绍（精选5篇）
处在一个陌生场合时，我们往往需要进行适当的自我介绍，自我介绍可以唤起他人对我们的兴趣。那么什么样的自我介绍才合适呢？以下是我帮大家整理的英语酒店面试自我介绍（精选5篇），欢迎阅读与收藏。
Good morning everyone！ It is my honor to be here and I really appreciate you offer me the chance of interview. Now I will introduce myself first .My name is xxx from Xiangfan in Hubei province. Im an honest, responsible, and warm—hearted person. I can adapt different environments quickly. Second I like this kind of field very much and I take it as my career .Till now I have one year experience in this field. As a 21 years man, Id like to experience more to enrich myself and then it can help me to laid good foundation for my future career.There is no use doing what we love ,we must love we do just like the field. At the same time, I am really proud of myself applying for this job. I hope you can give me a chance and I will try my best to do it better. Finally , I hope your hotel can become the best one among hotel industry. Thanks for your time.
早上好，各位考官。我很荣幸在这应聘这个职位，并且很感谢该酒店给我提供一个面试的机会。现在，我首先来介绍我自己：我叫xxx，来自湖北襄樊。我是一个诚实、富有责任感、待人热情的人。我能够在短期内适应各种不同的环境。第二，我非常喜欢饮食这个行业，并且我把它当成我的终身职业。到目前为止，我在饮食行业有一年的经验。作为一个已过21岁的成年人，我想要体验的'更深来丰富我的生活，并且在那个时候，饮食工作能帮我未来的职业规划奠定一个好的基础。做我们喜欢做的事情往往没有用，我们必须热爱上我们要做的事情，就好像饮食这个领域一样。同时，我以应聘这份工作而感到自豪，希望贵店能给我一个展示的平台，我将全力以赴将它做到更好。最后，我希望贵店的事业如日中天，做饮食行业的领头人。谢谢您抽出时间来面试。
Good morning, ladies and gentlemen! It is really my honor to have this opportunity for an interview. I hope I can make a good performance today. Im confident that I can succeed. Now I will introduce myself briefly. I am 26 years old. I was graduated from Shenyang University, majoring in hotel management.
After graduation, I began working in a 3-star hotel as a Room Attendant. After one year’s hard-work, I had the chance to work in Inter Continental Shenyang Hotel as a bellboy. This is a five-star hotel located in the center downtown of Shenyang, with 24 floors and 297 luxury suits, this hotel is highly influential in Shenyang with high occupancy rate. During this 2-year working experience in this hotel, I have gained a lot. But I want to change my working environment, Id like to find a job which is more challenging. So I come here to compete for this position.
I think Im a good team player and a person of great honesty to others. Also，I am able to work under great pressure. I am confident that I am qualified for the poition in your company.
That’s all. Thank you for giving me the chance
早上好，女士们，先生们！能有这次面试机会，我真的很荣幸。我希望我今天能表现得很好。我相信我能成功。现在我简单介绍一下我自己。我今年26岁。我毕业于沈阳大学，主修酒店管理。
毕业后，我开始在一家三星级酒店做客房服务员。经过一年的努力，我有机会在沈阳洲际酒店做行李员。这是一家五星级酒店，位于沈阳市中心，入住率高，在沈阳很有影响力。在这家酒店两年的工作经验中，我收获了很多。但是我想改变我的工作环境，我想找一份更具挑战性的工作。所以我来这里竞争这个职位。
我认为我是一个很好的团队合作者，也是一个对他人非常诚实的人。而且，我能够在巨大的压力下工作。我相信我能胜任贵公司的职位。
仅此而已。谢谢你给我这个机会
Hello, everyone, I am glad to have the opportunity to interview your hotel! My name is xxx, 24-year-old, professional tourism management. I have done in the home front as the manager on duty, reect Hyatt done after room foreman, I have a wealth of management and customer service experience, my outgoing, cheerful, I like the hotel industry. I want your hotel to a dilay platform, I will work harder and learning.
大家好，很高兴有机会采访贵酒店！我的名字是xxxx，24岁，专业旅游管理。我曾在家门口做过当值经理，在里克特凯悦做过客房领班后，我有着丰富的管理和客户服务经验，我性格开朗，性格开朗，我喜欢酒店业。我希望贵酒店能有一个dilay平台，我会更加努力学习。
Good morning afternoon everyone! It is really nice to meet you all here. Let me introduce myself first. My name is I am graduated from College. I am 22 years old now and my hobbies are During the school year, I joined Tourist Association. Because of this, I improved greatly on my communication ability. I am an outgoing, honest, responsible, and warm-hearted person. I can adapt different environments quickly. I love your hotel, at the same time, I am really proud of myself applying for this job, I hope you can give me a chance. Fianlly, I hope your hotel can become the best one among hotel industry. Thanks for your time.大家早上好，下午好！很高兴在这里见到你们大家。让我先自我介绍一下。我的名字是我大学毕业。我现在22岁，我的爱好是在学年期间，
我曾经加入了旅游协会。正因为如此，我的沟通能力大大提高了。我是一个外向、诚实、负责、热心的人。我能很快适应不同的环境。我爱你的酒店，同时，我为自己申请这份工作感到骄傲，希望你能给我一个机会。最后，我希望贵酒店能成为酒店业中最好的酒店。谢谢你的时间。
Business morality of me is ,honesty, loyalty, dedicate to work, warm-heartedness and open-mindedness are essential.
Also i have the coordination, and management skill, client service and communication skill, and strong Chinese Mandarin and and written language skills.
Thats me.If you feel that I am suited for the job.
please inform me .
I do hope to hearfromyou in the near future.And to work for you.
Thank you .
我的性格是：诚实、忠诚、敬业、热情、开放。
此外，我还具备协调、管理技能、客户服务和沟通技能，以及较强的中文普通话和书面语言能力。
那就是我。如果你觉得我适合这份工作。
请通知我。
我真的希望在不久的将来收到你的来信。为你工作。
非常感谢。
酒店英语面试
酒店面试英语自我介绍（通用8篇）
当来到一个新环境中，需要我们进行自我介绍，用自我介绍往往可以向他人介绍自己。写自我介绍可不能随随便便哦，以下是我整理的酒店面试英语自我介绍，仅供参考，希望能够帮助到大家。
Good morningafternoon everyone! it is my honor to be here and i really appreciate you offer me the chance of interview .now i will introduce myself first .my name is……from xiangfan in hubei province.
Im an honest, reonsible, and warm-hearted person. i can adapt different environments quickly .second i like this kind of field very much and i take it as my career .till now i have one year experience in this field.
As a 2 years man, id like to experience more to enrich myself and then it can help me to laid good foundation for my future career .there is no use doing what we love ,we must love we do just like the field. at the same time, i am really proud of myself applying for this job.
I hope you can give me a chance and i will try my best to do it better. finally , i hope your hotel can become the best one among hotel industry.
Thanks for your time.
Good morning, ladies and gentlemen! It is really my honor to have this opportunity for an interview. I hope I can make a good performance today. Im confident that I can succeed. Now I will introduce myself briefly. I am 26 years old. I was graduated from Shenyang University, majoring in hotel management.
After graduation, I began working in a 3-star hotel as a Room Attendant. After one year’s hard-work, I had the chance to work in Inter Continental Shenyang Hotel as a bellboy. This is a five-star hotel located in the center downtown of Shenyang, with 24 floors and 297 luxury suits, this hotel is highly influential in Shenyang with high occupancy rate. During this 2-year working experience in this hotel, I have gained a lot. But I want to change my working environment, Id like to find a job which is more challenging. So I come here to compete for this position.
I think Im a good team player and a person of great honesty to others. Also,I am able to work under great pressure. I am confident that I am qualified for the poition in your company.
That’s all. Thank you for giving me the chance
Good morning, ladies and gentlemen! It is really my honor to have this opportunity for an interview. I hope I can make a good performance today. Im confident that I can succeed. Now I will introduce myself briefly. I am 29 years old, born in Hunan province. I graduated from Hunan University. My major is Accounting. And I got my bachelor degree after my graduation in the year of 2002. I spent most of my time on study, and I’ve passed CET-6 during my university.
I performed various office and accounting tasks such as payroll, Accounts Payable, and Accounts Receivable. I having achieved many goals in my career of corporate accounting and financial services, I am interested in expanding my professional horizons by seeking new challenges in the area of accounting. I have 4 years of successful financial management experience. I am interested in a positioin with your firm. I am able to work under great pressure. I believe my education and work experiences have given me the opportunity to develop the qualifications you are seeking.
Thank you for your time and consideration.
The university four years, I developed various aspects ability, can say, after 4 years of college study, I have already had the ability to adapt to social work. This semester will be ended, graduated is. Looking back, at least you can confidently say "I didn't waste". It is necessary for these four years do a self assesent.
In thinking, I ask the progress, has been to ready to help others, to participate in youth volunteer activities many times. Respect teachers, unite ctes, for their study and life to create a good environment.
On study, I worked hard, hard, strive for the good time to learn the university. University for four years, not only I learned many knowledge, also has taught me the way of learning. Use this method, in the world outside of school courses, I also studied the network database, web design, graphic design, such as knowledge, enrich his own life, well and lay a good foundation for their own future. So far, I have mastered the professional knowledge and the basis of basic knowledge about the network. In addition, interest in computer and let me have a certain knowledge of computer, and have certain ability of programming.
In life, I live a simple, has a broad interests. More practice constantly enrich and perfect myself.
Future work is a test to my knowledge, is also a challenge to my life. I will constantly improve themselves in the work, improve themselves, to adapt to the needs of the work. So I hope to find a job related to their own knowledge structure, such as network publishing, multimedia production, prepress processing, can have more space to prove itself, developing its own!
Hello, teacher! My name is xxx. My English name is Peter. I’m 11 years old now. I’m from Class 1 Grade 5 of Third Avenue Primary Steel. I have many hobbies, such as reading, playing computer games, watching TV, riding bikes doing crafts. And I like English very much. I’m a very naughty boy. As you can see, I'm fat. I'm trying to lose weight. But I think I can’t. My motto is Books are the ladder of human progress. I’m done, thanks everyone. Hello ,teachers ,Nice to see you here .My name is xxx. I am11 years old. I am from xxx Primary School. I am in Class1 ,Grade5.There are 4 people in my family-my father , my mother my sister and I . My father is a teacher and my mother is a housewife. My sister is in a high school. They love me and I love them,too. My favorite colour is blue. My best friend is xxx.He`s not tall but very strong .We`re not in the same class.But we like English very much. My favourite food is eggplant. It`s tasty and yummy. I often do my homework and read books after school. I want to be a teacher in the future. I hope my dream will come true.That’s all. Thank you!
I’m glad to introduce myself to you. My Chinese name is Ma Lin, but you can call me Rock, my English name. I chose Rock to be my English name because I want to be as tough as a rock, hehe. I was born and raised in Guangdong, so I speak both Cantonese and Mandarin.
I’ll soon graduate from Zhongshan University, majoring in accounting. I think you may have interviewed quite a lot of students from our school, so you know this major prepares us for CGA and most courses are taught in English. My GPA is 3.6, it ranks number 9 in the 115 students in my grade. And I’ve passed 15 exams in CGA, I anticipate I will get the CGA qualification in 20xx.
Besides having good academic performance, I was actively involved in student activities. I was in charge of Student Welfare (生活委员) in my class, and in the Student union of our school. I enjoyed this position because what I did was very important to everybody, although it was mostly all details.
I had a three-month internship in Guangdong Zhengzhong Accounting Firm. I did the inventory check and helped the accountants to make the auditing reports. My boss was pleased with my performance and he asked me to recommend my cte to join our team.
KPMG is my dream company. What’s more, I have great interest in joining the Tax Department as my long term career goal is to be a tax consultant. I wish my dream could come true today. Thank you!
Good morning , ladies and gentlemen
It is my great honor to have this opportunity to introduce myself. and I hope I could make a good performance today, eventually become a member of your school. Now let me introduce myself please. I'm a graduate student from UNIVERSITY . My name is ,years old. , born in . GuangDong province . My major is English, and I will graduate this June.
In the past 3 years,I spent most of my time on English studying and practise. I have a good command of both spoken and written English and past CET-4 with a ease. Skilled in use of Office 20xx, excel. My graduate school training combined with my cadet teacher should qualify me for this particular job.
Although perhaps I'm not the best among the candidates, but with my strong knowledge background and full enthusia for education, I am sure I will satisfy you well.
As a college student, I concentrated on studying modern teaching technology. I have acquired enough essential and fundamental knowledge of English teaching in the past three years. Since September 20xx, with great interest, I have been doing student cadre for almost each semester and formed good team-work spirits. It also kindly provided me crucial guidance to yze interpersonal relationship. My teachers and ctes describe me as a reliable and considerate person. Other than my major study, I have master a great skills in computer operation.
"When I left college, I e front of house skills.
Working for a chain of hotels opened up opportunities and I oted to Front of House Manager after another year. I then moved to a more prestigioushotel ers on menu and ers and organising table reservations.
After another 2 years I accepted a position as Deputy Manager of a privately oer care and personal service s, 3 self catering cottages, conference and event facilities for up to 85 guests and a Farmhouse Restaurant &Bar for up to 55 guests.
I have been fully accountable for the business performance of restaurants er service, in fact I e category of the Welcome to Yorkshire Tourism Awards."
英文面试酒店的自我介绍范文10篇
当碰到不熟悉的人时，我们总归要向他人介绍自己，自我介绍是我们重新认识自己的开始。写自我介绍时总是没有新意？下面是我整理的英文面试酒店的自我介绍10篇，欢迎大家借鉴与参考，希望对大家有所帮助。
Good morning/afternoon everyone! It is my honor to be here and I really appreciate you offer me the chance of interview .Now I will introduce myself first .My name is……from Xiangfan in Hubei province. I'm an honest, responsible, and warm-hearted person.
I can adapt different environments quickly .Second I like this kind of field very much and I take it as my career .Till now I have one year experience in this field. As a 21 years man, I'd like to experience more to enrich myself and then it can help me to laid good foundation for my future career .
There is no use doing what we love ,we must love we do just like the field. At the same time, I am really proud of myself applying for this job.
I hope you can give me a chance and I will try my best to do it better. Finally , I hope your hotel can become the best one among hotel industry。 Thanks for your time.
A warm welcome awaits both business and leisure travellers at loulan hotel bazhouxinjiang.Designed and furnished with all the features of a modeern home,each of our guest rooms provides your maximum convenient ,comfortable and relax throughout your stay.
The luxurious and perfeet venue for all types of function from business conference to family weddings with four-star international service standard.A choice of sumptuous cuisine awaits diners of all tastes,the perfect place for business or friendly get together.
Good morning afternoon everyone! It is really nice to meet you all here. Let me introduce myself first. My name is I am graduated from College。 I am 22 years old now and my hobbies are During the school year, I joined Tourist Association. Because of this, I improved greatly on my communication ability.I am an outgoing, honest, responsible, and warm-hearted person. I can adapt different environments quickly. I love your hotel, at the same time, I am really proud of myself applying for this job, I hope you can give me a chance. Fianlly, I hope your hotel can become the best one among hotel industry。 Thanks for your time.
I am honored to apply for the position here and thank you for giving me an interview.
Now, let me begin by introducing myself: my name is … … and I am from Hubei, Xiangfan. I am an honest, responsible and warm-hearted person. I can adapt myself to a variety of circumstances in the short run. Second, I like the diet industry very much, and I regard it as my lifelong career. So far, I have one year of experience in the catering industry.
As a 21 year old adult, I want to experience a deeper enrichment of my life, and at that time diet work can help me lay a good foundation for my future career planning. It is often useless to do what we like, and we must love what we do, as in the field of eating.
At the same time, I am proud to apply for the job and hope that your shop will give me a platform to display and I will try my best to make it better. Finally, I hope your hotel can do the catering industry leader very influential. Thank you for taking the time to come for an interview.
我很荣幸在这应聘这个职位，并且很感谢该酒店给我提供一个面试的机会。
现在，我首先来介绍我自己：我叫……，来自湖北襄樊。我是一个诚实、富有责任感、待人热情的人。我能够在短期内适应各种不同的环境。第二，我非常喜欢饮食这个行业，并且我把它当成我的终身职业。，我在饮食行业有一年的经验。
作为一个已过21岁的成年人，我想要体验的更深来丰富我的生活，并且在那个时候，饮食工作能帮我未来的职业规划奠定一个好的基础。做我们喜欢做的事情往往没有用，我们必须热爱上我们要做的事情，就好像饮食这个领域一样。
同时，我以应聘销售这份工作而感到自豪，希望贵店能给我一个展示的平台，我将全力以赴将它做到更好。最后，我希望贵店的事业如日中天，做饮食行业的领头人。谢谢您抽出时间来面试。
Good morning !It is really my honor to have this opportunity for an interview， I hope I can make a good performance today. I'm confident that I can succeed.Now I will introduce myself briefly.I am 26 years old，born in shandong province . (General Introduction)I was graduated from Qingdao university. my major is electronic.and I got my bachelor degree after my graduation in the year of 20xx. During university， I spent most of my time on study so that I have passed CET4/6 . and acquired basic knowledge of my major.(Education background)
In July 20xx， I began work for a small private company as a technical support engineer in QingDao. Because I'm capable of more responsibilities， so I decided to change my job. And in August 20xx，I left QingDao to BeiJing and worked for a foreign enterprise as an automation software test engineer. Because I want to change my working environment， I'd like to find a job which is more challenging. Moreover Motorola is a global company， so I feel I can gain the most from working in this kind of company ennvironment. That is the reason why I come here to compete for this position. (Research experience and academic activity)I think I'm a good team player and I'm a person of great honesty to others. Also I am able to work under great pressure.That's all. Thank you for giving me the chance.
nice to meet you!my name is XXX,i am twenty years old. i major in Tourism and Hotel Management at xi'an foreign affairs college and then i will graduate in June this year.now i am working in Mei Hua Jin Tang banquet hall, i want to work at the front desk to learn some more knowledges so please give me a chance,i will try my best to do it.thank you.
I'm graduated from xx school, learning is and professional, I am an optimistic and cheerful, calm and steady man, oh I treat serious and responsible work, take the initiative to complete the task, focus on the collective strength. I have some experience in hotel management on the one hand, once organized similar activities, training my organization ability, coordination ability, management ability and expression ability, I believe that as long as I have the spirit of learning, I will continue to progress, to do a good job.
In nearly three years of college life, I am aggressive, pay attention to my own self-cultivation, peace of mind, enthusiasm for others, and adhere to their ideals, beliefs. My good interpersonal skills, good service awareness, concentration and enthusiasm for work are my biggest advantages. I not only learn the professional courses of tourism and hotel management professional, in practice also have some knowledge, Jiejia rest have been used many times during the internship. I am ordinary, but not mediocre!
I hope I can enter your company's work, I also believe that you will see my strength, I will use their own spirit, and exercise their own better, so as to create more value for the company.
我叫xx，毕业于xx学校，学习的是xx专业，我是一个乐观开朗、沉稳踏实的人，我哦对待工作认真负责，能够积极主动的完成工作任务，注重集体的力量。我在酒店管理这一方面拥有一定的经验，曾经组织过一些类似的活动，培养了我的组织能力、协调能力、管理能力和表达能力，我相信只要我本着学习的精神，我一定可以不断进步，把工作完成得很出色。
在将近三年的大学生活中，我积极进取，注重自身修养，心态平和，待人热情，能坚持自己的理想、信念。我所具备的'良好人际沟通能力、良好的服务意识、对待工作的专注和热诚是我的最大优势。我不仅学好了旅游与酒店管理专业的专业课程，在实践方面也有一定的了解，曾利用节假休息期间多次实习。我虽平凡但不会平庸!
我很希望自己能够进入贵公司的工作，我也相信您会看到我的实力，我一定会用自己的精神，把自己锻炼得更好，从而给公司创造更多的价值。
Good morning, ladies and gentlemen! It is really my honor to have this opportunity for an interview. I hope I can make a good performance today. I'm confident that I can succeed. Now I will introduce myself briefly. I am 26 years old. I was graduated from Shenyang University, majoring in hotel management.
After graduation, I began working in a 3-star hotel as a Room Attendant. After one year’s hard-work, I had the chance to work in Inter Continental Shenyang Hotel as a bellboy. This is a five-star hotel located in the center downtown of Shenyang, with 24 floors and 297 luxury suits, this hotel is highly influential in Shenyang with high occupancy rate. During this 2-year working experience in this hotel, I have gained a lot. But I want to change my working environment, I'd like to find a job which is more challenging. So I come here to compete for this position. I think I'm a good team player and a person of great honesty to others. Also，I am able to work under great pressure. I am confident that I am qualified for the poition in your company. That’s all. Thank you for giving me the chance
my name is , and i am years old. I am now studying tourism management at..college i am confident, out-going and responsible. I like to attend outdoor activities and watch movies. I am good atcommunication.I did my internship at .....hotel for ...... Want to have the opportunity to practice at your hotel.
A warm welcome awaits both business and leisure travellers at loulan hotel bazhouxinjiang.
Designed and furnished with all the features of a modeern home,each of our guest rooms provides your maximum convenient ,comfortable and relax throughout your stay.
The luxurious and perfeet venue for all types of function from business conference to family weddings with four-star international service standard.
A choice of sumptuous cuisine awaits diners of all tastes,the perfect place for business or friendly get together.
